Period
to 19 August 2018

The median annual salary for an IT Support was £26,000 in advertised job vacancies in Surrey during the 6 months to 19 August 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Surrey
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 101 105 142
Rank change year-on-year +4 +37 -2
Permanent jobs requiring an IT Support 144 166 163
As % of all permanent IT jobs advertised in Surrey 2.76% 2.92% 2.18%
As % of the Job Titles category 2.88% 3.02% 2.23%
Number of salaries quoted 125 170 162
Surrey median annual salary £26,000 £25,000 £28,250
Median salary % change year-on-year +4.00% -11.50% +2.73%
10th Percentile £19,250 £19,250 £21,250
90th Percentile £41,000 £37,275 £43,750
South East median annual salary £26,000 £25,500 £27,500
% change year-on-year +1.96% -7.27% +10.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 4,998 5,504 7,297
% of permanent IT jobs with a recognized job title 95.89% 96.70% 97.44%
Number of salaries quoted 4,174 4,503 6,169
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,250 £26,250 £26,500
90th Percentile £71,250 £67,500 £67,600
South East median annual salary £45,500 £45,000 £45,000
% change year-on-year +1.11% - +2.27%

IT Support
Job Vacancy Trend in Surrey

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for IT Support in Surrey

IT Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Surrey.

Salary trend for IT Support in Surrey

IT Support
Salary Histogram in Surrey

The salary distribution of IT jobs citing IT Support in Surrey over the 6 months to 19 August 2018.

Salary histogram for IT Support in Surrey

IT Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Surrey region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -17 40 £26,500 -5.36% 4
Redhill +25 16 £22,500 -28.00% 1
Woking +25 15 £26,000 -60.90% 3
Godalming -22 15 £24,000 -
Weybridge -15 9 £31,500 +26.00%
Leatherhead -9 5 £29,000 +52.63% 1
Chertsey -3 3 £28,500 +18.75% 1
Reigate -4 3 - -
Camberley -7 2 £36,000 +41.18%
Epsom -8 2 £26,750 +18.89% 2
Farnham -20 2 £23,250 -23.14%
Caterham - 2 £50,000 -
Walton-on-Thames +13 1 £18,000 -32.08% 1
Esher -1 1 £19,000 -28.30% 1
Thames Ditton - 1 £17,500 -
Virginia Water - 1 £25,000 -
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 19 August 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring IT Support in the job title.

1 113 (78.47%) Windows
2 86 (59.72%) Active Directory
3 59 (40.97%) Microsoft
4 51 (35.42%) Microsoft Office
5 39 (27.08%) Windows 7
6 38 (26.39%) Office 365
7 37 (25.69%) Windows Server
8 30 (20.83%) Windows 10
8 30 (20.83%) Microsoft Certification
9 29 (20.14%) VMware
10 27 (18.75%) MCSE
11 24 (16.67%) Hyper-V
12 23 (15.97%) Degree
12 23 (15.97%) DNS
12 23 (15.97%) Problem-Solving
13 19 (13.19%) Apple
14 17 (11.81%) Windows 8
15 16 (11.11%) Firewall
15 16 (11.11%) MS Exchange
16 15 (10.42%) DHCP
16 15 (10.42%) ITIL
16 15 (10.42%) Self-Motivation
17 14 (9.72%) Windows Server 2012
17 14 (9.72%) Windows Server 2008
18 13 (9.03%) LAN
18 13 (9.03%) Mac OS X
19 12 (8.33%) Intel
19 12 (8.33%) Driving Licence
20 11 (7.64%) Fat Client
20 11 (7.64%) SCCM

IT Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (11.11%) MS Exchange
2 5 (3.47%) Exchange Server 2013
3 3 (2.08%) Exchange Server 2010
4 2 (1.39%) IIS
4 2 (1.39%) Skype for Business
5 1 (0.69%) Apache
5 1 (0.69%) SharePoint
5 1 (0.69%) Tomcat
Applications
1 51 (35.42%) Microsoft Office
2 6 (4.17%) Microsoft Excel
3 2 (1.39%) Microsoft PowerPoint
Business Applications
1 2 (1.39%) SAP Business One
Cloud Services
1 38 (26.39%) Office 365
2 5 (3.47%) Microsoft Azure
3 2 (1.39%) SaaS
4 1 (0.69%) Amazon AWS
4 1 (0.69%) Dropbox
4 1 (0.69%) G Suite
Communications & Networking
1 23 (15.97%) DNS
2 16 (11.11%) Firewall
3 15 (10.42%) DHCP
4 13 (9.03%) LAN
5 9 (6.25%) VoIP
6 8 (5.56%) TCP/IP
7 7 (4.86%) VLAN
7 7 (4.86%) VPN
7 7 (4.86%) Wireless
8 6 (4.17%) WAN
9 5 (3.47%) Reverse Proxy
10 4 (2.78%) Internet
10 4 (2.78%) Intranet
10 4 (2.78%) Wi-Fi
11 3 (2.08%) DMZ
11 3 (2.08%) IPv4
11 3 (2.08%) SMS
11 3 (2.08%) Unified Communications
12 2 (1.39%) Skype
13 1 (0.69%) WLAN
Database & Business Intelligence
1 11 (7.64%) SQL Server
2 2 (1.39%) Crystal Reports
3 1 (0.69%) MySQL
General
1 9 (6.25%) Finance
1 9 (6.25%) Retail
2 5 (3.47%) Telecoms
3 1 (0.69%) Advertising
3 1 (0.69%) Back Office
3 1 (0.69%) Banking
3 1 (0.69%) Billing
3 1 (0.69%) Korean Language
3 1 (0.69%) Law
3 1 (0.69%) Legal
3 1 (0.69%) Manufacturing
3 1 (0.69%) Marketing
Libraries, Frameworks & Software Standards
1 3 (2.08%) .NET
2 2 (1.39%) CSS
2 2 (1.39%) HTML
3 1 (0.69%) LAMP
3 1 (0.69%) WAP
3 1 (0.69%) Web Services
Miscellaneous
1 15 (10.42%) Self-Motivation
2 12 (8.33%) Driving Licence
3 11 (7.64%) Fat Client
3 11 (7.64%) Thin Client
4 10 (6.94%) Data Centre
5 9 (6.25%) iPad
6 8 (5.56%) Computer Science
7 3 (2.08%) iPhone
7 3 (2.08%) Smartphone
8 2 (1.39%) Analytical Skills
8 2 (1.39%) Management Information System
8 2 (1.39%) Mobile App
9 1 (0.69%) Client/Server
9 1 (0.69%) Digital Media
9 1 (0.69%) EPoS
9 1 (0.69%) Handset
Operating Systems
1 113 (78.47%) Windows
2 39 (27.08%) Windows 7
3 37 (25.69%) Windows Server
4 30 (20.83%) Windows 10
5 17 (11.81%) Windows 8
6 14 (9.72%) Windows Server 2008
6 14 (9.72%) Windows Server 2012
7 13 (9.03%) Mac OS X
8 6 (4.17%) Linux
9 4 (2.78%) Android
9 4 (2.78%) Apple iOS
10 1 (0.69%) Windows Server 2003
Processes & Methodologies
1 23 (15.97%) Problem-Solving
2 15 (10.42%) ITIL
3 8 (5.56%) Project Management
4 7 (4.86%) Problem Management
5 6 (4.17%) Incident Management
5 6 (4.17%) Server Patching
6 5 (3.47%) Change Management
6 5 (3.47%) CRM
6 5 (3.47%) Decision-Making
7 4 (2.78%) Asset Management
7 4 (2.78%) Informatics
7 4 (2.78%) Network Architecture
7 4 (2.78%) Quality Management
7 4 (2.78%) SEO
7 4 (2.78%) Service Delivery
8 3 (2.08%) Software Deployment
8 3 (2.08%) Stakeholder Management
9 2 (1.39%) Data Protection
9 2 (1.39%) Infrastructure Engineering
9 2 (1.39%) Time Management
Programming Languages
1 10 (6.94%) SQL
2 5 (3.47%) PowerShell
3 3 (2.08%) C#
3 3 (2.08%) VB
4 2 (1.39%) C
4 2 (1.39%) JavaScript
5 1 (0.69%) C++
5 1 (0.69%) Java
5 1 (0.69%) PHP
5 1 (0.69%) Python
Qualifications
1 30 (20.83%) Microsoft Certification
2 27 (18.75%) MCSE
3 23 (15.97%) Degree
4 10 (6.94%) MCSA
5 9 (6.25%) DBS Check
5 9 (6.25%) MCP
5 9 (6.25%) MCTS
6 7 (4.86%) Computer Science Degree
7 6 (4.17%) ITIL Certification
8 4 (2.78%) ITIL Foundation Certificate
9 3 (2.08%) CCNA
9 3 (2.08%) Cisco Certification
10 2 (1.39%) APMP
10 2 (1.39%) MCITP
10 2 (1.39%) VMware Certified Professional (VCP)
11 1 (0.69%) Postgraduate
Quality Assurance & Compliance
1 2 (1.39%) PMO
2 1 (0.69%) SLA
System Software
1 86 (59.72%) Active Directory
2 24 (16.67%) Hyper-V
3 6 (4.17%) VMware Infrastructure
4 5 (3.47%) ProxySG
5 3 (2.08%) Virtual Machines
6 1 (0.69%) Docker
Systems Management
1 11 (7.64%) SCCM
2 6 (4.17%) SCOM
3 5 (3.47%) Failover Clustering
4 3 (2.08%) Systems Management Server (SMS)
5 1 (0.69%) Microsoft Intune
5 1 (0.69%) SCVMM
Vendors
1 59 (40.97%) Microsoft
2 29 (20.14%) VMware
3 19 (13.19%) Apple
4 12 (8.33%) Intel
5 7 (4.86%) Citrix
6 6 (4.17%) SolarWinds
7 4 (2.78%) Mitel
8 3 (2.08%) SAP
8 3 (2.08%) ServiceNow
9 2 (1.39%) Cisco
10 1 (0.69%) Avaya
10 1 (0.69%) ConnectWise
10 1 (0.69%) Epicor
10 1 (0.69%) Google
10 1 (0.69%) IFS
10 1 (0.69%) Infor
10 1 (0.69%) Kaseya
10 1 (0.69%) Oracle
10 1 (0.69%) Sage
10 1 (0.69%) Sophos