Period
to 20 November 2017

The median annual salary for an IT Support was £25,500 in advertised job vacancies in Surrey during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Surrey
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 112 117 107
Rank change year-on-year +5 -10 +81
Permanent jobs requiring an IT Support 165 171 248
As % of all permanent IT jobs advertised in Surrey 2.66% 2.60% 2.88%
As % of the Job Titles category 2.75% 2.67% 2.95%
Number of salaries quoted 164 164 229
Surrey median annual salary £25,500 £29,000 £25,500
Median salary % change year-on-year -12.07% +13.73% -5.56%
10th Percentile £19,075 £19,500 £20,000
90th Percentile £37,425 £43,750 £40,000
South East median annual salary £25,000 £27,500 £25,000
% change year-on-year -9.09% +10.00% -3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 6008 6415 8413
% of permanent IT jobs with a recognized job title 96.84% 97.48% 97.61%
Number of salaries quoted 4916 5448 7303
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £26,250 £26,750 £25,000
90th Percentile £67,500 £67,500 £66,250
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

IT Support
Job Vacancy Trend in Surrey

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for IT Support in Surrey

IT Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Surrey.

Salary trend for IT Support in Surrey

IT Support
Salary Histogram in Surrey

The salary distribution of IT jobs citing IT Support in Surrey over the 6 months to 20 November 2017.

Salary histogram for IT Support in Surrey

IT Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Surrey region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -2 54 £30,000 +33.33% 5
Leatherhead +21 18 £20,250 -12.90% 2
Chertsey +11 11 £24,000 -49.47%
Godalming -5 11 £20,500 -15.46%
Camberley -1 9 £22,500 -43.75%
Epsom +4 6 £23,000 +21.05%
Weybridge -12 6 £30,688 +0.61% 1
Redhill +9 3 £22,500 -16.67%
Dorking +3 2 £24,500 +6.52%
Woking +12 1 £27,500 +10.00%
Esher +8 1 £26,500 +10.42%
Staines +1 1 £30,000 +33.33%
Farnham -9 1 £21,500 -33.85% 2
Reigate -34 1 £35,000 +7.69%
Lightwater - 1 £33,500 -
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 20 November 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring IT Support in the job title.

1 131 (79.39%) Windows
2 97 (58.79%) Active Directory
3 62 (37.58%) Microsoft
4 52 (31.52%) Windows Server
5 49 (29.70%) Windows 7
6 45 (27.27%) Windows 10
7 43 (26.06%) Office 365
8 39 (23.64%) VMware
9 35 (21.21%) Microsoft Office
10 32 (19.39%) MS Exchange
11 31 (18.79%) Windows Server 2008
12 28 (16.97%) Windows 8
13 26 (15.76%) Firewall
14 23 (13.94%) Degree
15 22 (13.33%) Microsoft Azure
15 22 (13.33%) Hyper-V
15 22 (13.33%) DNS
16 21 (12.73%) VPN
16 21 (12.73%) SQL
17 20 (12.12%) SharePoint
17 20 (12.12%) Windows Server 2012
18 19 (11.52%) VMware Infrastructure
18 19 (11.52%) Finance
19 18 (10.91%) Apple
19 18 (10.91%) Exchange Server 2010
19 18 (10.91%) Google
20 16 (9.70%) Microsoft Certification
20 16 (9.70%) JavaScript
20 16 (9.70%) HTML
20 16 (9.70%) CSS

IT Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (19.39%) MS Exchange
2 20 (12.12%) SharePoint
3 18 (10.91%) Exchange Server 2010
4 12 (7.27%) Exchange Server 2013
5 3 (1.82%) Exchange Server 2007
6 2 (1.21%) Adobe Experience Manager
6 2 (1.21%) Skype for Business
7 1 (0.61%) CMS
Applications
1 35 (21.21%) Microsoft Office
2 11 (6.67%) Microsoft Excel
3 9 (5.45%) Microsoft PowerPoint
4 3 (1.82%) AutoCAD
Business Applications
1 12 (7.27%) WebTrends
2 4 (2.42%) SAP CRM
3 2 (1.21%) Dynamics NAV
Cloud Services
1 43 (26.06%) Office 365
2 22 (13.33%) Microsoft Azure
3 12 (7.27%) Google Analytics
4 11 (6.67%) Azure Active Directory
4 11 (6.67%) IaaS
4 11 (6.67%) PaaS
5 6 (3.64%) G Suite
5 6 (3.64%) SaaS
5 6 (3.64%) Slack
6 2 (1.21%) Amazon AWS
6 2 (1.21%) OneDrive
7 1 (0.61%) Adobe Creative Cloud
Communications & Networking
1 26 (15.76%) Firewall
2 22 (13.33%) DNS
3 21 (12.73%) VPN
4 12 (7.27%) LAN
4 12 (7.27%) TCP/IP
5 11 (6.67%) DHCP
5 11 (6.67%) Wireless
6 10 (6.06%) WAN
7 7 (4.24%) SMS
8 6 (3.64%) Network Security
9 5 (3.03%) Intranet
9 5 (3.03%) Skype
10 3 (1.82%) SAN
11 2 (1.21%) Structured Cabling
11 2 (1.21%) VoIP
12 1 (0.61%) Internet
12 1 (0.61%) NAS
12 1 (0.61%) VLAN
12 1 (0.61%) Wi-Fi
Database & Business Intelligence
1 9 (5.45%) SQL Server
2 3 (1.82%) Crystal Reports
3 1 (0.61%) SAP BW
3 1 (0.61%) SQL Server 2008
Development Applications
1 1 (0.61%) JIRA
General
1 19 (11.52%) Finance
2 11 (6.67%) Marketing
2 11 (6.67%) Telecoms
3 5 (3.03%) Law
4 3 (1.82%) Legal
5 2 (1.21%) Advertising
5 2 (1.21%) Electronics
5 2 (1.21%) Manufacturing
Libraries, Frameworks & Software Standards
1 16 (9.70%) CSS
1 16 (9.70%) HTML
2 3 (1.82%) .NET
3 1 (0.61%) STL
3 1 (0.61%) Web Services
3 1 (0.61%) XML
Miscellaneous
1 13 (7.88%) Analytical Skills
2 9 (5.45%) Computer Science
3 7 (4.24%) Driving Licence
3 7 (4.24%) iPhone
4 5 (3.03%) Blackberry
5 4 (2.42%) Data Centre
6 3 (1.82%) Mobile App
6 3 (1.82%) Smartphone
7 2 (1.21%) CCTV
7 2 (1.21%) Linux Command Line
7 2 (1.21%) Management Information System
7 2 (1.21%) NHS
8 1 (0.61%) Clustering
8 1 (0.61%) iPad
8 1 (0.61%) PDA
8 1 (0.61%) Video Conferencing
Operating Systems
1 131 (79.39%) Windows
2 52 (31.52%) Windows Server
3 49 (29.70%) Windows 7
4 45 (27.27%) Windows 10
5 31 (18.79%) Windows Server 2008
6 28 (16.97%) Windows 8
7 20 (12.12%) Windows Server 2012
8 8 (4.85%) Android
8 8 (4.85%) Linux
8 8 (4.85%) Mac OS X
9 7 (4.24%) Ubuntu
9 7 (4.24%) Windows XP
10 5 (3.03%) CentOS
11 4 (2.42%) Windows Server 2003
12 3 (1.82%) Apple iOS
13 1 (0.61%) Mac OS
13 1 (0.61%) Windows Phone
Processes & Methodologies
1 15 (9.09%) ITIL
2 12 (7.27%) Analytics
2 12 (7.27%) Web Analytics
3 11 (6.67%) CRM
4 7 (4.24%) Agile Software Development
5 5 (3.03%) Business Intelligence
5 5 (3.03%) Line Management
5 5 (3.03%) Mentoring
6 3 (1.82%) Disaster Recovery
6 3 (1.82%) Mathematics
6 3 (1.82%) Proactive Monitoring
6 3 (1.82%) Remediation Plan
6 3 (1.82%) Service Delivery
6 3 (1.82%) Unit Testing
7 2 (1.21%) Data Protection
7 2 (1.21%) Digital Marketing
7 2 (1.21%) Physics
7 2 (1.21%) Release Management
7 2 (1.21%) System Testing
7 2 (1.21%) Time Management
Programming Languages
1 21 (12.73%) SQL
2 16 (9.70%) JavaScript
3 14 (8.48%) PowerShell
4 5 (3.03%) Bash Shell
5 2 (1.21%) C
5 2 (1.21%) PL/SQL
6 1 (0.61%) C++
6 1 (0.61%) Java
Qualifications
1 23 (13.94%) Degree
2 16 (9.70%) Microsoft Certification
3 15 (9.09%) MCSE
4 10 (6.06%) CCNA
4 10 (6.06%) CCNP
4 10 (6.06%) Cisco Certification
5 8 (4.85%) DBS Check
6 3 (1.82%) Security Cleared
7 2 (1.21%) A+ Certification
7 2 (1.21%) Computer Science Degree
8 1 (0.61%) SC Cleared
Quality Assurance & Compliance
1 9 (5.45%) SLA
2 3 (1.82%) Sarbanes-Oxley
System Software
1 97 (58.79%) Active Directory
2 22 (13.33%) Hyper-V
3 19 (11.52%) VMware Infrastructure
4 5 (3.03%) Terminal Services
4 5 (3.03%) vSphere
5 1 (0.61%) Virtual Machines
5 1 (0.61%) VMware ESXi
Systems Management
1 15 (9.09%) SCCM
2 6 (3.64%) SCOM
2 6 (3.64%) SCVMM
3 2 (1.21%) Simpana
3 2 (1.21%) Systems Management Server (SMS)
3 2 (1.21%) TeamSite
4 1 (0.61%) Backup Exec
4 1 (0.61%) Failover Clustering
Vendors
1 62 (37.58%) Microsoft
2 39 (23.64%) VMware
3 18 (10.91%) Apple
3 18 (10.91%) Google
4 15 (9.09%) Cisco
5 12 (7.27%) Omniture
6 8 (4.85%) Citrix
7 6 (3.64%) SAP
8 4 (2.42%) HP
8 4 (2.42%) Symantec
9 3 (1.82%) Adobe
9 3 (1.82%) Dell
10 2 (1.21%) CommVault
10 2 (1.21%) Dell Compellent
10 2 (1.21%) Salesforce.com
10 2 (1.21%) SolarWinds
11 1 (0.61%) Altiris
11 1 (0.61%) EqualLogic
11 1 (0.61%) Sage
11 1 (0.61%) Samsung