Period
to 17 August 2019

The median annual salary for an IT Support was £25,750 in advertised job vacancies in Surrey during the 6 months to 17 August 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Surrey
6 months to
17 Aug 2019
Same period 2018 Same period 2017
Rank 73 110 104
Rank change year-on-year +37 -6 +46
Permanent jobs requiring an IT Support 166 144 166
As % of all permanent IT jobs advertised in Surrey 3.96% 2.74% 2.94%
As % of the Job Titles category 4.10% 2.86% 3.04%
Number of salaries quoted 166 125 170
Surrey median annual salary £25,750 £26,000 £25,000
Median salary % change year-on-year -0.96% +4.00% -10.71%
10th Percentile £19,250 £19,250 £19,250
90th Percentile £40,000 £41,000 £36,600
South East median annual salary £27,000 £26,000 £25,500
% change year-on-year +3.85% +1.96% -7.27%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 4,047 5,033 5,465
% of permanent IT jobs with a recognized job title 96.56% 95.92% 96.67%
Number of salaries quoted 3,417 4,205 4,467
Surrey median annual salary £52,500 £47,500 £47,500
Median salary % change year-on-year +10.53% - +5.56%
10th Percentile £27,500 £26,250 £26,250
90th Percentile £77,500 £71,250 £67,500
South East median annual salary £47,500 £45,500 £45,000
% change year-on-year +4.40% +1.11% -

IT Support
Job Vacancy Trend in Surrey

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for IT Support in Surrey

IT Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Surrey.

Salary trend for IT Support in Surrey

IT Support
Salary Histogram in Surrey

The salary distribution of IT jobs citing IT Support in Surrey over the 6 months to 17 August 2019.

Salary histogram for IT Support in Surrey

IT Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Surrey region over the 6 months to 17 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +9 46 £20,500 -22.64% 9
Weybridge +23 33 £35,000 +11.11% 2
Godalming +25 23 £20,500 -14.58% 3
Epsom +18 19 £18,000 -32.71% 3
Egham - 11 £23,000 -
Woking -16 6 £20,500 -21.15% 4
Leatherhead +5 4 £33,750 +16.38%
Redhill -12 4 £26,000 +15.56% 1
Tadworth - 4 £29,500 -
Staines - 3 £27,500 - 1
Camberley -5 2 £22,500 -37.50%
Walton-on-Thames -10 2 £34,000 +88.89% 1
Reigate +12 1 £19,000 - 1
Farnham +12 1 £27,000 +16.13% 4
Chertsey -2 1 £26,000 -8.77% 2
Horley - 1 £21,000 -
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 17 August 2019, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring IT Support in the job title.

1 86 (51.81%) Active Directory
2 83 (50.00%) Windows
3 77 (46.39%) Microsoft
4 76 (45.78%) Office 365
5 59 (35.54%) Windows 10
6 52 (31.33%) Windows 7
6 52 (31.33%) Microsoft Certification
7 51 (30.72%) Microsoft Office
8 50 (30.12%) MCSE
9 47 (28.31%) Windows Server
10 32 (19.28%) MS Exchange
11 31 (18.67%) Problem-Solving
12 30 (18.07%) VMware
12 30 (18.07%) Windows 8
13 28 (16.87%) Mobile Device Management
13 28 (16.87%) Hyper-V
14 22 (13.25%) Windows Server 2012
14 22 (13.25%) ITIL
15 19 (11.45%) VMware Infrastructure
16 18 (10.84%) Windows Server 2008
16 18 (10.84%) Degree
16 18 (10.84%) Telecoms
17 17 (10.24%) Citrix
18 16 (9.64%) Security Cleared
19 15 (9.04%) Exchange Server 2013
19 15 (9.04%) CMS
20 13 (7.83%) DNS
20 13 (7.83%) DHCP
20 13 (7.83%) Computer Science
21 12 (7.23%) Exchange Server 2010

IT Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (19.28%) MS Exchange
2 15 (9.04%) CMS
2 15 (9.04%) Exchange Server 2013
3 12 (7.23%) Exchange Server 2010
4 7 (4.22%) IBM Domino
5 4 (2.41%) Adobe Experience Manager
5 4 (2.41%) SharePoint
6 2 (1.20%) Exchange Server 2007
7 1 (0.60%) Exchange Server 2003
7 1 (0.60%) IIS
Applications
1 51 (30.72%) Microsoft Office
2 4 (2.41%) Microsoft Excel
3 1 (0.60%) Microsoft PowerPoint
Business Applications
1 2 (1.20%) Magento
2 1 (0.60%) Dynamics NAV
Cloud Services
1 76 (45.78%) Office 365
2 5 (3.01%) Microsoft Azure
3 1 (0.60%) OneDrive
3 1 (0.60%) SaaS
Communications & Networking
1 13 (7.83%) DHCP
1 13 (7.83%) DNS
2 7 (4.22%) Cisco IOS
2 7 (4.22%) Firewall
3 6 (3.61%) Cisco ASA
4 5 (3.01%) Internet
5 4 (2.41%) VoIP
5 4 (2.41%) VPN
6 3 (1.81%) NAS
6 3 (1.81%) Remote Desktop
6 3 (1.81%) SAN
7 2 (1.20%) Network Security
7 2 (1.20%) VLAN
7 2 (1.20%) WAN
7 2 (1.20%) Wi-Fi
8 1 (0.60%) BGP
8 1 (0.60%) Intranet
8 1 (0.60%) OSPF
8 1 (0.60%) TCP/IP
8 1 (0.60%) Wireless
Database & Business Intelligence
1 2 (1.20%) Data Warehouse
1 2 (1.20%) SQL Server
2 1 (0.60%) SQL Server 2008
2 1 (0.60%) SQL Server 2012
2 1 (0.60%) SQL Server 2014
2 1 (0.60%) SQL Server 2016
2 1 (0.60%) SQL Server 2017
Development Applications
1 3 (1.81%) JIRA
2 1 (0.60%) Visual Studio
General
1 18 (10.84%) Telecoms
2 8 (4.82%) Marketing
3 7 (4.22%) Retail
4 6 (3.61%) Finance
5 2 (1.20%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (4.82%) CSS
1 8 (4.82%) HTML
2 7 (4.22%) REST
Miscellaneous
1 7 (4.22%) Self-Motivation
1 7 (4.22%) Smartphone
2 6 (3.61%) Analytical Skills
2 6 (3.61%) NHS
2 6 (3.61%) Video Conferencing
3 5 (3.01%) Driving Licence
4 2 (1.20%) Data Centre
4 2 (1.20%) Life Science
5 1 (0.60%) Clustering
5 1 (0.60%) Enterprise Software
5 1 (0.60%) Fat Client
5 1 (0.60%) FMCG
5 1 (0.60%) LIMS
5 1 (0.60%) Mobile App
5 1 (0.60%) Thin Client
5 1 (0.60%) User Experience
Operating Systems
1 83 (50.00%) Windows
2 59 (35.54%) Windows 10
3 52 (31.33%) Windows 7
4 47 (28.31%) Windows Server
5 30 (18.07%) Windows 8
6 22 (13.25%) Windows Server 2012
7 18 (10.84%) Windows Server 2008
8 8 (4.82%) Android
9 7 (4.22%) Linux
9 7 (4.22%) Mac OS X
10 2 (1.20%) Windows XP
11 1 (0.60%) Windows Server 2003
Processes & Methodologies
1 31 (18.67%) Problem-Solving
2 28 (16.87%) Mobile Device Management
3 22 (13.25%) ITIL
4 13 (7.83%) Computer Science
5 10 (6.02%) Service Management
6 8 (4.82%) Front End Development
7 6 (3.61%) CRM
7 6 (3.61%) Cybersecurity
7 6 (3.61%) Time Management
8 5 (3.01%) Business Intelligence
8 5 (3.01%) Mentoring
8 5 (3.01%) Problem Management
8 5 (3.01%) Technical Analysis
9 4 (2.41%) Data Protection
9 4 (2.41%) SEO
10 3 (1.81%) B2B
10 3 (1.81%) Internet Marketing
10 3 (1.81%) Line Management
10 3 (1.81%) Proactive Monitoring
11 2 (1.20%) Creative Problem-Solving
Programming Languages
1 10 (6.02%) JavaScript
2 4 (2.41%) Java
3 3 (1.81%) PowerShell
4 2 (1.20%) C
4 2 (1.20%) C++
5 1 (0.60%) SQL
Qualifications
1 52 (31.33%) Microsoft Certification
2 50 (30.12%) MCSE
3 18 (10.84%) Degree
4 16 (9.64%) Security Cleared
5 11 (6.63%) Computer Science Degree
5 11 (6.63%) MCITP
6 9 (5.42%) SC Cleared
6 9 (5.42%) VMware Certified Professional (VCP)
7 7 (4.22%) DBS Check
8 3 (1.81%) MCSA
9 2 (1.20%) CCNA
9 2 (1.20%) CCNP
9 2 (1.20%) Cisco Certification
9 2 (1.20%) PhD
10 1 (0.60%) A+ Certification
10 1 (0.60%) CCA
10 1 (0.60%) Citrix Certification
10 1 (0.60%) CompTIA Security+
10 1 (0.60%) MCP
10 1 (0.60%) Server+ Certification
Quality Assurance & Compliance
1 10 (6.02%) GDPR
2 8 (4.82%) SLA
3 2 (1.20%) PMO
4 1 (0.60%) Sarbanes-Oxley
System Software
1 86 (51.81%) Active Directory
2 28 (16.87%) Hyper-V
3 19 (11.45%) VMware Infrastructure
4 9 (5.42%) Firmware
5 1 (0.60%) vSphere
Systems Management
1 7 (4.22%) AirWatch
1 7 (4.22%) Cisco CUCM
1 7 (4.22%) Microsoft Intune
2 5 (3.01%) DameWare
3 2 (1.20%) SCCM
4 1 (0.60%) SCOM
4 1 (0.60%) SCVMM
4 1 (0.60%) WSUS
Vendors
1 77 (46.39%) Microsoft
2 30 (18.07%) VMware
3 17 (10.24%) Citrix
4 10 (6.02%) Cisco
5 8 (4.82%) Avaya
6 7 (4.22%) Lotus
7 6 (3.61%) Polycom
8 5 (3.01%) CA
9 4 (2.41%) Adobe
10 2 (1.20%) Dell
10 2 (1.20%) HP
10 2 (1.20%) hybris
10 2 (1.20%) Salesforce.com
10 2 (1.20%) Veeam
11 1 (0.60%) Intel
11 1 (0.60%) SolarWinds
11 1 (0.60%) SonicWALL
11 1 (0.60%) Ubiquiti