IT Support Job Trends in the Thames Valley

IT Support
South East > Thames Valley

The median IT Support salary in the Thames Valley is £34,000 per year, according to job vacancies posted during the 6 months leading to 21 May 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
21 May 2026
Same period 2025 Same period 2024
Rank 46 116 54
Rank change year-on-year +70 -62 +48
Permanent jobs requiring an IT Support 177 69 270
As % of all permanent jobs in the Thames Valley 3.11% 2.03% 4.14%
As % of the Job Titles category 3.30% 2.38% 4.39%
Number of salaries quoted 162 56 253
10th Percentile £27,500 £22,750 £24,000
25th Percentile £30,000 £25,750 £25,500
Median annual salary (50th Percentile) £34,000 £29,000 £32,000
Median % change year-on-year +17.24% -9.38% -
75th Percentile £40,000 £33,875 £42,500
90th Percentile £50,000 £38,750 £43,750
South East median annual salary £31,000 £30,000 £30,000
% change year-on-year +3.33% - -

All Permanent IT Job Roles
Thames Valley

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 5,366 2,897 6,157
% of permanent jobs with a recognized job title 94.42% 85.23% 94.49%
Number of salaries quoted 3,649 1,262 4,416
10th Percentile £30,000 £28,775 £29,000
25th Percentile £40,000 £37,500 £36,250
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -9.09%
75th Percentile £70,000 £70,000 £65,000
90th Percentile £85,000 £86,250 £78,750
South East median annual salary £52,500 £53,000 £50,000
% change year-on-year -0.94% +6.00% -9.09%

IT Support
Job Vacancy Trend in the Thames Valley

Historical trend showing the proportion of permanent IT job postings featuring 'IT Support' in the job title relative to all permanent IT jobs advertised in the Thames Valley.

IT Support job vacancy trend in the Thames Valley

IT Support
Salary Trend in the Thames Valley

Salary distribution trend for IT Support job vacancies in the Thames Valley.

Salary distribution trend for IT Support job vacancies in the Thames Valley

IT Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing IT Support in the Thames Valley over the 6 months to 21 May 2026.

Salary histogram for IT Support in the Thames Valley

IT Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Thames Valley region over the 6 months to 21 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Oxfordshire +32 69 £34,500 +21.05% 13
Berkshire +42 59 £39,000 +34.48% 9
Buckinghamshire +27 49 £34,000 +4.62% 6
IT Support
South East

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Thames Valley

For the 6 months to 21 May 2026, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring IT Support in the job title.

1 78 (44.07%) Windows
2 75 (42.37%) Microsoft
3 54 (30.51%) Microsoft 365
4 48 (27.12%) Active Directory
4 48 (27.12%) Azure
5 46 (25.99%) Problem-Solving
6 45 (25.42%) Customer Service
7 27 (15.25%) Windows Server
8 23 (12.99%) Cybersecurity
9 22 (12.43%) Microsoft Office
9 22 (12.43%) Wi-Fi
10 20 (11.30%) Degree
10 20 (11.30%) Power Automate
10 20 (11.30%) Power BI
10 20 (11.30%) Power Platform
11 18 (10.17%) DBS Check
11 18 (10.17%) Entra ID
12 17 (9.60%) Firewall
13 15 (8.47%) Microsoft Intune
14 14 (7.91%) Service Delivery
15 13 (7.34%) Service Management
16 12 (6.78%) CRM
16 12 (6.78%) Data Management
16 12 (6.78%) LAN
16 12 (6.78%) Microsoft Project
16 12 (6.78%) PRINCE2
16 12 (6.78%) Project Management
17 11 (6.21%) Continuous Improvement
17 11 (6.21%) ITIL
17 11 (6.21%) Windows 10

IT Support Skill Set
Co-Occurring Skills & Capabilities in the Thames Valley by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (5.65%) Microsoft Exchange
2 6 (3.39%) OpenEdge
3 5 (2.82%) SharePoint
4 3 (1.69%) IIS
5 1 (0.56%) Confluence
Applications
1 22 (12.43%) Microsoft Office
2 12 (6.78%) Microsoft Project
3 2 (1.13%) Microsoft Excel
Business Applications
1 1 (0.56%) NetSuite
1 1 (0.56%) Unit4 Business World
Cloud Services
1 54 (30.51%) Microsoft 365
2 48 (27.12%) Azure
3 20 (11.30%) Power Automate
3 20 (11.30%) Power Platform
4 18 (10.17%) Entra ID
5 7 (3.95%) Google Workspace
6 3 (1.69%) SaaS
7 2 (1.13%) OneDrive
8 1 (0.56%) AWS
8 1 (0.56%) Microsoft Copilot
8 1 (0.56%) Mimecast
Communications & Networking
1 22 (12.43%) Wi-Fi
2 17 (9.60%) Firewall
3 12 (6.78%) LAN
4 10 (5.65%) DNS
5 9 (5.08%) TCP/IP
6 7 (3.95%) VPN
7 6 (3.39%) WAN
8 5 (2.82%) DHCP
8 5 (2.82%) Network Security
8 5 (2.82%) VoIP
9 4 (2.26%) SSL
10 3 (1.69%) NAS
10 3 (1.69%) Remote Desktop
11 2 (1.13%) Unified Communications
11 2 (1.13%) VLAN
Database & Business Intelligence
1 20 (11.30%) Power BI
Development Applications
1 7 (3.95%) JIRA
General
1 59 (33.33%) Social Skills
2 8 (4.52%) Organisational Skills
3 6 (3.39%) Inclusion and Diversity
4 5 (2.82%) Advertising
4 5 (2.82%) Legal
4 5 (2.82%) Local Government
5 4 (2.26%) Analytical Skills
5 4 (2.26%) Documentation Skills
6 3 (1.69%) Multimedia
6 3 (1.69%) Retail
6 3 (1.69%) Telecoms
7 2 (1.13%) Finance
8 1 (0.56%) Games
Libraries, Frameworks & Software Standards
1 2 (1.13%) Web Services
2 1 (0.56%) EDI
Miscellaneous
1 21 (11.86%) Driving Licence
2 18 (10.17%) Onboarding
3 17 (9.60%) Management Information System
4 3 (1.69%) Video Conferencing
5 2 (1.13%) Self-Motivation
6 1 (0.56%) Data Centre
6 1 (0.56%) Smart Home
Operating Systems
1 78 (44.07%) Windows
2 27 (15.25%) Windows Server
3 11 (6.21%) Windows 10
4 8 (4.52%) Mac OS
5 5 (2.82%) Linux
6 2 (1.13%) Android
6 2 (1.13%) Apple iOS
7 1 (0.56%) Windows Server 2019
Processes & Methodologies
1 46 (25.99%) Problem-Solving
2 45 (25.42%) Customer Service
3 23 (12.99%) Cybersecurity
4 14 (7.91%) Service Delivery
5 13 (7.34%) Service Management
6 12 (6.78%) CRM
6 12 (6.78%) Data Management
6 12 (6.78%) PRINCE2
6 12 (6.78%) Project Management
7 11 (6.21%) Continuous Improvement
7 11 (6.21%) ITIL
8 10 (5.65%) Mentoring
9 9 (5.08%) Project Delivery
10 8 (4.52%) Computer Science
11 6 (3.39%) Data Protection
11 6 (3.39%) High Availability
11 6 (3.39%) Informatics
11 6 (3.39%) Proactive Monitoring
11 6 (3.39%) WFM
12 5 (2.82%) Software Deployment
Programming Languages
1 6 (3.39%) SQL
2 1 (0.56%) PowerShell
Qualifications
1 20 (11.30%) Degree
2 18 (10.17%) DBS Check
3 9 (5.08%) A+ Certification
3 9 (5.08%) Microsoft Certification
4 2 (1.13%) Azure Certification
5 1 (0.56%) CompTIA Security+
5 1 (0.56%) Network+ Certification
5 1 (0.56%) SC Cleared
5 1 (0.56%) Security Cleared
Quality Assurance & Compliance
1 9 (5.08%) SLA
2 6 (3.39%) ISO/IEC 27001
3 1 (0.56%) Cyber Essentials
3 1 (0.56%) Cyber Essentials PLUS
System Software
1 48 (27.12%) Active Directory
2 10 (5.65%) VMware Infrastructure
3 3 (1.69%) BitLocker
3 3 (1.69%) Terminal Services
4 2 (1.13%) Hyper-V
Systems Management
1 15 (8.47%) Microsoft Intune
2 8 (4.52%) SCCM
3 6 (3.39%) Kubernetes
4 2 (1.13%) Jamf Pro
4 2 (1.13%) Single Sign-On
5 1 (0.56%) Autotask
5 1 (0.56%) FortiGate
Vendors
1 75 (42.37%) Microsoft
2 10 (5.65%) VMware
3 6 (3.39%) Google
4 4 (2.26%) ServiceNow
4 4 (2.26%) Sophos
5 3 (1.69%) Barracuda Networks
5 3 (1.69%) Cisco
5 3 (1.69%) Fortinet
5 3 (1.69%) Fujitsu
5 3 (1.69%) Meraki
5 3 (1.69%) Virgin Media
6 2 (1.13%) Apple
6 2 (1.13%) Datto
7 1 (0.56%) Adobe
7 1 (0.56%) BMC
7 1 (0.56%) ConnectWise
7 1 (0.56%) SonicWALL
7 1 (0.56%) Veeam
7 1 (0.56%) Zscaler