Period
to 19 September 2018

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 19 September 2018 with a comparison to the same period in the previous 2 years.

Incident Management
England > Midlands
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 143 170 126
Rank change year-on-year +27 -44 +12
Permanent jobs citing Incident Management 296 264 435
As % of all permanent IT jobs advertised in the Midlands 2.17% 1.73% 2.35%
As % of the Processes & Methodologies category 2.39% 1.91% 2.61%
Number of salaries quoted 184 187 304
Midlands median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% -2.60%
10th Percentile £24,000 £21,650 £22,750
90th Percentile £68,750 £85,000 £71,250
England median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
Midlands
Permanent vacancies with a requirement for process or methodology skills 12,390 13,853 16,678
As % of all permanent IT jobs advertised in the Midlands 90.82% 90.91% 90.06%
Number of salaries quoted 9,695 11,394 13,136
Midlands median annual salary £42,500 £40,500 £40,000
Median salary % change year-on-year +4.94% +1.25% -
10th Percentile £26,250 £25,750 £24,750
90th Percentile £67,500 £63,750 £63,750
England median annual salary £50,000 £50,000 £50,000

Incident Management
Job Vacancy Trend in the Midlands

Job postings citing Incident Management as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for Incident Management in the Midlands

Incident Management
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the Midlands.

Salary trend for Incident Management in the Midlands

Incident Management
Salary Histogram in the Midlands

The salary distribution of IT jobs citing Incident Management in the Midlands over the 6 months to 19 September 2018.

Salary histogram for Incident Management in the Midlands

Incident Management
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Midlands region over the 6 months to 19 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands +5 170 £40,000 - 18
East Midlands +55 130 £43,500 +45.00% 7
Incident Management
England

For the 6 months to 19 September 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region with a requirement for Incident Management.

1 147 (49.66%) ITIL
2 87 (29.39%) Microsoft
3 85 (28.72%) Windows
4 82 (27.70%) Problem Management
5 80 (27.03%) Cisco
6 79 (26.69%) Service Management
7 70 (23.65%) VMware
8 67 (22.64%) WAN
9 62 (20.95%) LAN
10 60 (20.27%) ITSM
10 60 (20.27%) VMware Infrastructure
10 60 (20.27%) Problem-Solving
11 59 (19.93%) Firewall
12 58 (19.59%) SLA
13 55 (18.58%) ITIL V3
14 54 (18.24%) Microsoft Certification
15 51 (17.23%) Finance
16 47 (15.88%) Active Directory
17 45 (15.20%) Change Management
18 44 (14.86%) MCSA
18 44 (14.86%) Continuous Improvement
19 43 (14.53%) Data Centre
19 43 (14.53%) Windows Server
19 43 (14.53%) Citrix
20 42 (14.19%) MCP
21 41 (13.85%) ITIL Certification
21 41 (13.85%) Cisco Certification
21 41 (13.85%) Management Information System
21 41 (13.85%) Service Delivery
22 40 (13.51%) Root Cause Analysis

Incident Management
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (6.76%) MS Exchange
2 13 (4.39%) Exchange Server 2013
3 10 (3.38%) IIS
4 8 (2.70%) SAS
5 7 (2.36%) CMS
5 7 (2.36%) Skype for Business
6 4 (1.35%) OpenEdge
7 3 (1.01%) SharePoint
8 2 (0.68%) Exchange Server 2007
Applications
1 30 (10.14%) Microsoft Office
2 8 (2.70%) SPSS
3 3 (1.01%) MS Visio
4 1 (0.34%) Spreadsheet
Business Applications
1 8 (2.70%) Remedy ITSM
2 7 (2.36%) assyst
2 7 (2.36%) Sentinel
3 2 (0.68%) Dynamics AX
4 1 (0.34%) SAP ERP
Cloud Services
1 37 (12.50%) Office 365
2 35 (11.82%) Microsoft Azure
3 5 (1.69%) SaaS
4 4 (1.35%) Amazon AWS
5 2 (0.68%) Azure Active Directory
6 1 (0.34%) Cloud Computing
6 1 (0.34%) Google Cloud Platform
6 1 (0.34%) PaaS
Communications & Networking
1 67 (22.64%) WAN
2 62 (20.95%) LAN
3 59 (19.93%) Firewall
4 34 (11.49%) VPN
5 32 (10.81%) Network Security
6 25 (8.45%) DNS
6 25 (8.45%) WLAN
7 21 (7.09%) TCP/IP
8 17 (5.74%) DHCP
9 14 (4.73%) MPLS
10 11 (3.72%) VLAN
11 10 (3.38%) Internet
12 9 (3.04%) BGP
12 9 (3.04%) Cisco ASA
12 9 (3.04%) Cisco Firepower
12 9 (3.04%) Ethernet
12 9 (3.04%) OSPF
12 9 (3.04%) SNMP
12 9 (3.04%) SSL
12 9 (3.04%) Wireshark
Database & Business Intelligence
1 36 (12.16%) SQL Server
2 22 (7.43%) SQL Server Integration Services
3 15 (5.07%) SQL Server Reporting Services
4 14 (4.73%) SQL Server Analysis Services
5 8 (2.70%) BusinessObjects
6 7 (2.36%) Data Warehouse
7 5 (1.69%) NoSQL
8 4 (1.35%) Relational Database
8 4 (1.35%) SQL Server 2008
9 1 (0.34%) Big Data
9 1 (0.34%) MySQL
9 1 (0.34%) QlikView
9 1 (0.34%) SQL Server 2012
9 1 (0.34%) SQL Server 2016
Development Applications
1 17 (5.74%) Team Foundation Server
2 8 (2.70%) Cucumber
2 8 (2.70%) Selenium
2 8 (2.70%) SpecFlow
3 1 (0.34%) SQL Server Management Studio (SSMS)
3 1 (0.34%) Visual Studio
General
1 51 (17.23%) Finance
2 18 (6.08%) Retail
3 17 (5.74%) Banking
4 15 (5.07%) Games
5 4 (1.35%) Billing
5 4 (1.35%) Legal
6 1 (0.34%) Aerospace
6 1 (0.34%) Automotive
6 1 (0.34%) Back Office
6 1 (0.34%) French Language
6 1 (0.34%) German Language
6 1 (0.34%) Mandarin Language
6 1 (0.34%) Manufacturing
6 1 (0.34%) Marketing
6 1 (0.34%) Multimedia
6 1 (0.34%) Telecoms
Job Titles
1 79 (26.69%) Analyst
2 37 (12.50%) IT Support
3 33 (11.15%) Support Analyst
4 28 (9.46%) Architect
5 26 (8.78%) Developer
5 26 (8.78%) IT Analyst
5 26 (8.78%) IT Support Analyst
6 25 (8.45%) Security Architect
6 25 (8.45%) Security Solutions Architect
6 25 (8.45%) Solutions Architect
7 24 (8.11%) Incident Manager
8 23 (7.77%) Support Engineer
9 21 (7.09%) Service Analyst
9 21 (7.09%) Service Desk Analyst
9 21 (7.09%) Service Manager
10 19 (6.42%) IT Manager
11 18 (6.08%) Major Incident Manager
12 16 (5.41%) Information Architect
12 16 (5.41%) Information Security Architect
13 15 (5.07%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 19 (6.42%) .NET
2 13 (4.39%) Web Services
3 12 (4.05%) .NET Framework
4 4 (1.35%) RabbitMQ
5 3 (1.01%) SOAP
5 3 (1.01%) XML
6 2 (0.68%) FIX Protocol
6 2 (0.68%) HTML
6 2 (0.68%) JSON
6 2 (0.68%) Kafka
6 2 (0.68%) Middleware
6 2 (0.68%) REST
7 1 (0.34%) ASP.NET
7 1 (0.34%) CSS
7 1 (0.34%) Entity Framework
7 1 (0.34%) jQuery
7 1 (0.34%) KnockoutJS
7 1 (0.34%) Razor View Engine
7 1 (0.34%) Visualforce
7 1 (0.34%) WCF
Miscellaneous
1 43 (14.53%) Data Centre
2 41 (13.85%) Management Information System
3 29 (9.80%) Cyberthreat
4 28 (9.46%) Analytical Skills
5 25 (8.45%) Distributed Denial-of-Service
6 17 (5.74%) Self-Motivation
7 8 (2.70%) CESG
7 8 (2.70%) CMDB
8 7 (2.36%) Freedom of Information
8 7 (2.36%) Video Conferencing
8 7 (2.36%) Virtual Team
9 5 (1.69%) Enterprise Software
10 4 (1.35%) Data Protection Act
10 4 (1.35%) Smart Meter
11 3 (1.01%) Fintech
12 2 (0.68%) Driving Licence
12 2 (0.68%) Replication
13 1 (0.34%) Computer Science
13 1 (0.34%) PKI
13 1 (0.34%) User Experience
Operating Systems
1 85 (28.72%) Windows
2 43 (14.53%) Windows Server
3 39 (13.18%) Linux
4 30 (10.14%) Red Hat Enterprise Linux
4 30 (10.14%) Windows 7
5 28 (9.46%) Windows 10
6 26 (8.78%) Windows Server 2012
7 8 (2.70%) Windows Server 2008
8 7 (2.36%) Oracle Linux
8 7 (2.36%) Unix
9 6 (2.03%) Windows Server 2003
10 4 (1.35%) Apple iOS
11 2 (0.68%) Windows 8
11 2 (0.68%) Windows XP
12 1 (0.34%) AIX
12 1 (0.34%) Android
Processes & Methodologies
1 147 (49.66%) ITIL
2 82 (27.70%) Problem Management
3 79 (26.69%) Service Management
4 60 (20.27%) ITSM
4 60 (20.27%) Problem-Solving
5 55 (18.58%) ITIL V3
6 45 (15.20%) Change Management
7 44 (14.86%) Continuous Improvement
8 41 (13.85%) Service Delivery
9 40 (13.51%) Root Cause Analysis
10 39 (13.18%) SIEM
11 37 (12.50%) Information Security
12 35 (11.82%) Agile Software Development
13 30 (10.14%) Release Management
14 29 (9.80%) Load Balancing
14 29 (9.80%) Project Management
15 28 (9.46%) Stakeholder Management
15 28 (9.46%) Vulnerability Management
16 26 (8.78%) Malware Detection/Protection
17 25 (8.45%) Presales
Programming Languages
1 30 (10.14%) SQL
2 23 (7.77%) PowerShell
3 19 (6.42%) C#
3 19 (6.42%) JavaScript
4 7 (2.36%) Bash Shell
4 7 (2.36%) Python
5 4 (1.35%) VB
5 4 (1.35%) VBScript
6 2 (0.68%) Ruby
7 1 (0.34%) Apex Code
7 1 (0.34%) Java
7 1 (0.34%) PL/SQL
7 1 (0.34%) T-SQL
Qualifications
1 54 (18.24%) Microsoft Certification
2 44 (14.86%) MCSA
3 42 (14.19%) MCP
4 41 (13.85%) Cisco Certification
4 41 (13.85%) ITIL Certification
5 30 (10.14%) MCSE
6 27 (9.12%) CCNP
7 25 (8.45%) CCDP
8 24 (8.11%) Degree
9 21 (7.09%) Security Cleared
10 20 (6.76%) CISSP
11 17 (5.74%) SC Cleared
12 16 (5.41%) CCNA
13 12 (4.05%) HNC
14 9 (3.04%) CCSE
14 9 (3.04%) CISM
14 9 (3.04%) IISP
14 9 (3.04%) ISSAP
14 9 (3.04%) JNCIP
15 8 (2.70%) CISA
Quality Assurance & Compliance
1 58 (19.59%) SLA
2 15 (5.07%) PCI DSS
3 14 (4.73%) ISO/IEC 27001
4 13 (4.39%) Cyber Essentials
5 11 (3.72%) GDPR
6 9 (3.04%) QA
7 8 (2.70%) ISO/IEC 20000
8 7 (2.36%) Cyber Essentials PLUS
9 3 (1.01%) COBIT
10 2 (0.68%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 60 (20.27%) VMware Infrastructure
2 47 (15.88%) Active Directory
3 28 (9.46%) Hyper-V
4 7 (2.36%) Virtual Machines
5 6 (2.03%) VMware ESXi
5 6 (2.03%) vSphere
5 6 (2.03%) XenApp
6 3 (1.01%) Virtual Desktop
7 1 (0.34%) VMware Server
Systems Management
1 17 (5.74%) SCCM
2 9 (3.04%) QRadar
3 4 (1.35%) Network Intrusion Detection System
3 4 (1.35%) SCVMM
4 3 (1.01%) Microsoft Intune
4 3 (1.01%) RSA enVision
5 2 (0.68%) HP ALM
5 2 (0.68%) Nagios
5 2 (0.68%) SCOM
5 2 (0.68%) SmoothWall
6 1 (0.34%) AirWatch
6 1 (0.34%) Norton AntiVirus
6 1 (0.34%) Systems Management Server (SMS)
Vendors
1 87 (29.39%) Microsoft
2 80 (27.03%) Cisco
3 70 (23.65%) VMware
4 43 (14.53%) Citrix
5 37 (12.50%) ServiceNow
6 32 (10.81%) Red Hat
7 27 (9.12%) Fortinet
8 25 (8.45%) CheckPoint
8 25 (8.45%) Tufin
9 24 (8.11%) Forcepoint
9 24 (8.11%) Juniper
9 24 (8.11%) NetApp
10 16 (5.41%) Oracle
11 14 (4.73%) Remedy
12 12 (4.05%) Splunk
13 9 (3.04%) IBM
13 9 (3.04%) LogRhythm
14 8 (2.70%) Tableau
15 6 (2.03%) Capita
16 4 (1.35%) SAP