Support Specialist Jobs in the North West

Support Specialist
England > North West

The median Support Specialist salary in the North West is £36,500 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 258 245 286
Rank change year-on-year -13 +41 +15
Permanent jobs requiring a Support Specialist 29 44 7
As % of all permanent jobs advertised in the North West 0.36% 0.45% 0.089%
As % of the Job Titles category 0.40% 0.47% 0.10%
Number of salaries quoted 20 36 6
10th Percentile £31,875 £28,000 £47,950
25th Percentile £33,438 £29,750 £52,500
Median annual salary (50th Percentile) £36,500 £32,000 £55,000
Median % change year-on-year +14.06% -41.82% +100.00%
75th Percentile £38,750 £38,750 £57,500
90th Percentile - £44,000 -
England median annual salary £40,500 £38,000 £46,000
% change year-on-year +6.58% -17.39% +15.00%

All Permanent IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 7,315 9,322 6,975
% of permanent jobs with a recognized job title 91.44% 94.61% 89.14%
Number of salaries quoted 4,120 7,164 4,070
10th Percentile £27,500 £27,250 £30,000
25th Percentile £40,619 £36,250 £40,000
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +4.76%
75th Percentile £61,250 £65,000 £70,000
90th Percentile £77,500 £78,750 £81,250
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Support Specialist
Job Vacancy Trend in the North West

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Support Specialist in the North West

Support Specialist
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Support Specialist in the North West.

Salary trend for Support Specialist in the North West

Support Specialist
Salary Histogram in the North West

Salary distribution for jobs citing Support Specialist in the North West over the 6 months to 11 May 2025.

Salary histogram for Support Specialist in the North West

Support Specialist
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the North West region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheshire +27 23 £36,500 +18.70% 7
Merseyside - 5 £27,500 -
Manchester +36 1 £37,500 +15.38% 9
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 11 May 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Support Specialist in the job title.

1 25 (86.21%) Social Skills
2 22 (75.86%) Problem-Solving
3 13 (44.83%) Firewall
4 9 (31.03%) Cisco
4 9 (31.03%) Active Directory
4 9 (31.03%) Microsoft 365
4 9 (31.03%) Infrastructure Management
4 9 (31.03%) Cybersecurity
4 9 (31.03%) Meraki
4 9 (31.03%) Fortinet
4 9 (31.03%) WatchGuard
4 9 (31.03%) SonicWALL
4 9 (31.03%) Hyper-V
4 9 (31.03%) Azure
5 8 (27.59%) SQL
6 7 (24.14%) Windows
6 7 (24.14%) ERP
6 7 (24.14%) Microsoft
6 7 (24.14%) Unit4 Business World
6 7 (24.14%) Time Management
7 6 (20.69%) Organisational Skills
8 5 (17.24%) Preventative Maintenance
8 5 (17.24%) VoIP
9 4 (13.79%) Microsoft Excel
9 4 (13.79%) Manufacturing
9 4 (13.79%) Windows 10
9 4 (13.79%) Spreadsheet
9 4 (13.79%) Android
10 3 (10.34%) PowerShell
10 3 (10.34%) Degree

Support Specialist Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.34%) Microsoft Exchange
1 3 (10.34%) SharePoint
Applications
1 4 (13.79%) Microsoft Excel
1 4 (13.79%) Spreadsheet
Business Applications
1 7 (24.14%) Unit4 Business World
2 3 (10.34%) Sage 50
Cloud Services
1 9 (31.03%) Azure
1 9 (31.03%) Microsoft 365
2 3 (10.34%) Entra ID
Communications & Networking
1 13 (44.83%) Firewall
2 5 (17.24%) VoIP
3 3 (10.34%) DHCP
3 3 (10.34%) DNS
4 1 (3.45%) Broadband
4 1 (3.45%) LAN
4 1 (3.45%) WAN
Database & Business Intelligence
1 3 (10.34%) Electronic Patient Records
General
1 25 (86.21%) Social Skills
2 6 (20.69%) Organisational Skills
3 4 (13.79%) Manufacturing
4 3 (10.34%) Automotive
5 2 (6.90%) Telecoms
Miscellaneous
1 3 (10.34%) e-Learning
Operating Systems
1 7 (24.14%) Windows
2 4 (13.79%) Android
2 4 (13.79%) Windows 10
3 3 (10.34%) Linux
3 3 (10.34%) Windows Server
Processes & Methodologies
1 22 (75.86%) Problem-Solving
2 9 (31.03%) Cybersecurity
2 9 (31.03%) Infrastructure Management
3 7 (24.14%) ERP
3 7 (24.14%) Time Management
4 5 (17.24%) Preventative Maintenance
5 3 (10.34%) Coaching
5 3 (10.34%) Collaborative Culture
5 3 (10.34%) Proactive Monitoring
5 3 (10.34%) Server Management
6 1 (3.45%) CRM
6 1 (3.45%) Customer Engagement
6 1 (3.45%) Customer Experience
6 1 (3.45%) Customer Service
6 1 (3.45%) Fault Management
6 1 (3.45%) Logistics
Programming Languages
1 8 (27.59%) SQL
2 3 (10.34%) PowerShell
3 1 (3.45%) PHP
Qualifications
1 3 (10.34%) CCNA
1 3 (10.34%) Cisco Certification
1 3 (10.34%) Degree
1 3 (10.34%) MCSE
1 3 (10.34%) Microsoft Certification
1 3 (10.34%) Network+ Certification
System Software
1 9 (31.03%) Active Directory
1 9 (31.03%) Hyper-V
Vendors
1 9 (31.03%) Cisco
1 9 (31.03%) Fortinet
1 9 (31.03%) Meraki
1 9 (31.03%) SonicWALL
1 9 (31.03%) WatchGuard
2 7 (24.14%) Microsoft
3 3 (10.34%) Acronis
3 3 (10.34%) Kaseya
3 3 (10.34%) Sage