Period
to 11 December 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 11 December 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > Midlands
6 months to
11 Dec 2018
Same period 2017 Same period 2016
Rank 130 162 145
Rank change year-on-year +32 -17 +16
Permanent jobs citing Incident Management 307 293 371
As % of all permanent IT jobs advertised in the Midlands 2.43% 1.90% 2.12%
As % of the Processes & Methodologies category 2.65% 2.09% 2.32%
Number of salaries quoted 203 215 267
Midlands median annual salary £40,000 £36,500 £35,000
Median salary % change year-on-year +9.59% +4.29% -6.67%
10th Percentile £22,800 £21,350 £22,750
90th Percentile £66,750 £57,500 £69,000
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +2.33%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 11,582 14,032 15,987
As % of all permanent IT jobs advertised in the Midlands 91.56% 91.21% 91.15%
Number of salaries quoted 8,752 11,432 12,579
Midlands median annual salary £44,000 £40,000 £42,000
Median salary % change year-on-year +10.00% -4.76% +5.00%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £70,000 £65,000 £63,750
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

Incident Management
Job Vacancy Trend in the Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Incident Management in the Midlands

Incident Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the Midlands.

Salary trend for Incident Management in the Midlands

Incident Management
Salary Histogram in the Midlands

The salary distribution of IT jobs citing Incident Management in the Midlands over the 6 months to 11 December 2018.

Salary histogram for Incident Management in the Midlands

Incident Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Midlands region over the 6 months to 11 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -1 173 £40,000 +9.59% 21
East Midlands +65 137 £41,250 +21.32% 15
Incident Management
England

For the 6 months to 11 December 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for Incident Management.

1 156 (50.81%) ITIL
2 102 (33.22%) Microsoft
3 97 (31.60%) Windows
4 95 (30.94%) SLA
5 84 (27.36%) Service Management
6 68 (22.15%) Problem Management
7 66 (21.50%) Problem-Solving
8 63 (20.52%) Service Delivery
9 59 (19.22%) VMware
10 58 (18.89%) ITSM
10 58 (18.89%) Microsoft Office
11 56 (18.24%) Firewall
12 53 (17.26%) Finance
13 50 (16.29%) Cisco
14 49 (15.96%) Change Management
15 47 (15.31%) Linux
15 47 (15.31%) VMware Infrastructure
16 46 (14.98%) ITIL Certification
17 44 (14.33%) Active Directory
18 41 (13.36%) WAN
18 41 (13.36%) Agile Software Development
19 40 (13.03%) Analytical Skills
19 40 (13.03%) Citrix
19 40 (13.03%) Microsoft Certification
20 39 (12.70%) Continuous Improvement
21 37 (12.05%) Windows Server
22 36 (11.73%) LAN
22 36 (11.73%) Root Cause Analysis
23 34 (11.07%) MCSA
23 34 (11.07%) MCP

Incident Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (3.58%) MS Exchange
2 9 (2.93%) CMS
3 8 (2.61%) SAS
4 6 (1.95%) Exchange Server 2013
5 4 (1.30%) IIS
5 4 (1.30%) Skype for Business
6 2 (0.65%) SharePoint
Applications
1 58 (18.89%) Microsoft Office
2 11 (3.58%) Microsoft Excel
3 8 (2.61%) SPSS
4 1 (0.33%) Spreadsheet
Business Applications
1 9 (2.93%) Remedy ITSM
2 6 (1.95%) Sentinel
3 4 (1.30%) assyst
3 4 (1.30%) SAP R/3
4 2 (0.65%) Dynamics AX
5 1 (0.33%) SAP ECC
5 1 (0.33%) SAP MM
5 1 (0.33%) SAP S/4HANA
Cloud Services
1 26 (8.47%) Office 365
2 18 (5.86%) Microsoft Azure
3 7 (2.28%) SaaS
4 5 (1.63%) Amazon AWS
5 4 (1.30%) PaaS
6 1 (0.33%) Google Cloud Platform
Communications & Networking
1 56 (18.24%) Firewall
2 41 (13.36%) WAN
3 36 (11.73%) LAN
4 15 (4.89%) Internet
5 13 (4.23%) DNS
5 13 (4.23%) Network Security
6 12 (3.91%) TCP/IP
7 11 (3.58%) VPN
8 9 (2.93%) DHCP
9 6 (1.95%) MPLS
9 6 (1.95%) VLAN
10 5 (1.63%) IPsec
10 5 (1.63%) VoIP
10 5 (1.63%) WLAN
11 4 (1.30%) Cisco ASA
11 4 (1.30%) Intrusion Detection
11 4 (1.30%) Skype
12 3 (0.98%) Cisco Firepower
12 3 (0.98%) FWSM
12 3 (0.98%) SNMP
Database & Business Intelligence
1 30 (9.77%) SQL Server
2 21 (6.84%) SQL Server Integration Services
3 13 (4.23%) SQL Server Analysis Services
3 13 (4.23%) SQL Server Reporting Services
4 8 (2.61%) BusinessObjects
4 8 (2.61%) Data Warehouse
5 7 (2.28%) MySQL
6 4 (1.30%) Big Data
6 4 (1.30%) NoSQL
6 4 (1.30%) Oracle Reports
7 3 (0.98%) Relational Database
8 2 (0.65%) SQL Server 2008
9 1 (0.33%) Data Mining
9 1 (0.33%) QlikView
9 1 (0.33%) SQL Server 2012
9 1 (0.33%) SQL Server 2016
Development Applications
1 16 (5.21%) Team Foundation Server
2 7 (2.28%) Cucumber
2 7 (2.28%) Selenium
2 7 (2.28%) SpecFlow
General
1 53 (17.26%) Finance
2 33 (10.75%) Retail
3 18 (5.86%) Banking
4 10 (3.26%) Games
5 8 (2.61%) Manufacturing
6 7 (2.28%) Telecoms
7 6 (1.95%) Legal
8 4 (1.30%) Back Office
8 4 (1.30%) Billing
9 2 (0.65%) Local Government
10 1 (0.33%) Automotive
10 1 (0.33%) French Language
10 1 (0.33%) German Language
10 1 (0.33%) Mandarin Language
10 1 (0.33%) Marketing
Job Titles
1 84 (27.36%) Analyst
2 41 (13.36%) IT Support
3 37 (12.05%) Support Analyst
4 35 (11.40%) Service Manager
5 34 (11.07%) IT Manager
6 29 (9.45%) IT Analyst
7 28 (9.12%) IT Support Analyst
8 27 (8.79%) Developer
9 25 (8.14%) Service Analyst
9 25 (8.14%) Service Desk Analyst
10 23 (7.49%) IT Services Manager
11 16 (5.21%) Security Manager
11 16 (5.21%) Support Engineer
12 15 (4.89%) Delivery Manager
12 15 (4.89%) Incident Manager
12 15 (4.89%) Services Delivery Manager
13 13 (4.23%) SQL Developer
13 13 (4.23%) SQL Server Developer
14 12 (3.91%) Infrastructure Engineer
15 11 (3.58%) .NET Developer
Libraries, Frameworks & Software Standards
1 14 (4.56%) .NET
2 11 (3.58%) .NET Framework
2 11 (3.58%) Web Services
3 5 (1.63%) Middleware
4 4 (1.30%) Kafka
4 4 (1.30%) XML
5 3 (0.98%) FIX Protocol
5 3 (0.98%) JSON
5 3 (0.98%) RabbitMQ
5 3 (0.98%) REST
5 3 (0.98%) SOAP
6 2 (0.65%) WAP
7 1 (0.33%) EDI
7 1 (0.33%) Elastic Stack
7 1 (0.33%) HTML
7 1 (0.33%) OLE
7 1 (0.33%) React
Miscellaneous
1 40 (13.03%) Analytical Skills
2 33 (10.75%) Management Information System
3 28 (9.12%) Data Centre
4 17 (5.54%) Self-Motivation
5 9 (2.93%) Cyberthreat
6 8 (2.61%) Client/Server
6 8 (2.61%) Fat Client
6 8 (2.61%) Thin Client
7 6 (1.95%) Freedom of Information
8 5 (1.63%) Distributed Denial-of-Service
8 5 (1.63%) Handset
9 4 (1.30%) CESG
9 4 (1.30%) Security Operations Centre
9 4 (1.30%) Smart Meter
9 4 (1.30%) Video Conferencing
9 4 (1.30%) Virtual Team
10 3 (0.98%) Cyberattack
11 2 (0.65%) CMDB
11 2 (0.65%) PKI
11 2 (0.65%) Public Cloud
Operating Systems
1 97 (31.60%) Windows
2 47 (15.31%) Linux
3 37 (12.05%) Windows Server
4 33 (10.75%) Windows 7
5 28 (9.12%) Red Hat Enterprise Linux
6 23 (7.49%) Windows 10
7 17 (5.54%) Windows Server 2012
8 10 (3.26%) Unix
9 7 (2.28%) Windows Server 2003
9 7 (2.28%) Windows Server 2008
10 4 (1.30%) Apple iOS
10 4 (1.30%) Oracle Linux
11 3 (0.98%) Windows 8
11 3 (0.98%) Windows XP
12 1 (0.33%) AIX
Processes & Methodologies
1 156 (50.81%) ITIL
2 84 (27.36%) Service Management
3 68 (22.15%) Problem Management
4 66 (21.50%) Problem-Solving
5 63 (20.52%) Service Delivery
6 58 (18.89%) ITSM
7 49 (15.96%) Change Management
8 41 (13.36%) Agile Software Development
9 39 (12.70%) Continuous Improvement
10 36 (11.73%) Root Cause Analysis
11 33 (10.75%) Information Security
12 32 (10.42%) Project Management
13 28 (9.12%) Coaching
14 27 (8.79%) Scrum
14 27 (8.79%) SIEM
15 26 (8.47%) ITIL V3
15 26 (8.47%) Release Management
16 24 (7.82%) RUP
16 24 (7.82%) Waterfall
17 21 (6.84%) Data Protection
Programming Languages
1 32 (10.42%) SQL
2 23 (7.49%) PowerShell
3 14 (4.56%) C#
4 12 (3.91%) JavaScript
5 10 (3.26%) Python
6 8 (2.61%) Bash Shell
7 5 (1.63%) C
8 3 (0.98%) VBScript
9 2 (0.65%) Java
9 2 (0.65%) Ruby
10 1 (0.33%) Perl
10 1 (0.33%) PL/SQL
10 1 (0.33%) VB
Qualifications
1 46 (14.98%) ITIL Certification
2 40 (13.03%) Microsoft Certification
3 34 (11.07%) MCP
3 34 (11.07%) MCSA
4 28 (9.12%) MCSE
5 26 (8.47%) Degree
5 26 (8.47%) Security Cleared
6 22 (7.17%) SC Cleared
7 19 (6.19%) CISSP
7 19 (6.19%) HNC
8 17 (5.54%) Cisco Certification
9 15 (4.89%) CISM
10 12 (3.91%) CCNA
11 9 (2.93%) HND
12 7 (2.28%) CISMP
12 7 (2.28%) VMware Certified Professional (VCP)
13 6 (1.95%) CEH
13 6 (1.95%) CRISC
14 5 (1.63%) CCDP
14 5 (1.63%) CISA
Quality Assurance & Compliance
1 95 (30.94%) SLA
2 22 (7.17%) GDPR
3 16 (5.21%) ISO/IEC 27001
4 14 (4.56%) PCI DSS
5 8 (2.61%) Cyber Essentials
6 6 (1.95%) COBIT
6 6 (1.95%) ISAE 3402
6 6 (1.95%) QA
7 4 (1.30%) Cyber Essentials PLUS
7 4 (1.30%) ISO/IEC 20000
8 1 (0.33%) HMG Security Policy Framework
8 1 (0.33%) ISO 22301
8 1 (0.33%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 47 (15.31%) VMware Infrastructure
2 44 (14.33%) Active Directory
3 13 (4.23%) Hyper-V
4 8 (2.61%) VMware ESXi
4 8 (2.61%) XenApp
5 7 (2.28%) vSphere
6 3 (0.98%) Virtual Desktop
6 3 (0.98%) Virtual Machines
7 2 (0.65%) Firmware
8 1 (0.33%) VMware Server
Systems Management
1 12 (3.91%) SCCM
2 6 (1.95%) RSA enVision
3 4 (1.30%) Network Intrusion Detection System
4 3 (0.98%) AirWatch
4 3 (0.98%) QRadar
5 2 (0.65%) Control-M
5 2 (0.65%) HP ALM
5 2 (0.65%) Microsoft Intune
5 2 (0.65%) Nagios
5 2 (0.65%) Norton AntiVirus
5 2 (0.65%) SmoothWall
6 1 (0.33%) EnCase
6 1 (0.33%) FTK
6 1 (0.33%) Kibana
6 1 (0.33%) McAfee ePO
6 1 (0.33%) SCVMM
6 1 (0.33%) Systems Management Server (SMS)
6 1 (0.33%) vCenter Server
Vendors
1 102 (33.22%) Microsoft
2 59 (19.22%) VMware
3 50 (16.29%) Cisco
4 40 (13.03%) Citrix
5 30 (9.77%) Red Hat
6 27 (8.79%) NetApp
7 25 (8.14%) ServiceNow
8 22 (7.17%) Oracle
9 15 (4.89%) Remedy
10 9 (2.93%) ArcSight
10 9 (2.93%) SAP
10 9 (2.93%) Splunk
11 8 (2.61%) Tableau
12 7 (2.28%) HP
13 6 (1.95%) Apple
13 6 (1.95%) Avaya
13 6 (1.95%) CheckPoint
14 5 (1.63%) Dell
14 5 (1.63%) Fortinet
14 5 (1.63%) Tufin