The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
Berkshire / Reading
Rank 102 87 103
Rank change year-on-year -15 +16  
Permanent jobs citing Customer Engagement 9 54 41
As % of all permanent IT jobs advertised in Reading 0.72% 2.78% 1.73%
As % of the Processes & Methodologies category 0.87% 3.15% 2.00%
Number of salaries quoted 1 44 29
Median salary £130,000 £55,000 £75,000
Median salary % change year-on-year +136.36% -26.66%  
UK excluding London median salary £51,000 £50,000 £55,000
% change year-on-year +2.00% -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process and methodology skills.

Process & Methodology Skills
Reading
Permanent job vacancies with a requirement for process and methodology skills 1036 1715 2050
As % of all permanent IT job vacancies advertised in Reading 83.21% 88.17% 86.68%
Number of salaries quoted 784 1378 1347
Median salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76%  
90% offered a salary of more than £31,500 £35,000 £35,000
10% offered a salary of more than £70,000 £75,000 £67,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in Reading

The job posting trend of jobs advertised in Reading citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Reading

Customer Engagement
Salary Trend in Reading

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Reading.

Salary trend for Customer Engagement in Reading

Customer Engagement
Top 30 Related IT Skills in Reading

For the 6 months to 24 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Reading region with a requirement for Customer Engagement.

1 29 (74.36%) Degree
2 26 (66.67%) Marketing
2 26 (66.67%) Internet
3 24 (61.54%) CRM
3 24 (61.54%) Finance
4 23 (58.97%) Telecoms
4 23 (58.97%) IBM
4 23 (58.97%) HP
5 22 (56.41%) Business Analysis
5 22 (56.41%) Business Transformation
5 22 (56.41%) Analytical Skills
6 21 (53.85%) Business Development
6 21 (53.85%) Enterprise Architecture
6 21 (53.85%) Data Architecture
6 21 (53.85%) Analytics
6 21 (53.85%) Case Management
6 21 (53.85%) Economics
6 21 (53.85%) PLM
6 21 (53.85%) Programme Management
6 21 (53.85%) MBA
7 20 (51.28%) Change Management
7 20 (51.28%) Mandarin Language
7 20 (51.28%) Spanish Language
8 8 (20.51%) Google
9 7 (17.95%) eTOM
9 7 (17.95%) TOGAF
9 7 (17.95%) PMP
9 7 (17.95%) PMI Certification
9 7 (17.95%) ITIL
10 6 (15.38%) Linux

Customer Engagement
Top Related IT Skills in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (15.38%) Cloud Foundry
1 6 (15.38%) OpenStack
2 1 (2.56%) JBoss
2 1 (2.56%) Tomcat
Cloud Services
1 6 (15.38%) Amazon AWS
2 2 (5.13%) Cloud Computing
Communications & Networking
1 26 (66.67%) Internet
2 6 (15.38%) HTTP
2 6 (15.38%) IPsec
2 6 (15.38%) SSL
2 6 (15.38%) TCP/IP
2 6 (15.38%) VPN
3 1 (2.56%) Broadband
3 1 (2.56%) MVNO
General
1 26 (66.67%) Marketing
2 24 (61.54%) Finance
3 23 (58.97%) Telecoms
4 20 (51.28%) Mandarin Language
4 20 (51.28%) Spanish Language
5 2 (5.13%) Retail
6 1 (2.56%) Billing
6 1 (2.56%) Brand Awareness
Job Titles
1 17 (43.59%) Consultant
2 14 (35.90%) Business Consultant
3 10 (25.64%) Senior Business Consultant
3 10 (25.64%) Senior Consultant
4 7 (17.95%) Architect
5 6 (15.38%) Cloud Engineer
5 6 (15.38%) Platform Engineer
5 6 (15.38%) Platform Support Engineer
5 6 (15.38%) Programme Director
5 6 (15.38%) Support Engineer
6 5 (12.82%) Business Architect
6 5 (12.82%) Business Solution Architect
6 5 (12.82%) Senior Architect
6 5 (12.82%) Senior Solutions Architect
6 5 (12.82%) Solutions Architect
7 2 (5.13%) Account Manager
7 2 (5.13%) Engagement Manager
7 2 (5.13%) IT Consultant
7 2 (5.13%) Lead Architect
7 2 (5.13%) Presales Consultant
Libraries, Frameworks & Software Standards
1 2 (5.13%) REST
1 2 (5.13%) SOAP
1 2 (5.13%) Web Services
Miscellaneous
1 22 (56.41%) Analytical Skills
2 6 (15.38%) Blog
2 6 (15.38%) Data Centre
2 6 (15.38%) Private Cloud
3 1 (2.56%) Fintech
Operating Systems
1 6 (15.38%) Linux
Processes & Methodologies
1 24 (61.54%) CRM
2 22 (56.41%) Business Analysis
2 22 (56.41%) Business Transformation
3 21 (53.85%) Analytics
3 21 (53.85%) Business Development
3 21 (53.85%) Case Management
3 21 (53.85%) Data Architecture
3 21 (53.85%) Economics
3 21 (53.85%) Enterprise Architecture
3 21 (53.85%) PLM
3 21 (53.85%) Programme Management
4 20 (51.28%) Change Management
5 7 (17.95%) eTOM
5 7 (17.95%) ITIL
5 7 (17.95%) TOGAF
6 6 (15.38%) DevOps
6 6 (15.38%) Identity Management
7 4 (10.26%) Presales
8 2 (5.13%) Business Process Modelling
8 2 (5.13%) IT Strategy
Programming Languages
1 2 (5.13%) Java
2 1 (2.56%) Shell Script
Qualifications
1 29 (74.36%) Degree
2 21 (53.85%) MBA
3 7 (17.95%) PMI Certification
3 7 (17.95%) PMP
System Software
1 6 (15.38%) Docker
Systems Management
1 6 (15.38%) Kubernetes
Vendors
1 23 (58.97%) HP
1 23 (58.97%) IBM
2 8 (20.51%) Google
3 6 (15.38%) VMware
4 2 (5.13%) BT
4 2 (5.13%) Dell
4 2 (5.13%) EMC
4 2 (5.13%) Salesforce.com
5 1 (2.56%) Amdocs
5 1 (2.56%) Cerillion
5 1 (2.56%) Convergys
5 1 (2.56%) Ericsson
5 1 (2.56%) Huawei
5 1 (2.56%) NetCracker
5 1 (2.56%) Oracle