Period
to 19 June 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 19 June 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > Midlands
6 months to
19 Jun 2018
Same period 2017 Same period 2016
Rank 171 200 146
Rank change year-on-year +29 -54 -20
Permanent jobs citing Incident Management 256 222 392
As % of all permanent IT jobs advertised in the Midlands 1.75% 1.45% 2.09%
As % of the Processes & Methodologies category 1.94% 1.61% 2.34%
Number of salaries quoted 171 163 265
Midlands median annual salary £42,500 £38,000 £38,000
Median salary % change year-on-year +11.84% - -5.00%
10th Percentile £22,500 £21,000 £21,250
90th Percentile £68,750 £85,000 £70,000
England median annual salary £47,500 £45,000 £42,500
% change year-on-year +5.56% +5.88% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 13,184 13,789 16,764
As % of all permanent IT jobs advertised in the Midlands 90.23% 89.87% 89.42%
Number of salaries quoted 10,452 11,246 13,292
Midlands median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - -
10th Percentile £26,000 £25,750 £25,000
90th Percentile £66,250 £62,500 £63,750
England median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

Incident Management
Job Vacancy Trend in the Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Incident Management in the Midlands

Incident Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the Midlands.

Salary trend for Incident Management in the Midlands

Incident Management
Salary Histogram in the Midlands

The salary distribution of IT jobs citing Incident Management in the Midlands over the 6 months to 19 June 2018.

Salary histogram for Incident Management in the Midlands

Incident Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Midlands region over the 6 months to 19 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +8 141 £45,000 +5.88% 19
East Midlands +34 117 £42,500 +41.67% 14
Incident Management
England

For the 6 months to 19 June 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for Incident Management.

1 147 (57.42%) ITIL
2 83 (32.42%) Microsoft
3 71 (27.73%) Cisco
4 65 (25.39%) Windows
5 64 (25.00%) Service Management
6 61 (23.83%) ITIL V3
7 55 (21.48%) Problem Management
8 53 (20.70%) LAN
8 53 (20.70%) WAN
9 50 (19.53%) Active Directory
10 49 (19.14%) Data Centre
11 47 (18.36%) Cisco Certification
12 46 (17.97%) VPN
13 44 (17.19%) Windows Server
14 43 (16.80%) SIEM
15 42 (16.41%) Microsoft Azure
16 41 (16.02%) Microsoft Certification
16 41 (16.02%) Information Security
17 39 (15.23%) Service Delivery
18 38 (14.84%) Firewall
18 38 (14.84%) Vulnerability Management
18 38 (14.84%) Office 365
19 37 (14.45%) Malware Detection/Protection
19 37 (14.45%) Network Security
19 37 (14.45%) CCNP
20 36 (14.06%) VMware
20 36 (14.06%) Fortinet
20 36 (14.06%) Cyberthreat
21 35 (13.67%) Presales
21 35 (13.67%) Load Balancing

Incident Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (7.42%) IIS
2 18 (7.03%) MS Exchange
3 14 (5.47%) Exchange Server 2013
4 8 (3.13%) SharePoint
4 8 (3.13%) Skype for Business
5 4 (1.56%) OpenEdge
6 2 (0.78%) Apache
6 2 (0.78%) Exchange Server 2007
6 2 (0.78%) Exchange Server 2010
7 1 (0.39%) Apache Solr
7 1 (0.39%) iPlanet
7 1 (0.39%) JBoss
7 1 (0.39%) WebSphere
Applications
1 28 (10.94%) Microsoft Office
2 4 (1.56%) Microsoft Excel
3 3 (1.17%) MS Visio
4 1 (0.39%) Microsoft PowerPoint
4 1 (0.39%) Spreadsheet
Business Applications
1 5 (1.95%) assyst
1 5 (1.95%) Sentinel
2 2 (0.78%) JDE EnterpriseOne
2 2 (0.78%) SAP R/3
3 1 (0.39%) Dynamics NAV
3 1 (0.39%) Remedy ITSM
3 1 (0.39%) SAP ERP
Cloud Services
1 42 (16.41%) Microsoft Azure
2 38 (14.84%) Office 365
3 7 (2.73%) SaaS
4 4 (1.56%) Amazon AWS
5 2 (0.78%) Azure Active Directory
5 2 (0.78%) IaaS
6 1 (0.39%) Boomi
6 1 (0.39%) Cloud Computing
Communications & Networking
1 53 (20.70%) LAN
1 53 (20.70%) WAN
2 46 (17.97%) VPN
3 38 (14.84%) Firewall
4 37 (14.45%) Network Security
5 34 (13.28%) DNS
5 34 (13.28%) WLAN
6 28 (10.94%) DHCP
7 27 (10.55%) TCP/IP
8 22 (8.59%) MPLS
8 22 (8.59%) VLAN
9 21 (8.20%) SSL
10 19 (7.42%) BGP
10 19 (7.42%) Cisco ASA
10 19 (7.42%) Cisco Firepower
10 19 (7.42%) Ethernet
10 19 (7.42%) FWSM
10 19 (7.42%) OSPF
10 19 (7.42%) SNMP
10 19 (7.42%) Wireshark
Database & Business Intelligence
1 13 (5.08%) SQL Server
2 7 (2.73%) SQL Server Reporting Services
3 5 (1.95%) SQL Server Analysis Services
3 5 (1.95%) SQL Server Integration Services
4 3 (1.17%) MySQL
4 3 (1.17%) NoSQL
4 3 (1.17%) Oracle Database
4 3 (1.17%) Relational Database
4 3 (1.17%) SQL Server 2008
5 1 (0.39%) BusinessObjects
5 1 (0.39%) Data Mining
5 1 (0.39%) Data Warehouse
5 1 (0.39%) SAP BW
5 1 (0.39%) SAP HANA
5 1 (0.39%) SQL Server 2012
Development Applications
1 7 (2.73%) Team Foundation Server
2 3 (1.17%) Cucumber
2 3 (1.17%) Selenium
2 3 (1.17%) SpecFlow
3 2 (0.78%) SQL Server Management Studio (SSMS)
3 2 (0.78%) Visual Studio
General
1 29 (11.33%) Finance
2 17 (6.64%) Games
3 9 (3.52%) Retail
4 5 (1.95%) Marketing
5 4 (1.56%) Banking
6 2 (0.78%) Manufacturing
6 2 (0.78%) Telecoms
7 1 (0.39%) Aerospace
7 1 (0.39%) Automotive
7 1 (0.39%) Back Office
7 1 (0.39%) Billing
7 1 (0.39%) Law
7 1 (0.39%) Multimedia
Job Titles
1 58 (22.66%) Analyst
2 34 (13.28%) Architect
2 34 (13.28%) Security Architect
2 34 (13.28%) Security Solutions Architect
2 34 (13.28%) Solutions Architect
3 30 (11.72%) Support Engineer
4 23 (8.98%) Applications Support
4 23 (8.98%) IT Support
4 23 (8.98%) Support Analyst
5 21 (8.20%) Incident Manager
6 20 (7.81%) Service Analyst
7 19 (7.42%) Service Desk Analyst
8 17 (6.64%) IT Analyst
9 16 (6.25%) Service Manager
10 15 (5.86%) Information Architect
10 15 (5.86%) Information Security Architect
10 15 (5.86%) IT Support Analyst
11 14 (5.47%) Major Incident Manager
12 13 (5.08%) Applications Engineer
12 13 (5.08%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 28 (10.94%) .NET
2 6 (2.34%) Web Services
3 5 (1.95%) Visualforce
4 3 (1.17%) .NET Framework
4 3 (1.17%) HTML
4 3 (1.17%) Middleware
5 2 (0.78%) Ajax
5 2 (0.78%) ASP.NET
5 2 (0.78%) CSS
5 2 (0.78%) Entity Framework
5 2 (0.78%) jQuery
5 2 (0.78%) KnockoutJS
5 2 (0.78%) RabbitMQ
5 2 (0.78%) Razor View Engine
5 2 (0.78%) SOAP
5 2 (0.78%) WCF
5 2 (0.78%) XML
6 1 (0.39%) J2EE
6 1 (0.39%) React
Miscellaneous
1 49 (19.14%) Data Centre
2 36 (14.06%) Cyberthreat
3 34 (13.28%) Distributed Denial-of-Service
4 28 (10.94%) Management Information System
5 21 (8.20%) Analytical Skills
6 15 (5.86%) Enterprise Software
7 10 (3.91%) CMDB
7 10 (3.91%) Self-Motivation
8 6 (2.34%) CESG
8 6 (2.34%) Freedom of Information
9 5 (1.95%) Data Protection Act
9 5 (1.95%) Video Conferencing
10 4 (1.56%) Driving Licence
10 4 (1.56%) User Experience
10 4 (1.56%) Virtual Team
11 2 (0.78%) Fintech
11 2 (0.78%) iSeries
11 2 (0.78%) Replication
11 2 (0.78%) Security Operations Centre
11 2 (0.78%) Smart Meter
Operating Systems
1 65 (25.39%) Windows
2 44 (17.19%) Windows Server
3 24 (9.38%) Windows 10
3 24 (9.38%) Windows 7
4 21 (8.20%) Linux
4 21 (8.20%) Windows Server 2012
5 13 (5.08%) Unix
6 8 (3.13%) Red Hat Enterprise Linux
6 8 (3.13%) Windows Server 2008
7 3 (1.17%) Oracle Linux
8 2 (0.78%) Android
8 2 (0.78%) HPUX
8 2 (0.78%) Solaris
8 2 (0.78%) Ubuntu
8 2 (0.78%) Windows Server 2003
9 1 (0.39%) AIX
9 1 (0.39%) Windows XP
Processes & Methodologies
1 147 (57.42%) ITIL
2 64 (25.00%) Service Management
3 61 (23.83%) ITIL V3
4 55 (21.48%) Problem Management
5 43 (16.80%) SIEM
6 41 (16.02%) Information Security
7 39 (15.23%) Service Delivery
8 38 (14.84%) Vulnerability Management
9 37 (14.45%) Malware Detection/Protection
10 35 (13.67%) Load Balancing
10 35 (13.67%) Presales
11 34 (13.28%) Software Optimisation
12 33 (12.89%) Change Management
12 33 (12.89%) Problem-Solving
13 25 (9.77%) Continuous Improvement
14 23 (8.98%) Root Cause Analysis
15 22 (8.59%) E-Commerce
15 22 (8.59%) Stakeholder Management
16 21 (8.20%) ITSM
17 20 (7.81%) Network Design
Programming Languages
1 29 (11.33%) SQL
2 26 (10.16%) C#
3 21 (8.20%) JavaScript
4 17 (6.64%) PowerShell
5 8 (3.13%) VBScript
6 5 (1.95%) Apex Code
7 4 (1.56%) Java
7 4 (1.56%) T-SQL
8 3 (1.17%) Bash Shell
8 3 (1.17%) Python
8 3 (1.17%) VB
9 2 (0.78%) PL/SQL
10 1 (0.39%) ABAP
10 1 (0.39%) RPG
10 1 (0.39%) Ruby
Qualifications
1 47 (18.36%) Cisco Certification
2 41 (16.02%) Microsoft Certification
3 37 (14.45%) CCNP
4 35 (13.67%) CISSP
5 34 (13.28%) CCDP
6 30 (11.72%) ITIL Certification
7 29 (11.33%) MCSA
8 25 (9.77%) MCP
9 19 (7.42%) CCSE
9 19 (7.42%) IISP
9 19 (7.42%) ISSAP
9 19 (7.42%) JNCIP
10 16 (6.25%) MCSE
11 12 (4.69%) CCNA
11 12 (4.69%) Degree
12 11 (4.30%) CISM
13 9 (3.52%) SC Cleared
13 9 (3.52%) Security Cleared
14 7 (2.73%) CISA
15 6 (2.34%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 33 (12.89%) SLA
2 18 (7.03%) PCI DSS
3 17 (6.64%) ISO/IEC 27001
4 13 (5.08%) Cyber Essentials
4 13 (5.08%) GDPR
5 7 (2.73%) COBIT
5 7 (2.73%) Cyber Essentials PLUS
6 6 (2.34%) ISO/IEC 20000
7 5 (1.95%) QA
8 2 (0.78%) ISO 22301
9 1 (0.39%) COSO
9 1 (0.39%) HMG Security Policy Framework
9 1 (0.39%) ISO 9001
9 1 (0.39%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.39%) Sarbanes-Oxley
System Software
1 50 (19.53%) Active Directory
2 31 (12.11%) VMware Infrastructure
3 30 (11.72%) Hyper-V
4 5 (1.95%) Virtual Machines
4 5 (1.95%) XenApp
5 4 (1.56%) XenDesktop
6 3 (1.17%) Microsoft App-V
6 3 (1.17%) Virtual Desktop
6 3 (1.17%) vSphere
7 2 (0.78%) NFS
7 2 (0.78%) VMware ESXi
Systems Management
1 26 (10.16%) SCCM
2 19 (7.42%) QRadar
3 5 (1.95%) Control-M
4 4 (1.56%) WSUS
5 3 (1.17%) Backup Exec
5 3 (1.17%) Microsoft Intune
5 3 (1.17%) NetBackup
5 3 (1.17%) SCVMM
6 2 (0.78%) RSA enVision
6 2 (0.78%) SCOM
7 1 (0.39%) MAILsweeper
7 1 (0.39%) Nagios
7 1 (0.39%) SmoothWall
Vendors
1 83 (32.42%) Microsoft
2 71 (27.73%) Cisco
3 36 (14.06%) Fortinet
3 36 (14.06%) VMware
4 35 (13.67%) Juniper
5 34 (13.28%) CheckPoint
5 34 (13.28%) Forcepoint
5 34 (13.28%) Tufin
6 32 (12.50%) Citrix
7 25 (9.77%) ServiceNow
8 23 (8.98%) IBM
9 21 (8.20%) Splunk
10 19 (7.42%) LogRhythm
11 10 (3.91%) SAP
12 9 (3.52%) Oracle
12 9 (3.52%) Red Hat
13 8 (3.13%) NetApp
14 7 (2.73%) Capita
15 6 (2.34%) Apple
15 6 (2.34%) Remedy