The median annual salary for a Support Technician was £23,000 in advertised job vacancies in the West Midlands during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
England / West Midlands
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 215 220 221
Rank change year-on-year +5 +1  
Permanent jobs requiring a Support Technician 17 19 7
As % of all permanent IT jobs advertised in the West Midlands 0.33% 0.31% 0.12%
As % of the Job Titles category 0.34% 0.32% 0.13%
Number of salaries quoted 17 12 6
Median salary £23,000 £20,035 £22,000
Median salary % change year-on-year +14.79% -8.93%  
90% offered a salary of more than £20,206 £17,500 £20,500
10% offered a salary of more than £27,150 £22,000 £24,750
UK excluding London median salary £22,500 £22,000 £21,500
% change year-on-year +2.27% +2.32%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4998 5922 5498
As % of all permanent IT job vacancies advertised in the West Midlands 96.90% 96.23% 96.85%
Number of salaries quoted 4230 4644 4558
Median salary £40,000 £39,000 £40,000
Median salary % change year-on-year +2.56% -2.50%  
90% offered a salary of more than £25,000 £24,500 £24,250
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Technician
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Support Technician in the job title.

Job vacancy trend for Support Technician in the West Midlands

Support Technician
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician in the West Midlands.

Salary trend for Support Technician in the West Midlands

Support Technician
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Support Technician in the West Midlands over the 3 months to 27 June 2017.

Salary histogram for Support Technician in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +21 7 £26,500 +20.45% 2
Warwickshire +5 3 £23,000 +31.42% 1
Worcestershire +2 3 £22,350 +14.61%
Coventry - 3 £22,893 - 1
Birmingham +5 1 £24,500 +22.28% 1
Herefordshire - 1 £20,500 -
Support Technician
England

Support Technician Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 27 June 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Support Technician in the job title.

1 24 (68.57%) Windows
2 21 (60.00%) Microsoft
3 17 (48.57%) Active Directory
4 12 (34.29%) Windows 7
5 11 (31.43%) Windows Server 2012
6 10 (28.57%) MS Exchange
6 10 (28.57%) Windows Server
7 9 (25.71%) Microsoft Office
7 9 (25.71%) Windows 10
8 8 (22.86%) LAN
8 8 (22.86%) SQL
8 8 (22.86%) VMware
9 7 (20.00%) ITIL
9 7 (20.00%) WAN
9 7 (20.00%) Windows 8
10 6 (17.14%) Office 365
10 6 (17.14%) Cisco
10 6 (17.14%) SQL Server
11 5 (14.29%) Exchange Server 2010
11 5 (14.29%) ITIL V3
11 5 (14.29%) Exchange Server 2013
11 5 (14.29%) Data Analysis
11 5 (14.29%) Data Protection
11 5 (14.29%) Windows Server 2008
12 4 (11.43%) Android
12 4 (11.43%) Citrix
12 4 (11.43%) Microsoft Certification
12 4 (11.43%) ERP
13 3 (8.57%) DNS
13 3 (8.57%) CRM

Support Technician Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (28.57%) MS Exchange
2 5 (14.29%) Exchange Server 2010
2 5 (14.29%) Exchange Server 2013
3 3 (8.57%) IIS
4 1 (2.86%) Apache
Applications
1 9 (25.71%) Microsoft Office
2 2 (5.71%) Microsoft Excel
Business Applications
1 1 (2.86%) Oracle Financials
Cloud Services
1 6 (17.14%) Office 365
2 1 (2.86%) Microsoft Azure
Communications & Networking
1 8 (22.86%) LAN
2 7 (20.00%) WAN
3 3 (8.57%) DNS
3 3 (8.57%) Firewall
3 3 (8.57%) Wireless
4 2 (5.71%) Cisco ASA
4 2 (5.71%) DHCP
4 2 (5.71%) MPLS
4 2 (5.71%) Network Security
4 2 (5.71%) SAN
4 2 (5.71%) TCP/IP
4 2 (5.71%) VPN
5 1 (2.86%) DDNS
5 1 (2.86%) Ethernet
5 1 (2.86%) iSCSI
5 1 (2.86%) NAS
5 1 (2.86%) Remote Desktop
5 1 (2.86%) VLAN
5 1 (2.86%) VoIP
Database & Business Intelligence
1 6 (17.14%) SQL Server
2 1 (2.86%) Crystal Reports
2 1 (2.86%) MySQL
2 1 (2.86%) Oracle Database
2 1 (2.86%) SQL Server Reporting Services
General
1 1 (2.86%) Finance
1 1 (2.86%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.86%) XML
Miscellaneous
1 3 (8.57%) Driving Licence
2 2 (5.71%) Data Centre
3 1 (2.86%) Clustering
3 1 (2.86%) Digital Signage
3 1 (2.86%) Management Information System
3 1 (2.86%) Smartphone
3 1 (2.86%) Video Conferencing
3 1 (2.86%) VLE
Operating Systems
1 24 (68.57%) Windows
2 12 (34.29%) Windows 7
3 11 (31.43%) Windows Server 2012
4 10 (28.57%) Windows Server
5 9 (25.71%) Windows 10
6 7 (20.00%) Windows 8
7 5 (14.29%) Windows Server 2008
8 4 (11.43%) Android
9 3 (8.57%) Linux
10 2 (5.71%) Apple iOS
11 1 (2.86%) Windows Server 2003
Processes & Methodologies
1 7 (20.00%) ITIL
2 5 (14.29%) Data Analysis
2 5 (14.29%) Data Protection
2 5 (14.29%) ITIL V3
3 4 (11.43%) ERP
4 3 (8.57%) CRM
5 2 (5.71%) Logistics
5 2 (5.71%) QMS
5 2 (5.71%) Quality Management
6 1 (2.86%) Data Management
6 1 (2.86%) DevOps
6 1 (2.86%) Kalman Filter
6 1 (2.86%) Migration
6 1 (2.86%) Network Management
6 1 (2.86%) PRINCE2
6 1 (2.86%) Process Management
6 1 (2.86%) Project Management
6 1 (2.86%) Service Delivery
6 1 (2.86%) Service Management
6 1 (2.86%) Web Development
Programming Languages
1 8 (22.86%) SQL
2 3 (8.57%) C
3 2 (5.71%) PowerShell
4 1 (2.86%) ANSI C
4 1 (2.86%) Embedded C
4 1 (2.86%) PL/SQL
4 1 (2.86%) Shell Script
4 1 (2.86%) VBScript
Qualifications
1 4 (11.43%) Microsoft Certification
2 3 (8.57%) Degree
2 3 (8.57%) MCSE
3 2 (5.71%) MCP
3 2 (5.71%) MCSA
4 1 (2.86%) A+ Certification
4 1 (2.86%) Citrix Certification
4 1 (2.86%) DBS Check
4 1 (2.86%) HND
4 1 (2.86%) ITIL Certification
4 1 (2.86%) MCITP
4 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 2 (5.71%) SLA
2 1 (2.86%) ISO/IEC 27001
System Software
1 17 (48.57%) Active Directory
2 3 (8.57%) Hyper-V
3 2 (5.71%) VMware Infrastructure
3 2 (5.71%) vSphere
4 1 (2.86%) Microsoft Virtual Server
4 1 (2.86%) Virtual Servers
4 1 (2.86%) VMware ESXi
Systems Management
1 2 (5.71%) WSUS
2 1 (2.86%) Norton AntiVirus
Vendors
1 21 (60.00%) Microsoft
2 8 (22.86%) VMware
3 6 (17.14%) Cisco
4 4 (11.43%) Citrix
5 3 (8.57%) Apple
5 3 (8.57%) Oracle
6 2 (5.71%) CheckPoint
6 2 (5.71%) HP
7 1 (2.86%) IFS
7 1 (2.86%) Juniper
7 1 (2.86%) SolarWinds
7 1 (2.86%) Sophos
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £25000 per annum + benfits & training
Posted: 6 days ago
Stoke-On-Trent, Staffordshire
Argo IT Solutions
Salary: From £20,000 to £28,000 per annum + Car, training + usual benefits
Posted: 5 days ago
Stoke-On-Trent, Staffordshire
bet365
Salary: Competitive base salary + bonus
Posted: 13 days ago
Birmingham
Recruitment Genius Ltd
Salary: £17000 - £22000 per annum
Posted: 26 days ago
Coventry
Hays Specialist Recruitment Ltd
Salary: £17772.00 - £21268.00 per annum
Posted: 22 days ago