Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the Midlands with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
England > Midlands
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 104 61 89
Rank change year-on-year -43 +28 +1
Permanent jobs citing SLA 449 781 587
As % of all permanent IT jobs advertised in the Midlands 2.93% 4.37% 3.16%
As % of the Quality Assurance & Compliance category 22.14% 29.11% 22.71%
Number of salaries quoted 325 519 495
Midlands median annual salary £34,000 £37,626 £32,500
Median salary % change year-on-year -9.64% +15.77% +6.56%
10th Percentile £20,125 £22,000 £20,000
90th Percentile £62,500 £58,750 £58,750
England median annual salary £37,500 £37,500 £37,500

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the Midlands with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Midlands
Permanent vacancies with a requirement for quality assurance or compliance skills 2028 2683 2585
As % of all permanent IT jobs advertised in the Midlands 13.22% 15.00% 13.91%
Number of salaries quoted 1569 1871 1961
Midlands median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% -
10th Percentile £25,000 £25,000 £23,750
90th Percentile £67,500 £65,000 £63,750
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

SLA
Job Vacancy Trend in the Midlands

Job postings citing SLA as a percentage of all IT jobs advertised in the Midlands.

Job vacancy trend for SLA in the Midlands

SLA
Salary Trend in the Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in the Midlands.

Salary trend for SLA in the Midlands

SLA
Salary Histogram in the Midlands

The salary distribution of IT jobs citing SLA in the Midlands over the 6 months to 20 November 2017.

Salary histogram for SLA in the Midlands

SLA
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Midlands region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Midlands -36 300 £35,000 -6.67% 13
East Midlands -38 149 £32,500 -18.75% 9
SLA
England

For the 6 months to 20 November 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Midlands region with a requirement for SLA.

1 180 (40.09%) ITIL
2 133 (29.62%) Microsoft
3 121 (26.95%) Windows
4 83 (18.49%) Finance
5 72 (16.04%) Agile Software Development
6 68 (15.14%) SQL Server
7 67 (14.92%) Service Delivery
7 67 (14.92%) Problem Management
8 66 (14.70%) Active Directory
9 63 (14.03%) Incident Management
10 62 (13.81%) Security Cleared
11 57 (12.69%) SQL
12 56 (12.47%) SOA
13 52 (11.58%) Microsoft Office
13 52 (11.58%) VMware
14 48 (10.69%) C#
14 48 (10.69%) Cisco Certification
15 47 (10.47%) Web Services
16 46 (10.24%) JavaScript
16 46 (10.24%) ITIL V3
17 45 (10.02%) .NET
18 44 (9.80%) Root Cause Analysis
19 42 (9.35%) Windows Server
20 41 (9.13%) SAP
20 41 (9.13%) Linux
20 41 (9.13%) Degree
21 40 (8.91%) Windows 7
22 39 (8.69%) Analytical Skills
22 39 (8.69%) VMware Infrastructure
22 39 (8.69%) CCNA

SLA
Co-occurring IT Skills in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (7.57%) IIS
2 27 (6.01%) BizTalk Server
3 22 (4.90%) Tomcat
4 21 (4.68%) MS Exchange
5 19 (4.23%) Documentum
6 17 (3.79%) Apache
7 15 (3.34%) SharePoint
8 9 (2.00%) IBM Notes
8 9 (2.00%) WebLogic
9 7 (1.56%) JBoss
9 7 (1.56%) Oracle SOA Suite
10 6 (1.34%) Exchange Server 2013
11 4 (0.89%) Exchange Server 2003
12 3 (0.67%) Skype for Business
13 2 (0.45%) CMS
13 2 (0.45%) Exchange Server 2010
13 2 (0.45%) Oracle Application Server
14 1 (0.22%) Exchange Server 2007
14 1 (0.22%) Oracle Workflow
14 1 (0.22%) SAS
Applications
1 52 (11.58%) Microsoft Office
2 19 (4.23%) Microsoft Excel
3 6 (1.34%) Microsoft PowerPoint
4 2 (0.45%) MS Visio
5 1 (0.22%) Open Workbench
Business Applications
1 30 (6.68%) Remedy ITSM
2 19 (4.23%) SAP CO
2 19 (4.23%) SAP FI
2 19 (4.23%) SAP FI/CO
3 14 (3.12%) SAP MII
3 14 (3.12%) SAP MM
3 14 (3.12%) SAP PP
3 14 (3.12%) SAP PP-PI
4 4 (0.89%) Oracle EBS
5 3 (0.67%) Dynamics CRM
6 2 (0.45%) GoldMine
6 2 (0.45%) Oracle Applications
7 1 (0.22%) Dynamics AX
7 1 (0.22%) Workfront
Cloud Services
1 33 (7.35%) Microsoft Azure
2 20 (4.45%) Office 365
3 7 (1.56%) GitHub
4 6 (1.34%) Amazon AWS
4 6 (1.34%) G Suite
5 4 (0.89%) PaaS
5 4 (0.89%) SaaS
6 2 (0.45%) Cloud Computing
6 2 (0.45%) Google Cloud Platform
6 2 (0.45%) IaaS
7 1 (0.22%) Yammer
Communications & Networking
1 35 (7.80%) Firewall
2 33 (7.35%) LAN
2 33 (7.35%) WAN
3 22 (4.90%) TCP/IP
4 21 (4.68%) VPN
5 19 (4.23%) DHCP
6 18 (4.01%) DNS
6 18 (4.01%) Wireless
7 17 (3.79%) Internet
8 11 (2.45%) 802.11
9 10 (2.23%) VoIP
10 9 (2.00%) Cisco Nexus
11 8 (1.78%) MPLS
12 7 (1.56%) SAN
13 6 (1.34%) VLAN
13 6 (1.34%) Wi-Fi
14 5 (1.11%) Ethernet
14 5 (1.11%) ISDN
15 3 (0.67%) Broadband
15 3 (0.67%) PBX
Database & Business Intelligence
1 68 (15.14%) SQL Server
2 27 (6.01%) SQL Server 2014
3 14 (3.12%) BusinessObjects
4 10 (2.23%) SQL Server 2008
5 7 (1.56%) Oracle Reports
6 6 (1.34%) BusinessObjects Business Intelligence
6 6 (1.34%) SAP BW
6 6 (1.34%) SAP HANA
7 5 (1.11%) SQL Server Integration Services
7 5 (1.11%) SQL Server Reporting Services
8 4 (0.89%) SQL Server 2012
9 3 (0.67%) Data Warehouse
9 3 (0.67%) DB2
9 3 (0.67%) Oracle Database
9 3 (0.67%) Oracle Database 11g
10 2 (0.45%) Oracle Database 10g
10 2 (0.45%) Oracle8/8i Database
10 2 (0.45%) Oracle9i Database
10 2 (0.45%) PostgreSQL
10 2 (0.45%) SQL Server Analysis Services
Development Applications
1 31 (6.90%) Team Foundation Server
2 19 (4.23%) Jenkins
2 19 (4.23%) Selenium
3 12 (2.67%) Maven
4 10 (2.23%) Git (software)
5 5 (1.11%) SQL Server Management Studio (SSMS)
6 3 (0.67%) JIRA
7 1 (0.22%) Bitbucket
7 1 (0.22%) Subversion
7 1 (0.22%) Visual Studio Team System
General
1 83 (18.49%) Finance
2 25 (5.57%) Manufacturing
3 16 (3.56%) Telecoms
4 13 (2.90%) Retail
5 10 (2.23%) Marketing
6 5 (1.11%) Law
7 4 (0.89%) Advertising
7 4 (0.89%) Billing
7 4 (0.89%) Local Government
8 3 (0.67%) Automotive
8 3 (0.67%) Electronics
8 3 (0.67%) Military
9 2 (0.45%) Banking
10 1 (0.22%) Back Office
10 1 (0.22%) Multimedia
10 1 (0.22%) Publishing
Job Titles
1 107 (23.83%) Analyst
2 45 (10.02%) Applications Support
3 44 (9.80%) IT Support
4 43 (9.58%) Developer
4 43 (9.58%) Support Engineer
5 35 (7.80%) Service Analyst
5 35 (7.80%) Service Desk Analyst
6 34 (7.57%) Business Analyst
6 34 (7.57%) Service Manager
7 31 (6.90%) Support Analyst
8 27 (6.01%) IT Manager
9 26 (5.79%) Architect
10 21 (4.68%) IT Analyst
11 19 (4.23%) 2nd Line Support
11 19 (4.23%) SAP Analyst
11 19 (4.23%) SAP Business Analyst
11 19 (4.23%) SAP CO Business Analyst
11 19 (4.23%) SAP FI Analyst
11 19 (4.23%) SAP FI Business Analyst
11 19 (4.23%) SAP FI/CO Business Analyst
Libraries, Frameworks & Software Standards
1 47 (10.47%) Web Services
2 45 (10.02%) .NET
3 31 (6.90%) HTML
3 31 (6.90%) jQuery
4 28 (6.24%) ASP.NET Web API
4 28 (6.24%) CSS
5 27 (6.01%) Ajax
5 27 (6.01%) Entity Framework
5 27 (6.01%) SOAP
5 27 (6.01%) WCF
6 20 (4.45%) Middleware
6 20 (4.45%) REST
7 18 (4.01%) AngularJS
8 14 (3.12%) SAPUI5
9 11 (2.45%) 802.1X
10 7 (1.56%) Hibernate
10 7 (1.56%) J2EE
10 7 (1.56%) Java EE
10 7 (1.56%) RESTful
10 7 (1.56%) Spring MVC
Miscellaneous
1 39 (8.69%) Analytical Skills
2 25 (5.57%) Data Centre
3 17 (3.79%) Management Information System
4 10 (2.23%) Driving Licence
5 9 (2.00%) Enterprise Software
6 8 (1.78%) Clustering
6 8 (1.78%) Enterprise Storage
7 6 (1.34%) Computer Science
7 6 (1.34%) iPad
7 6 (1.34%) Virtual Team
8 5 (1.11%) Replication
9 3 (0.67%) Handset
9 3 (0.67%) Hybrid Cloud
10 2 (0.45%) Blackberry
10 2 (0.45%) CMDB
10 2 (0.45%) EPoS
10 2 (0.45%) Fintech
11 1 (0.22%) Derivative
11 1 (0.22%) PKI
11 1 (0.22%) Smartphone
Operating Systems
1 121 (26.95%) Windows
2 42 (9.35%) Windows Server
3 41 (9.13%) Linux
4 40 (8.91%) Windows 7
5 24 (5.35%) Windows 10
6 22 (4.90%) Unix
7 20 (4.45%) Windows 8
8 13 (2.90%) Windows Server 2012
9 12 (2.67%) Windows Vista
10 11 (2.45%) Red Hat Enterprise Linux
10 11 (2.45%) Windows Server 2008
10 11 (2.45%) Windows XP
11 10 (2.23%) AIX
12 9 (2.00%) Solaris
13 8 (1.78%) Windows Server 2003
14 5 (1.11%) Android
14 5 (1.11%) CentOS
15 3 (0.67%) HPUX
16 2 (0.45%) Mac OS X
17 1 (0.22%) MVS
Processes & Methodologies
1 180 (40.09%) ITIL
2 72 (16.04%) Agile Software Development
3 67 (14.92%) Problem Management
3 67 (14.92%) Service Delivery
4 63 (14.03%) Incident Management
5 56 (12.47%) SOA
6 46 (10.24%) ITIL V3
7 44 (9.80%) Root Cause Analysis
8 39 (8.69%) Service Management
9 38 (8.46%) ITSM
10 36 (8.02%) Document Management
11 34 (7.57%) Mentoring
11 34 (7.57%) MVC
12 33 (7.35%) IT Strategy
12 33 (7.35%) Process Improvement
12 33 (7.35%) Record to Report
13 32 (7.13%) Proactive Monitoring
13 32 (7.13%) Service Design
13 32 (7.13%) Stakeholder Management
14 27 (6.01%) Supplier Management
Programming Languages
1 57 (12.69%) SQL
2 48 (10.69%) C#
3 46 (10.24%) JavaScript
4 18 (4.01%) Java
5 17 (3.79%) VB
6 12 (2.67%) VBScript
7 10 (2.23%) PowerShell
8 6 (1.34%) ABAP
8 6 (1.34%) Shell Script
9 5 (1.11%) Bash Shell
10 4 (0.89%) C
10 4 (0.89%) PL/SQL
11 2 (0.45%) T-SQL
12 1 (0.22%) JCL
12 1 (0.22%) VB.NET
Qualifications
1 62 (13.81%) Security Cleared
2 48 (10.69%) Cisco Certification
3 41 (9.13%) Degree
4 39 (8.69%) CCNA
5 36 (8.02%) SC Cleared
6 26 (5.79%) ITIL Certification
7 25 (5.57%) Microsoft Certification
8 19 (4.23%) MCP
9 16 (3.56%) ITIL Foundation Certificate
10 15 (3.34%) MCSE
11 14 (3.12%) CCNP
12 11 (2.45%) Master's Degree
12 11 (2.45%) MCSA
13 5 (1.11%) MCITP
13 5 (1.11%) NVQ Level 3
13 5 (1.11%) VMware Certified Professional (VCP)
14 4 (0.89%) Computer Science Degree
15 3 (0.67%) CCDA
15 3 (0.67%) CCIE
15 3 (0.67%) DV Cleared
Quality Assurance & Compliance
1 19 (4.23%) Disclosure Scotland
2 6 (1.34%) PCI DSS
3 5 (1.11%) Data Quality
4 4 (0.89%) ISO/IEC 27001
5 3 (0.67%) QA
6 2 (0.45%) ISO/IEC 20000
7 1 (0.22%) ISO 9001
7 1 (0.22%) PMO
7 1 (0.22%) PSD2
System Software
1 66 (14.70%) Active Directory
2 39 (8.69%) VMware Infrastructure
3 13 (2.90%) Hyper-V
4 8 (1.78%) vSphere
5 7 (1.56%) XenApp
6 5 (1.11%) Terminal Services
7 4 (0.89%) VMware ESXi
8 2 (0.45%) Citrix Presentation Server
8 2 (0.45%) Docker
8 2 (0.45%) Firmware
8 2 (0.45%) Oracle RAC
8 2 (0.45%) VMware Workstation
9 1 (0.22%) Job Entry Subsystem
9 1 (0.22%) Time Sharing Option
9 1 (0.22%) Virtual Servers
9 1 (0.22%) XenDesktop
Systems Management
1 19 (4.23%) Puppet
2 10 (2.23%) BMC PATROL
3 9 (2.00%) SCCM
4 7 (1.56%) ZABBIX
5 5 (1.11%) AirWatch
6 4 (0.89%) Backup Exec
6 4 (0.89%) NetBackup
7 3 (0.67%) Microsoft Clustering
7 3 (0.67%) Oracle Enterprise Manager
7 3 (0.67%) vCenter Server
8 2 (0.45%) Data Guard
8 2 (0.45%) Failover Clustering
8 2 (0.45%) Jamf Pro
8 2 (0.45%) Kubernetes
8 2 (0.45%) Netcool
8 2 (0.45%) Oracle RMAN
8 2 (0.45%) Terraform
9 1 (0.22%) Control-M
9 1 (0.22%) Systems Management Server (SMS)
9 1 (0.22%) WSUS
Vendors
1 133 (29.62%) Microsoft
2 52 (11.58%) VMware
3 41 (9.13%) SAP
4 37 (8.24%) Cisco
4 37 (8.24%) Remedy
5 32 (7.13%) HP
6 30 (6.68%) Citrix
7 27 (6.01%) Dell
7 27 (6.01%) Sitecore
8 24 (5.35%) Oracle
9 20 (4.45%) EMC
10 19 (4.23%) Pega
11 18 (4.01%) Red Hat
12 16 (3.56%) ServiceNow
13 13 (2.90%) NetApp
14 12 (2.67%) Apple
14 12 (2.67%) BMC
14 12 (2.67%) Cadence
15 10 (2.23%) Nimsoft
16 9 (2.00%) Juniper