ITIL Job Trends in Surrey

ITIL (Information Technology Infrastructure Library)
South East > Surrey

The table below provides summary statistics and salary benchmarking for jobs advertised in Surrey requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 3 January 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Jan 2026
Same period 2025 Same period 2024
Rank 39 54 40
Rank change year-on-year +15 -14 0
Permanent jobs citing ITIL 69 55 56
As % of all permanent jobs in Surrey 4.16% 4.46% 5.53%
As % of the Processes & Methodologies category 5.08% 4.86% 6.13%
Number of salaries quoted 45 43 48
10th Percentile - - £30,125
25th Percentile £29,000 £31,250 £41,250
Median annual salary (50th Percentile) £39,000 £37,500 £53,250
Median % change year-on-year +4.00% -29.58% +6.50%
75th Percentile £65,000 £59,375 £63,750
90th Percentile £104,000 £60,000 £64,125
South East median annual salary £51,500 £50,000 £52,500
% change year-on-year +3.00% -4.76% +16.67%

All Process & Methodology Skills
Surrey

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Surrey.

Permanent vacancies with a requirement for process or methodology skills 1,359 1,131 914
As % of all permanent jobs advertised in Surrey 81.87% 91.73% 90.32%
Number of salaries quoted 776 509 609
10th Percentile £28,000 £35,000 £30,000
25th Percentile £34,000 £42,500 £40,000
Median annual salary (50th Percentile) £50,000 £60,000 £52,500
Median % change year-on-year -16.67% +14.29% -8.70%
75th Percentile £65,000 £75,000 £65,000
90th Percentile £85,000 £85,000 £73,750
South East median annual salary £50,000 £57,500 £53,000
% change year-on-year -13.04% +8.49% -3.64%

ITIL
Job Vacancy Trend in Surrey

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in Surrey.

ITIL job vacancy trend in Surrey

ITIL
Salary Trend in Surrey

Salary distribution trend for jobs in Surrey citing ITIL.

Salary distribution trend for jobs in Surrey citing ITIL

ITIL
Salary Histogram in Surrey

Salary distribution for jobs citing ITIL in Surrey over the 6 months to 3 January 2026.

Salary histogram for ITIL in Surrey

ITIL
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Surrey region over the 6 months to 3 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Guildford +12 18 £37,500 -33.33% 4
Epsom +25 12 £37,750 +0.67%
Woking +15 8 £100,000 +207.69% 2
Horley - 7 £35,500 -
Reigate +3 3 - - 1
Redhill +2 2 £55,000 - 1
Staines -11 2 £82,500 +153.85%
Camberley - 2 - - 1
Farnham - 2 £28,750 -
ITIL
South East

ITIL
Co-Occurring Skills & Capabilities in Surrey by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (10.14%) SharePoint
Applications
1 17 (24.64%) Microsoft Office
2 8 (11.59%) Microsoft Project
3 2 (2.90%) Microsoft Excel
4 1 (1.45%) Microsoft PowerPoint
Business Applications
1 5 (7.25%) Dynamics CRM
2 3 (4.35%) Unit4 Business World
Cloud Services
1 25 (36.23%) Microsoft 365
2 10 (14.49%) Azure
3 9 (13.04%) AWS
4 5 (7.25%) Microsoft Copilot
4 5 (7.25%) Power Platform
4 5 (7.25%) PowerApps
5 3 (4.35%) SaaS
6 1 (1.45%) Azure Data Factory
6 1 (1.45%) Azure DevOps
6 1 (1.45%) Azure Logic Apps
6 1 (1.45%) Entra ID
6 1 (1.45%) Salesforce Sales Cloud
6 1 (1.45%) Salesforce Service Cloud
Communications & Networking
1 9 (13.04%) LAN
1 9 (13.04%) VPN
1 9 (13.04%) WAN
2 7 (10.14%) SD-WAN
2 7 (10.14%) Unified Communications
2 7 (10.14%) VoIP
2 7 (10.14%) Wi-Fi
3 3 (4.35%) Firewall
4 2 (2.90%) Wireless
5 1 (1.45%) DNS
5 1 (1.45%) HTTPS
5 1 (1.45%) SSL
5 1 (1.45%) TCP/IP
Database & Business Intelligence
1 2 (2.90%) SQL Server
2 1 (1.45%) Relational Database
2 1 (1.45%) SQL Server Integration Services
Development Applications
1 22 (31.88%) JIRA
General
1 27 (39.13%) Social Skills
2 22 (31.88%) Documentation Skills
3 7 (10.14%) Telecoms
4 6 (8.70%) Analytical Skills
4 6 (8.70%) Finance
4 6 (8.70%) Organisational Skills
5 4 (5.80%) Local Government
5 4 (5.80%) Public Sector
5 4 (5.80%) Retail
6 3 (4.35%) Legal
7 1 (1.45%) Front Office
Job Titles
1 17 (24.64%) Analyst
1 17 (24.64%) Service Manager
2 16 (23.19%) Service Analyst
2 16 (23.19%) Service Desk Analyst
3 9 (13.04%) 2nd Line Support
3 9 (13.04%) Active Directory Support
4 8 (11.59%) IT Manager
4 8 (11.59%) Operations Manager
4 8 (11.59%) Service Operations Manager
4 8 (11.59%) Technical Manager
5 7 (10.14%) Head of IT
5 7 (10.14%) Head of IT Operations
5 7 (10.14%) Head of Operations
5 7 (10.14%) Technical Services Manager
6 5 (7.25%) 1st Line Support
6 5 (7.25%) Help Desk Manager
7 4 (5.80%) 1st Line Support Engineer
7 4 (5.80%) IT Engineer
7 4 (5.80%) IT Support
7 4 (5.80%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.45%) JSON
1 1 (1.45%) OAuth
1 1 (1.45%) REST
1 1 (1.45%) SOAP
1 1 (1.45%) XML
1 1 (1.45%) XSLT
Miscellaneous
1 12 (17.39%) Onboarding
2 7 (10.14%) Operational Technology
3 4 (5.80%) Analytical Mindset
4 3 (4.35%) Management Information System
5 1 (1.45%) Client/Server
5 1 (1.45%) Cloud Native
5 1 (1.45%) Legacy Systems
5 1 (1.45%) Self-Motivation
Operating Systems
1 19 (27.54%) Windows
2 4 (5.80%) Windows 10
3 1 (1.45%) Windows Server
Processes & Methodologies
1 24 (34.78%) Customer Service
2 21 (30.43%) Continuous Improvement
3 19 (27.54%) Service Delivery
4 18 (26.09%) Problem-Solving
4 18 (26.09%) Service Management
5 16 (23.19%) ITSM
6 15 (21.74%) Logistics
7 13 (18.84%) Problem Management
8 11 (15.94%) Stakeholder Management
9 10 (14.49%) Budget Management
9 10 (14.49%) Budgeting
9 10 (14.49%) ERP
9 10 (14.49%) Resource Management
10 9 (13.04%) Asset Management
10 9 (13.04%) Business Continuity
10 9 (13.04%) Disaster Recovery
10 9 (13.04%) Infrastructure as Code
11 8 (11.59%) DevOps
11 8 (11.59%) High Availability
11 8 (11.59%) Project Management
Programming Languages
1 5 (7.25%) SQL
2 3 (4.35%) PowerShell
3 1 (1.45%) Python
Qualifications
1 11 (15.94%) Degree
2 10 (14.49%) PMI Certification
2 10 (14.49%) PMP
3 8 (11.59%) Azure Certification
4 7 (10.14%) AWS Certification
4 7 (10.14%) AWS Certified Solutions Architect
4 7 (10.14%) CCNP
4 7 (10.14%) Cisco Certification
4 7 (10.14%) DV Cleared
4 7 (10.14%) Master's Degree
4 7 (10.14%) Security Cleared
Quality Assurance & Compliance
1 36 (52.17%) SLA
2 7 (10.14%) NIST
3 3 (4.35%) QA
4 2 (2.90%) Sarbanes-Oxley
5 1 (1.45%) ITGC
System Software
1 20 (28.99%) Active Directory
2 3 (4.35%) VMware Infrastructure
3 2 (2.90%) Hyper-V
Systems Management
1 23 (33.33%) SCCM
2 5 (7.25%) Microsoft Intune
3 2 (2.90%) Ansible
3 2 (2.90%) Terraform
4 1 (1.45%) ZABBIX
Vendors
1 36 (52.17%) Microsoft
2 7 (10.14%) Cisco
3 3 (4.35%) VMware
4 2 (2.90%) Oracle
5 1 (1.45%) Salesforce
5 1 (1.45%) ServiceNow