Period
to 28 February 2020

The median annual salary for an IT Support was £26,500 in advertised job vacancies in Surrey during the 6 months to 28 February 2020.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
South East > Surrey
6 months to
28 Feb 2020
Same period 2019 Same period 2018
Rank 67 86 140
Rank change year-on-year +19 +54 -33
Permanent jobs requiring an IT Support 135 163 114
As % of all permanent IT jobs advertised in Surrey 3.83% 3.58% 1.97%
As % of the Job Titles category 3.95% 3.72% 2.03%
Number of salaries quoted 129 131 116
Surrey median annual salary £26,500 £26,500 £27,500
Median salary % change year-on-year - -3.64% +14.58%
10th Percentile £19,250 £19,250 £19,250
90th Percentile £39,000 £40,000 £37,750
South East median annual salary £27,000 £27,000 £25,000
% change year-on-year - +8.00% -5.66%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Surrey. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Surrey
Permanent vacancies in Surrey with a recognized job title 3,416 4,377 5,602
% of permanent IT jobs with a recognized job title 96.80% 96.13% 96.72%
Number of salaries quoted 2,940 3,664 4,657
Surrey median annual salary £50,250 £49,000 £47,500
Median salary % change year-on-year +2.55% +3.16% +5.56%
10th Percentile £27,000 £26,250 £26,750
90th Percentile £80,000 £73,750 £67,500
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

IT Support
Job Vacancy Trend in Surrey

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for IT Support in Surrey

IT Support
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Surrey.

Salary trend for IT Support in Surrey

IT Support
Salary Histogram in Surrey

The salary distribution of IT jobs citing IT Support in Surrey over the 6 months to 28 February 2020.

Salary histogram for IT Support in Surrey

IT Support
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Surrey region over the 6 months to 28 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -2 42 £26,000 - 5
Reigate +28 11 £10,400 -74.00% 1
Epsom +6 10 £26,500 +65.63% 3
Woking -7 10 £33,250 +33.00% 2
Weybridge +2 9 £29,000 -27.50%
Redhill +3 8 £31,250 +48.81% 6
Dorking - 8 £25,000 - 1
Leatherhead 0 4 £28,000 +4.67%
Farnham +12 3 £30,000 +15.38% 2
Staines - 3 £27,500 -
Camberley +24 2 £35,000 -
Esher +7 2 £23,000 +12.20%
Godalming -14 2 £23,000 +12.20% 3
Egham +5 1 £30,500 +27.08% 1
Tadworth -6 1 £32,500 +10.17%
IT Support
South East

IT Support Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 28 February 2020, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region featuring IT Support in the job title.

1 93 (68.89%) Windows
2 76 (56.30%) Microsoft
3 69 (51.11%) Active Directory
4 62 (45.93%) Office 365
5 53 (39.26%) Windows 10
6 49 (36.30%) Windows Server
7 33 (24.44%) MS Exchange
8 31 (22.96%) Microsoft Certification
9 28 (20.74%) Windows 7
10 26 (19.26%) VMware
11 21 (15.56%) Driving Licence
12 20 (14.81%) Service Management
12 20 (14.81%) SLA
13 19 (14.07%) Citrix
13 19 (14.07%) ITIL
14 17 (12.59%) MCSE
15 16 (11.85%) Azure
16 15 (11.11%) Project Management
16 15 (11.11%) Problem-Solving
17 14 (10.37%) Wi-Fi
17 14 (10.37%) Microsoft Office
17 14 (10.37%) Salesforce.com
18 13 (9.63%) TCP/IP
18 13 (9.63%) Windows Server 2008
19 12 (8.89%) Degree
19 12 (8.89%) C
19 12 (8.89%) VoIP
19 12 (8.89%) DHCP
19 12 (8.89%) Firewall
20 11 (8.15%) DNS

IT Support Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (24.44%) MS Exchange
2 8 (5.93%) SharePoint
3 6 (4.44%) CMS
3 6 (4.44%) Exchange Server 2013
4 4 (2.96%) IBM Notes
5 3 (2.22%) Skype for Business
6 1 (0.74%) Adobe Experience Manager
Applications
1 14 (10.37%) Microsoft Office
2 1 (0.74%) Acrobat
2 1 (0.74%) AutoCAD
2 1 (0.74%) MicroStation
2 1 (0.74%) Revit
Business Applications
1 1 (0.74%) Dynamics CRM
1 1 (0.74%) Dynamics NAV
1 1 (0.74%) Elite 3E
1 1 (0.74%) Salesforce.com CRM
Cloud Services
1 62 (45.93%) Office 365
2 16 (11.85%) Azure
3 3 (2.22%) AWS
3 3 (2.22%) OneDrive
4 2 (1.48%) Slack
5 1 (0.74%) Cloud Computing
5 1 (0.74%) GCP
5 1 (0.74%) Power Platform
5 1 (0.74%) PowerApps
5 1 (0.74%) SaaS
Communications & Networking
1 14 (10.37%) Wi-Fi
2 13 (9.63%) TCP/IP
3 12 (8.89%) DHCP
3 12 (8.89%) Firewall
3 12 (8.89%) VoIP
4 11 (8.15%) DNS
5 9 (6.67%) LAN
6 8 (5.93%) Internet
7 6 (4.44%) VPN
8 5 (3.70%) Skype
8 5 (3.70%) WAN
9 3 (2.22%) IP Telephony
9 3 (2.22%) Remote Desktop
9 3 (2.22%) Unified Communications
10 2 (1.48%) NAS
10 2 (1.48%) SAN
10 2 (1.48%) VLAN
11 1 (0.74%) DMZ
11 1 (0.74%) Intranet
11 1 (0.74%) IPv4
Database & Business Intelligence
1 5 (3.70%) SQL Server
2 4 (2.96%) SQL Server 2008
Development Applications
1 1 (0.74%) JIRA
General
1 10 (7.41%) German Language
2 8 (5.93%) Retail
3 6 (4.44%) Marketing
4 5 (3.70%) Finance
5 4 (2.96%) Legal
6 3 (2.22%) Czech Language
7 1 (0.74%) Aerospace
7 1 (0.74%) Banking
7 1 (0.74%) Front Office
7 1 (0.74%) Korean Language
7 1 (0.74%) Manufacturing
7 1 (0.74%) Public Sector
Libraries, Frameworks & Software Standards
1 6 (4.44%) CSS
1 6 (4.44%) HTML
2 3 (2.22%) .NET
2 3 (2.22%) ASP.NET
2 3 (2.22%) Web Services
2 3 (2.22%) XML
3 1 (0.74%) EDI
3 1 (0.74%) REST
3 1 (0.74%) SAML
Miscellaneous
1 21 (15.56%) Driving Licence
2 11 (8.15%) Analytical Skills
3 7 (5.19%) Data Centre
4 6 (4.44%) Smartphone
5 4 (2.96%) Device Driver
6 3 (2.22%) Management Information System
6 3 (2.22%) Private Cloud
6 3 (2.22%) Self-Motivation
7 2 (1.48%) BYOD
7 2 (1.48%) Clustering
7 2 (1.48%) iPhone
7 2 (1.48%) Tandem
8 1 (0.74%) Client/Server
8 1 (0.74%) Handset
8 1 (0.74%) iPad
8 1 (0.74%) Mainframe
8 1 (0.74%) User Experience
Operating Systems
1 93 (68.89%) Windows
2 53 (39.26%) Windows 10
3 49 (36.30%) Windows Server
4 28 (20.74%) Windows 7
5 13 (9.63%) Windows Server 2008
6 9 (6.67%) Apple iOS
7 8 (5.93%) Android
8 7 (5.19%) Windows Server 2012
9 6 (4.44%) Linux
10 5 (3.70%) Mac OS X
11 1 (0.74%) Mac OS
11 1 (0.74%) Windows 8
11 1 (0.74%) Windows Server 2003
Processes & Methodologies
1 20 (14.81%) Service Management
2 19 (14.07%) ITIL
3 15 (11.11%) Problem-Solving
3 15 (11.11%) Project Management
4 11 (8.15%) Change Control
5 10 (7.41%) ITSM
5 10 (7.41%) Server Monitoring
5 10 (7.41%) Service Delivery
6 8 (5.93%) Mentoring
7 6 (4.44%) Coaching
7 6 (4.44%) Front End Development
8 5 (3.70%) Line Management
8 5 (3.70%) PRINCE2
9 4 (2.96%) CRM
9 4 (2.96%) Internet Marketing
10 3 (2.22%) Cybersecurity
10 3 (2.22%) Disaster Recovery
10 3 (2.22%) ISMS
10 3 (2.22%) Load Balancing
10 3 (2.22%) Problem Management
Programming Languages
1 12 (8.89%) C
2 6 (4.44%) JavaScript
3 3 (2.22%) C++
3 3 (2.22%) Java
4 2 (1.48%) PowerShell
4 2 (1.48%) SQL
Qualifications
1 31 (22.96%) Microsoft Certification
2 17 (12.59%) MCSE
3 12 (8.89%) Degree
4 8 (5.93%) MCSA
5 6 (4.44%) CCNA
5 6 (4.44%) Cisco Certification
5 6 (4.44%) ITIL Certification
6 5 (3.70%) PMI Certification
6 5 (3.70%) PMP
7 3 (2.22%) Security Cleared
8 2 (1.48%) A+ Certification
8 2 (1.48%) BICSI Certification
8 2 (1.48%) Computer Science Degree
8 2 (1.48%) IBM Certification
8 2 (1.48%) JNCIA
8 2 (1.48%) JNCIS
8 2 (1.48%) LPIC
8 2 (1.48%) MCDST
8 2 (1.48%) Network+ Certification
8 2 (1.48%) RHCE
Quality Assurance & Compliance
1 20 (14.81%) SLA
2 5 (3.70%) COBIT
3 1 (0.74%) Cyber Essentials
3 1 (0.74%) ISO/IEC 27001
3 1 (0.74%) PMO
System Software
1 69 (51.11%) Active Directory
2 11 (8.15%) Hyper-V
3 7 (5.19%) VMware Infrastructure
4 2 (1.48%) Firmware
4 2 (1.48%) Terminal Services
4 2 (1.48%) XenApp
5 1 (0.74%) Virtual Desktop
Systems Management
1 4 (2.96%) DameWare
1 4 (2.96%) Microsoft Intune
1 4 (2.96%) SCCM
2 3 (2.22%) IBM BigFix
2 3 (2.22%) SCOM
3 2 (1.48%) Failover Clustering
3 2 (1.48%) Nagios
3 2 (1.48%) WSUS
4 1 (0.74%) Backup Exec
Vendors
1 76 (56.30%) Microsoft
2 26 (19.26%) VMware
3 19 (14.07%) Citrix
4 14 (10.37%) Salesforce.com
5 8 (5.93%) HP
6 6 (4.44%) Dell
7 5 (3.70%) Cisco
7 5 (3.70%) IBM
8 4 (2.96%) Intel
8 4 (2.96%) Lotus
9 3 (2.22%) iManage
9 3 (2.22%) Mitel
9 3 (2.22%) ServiceNow
10 2 (1.48%) Adobe
10 2 (1.48%) Interwoven
10 2 (1.48%) Juniper
10 2 (1.48%) ProCurve
10 2 (1.48%) Remedy
11 1 (0.74%) Oracle
11 1 (0.74%) SAP