Period
to 17 January 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 January 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > Midlands
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 167 167 145
Rank change year-on-year 0 -22 -18
Permanent jobs citing Incident Management 272 304 340
As % of all permanent IT jobs advertised in the Midlands 1.82% 1.82% 1.96%
As % of the Processes & Methodologies category 2.06% 2.03% 2.22%
Number of salaries quoted 199 215 251
Midlands median annual salary £40,000 £35,000 £37,500
Median salary % change year-on-year +14.29% -6.67% -10.71%
10th Percentile £22,250 £21,250 £20,500
90th Percentile £57,500 £56,250 £60,500
England median annual salary £47,500 £44,000 £43,000
% change year-on-year +7.95% +2.33% +1.18%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 13,234 14,971 15,286
As % of all permanent IT jobs advertised in the Midlands 88.61% 89.45% 88.27%
Number of salaries quoted 10,648 11,804 12,476
Midlands median annual salary £40,750 £42,500 £40,000
Median salary % change year-on-year -4.12% +6.25% -
10th Percentile £25,000 £25,750 £24,750
90th Percentile £65,000 £63,750 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Incident Management
Job Vacancy Trend in the Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Incident Management in the Midlands

Incident Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the Midlands.

Salary trend for Incident Management in the Midlands

Incident Management
Salary Histogram in the Midlands

The salary distribution of IT jobs citing Incident Management in the Midlands over the 6 months to 17 January 2018.

Salary histogram for Incident Management in the Midlands

Incident Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Midlands region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +7 186 £39,565 +13.04% 23
East Midlands +6 85 £40,000 +23.08% 10
Incident Management
England

For the 6 months to 17 January 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Midlands region with a requirement for Incident Management.

1 155 (56.99%) ITIL
2 67 (24.63%) Windows
3 64 (23.53%) Service Management
4 59 (21.69%) SLA
5 57 (20.96%) Microsoft
6 54 (19.85%) Problem Management
7 52 (19.12%) Service Delivery
8 40 (14.71%) Firewall
9 39 (14.34%) Change Management
9 39 (14.34%) Active Directory
9 39 (14.34%) Cisco
10 38 (13.97%) Finance
11 37 (13.60%) Information Security
11 37 (13.60%) SQL
12 35 (12.87%) SIEM
13 34 (12.50%) Management Information System
14 33 (12.13%) Microsoft Office
15 29 (10.66%) Stakeholder Management
15 29 (10.66%) Network Security
16 28 (10.29%) CISSP
17 27 (9.93%) Security Cleared
18 25 (9.19%) Analytical Skills
18 25 (9.19%) Data Centre
18 25 (9.19%) TCP/IP
18 25 (9.19%) VMware
18 25 (9.19%) Agile Software Development
19 24 (8.82%) Cybersecurity
19 24 (8.82%) ITIL V3
19 24 (8.82%) Windows Server
20 23 (8.46%) Trend Analysis

Incident Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (4.41%) MS Exchange
1 12 (4.41%) Skype for Business
2 10 (3.68%) IIS
3 9 (3.31%) SharePoint
4 7 (2.57%) IBM Notes
5 4 (1.47%) Confluence
5 4 (1.47%) JBoss
5 4 (1.47%) SAS
6 3 (1.10%) Gentran
6 3 (1.10%) WebSphere
7 2 (0.74%) Apache
7 2 (0.74%) Exchange Server 2003
7 2 (0.74%) Exchange Server 2007
7 2 (0.74%) iPlanet
7 2 (0.74%) Tomcat
7 2 (0.74%) WebLogic
8 1 (0.37%) Exchange Server 2013
Applications
1 33 (12.13%) Microsoft Office
2 4 (1.47%) Microsoft Excel
3 2 (0.74%) HipChat
Business Applications
1 7 (2.57%) assyst
2 6 (2.21%) Remedy ITSM
3 4 (1.47%) Cognos Business Intelligence
4 2 (0.74%) Exstream
4 2 (0.74%) JDE EnterpriseOne
4 2 (0.74%) SAP R/3
5 1 (0.37%) Oracle Applications
5 1 (0.37%) Oracle EBS
5 1 (0.37%) Oracle Financials
Cloud Services
1 16 (5.88%) Microsoft Azure
2 13 (4.78%) Office 365
3 4 (1.47%) SaaS
4 3 (1.10%) Amazon AWS
4 3 (1.10%) IaaS
Communications & Networking
1 40 (14.71%) Firewall
2 29 (10.66%) Network Security
3 25 (9.19%) TCP/IP
4 21 (7.72%) LAN
4 21 (7.72%) WAN
5 14 (5.15%) Cisco ASA
6 13 (4.78%) DHCP
6 13 (4.78%) DNS
7 12 (4.41%) VPN
8 11 (4.04%) Internet
9 10 (3.68%) SSL
10 9 (3.31%) VLAN
11 8 (2.94%) BGP
11 8 (2.94%) Ethernet
11 8 (2.94%) FWSM
11 8 (2.94%) Intrusion Detection
11 8 (2.94%) MPLS
11 8 (2.94%) OSPF
11 8 (2.94%) SNMP
11 8 (2.94%) Wireshark
Database & Business Intelligence
1 5 (1.84%) SQL Server
2 4 (1.47%) Data Warehouse
2 4 (1.47%) Microsoft Analysis Services
2 4 (1.47%) SQL Server 2005
2 4 (1.47%) SQL Server 2008
2 4 (1.47%) SQL Server 2012
2 4 (1.47%) SQL Server 2014
2 4 (1.47%) SQL Server 2016
2 4 (1.47%) SQL Server Analysis Services
2 4 (1.47%) SQL Server Integration Services
2 4 (1.47%) SQL Server Reporting Services
3 3 (1.10%) Oracle Database
4 2 (0.74%) Oracle BI EE
Development Applications
1 6 (2.21%) JIRA
2 4 (1.47%) SQL Server Management Studio (SSMS)
3 2 (0.74%) ClearQuest
3 2 (0.74%) GitLab
3 2 (0.74%) Jenkins
3 2 (0.74%) Maven
3 2 (0.74%) Sonatype Nexus
3 2 (0.74%) Team Foundation Server
3 2 (0.74%) TestDirector
3 2 (0.74%) Visual Studio Team System
General
1 38 (13.97%) Finance
2 12 (4.41%) Retail
3 7 (2.57%) Law
4 5 (1.84%) Legal
4 5 (1.84%) Manufacturing
5 4 (1.47%) Banking
5 4 (1.47%) Marketing
5 4 (1.47%) Telecoms
6 2 (0.74%) Back Office
7 1 (0.37%) Advertising
7 1 (0.37%) Billing
7 1 (0.37%) Games
7 1 (0.37%) Investment Banking
7 1 (0.37%) Local Government
Job Titles
1 68 (25.00%) Analyst
2 24 (8.82%) Service Analyst
3 20 (7.35%) Architect
3 20 (7.35%) Incident Manager
4 19 (6.99%) IT Manager
4 19 (6.99%) Support Analyst
5 18 (6.62%) Support Engineer
6 17 (6.25%) Service Desk Analyst
7 16 (5.88%) Applications Support
7 16 (5.88%) Service Manager
8 14 (5.15%) IT Analyst
8 14 (5.15%) Security Engineer
9 13 (4.78%) Security Analyst
10 12 (4.41%) Technical Architect
11 11 (4.04%) Network Engineer
11 11 (4.04%) Service Desk Team Leader
11 11 (4.04%) Team Leader
12 10 (3.68%) Infrastructure Manager
12 10 (3.68%) Major Incident Manager
12 10 (3.68%) Technical Leader
Libraries, Frameworks & Software Standards
1 20 (7.35%) .NET
2 5 (1.84%) Middleware
3 4 (1.47%) J2EE
3 4 (1.47%) Java EE
3 4 (1.47%) Visualforce
4 2 (0.74%) ASP.NET
4 2 (0.74%) CSS
4 2 (0.74%) Flash
4 2 (0.74%) HTML
4 2 (0.74%) JSON
4 2 (0.74%) JSP
4 2 (0.74%) Node.js
4 2 (0.74%) OAuth
4 2 (0.74%) REST
4 2 (0.74%) RESTful
4 2 (0.74%) SOAP
4 2 (0.74%) Spring
4 2 (0.74%) Swagger
4 2 (0.74%) Web Services
4 2 (0.74%) XML
Miscellaneous
1 34 (12.50%) Management Information System
2 25 (9.19%) Analytical Skills
2 25 (9.19%) Data Centre
3 14 (5.15%) Cyberthreat
4 9 (3.31%) CMDB
5 8 (2.94%) Distributed Denial-of-Service
5 8 (2.94%) Enterprise Software
6 7 (2.57%) Cyberattack
7 6 (2.21%) Security Operations Centre
8 5 (1.84%) SCADA
9 4 (1.47%) Enterprise Storage
9 4 (1.47%) Greenfield Project
9 4 (1.47%) User Experience
10 3 (1.10%) Client/Server
10 3 (1.10%) Driving Licence
10 3 (1.10%) Freedom of Information
11 2 (0.74%) Blackberry
11 2 (0.74%) Cyber Defence
11 2 (0.74%) iPad
11 2 (0.74%) Taxonomies
Operating Systems
1 67 (24.63%) Windows
2 24 (8.82%) Windows Server
3 19 (6.99%) Unix
4 18 (6.62%) Linux
5 10 (3.68%) Windows XP
6 9 (3.31%) Windows 7
7 6 (2.21%) Windows Server 2008
8 5 (1.84%) HPUX
8 5 (1.84%) Solaris
8 5 (1.84%) Windows Server 2012
9 3 (1.10%) AIX
9 3 (1.10%) Red Hat Enterprise Linux
10 2 (0.74%) Android
10 2 (0.74%) Apple iOS
10 2 (0.74%) Kali Linux
10 2 (0.74%) Oracle Linux
10 2 (0.74%) Windows 10
10 2 (0.74%) Windows Mobile
10 2 (0.74%) Windows Server 2003
11 1 (0.37%) Windows 2000
Processes & Methodologies
1 155 (56.99%) ITIL
2 64 (23.53%) Service Management
3 54 (19.85%) Problem Management
4 52 (19.12%) Service Delivery
5 39 (14.34%) Change Management
6 37 (13.60%) Information Security
7 35 (12.87%) SIEM
8 29 (10.66%) Stakeholder Management
9 25 (9.19%) Agile Software Development
10 24 (8.82%) Cybersecurity
10 24 (8.82%) ITIL V3
11 23 (8.46%) Trend Analysis
12 21 (7.72%) Service Design
13 20 (7.35%) ITSM
14 19 (6.99%) Customer Requirements
14 19 (6.99%) Process Improvement
15 18 (6.62%) Project Management
15 18 (6.62%) Vulnerability Management
16 16 (5.88%) Root Cause Analysis
16 16 (5.88%) Statistics
Programming Languages
1 37 (13.60%) SQL
2 19 (6.99%) C#
2 19 (6.99%) Java
3 10 (3.68%) JavaScript
3 10 (3.68%) PowerShell
4 6 (2.21%) C
4 6 (2.21%) VBScript
5 4 (1.47%) Apex Code
5 4 (1.47%) Python
5 4 (1.47%) Ruby
6 3 (1.10%) C++
6 3 (1.10%) Lingo
6 3 (1.10%) PHP
6 3 (1.10%) PL/SQL
6 3 (1.10%) Shell Script
7 2 (0.74%) Bash Shell
7 2 (0.74%) Delphi
7 2 (0.74%) Perl
7 2 (0.74%) VB
8 1 (0.37%) RPG
Qualifications
1 28 (10.29%) CISSP
2 27 (9.93%) Security Cleared
3 23 (8.46%) SC Cleared
4 22 (8.09%) Cisco Certification
5 16 (5.88%) CCNP
5 16 (5.88%) ITIL Certification
6 13 (4.78%) CEH
7 11 (4.04%) Degree
7 11 (4.04%) GIAC
8 10 (3.68%) CCSE
8 10 (3.68%) IISP
9 9 (3.31%) CISM
10 8 (2.94%) CCDP
10 8 (2.94%) CCNA
10 8 (2.94%) DV Cleared
10 8 (2.94%) GCIH
10 8 (2.94%) ISSAP
10 8 (2.94%) ITIL Foundation Certificate
10 8 (2.94%) JNCIP
11 7 (2.57%) SANS
Quality Assurance & Compliance
1 59 (21.69%) SLA
2 14 (5.15%) ISO/IEC 27001
3 9 (3.31%) GDPR
4 8 (2.94%) COBIT
4 8 (2.94%) Cyber Essentials
5 6 (2.21%) PCI DSS
6 5 (1.84%) GPG13
7 3 (1.10%) ISO 22301
7 3 (1.10%) ISO/IEC 20000
7 3 (1.10%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 2 (0.74%) Cyber Essentials PLUS
8 2 (0.74%) ISO 9001
9 1 (0.37%) PMO
System Software
1 39 (14.34%) Active Directory
2 18 (6.62%) VMware Infrastructure
3 10 (3.68%) VMware Workstation
4 7 (2.57%) Hyper-V
5 6 (2.21%) Snort
6 4 (1.47%) Virtual Machines
7 3 (1.10%) XenDesktop
8 2 (0.74%) Docker
8 2 (0.74%) Microsoft App-V
8 2 (0.74%) NFS
9 1 (0.37%) Firmware
9 1 (0.37%) ProxySG
9 1 (0.37%) XenApp
Systems Management
1 17 (6.25%) SCCM
2 11 (4.04%) QRadar
3 7 (2.57%) Host Intrusion Detection System
4 6 (2.21%) Control-M
5 5 (1.84%) Network Intrusion Detection System
6 4 (1.47%) WSUS
7 2 (0.74%) Backup Exec
7 2 (0.74%) Cisco IPCC
7 2 (0.74%) HP Quality Center
7 2 (0.74%) MAILsweeper
7 2 (0.74%) Nessus
7 2 (0.74%) NetBackup
7 2 (0.74%) Netcool
7 2 (0.74%) Suricata
8 1 (0.37%) RSA Archer
8 1 (0.37%) SCOM
8 1 (0.37%) Systems Management Server (SMS)
Vendors
1 57 (20.96%) Microsoft
2 39 (14.34%) Cisco
3 25 (9.19%) VMware
4 22 (8.09%) IBM
5 21 (7.72%) ServiceNow
6 18 (6.62%) Oracle
7 16 (5.88%) NetApp
8 15 (5.51%) Citrix
8 15 (5.51%) HP
9 14 (5.15%) Juniper
10 12 (4.41%) Cadence
10 12 (4.41%) Remedy
11 11 (4.04%) CheckPoint
11 11 (4.04%) Dell
11 11 (4.04%) Splunk
12 10 (3.68%) 3PAR
12 10 (3.68%) EMC
12 10 (3.68%) Fortinet
12 10 (3.68%) Sun
13 8 (2.94%) Forcepoint