ITSM Analyst Job Trends in the North of England

IT Service Management Analyst
England > North of England

The median IT Service Management Analyst salary in the North of England is £45,000 per year, according to job vacancies posted during the 6 months leading to 24 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
24 Jul 2026
Same period 2025 Same period 2024
Rank 344 314 -
Rank change year-on-year -30 - -
Permanent jobs requiring an ITSM Analyst 9 1 0
As % of all permanent jobs in the North of England 0.043% 0.011% -
As % of the Job Titles category 0.045% 0.012% -
Number of salaries quoted 7 1 0
10th Percentile £41,250 - -
25th Percentile £41,875 - -
Median annual salary (50th Percentile) £45,000 £45,000 -
75th Percentile £48,750 - -
90th Percentile £50,000 - -
England median annual salary £42,500 £57,500 £30,000
% change year-on-year -26.09% +91.67% -36.17%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 19,990 8,359 15,562
% of permanent jobs with a recognized job title 94.82% 88.44% 95.15%
Number of salaries quoted 14,545 4,506 11,426
10th Percentile £30,000 £26,000 £27,500
25th Percentile £40,000 £32,500 £36,625
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -7.83%
75th Percentile £70,000 £66,250 £65,000
90th Percentile £90,000 £80,000 £78,750
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

ITSM Analyst
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'ITSM Analyst' in the job title relative to all permanent IT jobs advertised in the North of England.

ITSM Analyst job vacancy trend in the North of England

ITSM Analyst
Salary Trend in the North of England

Salary distribution trend for ITSM Analyst job vacancies in the North of England.

Salary distribution trend for ITSM Analyst job vacancies in the North of England

ITSM Analyst
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM Analyst within the North of England region over the 6 months to 24 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire - 5 £42,500 - 2
North West -3 4 £47,500 +5.56% 1
ITSM Analyst
England

ITSM Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 24 July 2026, ITSM Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring ITSM Analyst in the job title.

1 9 (100.00%) ITSM
1 9 (100.00%) Service Management
2 7 (77.78%) Incident Management
2 7 (77.78%) Problem Management
3 5 (55.56%) ITIL
3 5 (55.56%) Root Cause Analysis
4 3 (33.33%) Change Management
4 3 (33.33%) ISO/IEC 20000
4 3 (33.33%) ISO/IEC 27001
4 3 (33.33%) JIRA
4 3 (33.33%) Major Incident Management
4 3 (33.33%) Service Delivery
5 2 (22.22%) Change Advisory Board
5 2 (22.22%) Data-Driven Decision Making
5 2 (22.22%) Decision-Making
5 2 (22.22%) ITIL Certification
5 2 (22.22%) SC Cleared
5 2 (22.22%) Security Cleared
5 2 (22.22%) Stakeholder Management
5 2 (22.22%) Workflow
6 1 (11.11%) BCP
6 1 (11.11%) Business Continuity
6 1 (11.11%) Business Intelligence
6 1 (11.11%) Continuous Improvement
6 1 (11.11%) Disaster Recovery
6 1 (11.11%) ITIL Foundation Certificate
6 1 (11.11%) Microsoft Excel
6 1 (11.11%) Power BI
6 1 (11.11%) Power Platform
6 1 (11.11%) Problem-Solving

ITSM Analyst Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (11.11%) Microsoft Excel
Cloud Services
1 1 (11.11%) Power Platform
Database & Business Intelligence
1 1 (11.11%) Power BI
Development Applications
1 3 (33.33%) JIRA
General
1 1 (11.11%) Analytical Skills
Processes & Methodologies
1 9 (100.00%) ITSM
1 9 (100.00%) Service Management
2 7 (77.78%) Incident Management
2 7 (77.78%) Problem Management
3 5 (55.56%) ITIL
3 5 (55.56%) Root Cause Analysis
4 3 (33.33%) Change Management
4 3 (33.33%) Major Incident Management
4 3 (33.33%) Service Delivery
5 2 (22.22%) Change Advisory Board
5 2 (22.22%) Data-Driven Decision Making
5 2 (22.22%) Decision-Making
5 2 (22.22%) Stakeholder Management
5 2 (22.22%) Workflow
6 1 (11.11%) BCP
6 1 (11.11%) Business Continuity
6 1 (11.11%) Business Intelligence
6 1 (11.11%) Continuous Improvement
6 1 (11.11%) Disaster Recovery
6 1 (11.11%) Problem-Solving
Qualifications
1 2 (22.22%) ITIL Certification
1 2 (22.22%) SC Cleared
1 2 (22.22%) Security Cleared
2 1 (11.11%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (33.33%) ISO/IEC 20000
1 3 (33.33%) ISO/IEC 27001