Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
Berkshire > Reading
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 140 149 204
Rank change year-on-year +9 +55 -30
Permanent jobs citing Customer Engagement 17 43 14
As % of all permanent IT jobs advertised in Reading 0.73% 1.24% 0.30%
As % of the Processes & Methodologies category 0.86% 1.41% 0.35%
Number of salaries quoted 20 20 6
Reading median annual salary £60,000 £57,500 £46,250
Median salary % change year-on-year +4.35% +24.32% -28.85%
10th Percentile £45,325 £46,250 £36,250
90th Percentile £92,500 £115,000 £58,750
Berkshire median annual salary £65,000 £90,000 £47,500
% change year-on-year -27.78% +89.47% -26.92%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

All Process and Methodology Skills
Reading
Permanent vacancies with a requirement for process or methodology skills 1974 3051 3974
As % of all permanent IT jobs advertised in Reading 85.01% 88.05% 86.05%
Number of salaries quoted 1584 2234 3100
Reading median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -3.06%
10th Percentile £28,575 £29,000 £30,000
90th Percentile £75,000 £72,500 £70,000
Berkshire median annual salary £50,000 £50,000 £50,000

Customer Engagement
Job Vacancy Trend in Reading

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Reading.

Job vacancy trend for Customer Engagement in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Reading.

Salary trend for Customer Engagement in Reading

Customer Engagement
Salary Histogram in Reading

The salary distribution of IT jobs citing Customer Engagement in Reading over the 6 months to 19 November 2017.

Salary histogram for Customer Engagement in Reading

For the 6 months to 19 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Customer Engagement.

1 7 (41.18%) Degree
2 5 (29.41%) Oracle SOA Suite
2 5 (29.41%) Presales
2 5 (29.41%) Oracle
2 5 (29.41%) Web Services
2 5 (29.41%) SOA
2 5 (29.41%) HTTP
2 5 (29.41%) Internet
3 4 (23.53%) TIBCO
3 4 (23.53%) BEA
3 4 (23.53%) IBM
3 4 (23.53%) Manufacturing
3 4 (23.53%) NetBeans
3 4 (23.53%) JMS
3 4 (23.53%) SOAP
3 4 (23.53%) FTP
3 4 (23.53%) Eclipse
3 4 (23.53%) IntelliJ
3 4 (23.53%) JBoss
3 4 (23.53%) Tomcat
3 4 (23.53%) XML
3 4 (23.53%) Java
3 4 (23.53%) Enterprise Software
3 4 (23.53%) REST
3 4 (23.53%) Security Cleared
3 4 (23.53%) Open Source
3 4 (23.53%) Java SE
3 4 (23.53%) Java EE
3 4 (23.53%) Spring
3 4 (23.53%) Maven

Customer Engagement
Co-occurring IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (29.41%) Oracle SOA Suite
2 4 (23.53%) JBoss
2 4 (23.53%) Tomcat
2 4 (23.53%) WebSphere
Applications
1 1 (5.88%) Microsoft Excel
Business Applications
1 3 (17.65%) SAP GTS
2 1 (5.88%) Dynamics AX
2 1 (5.88%) Dynamics CRM
Cloud Services
1 1 (5.88%) SaaS
Communications & Networking
1 5 (29.41%) HTTP
1 5 (29.41%) Internet
2 4 (23.53%) FTP
3 2 (11.76%) Firewall
4 1 (5.88%) DNS
4 1 (5.88%) NAS
4 1 (5.88%) SAN
4 1 (5.88%) TCP/IP
Database & Business Intelligence
1 1 (5.88%) Data Warehouse
1 1 (5.88%) SQL Server
Development Applications
1 4 (23.53%) Eclipse
1 4 (23.53%) IntelliJ
1 4 (23.53%) Maven
1 4 (23.53%) NetBeans
General
1 4 (23.53%) Manufacturing
2 3 (17.65%) Billing
2 3 (17.65%) Legal
3 1 (5.88%) Finance
3 1 (5.88%) Retail
Job Titles
1 5 (29.41%) Architect
2 4 (23.53%) Analyst
2 4 (23.53%) Integration Engineer
2 4 (23.53%) Senior Integration Engineer
2 4 (23.53%) Senior Support Engineer
2 4 (23.53%) Senior Technical Engineer
2 4 (23.53%) Senior Technical Support
2 4 (23.53%) Senior Technical Support Engineer
2 4 (23.53%) Support Engineer
2 4 (23.53%) Technical Engineer
2 4 (23.53%) Technical Support
2 4 (23.53%) Technical Support Engineer
3 3 (17.65%) Agile Business Analyst
3 3 (17.65%) Business Analyst
3 3 (17.65%) SAP Architect
4 2 (11.76%) Senior Analyst
4 2 (11.76%) Senior Business Analyst
5 1 (5.88%) Data Analyst
5 1 (5.88%) Network Administrator
5 1 (5.88%) Senior Software Developer
Libraries, Frameworks & Software Standards
1 5 (29.41%) Web Services
2 4 (23.53%) Java EE
2 4 (23.53%) Java SE
2 4 (23.53%) JMS
2 4 (23.53%) REST
2 4 (23.53%) SOAP
2 4 (23.53%) Spring
2 4 (23.53%) XML
3 3 (17.65%) .NET
4 1 (5.88%) ASP.NET
4 1 (5.88%) ASP.NET Web API
4 1 (5.88%) Node.js
Miscellaneous
1 4 (23.53%) Enterprise Software
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Computer Science
2 1 (5.88%) N-Tier
2 1 (5.88%) PKI
2 1 (5.88%) Social Media
Operating Systems
1 1 (5.88%) Unix
1 1 (5.88%) Windows
Processes & Methodologies
1 5 (29.41%) Presales
1 5 (29.41%) SOA
2 4 (23.53%) Customer Requirements
2 4 (23.53%) Open Source
2 4 (23.53%) Software Engineering
3 3 (17.65%) Acceptance Criteria
3 3 (17.65%) Agile Software Development
3 3 (17.65%) Demand Management
3 3 (17.65%) Logistics
3 3 (17.65%) Project Planning
3 3 (17.65%) User Stories
3 3 (17.65%) Work Breakdown Structure
4 2 (11.76%) SDLC
5 1 (5.88%) Analytics
5 1 (5.88%) Data Cleansing
5 1 (5.88%) Mentoring
5 1 (5.88%) Project Governance
5 1 (5.88%) SOLID
5 1 (5.88%) Telematics
5 1 (5.88%) Time Management
Programming Languages
1 4 (23.53%) Java
2 2 (11.76%) JavaScript
3 1 (5.88%) C#
3 1 (5.88%) SQL
Qualifications
1 7 (41.18%) Degree
2 4 (23.53%) Security Cleared
3 3 (17.65%) SC Cleared
4 1 (5.88%) Chartered Engineer
4 1 (5.88%) Computer Science Degree
4 1 (5.88%) ISEB
4 1 (5.88%) Master's Degree
4 1 (5.88%) MBCS
Quality Assurance & Compliance
1 1 (5.88%) ISO 9001
System Software
1 1 (5.88%) VMware Infrastructure
Vendors
1 5 (29.41%) Oracle
2 4 (23.53%) BEA
2 4 (23.53%) IBM
2 4 (23.53%) TIBCO
3 3 (17.65%) SAP
3 3 (17.65%) SEEBURGER
4 1 (5.88%) Cisco
4 1 (5.88%) F5
4 1 (5.88%) Juniper
4 1 (5.88%) Microsoft
4 1 (5.88%) Salesforce.com
4 1 (5.88%) VMware