Ticket Management Jobs in the Thames Valley

Ticket Management
South East > Thames Valley

The table below provides summary statistics for permanent job vacancies advertised in the Thames Valley requiring Ticket Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Ticket Management over the 6 months leading up to 16 May 2025, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 174 220 232
Rank change year-on-year +46 +12 +31
Permanent jobs citing Ticket Management 9 24 20
As % of all permanent jobs advertised in the Thames Valley 0.26% 0.36% 0.34%
As % of the Processes & Methodologies category 0.28% 0.42% 0.36%
Number of salaries quoted 6 24 19
10th Percentile £28,375 - £26,224
25th Percentile £28,500 £50,000 £29,500
Median annual salary (50th Percentile) £29,000 £61,250 £32,500
Median % change year-on-year -52.65% +88.46% -27.78%
75th Percentile £30,438 £77,500 £53,375
90th Percentile £37,250 £87,500 £70,000
South East median annual salary £42,500 £56,500 £32,500
% change year-on-year -24.78% +73.85% +8.33%

All Process and Methodology Skills
Thames Valley

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the Thames Valley.

Permanent vacancies with a requirement for process or methodology skills 3,221 5,669 5,604
As % of all permanent jobs advertised in the Thames Valley 94.04% 84.71% 94.77%
Number of salaries quoted 1,225 3,877 3,051
10th Percentile £28,500 £29,000 £29,750
25th Percentile £38,183 £37,500 £40,000
Median annual salary (50th Percentile) £55,000 £50,000 £55,000
Median % change year-on-year +10.00% -9.09% -
75th Percentile £72,500 £65,000 £72,500
90th Percentile £87,500 £80,000 £88,750
South East median annual salary £56,673 £50,000 £55,000
% change year-on-year +13.35% -9.09% -

Ticket Management
Job Vacancy Trend in the Thames Valley

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Ticket Management in the Thames Valley

Ticket Management
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Ticket Management in the Thames Valley.

Salary trend for Ticket Management in the Thames Valley

Ticket Management
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Ticket Management in the Thames Valley over the 6 months to 16 May 2025.

Salary histogram for Ticket Management in the Thames Valley

Ticket Management
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the Thames Valley region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Berkshire +40 5 £29,000 -27.50% 3
Buckinghamshire - 3 - -
Oxfordshire +14 1 £29,500 -52.80% 1
Ticket Management
South East

Ticket Management
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 4 (44.44%) SaaS
1 4 (44.44%) Salesforce Service Cloud
2 1 (11.11%) Microsoft 365
Communications & Networking
1 1 (11.11%) Cisco Firepower
1 1 (11.11%) DWDM
1 1 (11.11%) Firewall
1 1 (11.11%) LAN
1 1 (11.11%) WAN
1 1 (11.11%) Wireless
Development Applications
1 1 (11.11%) JIRA
General
1 6 (66.67%) Retail
2 5 (55.56%) Social Skills
3 2 (22.22%) Analytical Skills
3 2 (22.22%) Legal
4 1 (11.11%) Inclusion and Diversity
Job Titles
1 5 (55.56%) IT Support
2 2 (22.22%) Analyst
3 1 (11.11%) 2nd Line Desktop Support
3 1 (11.11%) 2nd Line Support
3 1 (11.11%) Desktop Support
3 1 (11.11%) Lead
3 1 (11.11%) Network Engineer
3 1 (11.11%) Service Desk Team Leader
3 1 (11.11%) Team Leader
Miscellaneous
1 6 (66.67%) Onboarding
2 2 (22.22%) Self-Motivation
Operating Systems
1 2 (22.22%) Windows
2 1 (11.11%) Mac OS
2 1 (11.11%) Windows 10
2 1 (11.11%) Windows 7
2 1 (11.11%) Windows 8
Processes & Methodologies
1 5 (55.56%) ITIL
1 5 (55.56%) ITSM
2 4 (44.44%) B2B
2 4 (44.44%) CRM
3 2 (22.22%) Business Case
3 2 (22.22%) Change Control
3 2 (22.22%) Conflict Management
3 2 (22.22%) Cost Control
3 2 (22.22%) Customer Service
3 2 (22.22%) Performance Management
3 2 (22.22%) Portfolio Management
3 2 (22.22%) Predictive Maintenance
3 2 (22.22%) Preventative Maintenance
3 2 (22.22%) Project Management
3 2 (22.22%) Requirements Management
3 2 (22.22%) Risk Management
3 2 (22.22%) Stakeholder Management
3 2 (22.22%) Supplier Relationship Management
4 1 (11.11%) People Management
4 1 (11.11%) Problem-Solving
Quality Assurance & Compliance
1 7 (77.78%) SLA
2 2 (22.22%) Accessibility
System Software
1 1 (11.11%) Active Directory
Systems Management
1 1 (11.11%) Grafana
1 1 (11.11%) ZABBIX
Vendors
1 4 (44.44%) Salesforce
2 2 (22.22%) ServiceNow
3 1 (11.11%) Cisco
3 1 (11.11%) Microsoft
3 1 (11.11%) Nokia
3 1 (11.11%) Veeam
3 1 (11.11%) VMware