ITIL Jobs in Norfolk

ITIL (Information Technology Infrastructure Library)
East of England > Norfolk

The table below provides summary statistics for permanent job vacancies advertised in Norfolk requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 47 22 33
Rank change year-on-year -25 +11 -10
Permanent jobs citing ITIL 8 59 10
As % of all permanent jobs advertised in Norfolk 1.92% 7.75% 3.92%
As % of the Processes & Methodologies category 2.09% 9.25% 4.12%
Number of salaries quoted 6 53 5
10th Percentile £29,000 £26,500 -
25th Percentile £29,883 £32,500 -
Median annual salary (50th Percentile) £32,533 £45,000 £40,000
Median % change year-on-year -27.70% +12.50% +6.67%
75th Percentile - £52,500 -
90th Percentile - £57,500 -
East of England median annual salary £37,000 £37,500 £50,000
% change year-on-year -1.33% -25.00% -

All Process and Methodology Skills
Norfolk

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Norfolk.

Permanent vacancies with a requirement for process or methodology skills 382 638 243
As % of all permanent jobs advertised in Norfolk 91.83% 83.84% 95.29%
Number of salaries quoted 155 436 94
10th Percentile £27,000 £25,000 £26,400
25th Percentile £31,125 £29,000 £33,813
Median annual salary (50th Percentile) £47,683 £40,000 £40,000
Median % change year-on-year +19.21% - -13.53%
75th Percentile £53,125 £52,500 £56,875
90th Percentile £60,000 £58,125 £66,375
East of England median annual salary £52,000 £50,000 £55,000
% change year-on-year +4.00% -9.09% +10.00%

ITIL
Job Vacancy Trend in Norfolk

Job postings citing ITIL as a proportion of all IT jobs advertised in Norfolk.

Job vacancy trend for ITIL in Norfolk

ITIL
Salary Trend in Norfolk

3-month moving average salary quoted in jobs citing ITIL in Norfolk.

Salary trend for ITIL in Norfolk

ITIL
Job Locations in Norfolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Norfolk region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Norwich +19 4 £30,000 +3.45% 4
ITIL
East of England

ITIL
Co-occurring Skills and Capabilities in Norfolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (62.50%) SharePoint
Business Applications
1 1 (12.50%) Oracle ERP
Cloud Services
1 7 (87.50%) Azure
1 7 (87.50%) Microsoft 365
2 5 (62.50%) Entra ID
3 2 (25.00%) Cloud Computing
Communications & Networking
1 5 (62.50%) LAN
1 5 (62.50%) VoIP
1 5 (62.50%) WAN
2 2 (25.00%) Firewall
General
1 7 (87.50%) Social Skills
2 5 (62.50%) Organisational Skills
3 1 (12.50%) Finance
Job Titles
1 7 (87.50%) IT Engineer
1 7 (87.50%) IT Support
1 7 (87.50%) IT Support Engineer
1 7 (87.50%) Support Engineer
2 1 (12.50%) Head of IT
Miscellaneous
1 5 (62.50%) Social Media
2 2 (25.00%) Driving Licence
Operating Systems
1 7 (87.50%) Windows
Processes & Methodologies
1 7 (87.50%) Customer Service
2 5 (62.50%) Kalman Filter
2 5 (62.50%) Network Management
2 5 (62.50%) Root Cause Analysis
2 5 (62.50%) Web Filtering
3 2 (25.00%) Cybersecurity
3 2 (25.00%) Remote Monitoring and Management
4 1 (12.50%) Business Strategy
4 1 (12.50%) Cost Control
4 1 (12.50%) Decision-Making
4 1 (12.50%) ERP
4 1 (12.50%) Information Management
4 1 (12.50%) ITSM
4 1 (12.50%) Performance Metrics
4 1 (12.50%) Resource Allocation
4 1 (12.50%) Service Delivery
4 1 (12.50%) Service Management
4 1 (12.50%) Strategic Planning
Qualifications
1 5 (62.50%) DBS Check
1 5 (62.50%) Degree
2 2 (25.00%) A+ Certification
2 2 (25.00%) Microsoft Certification
System Software
1 5 (62.50%) Active Directory
Systems Management
1 5 (62.50%) Jamf Pro
1 5 (62.50%) Microsoft Intune
1 5 (62.50%) SmoothWall
Vendors
1 7 (87.50%) Microsoft
2 5 (62.50%) Cisco
2 5 (62.50%) Meraki
3 1 (12.50%) Oracle