Support Technician Job Trends in the West Midlands

Support Technician
England > West Midlands

The median Support Technician salary in the West Midlands is £24,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 152 187 147
Rank change year-on-year +35 -40 +124
Permanent jobs requiring a Support Technician 26 12 32
As % of all permanent jobs in the West Midlands 0.49% 0.29% 0.85%
As % of the Job Titles category 0.55% 0.31% 0.90%
Number of salaries quoted 15 7 24
10th Percentile - £25,800 £22,750
25th Percentile £23,000 £26,125 £23,875
Median annual salary (50th Percentile) £24,000 £28,500 £27,500
Median % change year-on-year -15.79% +3.64% -5.17%
75th Percentile £25,750 £29,250 £36,500
90th Percentile £27,550 £29,550 -
England median annual salary £30,000 £31,000 £27,925
% change year-on-year -3.23% +11.01% +1.55%

All Permanent IT Job Roles
West Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 4,749 3,866 3,538
% of permanent jobs with a recognized job title 89.84% 93.34% 93.80%
Number of salaries quoted 2,747 1,842 2,953
10th Percentile £28,750 £31,500 £26,500
25th Percentile £36,250 £40,000 £35,000
Median annual salary (50th Percentile) £50,000 £52,500 £49,500
Median % change year-on-year -4.76% +6.06% -5.71%
75th Percentile £67,500 £67,500 £62,500
90th Percentile £83,750 £80,000 £75,000
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -6.50%

Support Technician
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings featuring 'Support Technician' in the job title relative to all permanent IT jobs advertised in the West Midlands.

Support Technician job vacancy trend in the West Midlands

Support Technician
Salary Trend in the West Midlands

Salary distribution trend for Support Technician job vacancies in the West Midlands.

Salary distribution trend for Support Technician job vacancies in the West Midlands

Support Technician
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the West Midlands region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham +31 11 £27,500 - 4
Staffordshire -8 6 £24,000 -15.79%
Shropshire - 4 £25,500 -
Herefordshire - 3 £24,000 - 1
Solihull - 1 £27,500 - 1
Worcestershire - 1 - - 1
Support Technician
England

Support Technician Skill Set
Top 27 Co-Occurring Skills & Capabilities in the West Midlands

For the 6 months to 14 January 2026, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Support Technician in the job title.

1 12 (46.15%) Windows
2 10 (38.46%) Customer Service
3 8 (30.77%) Problem-Solving
4 5 (19.23%) Degree
4 5 (19.23%) Firmware
4 5 (19.23%) Linux
4 5 (19.23%) Microsoft
4 5 (19.23%) Microsoft 365
4 5 (19.23%) SaaS
4 5 (19.23%) Time Management
5 4 (15.38%) Mathematics
5 4 (15.38%) Microsoft Excel
5 4 (15.38%) Microsoft Office
5 4 (15.38%) Wi-Fi
6 1 (3.85%) A+ Certification
6 1 (3.85%) Asset Management
6 1 (3.85%) Business Intelligence
6 1 (3.85%) Decision-Making
6 1 (3.85%) Digital Marketing
6 1 (3.85%) IT Asset Management
6 1 (3.85%) Network+ Certification
6 1 (3.85%) Programme Management
6 1 (3.85%) SAP
6 1 (3.85%) Security Cleared
6 1 (3.85%) Service Delivery
6 1 (3.85%) SharePoint
6 1 (3.85%) Windows 10

Support Technician Skill Set
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (3.85%) SharePoint
Applications
1 4 (15.38%) Microsoft Excel
1 4 (15.38%) Microsoft Office
Cloud Services
1 5 (19.23%) Microsoft 365
1 5 (19.23%) SaaS
Communications & Networking
1 4 (15.38%) Wi-Fi
General
1 17 (65.38%) Social Skills
2 6 (23.08%) Analytical Skills
3 2 (7.69%) Finance
4 1 (3.85%) Electronics
4 1 (3.85%) Manufacturing
4 1 (3.85%) Marketing
4 1 (3.85%) Public Sector
4 1 (3.85%) Telecoms
Miscellaneous
1 6 (23.08%) Self-Motivation
2 5 (19.23%) Driving Licence
3 1 (3.85%) PDA
Operating Systems
1 12 (46.15%) Windows
2 5 (19.23%) Linux
3 1 (3.85%) Windows 10
Processes & Methodologies
1 10 (38.46%) Customer Service
2 8 (30.77%) Problem-Solving
3 5 (19.23%) Time Management
4 4 (15.38%) Mathematics
5 1 (3.85%) Asset Management
5 1 (3.85%) Business Intelligence
5 1 (3.85%) Decision-Making
5 1 (3.85%) Digital Marketing
5 1 (3.85%) IT Asset Management
5 1 (3.85%) Programme Management
5 1 (3.85%) Service Delivery
Qualifications
1 5 (19.23%) Degree
2 1 (3.85%) A+ Certification
2 1 (3.85%) Network+ Certification
2 1 (3.85%) Security Cleared
System Software
1 5 (19.23%) Firmware
Vendors
1 5 (19.23%) Microsoft
2 1 (3.85%) SAP