Service Desk Engineer Jobs in the Midlands

Service Desk Engineer
England > Midlands

The median Service Desk Engineer salary in the Midlands is £27,000 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 253 303 295
Rank change year-on-year +50 -8 +32
Permanent jobs requiring a Service Desk Engineer 3 17 21
As % of all permanent jobs advertised in the Midlands 0.042% 0.14% 0.23%
As % of the Job Titles category 0.046% 0.15% 0.26%
Number of salaries quoted 3 16 20
10th Percentile £24,100 - £21,250
25th Percentile £25,000 £23,500 £25,000
Median annual salary (50th Percentile) £27,000 £24,000 £27,500
Median % change year-on-year +12.50% -12.73% -1.79%
75th Percentile £31,250 £30,375 £29,313
90th Percentile £33,500 £35,625 £36,150
England median annual salary £32,500 £30,000 £27,500
% change year-on-year +8.33% +9.09% -5.17%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,520 11,242 8,195
% of permanent jobs with a recognized job title 92.23% 94.38% 89.60%
Number of salaries quoted 2,801 8,341 4,592
10th Percentile £27,000 £26,250 £28,750
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +5.00%
75th Percentile £62,500 £61,000 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

Service Desk Engineer
Job Vacancy Trend in the Midlands

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Desk Engineer in the Midlands

Service Desk Engineer
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Desk Engineer in the Midlands.

Salary trend for Service Desk Engineer in the Midlands

Service Desk Engineer
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Engineer within the Midlands region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands +33 3 £27,000 -12.20% 5
Service Desk Engineer
England

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 16 May 2025, Service Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Service Desk Engineer in the job title.

1 3 (100.00%) Microsoft 365
2 2 (66.67%) Windows Server
2 2 (66.67%) Social Skills
2 2 (66.67%) Windows
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
3 1 (33.33%) Project Management
3 1 (33.33%) Firewall
3 1 (33.33%) Wireless
3 1 (33.33%) VMware
3 1 (33.33%) Programme Management
3 1 (33.33%) Incident Management
3 1 (33.33%) VMware Infrastructure
3 1 (33.33%) Azure
3 1 (33.33%) Continuous Improvement
3 1 (33.33%) SharePoint
3 1 (33.33%) Microsoft Exchange
3 1 (33.33%) LAN
3 1 (33.33%) WAN
3 1 (33.33%) DHCP
3 1 (33.33%) VPN
3 1 (33.33%) DNS
3 1 (33.33%) Autotask
3 1 (33.33%) Customer Experience
3 1 (33.33%) Customer Service
3 1 (33.33%) SQL Server
3 1 (33.33%) PRINCE2
3 1 (33.33%) Multi-Factor Authentication
3 1 (33.33%) Problem-Solving
3 1 (33.33%) Project Delivery

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Microsoft Exchange
1 1 (33.33%) SharePoint
Cloud Services
1 3 (100.00%) Microsoft 365
2 1 (33.33%) Azure
Communications & Networking
1 1 (33.33%) DHCP
1 1 (33.33%) DNS
1 1 (33.33%) Firewall
1 1 (33.33%) LAN
1 1 (33.33%) VPN
1 1 (33.33%) WAN
1 1 (33.33%) Wireless
Database & Business Intelligence
1 1 (33.33%) SQL Server
General
1 2 (66.67%) Social Skills
Miscellaneous
1 1 (33.33%) Driving Licence
Operating Systems
1 2 (66.67%) Windows
1 2 (66.67%) Windows Server
Processes & Methodologies
1 1 (33.33%) Continuous Improvement
1 1 (33.33%) Customer Experience
1 1 (33.33%) Customer Service
1 1 (33.33%) Cybersecurity
1 1 (33.33%) Incident Management
1 1 (33.33%) Multi-Factor Authentication
1 1 (33.33%) PRINCE2
1 1 (33.33%) Problem-Solving
1 1 (33.33%) Programme Management
1 1 (33.33%) Project Delivery
1 1 (33.33%) Project Management
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) VMware Infrastructure
Systems Management
1 1 (33.33%) Autotask
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) VMware