Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North East > Tyne and Wear
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 42 69 68
Rank change year-on-year +27 -1 -29
Permanent jobs citing CRM 70 23 30
As % of all permanent IT jobs advertised in Tyne and Wear 5.41% 2.31% 3.15%
As % of the Processes & Methodologies category 6.08% 2.78% 3.46%
Number of salaries quoted 68 18 31
Tyne and Wear median annual salary £36,250 £35,250 £47,500
Median salary % change year-on-year +2.84% -25.79% -9.52%
10th Percentile £27,500 £25,363 £29,000
90th Percentile £87,500 £60,625 £58,750
North East median annual salary £35,690 £36,750 £45,000
% change year-on-year -2.88% -18.33% -14.29%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,152 828 866
As % of all permanent IT jobs advertised in Tyne and Wear 88.96% 83.05% 90.87%
Number of salaries quoted 1,012 694 771
Tyne and Wear median annual salary £40,000 £37,500 £37,000
Median salary % change year-on-year +6.67% +1.35% -1.33%
10th Percentile £24,750 £21,250 £22,500
90th Percentile £65,000 £52,500 £58,750
North East median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - -

CRM
Job Vacancy Trend in Tyne and Wear

Job postings citing CRM as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for CRM in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Tyne and Wear.

Salary trend for CRM in Tyne and Wear

CRM
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing CRM in Tyne and Wear over the 6 months to 25 February 2018.

Salary histogram for CRM in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +21 61 £35,000 -4.76% 5
North Shields - 5 £34,500 -
Gateshead -18 2 £44,500 +31.85%
CRM
North East

For the 6 months to 25 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for CRM.

1 49 (70.00%) Dynamics CRM
2 36 (51.43%) Microsoft
3 32 (45.71%) .NET
4 28 (40.00%) MVC
5 27 (38.57%) SQL Server
6 24 (34.29%) ASP.NET
6 24 (34.29%) AngularJS
7 23 (32.86%) SharePoint
8 21 (30.00%) JavaScript
8 21 (30.00%) Web Development
9 18 (25.71%) SQL Server Reporting Services
9 18 (25.71%) WPF
10 17 (24.29%) ASP.NET MVC
10 17 (24.29%) Agile Software Development
10 17 (24.29%) Windows
11 16 (22.86%) VBA
11 16 (22.86%) Dynamics GP
11 16 (22.86%) Apple iOS
11 16 (22.86%) Android
11 16 (22.86%) Domain-Driven Design
11 16 (22.86%) Unit Testing
11 16 (22.86%) Continuous Integration
11 16 (22.86%) Xamarin
11 16 (22.86%) User Stories
11 16 (22.86%) Mobile App
11 16 (22.86%) KnockoutJS
11 16 (22.86%) React
11 16 (22.86%) SOLID
12 15 (21.43%) ERP
12 15 (21.43%) Stakeholder Management

CRM
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (32.86%) SharePoint
Applications
1 1 (1.43%) Microsoft Office
Business Applications
1 49 (70.00%) Dynamics CRM
2 16 (22.86%) Dynamics GP
3 5 (7.14%) Dynamics NAV
4 1 (1.43%) Oracle EBS
4 1 (1.43%) Oracle ERP
4 1 (1.43%) Payment Gateway
4 1 (1.43%) SAP ERP
Cloud Services
1 7 (10.00%) Dynamics 365
2 5 (7.14%) Microsoft Azure
2 5 (7.14%) Office 365
3 1 (1.43%) Amazon AWS
3 1 (1.43%) SaaS
Database & Business Intelligence
1 27 (38.57%) SQL Server
2 18 (25.71%) SQL Server Reporting Services
3 2 (2.86%) SAP HANA
4 1 (1.43%) Big Data
4 1 (1.43%) MySQL
4 1 (1.43%) Oracle Reports
Development Applications
1 1 (1.43%) Atlassian Bamboo
1 1 (1.43%) Git (software)
1 1 (1.43%) MSTest
1 1 (1.43%) NUnit
1 1 (1.43%) Octopus Deploy
1 1 (1.43%) Subversion
1 1 (1.43%) Team Foundation Server
1 1 (1.43%) TeamCity
1 1 (1.43%) Visual Studio
General
1 12 (17.14%) Finance
2 7 (10.00%) Advertising
3 5 (7.14%) Law
4 4 (5.71%) Manufacturing
4 4 (5.71%) Retail
5 3 (4.29%) Marketing
6 2 (2.86%) Banking
6 2 (2.86%) Pharmaceutical
7 1 (1.43%) Games
Job Titles
1 34 (48.57%) Developer
2 20 (28.57%) Software Developer
3 16 (22.86%) .NET Developer
4 15 (21.43%) Architect
4 15 (21.43%) CRM Architect
4 15 (21.43%) CRM Solutions Architect
4 15 (21.43%) Solutions Architect
5 13 (18.57%) .NET Software Developer
5 13 (18.57%) ASP.NET Developer
5 13 (18.57%) ASP.NET MVC Developer
6 11 (15.71%) Consultant
7 5 (7.14%) Analyst
7 5 (7.14%) Dynamics NAV Developer
7 5 (7.14%) Web Developer
8 4 (5.71%) CRM Consultant
8 4 (5.71%) Dynamics CRM Consultant
8 4 (5.71%) Microsoft Consultant
8 4 (5.71%) Microsoft CRM Consultant
8 4 (5.71%) Recruitment Consultant
8 4 (5.71%) Senior Developer
Libraries, Frameworks & Software Standards
1 32 (45.71%) .NET
2 24 (34.29%) AngularJS
2 24 (34.29%) ASP.NET
3 18 (25.71%) WPF
4 17 (24.29%) ASP.NET MVC
5 16 (22.86%) KnockoutJS
5 16 (22.86%) React
6 11 (15.71%) HTML
7 9 (12.86%) HTML5
8 8 (11.43%) .NET Core
8 8 (11.43%) CSS
8 8 (11.43%) CSS3
8 8 (11.43%) Twitter Bootstrap
9 2 (2.86%) REST
9 2 (2.86%) SAP Basis
9 2 (2.86%) SOAP
10 1 (1.43%) .NET Framework
10 1 (1.43%) Django
10 1 (1.43%) Entity Framework
10 1 (1.43%) NHibernate
Miscellaneous
1 16 (22.86%) Mobile App
2 4 (5.71%) Analytical Skills
3 2 (2.86%) Fintech
4 1 (1.43%) Linux Command Line
Operating Systems
1 17 (24.29%) Windows
2 16 (22.86%) Android
2 16 (22.86%) Apple iOS
3 1 (1.43%) Linux
Processes & Methodologies
1 28 (40.00%) MVC
2 21 (30.00%) Web Development
3 17 (24.29%) Agile Software Development
4 16 (22.86%) Continuous Integration
4 16 (22.86%) Domain-Driven Design
4 16 (22.86%) SOLID
4 16 (22.86%) Unit Testing
4 16 (22.86%) User Stories
5 15 (21.43%) ERP
5 15 (21.43%) Stakeholder Management
6 14 (20.00%) Software Engineering
7 5 (7.14%) Coaching
8 3 (4.29%) Business Development
8 3 (4.29%) Business Intelligence
8 3 (4.29%) Continuous Improvement
8 3 (4.29%) Mathematics
8 3 (4.29%) Project Management
8 3 (4.29%) Scrum
9 2 (2.86%) B2B
9 2 (2.86%) ITIL
Programming Languages
1 21 (30.00%) JavaScript
2 16 (22.86%) VBA
3 7 (10.00%) SQL
4 6 (8.57%) C
5 5 (7.14%) C#
6 2 (2.86%) Java
7 1 (1.43%) PHP
7 1 (1.43%) Python
7 1 (1.43%) VB.NET
Qualifications
1 3 (4.29%) Degree
2 1 (1.43%) ITIL Foundation Certificate
2 1 (1.43%) MCP
2 1 (1.43%) MCSE
2 1 (1.43%) Microsoft Certification
Quality Assurance & Compliance
1 1 (1.43%) SLA
System Software
1 1 (1.43%) Active Directory
Vendors
1 36 (51.43%) Microsoft
2 16 (22.86%) Xamarin
3 3 (4.29%) SAP
3 3 (4.29%) Sitecore
4 1 (1.43%) Oracle
4 1 (1.43%) Workday