The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 23 June 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North East / Tyne and Wear
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 46 52 66
Rank change year-on-year +6 +14  
Permanent jobs citing CRM 10 21 10
As % of all permanent IT jobs advertised in Tyne and Wear 2.91% 3.49% 1.88%
As % of the Processes & Methodologies category 3.27% 4.11% 2.21%
Number of salaries quoted 9 21 10
Median salary £26,100 £41,500 £37,500
Median salary % change year-on-year -37.10% +10.66%  
90% offered a salary of more than £18,750 £35,000 £27,250
10% offered a salary of more than £33,600 £65,000 £50,000
UK excluding London median salary £43,750 £42,500 £42,500
% change year-on-year +2.94% -  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process and methodology skills.

Process & Methodology Skills
Tyne and Wear
Permanent job vacancies with a requirement for process and methodology skills 306 511 452
As % of all permanent IT job vacancies advertised in Tyne and Wear 88.95% 84.88% 84.80%
Number of salaries quoted 268 452 359
Median salary £38,500 £40,000 £37,500
Median salary % change year-on-year -3.75% +6.66%  
90% offered a salary of more than £25,000 £28,700 £27,500
10% offered a salary of more than £55,000 £50,000 £65,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

CRM
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Tyne and Wear.

Salary trend for CRM in Tyne and Wear

CRM
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing CRM in Tyne and Wear over the 3 months to 23 June 2017.

Salary histogram for CRM in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +12 10 £26,100 -37.10% 3
CRM
North East

For the 6 months to 23 June 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for CRM.

1 15 (45.45%) Microsoft
2 14 (42.42%) Dynamics CRM
3 12 (36.36%) Law
4 10 (30.30%) SharePoint
4 10 (30.30%) Office 365
5 7 (21.21%) Siebel
5 7 (21.21%) Informatica
5 7 (21.21%) Unix
5 7 (21.21%) Jenkins
5 7 (21.21%) Puppet
5 7 (21.21%) DevOps
5 7 (21.21%) Siebel CRM
6 6 (18.18%) Dynamics 365
6 6 (18.18%) Packer
6 6 (18.18%) Software Testing
6 6 (18.18%) Git (software)
6 6 (18.18%) Web Services
6 6 (18.18%) Red Hat
6 6 (18.18%) CTI
6 6 (18.18%) Business Intelligence
6 6 (18.18%) Handset
7 5 (15.15%) Oracle HRMS
7 5 (15.15%) Oracle EBS
7 5 (15.15%) Finance
7 5 (15.15%) Oracle Discoverer
7 5 (15.15%) Oracle Forms
7 5 (15.15%) Oracle Reports
7 5 (15.15%) XML
7 5 (15.15%) PL/SQL
7 5 (15.15%) SQL

CRM
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (30.30%) SharePoint
2 4 (12.12%) MS Exchange
2 4 (12.12%) Skype for Business
3 1 (3.03%) CMS
Applications
1 1 (3.03%) Microsoft Office
Business Applications
1 14 (42.42%) Dynamics CRM
2 7 (21.21%) Siebel CRM
3 5 (15.15%) Oracle EBS
3 5 (15.15%) Oracle EBS R12
3 5 (15.15%) Oracle HRMS
3 5 (15.15%) Oracle iRecruitment
4 1 (3.03%) Dynamics NAV
4 1 (3.03%) SAP CRM
Cloud Services
1 10 (30.30%) Office 365
2 6 (18.18%) Dynamics 365
3 4 (12.12%) Microsoft Azure
4 1 (3.03%) Amazon AWS
4 1 (3.03%) Amazon CloudWatch
4 1 (3.03%) Amazon EC2
4 1 (3.03%) Amazon S3
4 1 (3.03%) AWS CloudFormation
Communications & Networking
1 6 (18.18%) CTI
2 4 (12.12%) Skype
3 1 (3.03%) Internet
Database & Business Intelligence
1 5 (15.15%) Oracle BI Publisher
1 5 (15.15%) Oracle Discoverer
1 5 (15.15%) Oracle Reports
2 2 (6.06%) SAP HANA
3 1 (3.03%) BusinessObjects
3 1 (3.03%) SQL Server
Development Applications
1 7 (21.21%) Jenkins
2 6 (18.18%) Git (software)
3 5 (15.15%) Oracle Forms
4 1 (3.03%) GitLab
4 1 (3.03%) Maven
4 1 (3.03%) Selenium
4 1 (3.03%) Sonatype Nexus
General
1 12 (36.36%) Law
2 5 (15.15%) Finance
3 1 (3.03%) Legal
3 1 (3.03%) Manufacturing
3 1 (3.03%) Marketing
Job Titles
1 8 (24.24%) Analyst
1 8 (24.24%) Consultant
2 6 (18.18%) Siebel Analyst
3 5 (15.15%) E-Business Specialist
3 5 (15.15%) Oracle Specialist
4 4 (12.12%) Graduate
4 4 (12.12%) Graduate Consultant
4 4 (12.12%) Graduate Recruitment Consultant
4 4 (12.12%) Recruitment Consultant
5 3 (9.09%) Developer
6 2 (6.06%) Architect
6 2 (6.06%) CRM Consultant
6 2 (6.06%) CRM Manager
6 2 (6.06%) Dynamics CRM Consultant
6 2 (6.06%) Microsoft CRM Consultant
6 2 (6.06%) Office 365 Consultant
6 2 (6.06%) SAP Basis Consultant
6 2 (6.06%) SAP Consultant
6 2 (6.06%) SAP HANA Consultant
6 2 (6.06%) SharePoint Consultant
Libraries, Frameworks & Software Standards
1 6 (18.18%) Web Services
2 5 (15.15%) XML
3 3 (9.09%) .NET
4 2 (6.06%) CSS
4 2 (6.06%) HTML
4 2 (6.06%) SAP Basis
5 1 (3.03%) ASP.NET
5 1 (3.03%) Elastic Stack
Miscellaneous
1 6 (18.18%) Handset
2 2 (6.06%) Analytical Skills
2 2 (6.06%) Driving Licence
2 2 (6.06%) Greenfield Project
3 1 (3.03%) Data Protection Act
3 1 (3.03%) FMCG
3 1 (3.03%) Private Cloud
Operating Systems
1 7 (21.21%) Unix
2 1 (3.03%) Linux
2 1 (3.03%) Red Hat Enterprise Linux
2 1 (3.03%) Windows
Processes & Methodologies
1 7 (21.21%) DevOps
2 6 (18.18%) Business Intelligence
2 6 (18.18%) Software Testing
3 5 (15.15%) Data Analysis
3 5 (15.15%) System Testing
4 4 (12.12%) Coaching
4 4 (12.12%) ERP
4 4 (12.12%) Performance Management
4 4 (12.12%) Presales
4 4 (12.12%) Process Improvement
5 2 (6.06%) ITIL
6 1 (3.03%) Business Transformation
6 1 (3.03%) Configuration Management
6 1 (3.03%) Continuous Delivery
6 1 (3.03%) Continuous Improvement
6 1 (3.03%) MVC
6 1 (3.03%) Project Governance
6 1 (3.03%) Regression Testing
6 1 (3.03%) Software Delivery
6 1 (3.03%) Stakeholder Management
Programming Languages
1 5 (15.15%) PL/SQL
1 5 (15.15%) SQL
2 3 (9.09%) JavaScript
3 2 (6.06%) C#
4 1 (3.03%) Apex Code
4 1 (3.03%) SOQL
4 1 (3.03%) SOSL
Qualifications
1 1 (3.03%) BPSS Clearance
1 1 (3.03%) ISEB
1 1 (3.03%) ISTQB Foundation Certification
1 1 (3.03%) ITIL Foundation Certificate
1 1 (3.03%) MCP
1 1 (3.03%) MCSE
1 1 (3.03%) Microsoft Certification
Quality Assurance & Compliance
1 2 (6.06%) QA
2 1 (3.03%) Data Quality
2 1 (3.03%) SLA
System Software
1 1 (3.03%) Active Directory
Systems Management
1 7 (21.21%) Puppet
2 6 (18.18%) Packer
3 1 (3.03%) Ansible
3 1 (3.03%) Terraform
Vendors
1 15 (45.45%) Microsoft
2 7 (21.21%) Informatica
2 7 (21.21%) Siebel
3 6 (18.18%) Red Hat
4 5 (15.15%) Oracle
5 3 (9.09%) SAP
6 1 (3.03%) Dynatrace
6 1 (3.03%) Remedy
6 1 (3.03%) Salesforce.com
Newcastle upon Tyne
Nigel Frank International
Salary: £17500 per annum
Posted: 8 days ago
Wallsend, Tyne and Wear
Condeco Ltd
Salary: £35000 - £45000 per annum + Benefits
Posted: 8 days ago
Newcastle upon Tyne
Nigel Frank International
Salary: £50000 - £80000 per annum + Car
Posted: 15 days ago
Newcastle-under-Lyme
Applause IT Ltd
Salary: £18000 - £25000 per annum + Commission £35k OTE
Posted: 17 days ago