Service Analyst Jobs in Tyne and Wear

Service Analyst
North East > Tyne and Wear

The median Service Analyst salary in Tyne and Wear is £29,000 per year, according to job vacancies posted during the 6 months leading to 10 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
10 May 2025
Same period 2024 Same period 2023
Rank 51 87 77
Rank change year-on-year +36 -10 -7
Permanent jobs requiring a Service Analyst 5 11 18
As % of all permanent jobs advertised in Tyne and Wear 1.08% 0.82% 1.96%
As % of the Job Titles category 1.13% 0.85% 2.41%
Number of salaries quoted 5 11 10
10th Percentile £25,200 - £19,500
25th Percentile £25,500 £21,250 £20,438
Median annual salary (50th Percentile) £29,000 £23,000 £24,250
Median % change year-on-year +26.09% -5.15% +22.40%
75th Percentile £40,250 £29,500 £26,500
90th Percentile £40,700 £35,000 £26,725
North East median annual salary £29,000 £24,500 £24,500
% change year-on-year +18.37% - +22.50%

All Permanent IT Job Vacancies
Tyne and Wear

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 444 1,290 748
% of permanent jobs with a recognized job title 96.10% 96.41% 81.48%
Number of salaries quoted 310 1,078 455
10th Percentile £25,087 £29,675 £31,250
25th Percentile £31,699 £36,250 £38,634
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +16.67%
75th Percentile £67,500 £65,000 £63,375
90th Percentile £82,500 £75,772 £75,000
North East median annual salary £45,000 £47,500 £47,672
% change year-on-year -5.26% -0.36% +19.18%

Service Analyst
Job Vacancy Trend in Tyne and Wear

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Analyst in Tyne and Wear

Service Analyst
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Service Analyst in Tyne and Wear.

Salary trend for Service Analyst in Tyne and Wear

Service Analyst
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Service Analyst in Tyne and Wear over the 6 months to 10 May 2025.

Salary histogram for Service Analyst in Tyne and Wear

Service Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Tyne and Wear region over the 6 months to 10 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +28 3 £27,000 +17.39% 1
Sunderland - 1 £40,000 -
Jarrow - 1 £38,500 -
Service Analyst
North East

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 10 May 2025, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring Service Analyst in the job title.

1 3 (60.00%) Problem-Solving
2 2 (40.00%) Power Platform
2 2 (40.00%) Business Analysis
2 2 (40.00%) Microsoft PowerPoint
2 2 (40.00%) Dashboard Development
2 2 (40.00%) VMware Infrastructure
2 2 (40.00%) Visualisation
2 2 (40.00%) Data Visualisation
2 2 (40.00%) Process Improvement
2 2 (40.00%) Microsoft 365
2 2 (40.00%) ITIL Foundation Certificate
2 2 (40.00%) Service Management
2 2 (40.00%) Service Delivery
2 2 (40.00%) Disaster Recovery
2 2 (40.00%) ITSM
2 2 (40.00%) Law
2 2 (40.00%) VMware
2 2 (40.00%) ITIL
2 2 (40.00%) Microsoft Excel
2 2 (40.00%) MS Visio
2 2 (40.00%) Business Intelligence
2 2 (40.00%) Active Directory
2 2 (40.00%) Power BI
2 2 (40.00%) Collaborative Working
3 1 (20.00%) Windows Server
3 1 (20.00%) CRM
3 1 (20.00%) Windows
3 1 (20.00%) Analytical Skills
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) Customer Service

Service Analyst Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (40.00%) Microsoft Excel
1 2 (40.00%) Microsoft PowerPoint
1 2 (40.00%) MS Visio
Cloud Services
1 2 (40.00%) Microsoft 365
1 2 (40.00%) Power Platform
Database & Business Intelligence
1 2 (40.00%) Power BI
General
1 2 (40.00%) Law
2 1 (20.00%) Analytical Skills
Operating Systems
1 1 (20.00%) Windows
1 1 (20.00%) Windows Server
Processes & Methodologies
1 3 (60.00%) Problem-Solving
2 2 (40.00%) Business Analysis
2 2 (40.00%) Business Intelligence
2 2 (40.00%) Collaborative Working
2 2 (40.00%) Dashboard Development
2 2 (40.00%) Data Visualisation
2 2 (40.00%) Disaster Recovery
2 2 (40.00%) ITIL
2 2 (40.00%) ITSM
2 2 (40.00%) Process Improvement
2 2 (40.00%) Service Delivery
2 2 (40.00%) Service Management
2 2 (40.00%) Visualisation
3 1 (20.00%) Collaborative Culture
3 1 (20.00%) Continuous Improvement
3 1 (20.00%) CRM
3 1 (20.00%) Customer Service
Qualifications
1 2 (40.00%) ITIL Foundation Certificate
System Software
1 2 (40.00%) Active Directory
1 2 (40.00%) VMware Infrastructure
Vendors
1 2 (40.00%) VMware