The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 25 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
25 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
England / North West
Rank 226 217 200
Rank change year-on-year -9 -17  
Permanent jobs citing Customer Engagement 23 21 61
As % of all permanent IT jobs advertised in the North West 0.37% 0.37% 0.92%
As % of the Processes & Methodologies category 0.41% 0.42% 1.04%
Number of salaries quoted 11 14 14
Median salary £55,000 £49,500 £40,000
Median salary % change year-on-year +11.11% +23.75%  
90% offered a salary of more than £37,500 £31,800 £36,500
10% offered a salary of more than £60,000 £54,000 £56,400
UK excluding London median salary £51,000 £50,000 £55,000
% change year-on-year +2.00% -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process and methodology skills.

Process & Methodology Skills
North West
Permanent job vacancies with a requirement for process and methodology skills 5552 4995 5843
As % of all permanent IT job vacancies advertised in the North West 90.38% 87.86% 88.52%
Number of salaries quoted 4608 4156 4703
Median salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25%  
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in the North West

Customer Engagement
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the North West.

Salary trend for Customer Engagement in the North West

Customer Engagement
Salary Histogram in the North West

The salary distribution of IT jobs citing Customer Engagement in the North West over the 3 months to 25 March 2017.

Salary histogram for Customer Engagement in the North West

Customer Engagement
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the North West region over the 3 months to 25 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -16 16 £57,500 +16.16% 1
Merseyside - 4 £37,500 -
Cheshire +6 3 - -
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the North West

For the 6 months to 25 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Customer Engagement.

1 18 (45.00%) DevOps
2 14 (35.00%) Amazon EC2
2 14 (35.00%) Amazon AWS
2 14 (35.00%) Linux
3 12 (30.00%) iPad
4 11 (27.50%) SAN
4 11 (27.50%) VMware
5 10 (25.00%) Agile Software Development
5 10 (25.00%) Python
5 10 (25.00%) Microsoft Azure
6 9 (22.50%) SQL
6 9 (22.50%) Software Engineering
7 8 (20.00%) Ruby
7 8 (20.00%) Google
7 8 (20.00%) Java
7 8 (20.00%) Amazon S3
7 8 (20.00%) PowerShell
7 8 (20.00%) Amazon SQS
7 8 (20.00%) Amazon Kinesis
8 7 (17.50%) NAS
8 7 (17.50%) ISO/IEC 27001
8 7 (17.50%) SCOM
8 7 (17.50%) Perl
9 6 (15.00%) Scrum
9 6 (15.00%) VMware ESX
9 6 (15.00%) Firewall
9 6 (15.00%) SQL Server
9 6 (15.00%) Data Warehouse
9 6 (15.00%) DNS
9 6 (15.00%) Business Intelligence

Customer Engagement
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.00%) Elasticsearch
2 4 (10.00%) Apache
3 1 (2.50%) Marvel
Applications
1 1 (2.50%) Adobe Illustrator
1 1 (2.50%) MS Excel
1 1 (2.50%) MS Office
1 1 (2.50%) MS PowerPoint
1 1 (2.50%) MS Visio
1 1 (2.50%) Photoshop
Cloud Services
1 14 (35.00%) Amazon AWS
1 14 (35.00%) Amazon EC2
2 10 (25.00%) Microsoft Azure
3 8 (20.00%) Amazon Kinesis
3 8 (20.00%) Amazon S3
3 8 (20.00%) Amazon SQS
4 6 (15.00%) AWS CloudFormation
5 2 (5.00%) Amazon EMR
5 2 (5.00%) AWS Lambda
5 2 (5.00%) GitHub
5 2 (5.00%) Office 365
6 1 (2.50%) IaaS
Communications & Networking
1 11 (27.50%) SAN
2 7 (17.50%) NAS
3 6 (15.00%) DNS
3 6 (15.00%) Firewall
3 6 (15.00%) Internet
4 2 (5.00%) Unified Communications
5 1 (2.50%) LDAP
5 1 (2.50%) OpenVPN
5 1 (2.50%) VPN
Database & Business Intelligence
1 6 (15.00%) Amazon Redshift
1 6 (15.00%) Big Data
1 6 (15.00%) Data Warehouse
1 6 (15.00%) NoSQL
1 6 (15.00%) SQL Server
1 6 (15.00%) SQL Server 2008
2 4 (10.00%) MySQL
3 2 (5.00%) Amazon DynamoDB
4 1 (2.50%) DB2
Development Applications
1 6 (15.00%) GoCD
1 6 (15.00%) Team Foundation Server
2 3 (7.50%) Git (software)
3 2 (5.00%) Subversion
General
1 4 (10.00%) Finance
2 3 (7.50%) Retail
2 3 (7.50%) Telecoms
3 2 (5.00%) Banking
3 2 (5.00%) Corporate Banking
3 2 (5.00%) Marketing
4 1 (2.50%) Financial Institution
4 1 (2.50%) Games
4 1 (2.50%) Italian Language
4 1 (2.50%) Legal
4 1 (2.50%) Manufacturing
4 1 (2.50%) Publishing
4 1 (2.50%) Spanish Language
Job Titles
1 8 (20.00%) Developer
2 7 (17.50%) Administrator
2 7 (17.50%) AWS Developer
2 7 (17.50%) Java Developer
3 6 (15.00%) DBA
3 6 (15.00%) Senior DBA
3 6 (15.00%) Senior SQL DBA
3 6 (15.00%) SQL DBA
4 5 (12.50%) Cloud Developer
5 4 (10.00%) Analyst
6 3 (7.50%) Consultant
6 3 (7.50%) Infrastructure Manager
6 3 (7.50%) Project Manager
7 2 (5.00%) Business Data Analyst
7 2 (5.00%) Data Analyst
7 2 (5.00%) Java Software Developer
7 2 (5.00%) Products Support Engineer
7 2 (5.00%) SCCM Consultant
7 2 (5.00%) Senior Java Developer
7 2 (5.00%) Senior Support Engineer
Libraries, Frameworks & Software Standards
1 6 (15.00%) RabbitMQ
2 4 (10.00%) LAMP
3 2 (5.00%) CSS
3 2 (5.00%) HTML
3 2 (5.00%) HTML5
4 1 (2.50%) CSS3
4 1 (2.50%) jQuery
4 1 (2.50%) LESS
4 1 (2.50%) Node.js
4 1 (2.50%) SAP Fiori
4 1 (2.50%) SAPUI5
4 1 (2.50%) Sass
4 1 (2.50%) XML
Miscellaneous
1 12 (30.00%) iPad
2 5 (12.50%) Analytical Skills
3 4 (10.00%) Data Centre
4 3 (7.50%) User Experience
5 2 (5.00%) Computer Science
6 1 (2.50%) Management Information System
6 1 (2.50%) Motion Graphics
6 1 (2.50%) PlayStation
6 1 (2.50%) Virtual Team
Operating Systems
1 14 (35.00%) Linux
2 5 (12.50%) CentOS
3 4 (10.00%) Red Hat Enterprise Linux
4 3 (7.50%) Unix
4 3 (7.50%) Windows
5 2 (5.00%) Windows 10
5 2 (5.00%) Windows 7
5 2 (5.00%) Windows 8
6 1 (2.50%) Debian
Processes & Methodologies
1 18 (45.00%) DevOps
2 10 (25.00%) Agile Software Development
3 9 (22.50%) Software Engineering
4 6 (15.00%) Business Intelligence
4 6 (15.00%) Data Architecture
4 6 (15.00%) Data Modelling
4 6 (15.00%) High Availability
4 6 (15.00%) Microservices
4 6 (15.00%) Scrum
4 6 (15.00%) SOA
5 5 (12.50%) Process Improvement
5 5 (12.50%) Product Management
6 4 (10.00%) Analytics
6 4 (10.00%) ITIL
6 4 (10.00%) Load Balancing
7 3 (7.50%) Business Development
7 3 (7.50%) PRINCE2
8 2 (5.00%) CRM
8 2 (5.00%) Data Analysis
8 2 (5.00%) Open Source
Programming Languages
1 10 (25.00%) Python
2 9 (22.50%) SQL
3 8 (20.00%) Java
3 8 (20.00%) PowerShell
3 8 (20.00%) Ruby
4 7 (17.50%) Perl
5 4 (10.00%) Bash Shell
6 2 (5.00%) JavaScript
6 2 (5.00%) PHP
6 2 (5.00%) Shell Script
Qualifications
1 6 (15.00%) AWS Certification
2 4 (10.00%) Degree
3 2 (5.00%) CCNA
3 2 (5.00%) Cisco Certification
3 2 (5.00%) MCP
4 1 (2.50%) CISA
4 1 (2.50%) CISSP
4 1 (2.50%) CNA
4 1 (2.50%) CNE
4 1 (2.50%) CompTIA Security+
4 1 (2.50%) ISEB
4 1 (2.50%) ISTQB Foundation Certification
4 1 (2.50%) MCSE
4 1 (2.50%) Microsoft Certification
4 1 (2.50%) Novell Certification
4 1 (2.50%) Security+ Certification
Quality Assurance & Compliance
1 7 (17.50%) ISO/IEC 27001
2 6 (15.00%) PCI DSS
3 2 (5.00%) Data Quality
3 2 (5.00%) SLA
4 1 (2.50%) QA
System Software
1 6 (15.00%) Docker
1 6 (15.00%) VMware ESX
1 6 (15.00%) VMware ESXi
2 2 (5.00%) Microsoft App-V
Systems Management
1 7 (17.50%) SCOM
2 6 (15.00%) Packer
2 6 (15.00%) Terraform
3 2 (5.00%) Microsoft Intune
3 2 (5.00%) SCCM
4 1 (2.50%) Ansible
4 1 (2.50%) Ganglia
4 1 (2.50%) HP Quality Center
4 1 (2.50%) Nagios
4 1 (2.50%) Netcool
4 1 (2.50%) Opscode Chef
4 1 (2.50%) Puppet
4 1 (2.50%) Salt
Vendors
1 11 (27.50%) VMware
2 8 (20.00%) Google
3 5 (12.50%) Red Hat
4 3 (7.50%) Microsoft
5 2 (5.00%) Alteryx
5 2 (5.00%) Avaya
5 2 (5.00%) Mitel
5 2 (5.00%) Salesforce.com
5 2 (5.00%) Tableau
6 1 (2.50%) Cisco
6 1 (2.50%) HP
6 1 (2.50%) NetApp
6 1 (2.50%) SaltStack
6 1 (2.50%) SAP
6 1 (2.50%) Splunk
Bury, Lancashire
Searchability
Salary: £35000 - £50000 per annum
Posted: 18 hours ago