The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North East / Tyne and Wear
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 38 42 36
Rank change year-on-year +4 -6  
Permanent jobs citing CRM 22 27 36
As % of all permanent IT jobs advertised in Tyne and Wear 4.84% 5.44% 6.34%
As % of the Processes & Methodologies category 5.63% 6.07% 7.26%
Number of salaries quoted 18 27 35
Median salary £39,125 £43,000 £52,500
Median salary % change year-on-year -9.01% -18.09%  
90% offered a salary of more than £26,100 £33,550 £33,000
10% offered a salary of more than £52,250 £50,000 £55,000
UK excluding London median salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.55%  

CRM is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process and methodology skills.

Process & Methodology Skills
Tyne and Wear
Permanent job vacancies with a requirement for process and methodology skills 391 445 496
As % of all permanent IT job vacancies advertised in Tyne and Wear 85.93% 89.72% 87.32%
Number of salaries quoted 356 390 432
Median salary £37,500 £40,000 £37,500
Median salary % change year-on-year -6.25% +6.66%  
90% offered a salary of more than £25,000 £27,500 £27,000
10% offered a salary of more than £45,000 £61,215 £57,500
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

CRM
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear citing CRM as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for CRM in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Tyne and Wear.

Salary trend for CRM in Tyne and Wear

CRM
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing CRM in Tyne and Wear over the 3 months to 30 March 2017.

Salary histogram for CRM in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 3 months to 30 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +8 19 £36,750 -15.51% 2
Sunderland - 2 £41,500 - 1
Gateshead - 1 £35,000 -
CRM
North East

For the 6 months to 30 March 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for CRM.

1 13 (41.94%) Law
2 11 (35.48%) Microsoft
3 10 (32.26%) Dynamics CRM
4 7 (22.58%) Puppet
4 7 (22.58%) Office 365
4 7 (22.58%) Jenkins
4 7 (22.58%) DevOps
4 7 (22.58%) Unix
4 7 (22.58%) MS Excel
4 7 (22.58%) Siebel
4 7 (22.58%) SharePoint
4 7 (22.58%) Informatica
5 6 (19.35%) Red Hat
5 6 (19.35%) CTI
5 6 (19.35%) Oracle Forms
5 6 (19.35%) Oracle Reports
5 6 (19.35%) Oracle Discoverer
5 6 (19.35%) Web Services
5 6 (19.35%) XML
5 6 (19.35%) PL/SQL
5 6 (19.35%) SQL
5 6 (19.35%) Oracle
5 6 (19.35%) Oracle EBS
5 6 (19.35%) Handset
5 6 (19.35%) Oracle HRMS
5 6 (19.35%) Oracle BI Publisher
5 6 (19.35%) Packer
5 6 (19.35%) Oracle iRecruitment
5 6 (19.35%) Data Analysis
5 6 (19.35%) Software Testing

CRM
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (22.58%) SharePoint
2 1 (3.23%) MS Exchange
2 1 (3.23%) Skype for Business
Applications
1 7 (22.58%) MS Excel
2 1 (3.23%) MS Office
Business Applications
1 10 (32.26%) Dynamics CRM
2 6 (19.35%) Oracle EBS
2 6 (19.35%) Oracle EBS R12
2 6 (19.35%) Oracle HRMS
2 6 (19.35%) Oracle iRecruitment
3 3 (9.68%) Dynamics NAV
4 1 (3.23%) Dynamics AX
4 1 (3.23%) SAP CRM
Cloud Services
1 7 (22.58%) Office 365
2 1 (3.23%) Amazon AWS
2 1 (3.23%) Amazon CloudWatch
2 1 (3.23%) Amazon EC2
2 1 (3.23%) Amazon S3
2 1 (3.23%) AWS CloudFormation
2 1 (3.23%) Microsoft Azure
Communications & Networking
1 6 (19.35%) CTI
2 1 (3.23%) Skype
2 1 (3.23%) TCP/IP
2 1 (3.23%) Wireshark
Database & Business Intelligence
1 6 (19.35%) Oracle BI Publisher
1 6 (19.35%) Oracle Discoverer
1 6 (19.35%) Oracle Reports
2 2 (6.45%) SAP HANA
2 2 (6.45%) SQL Server
3 1 (3.23%) BusinessObjects
Development Applications
1 7 (22.58%) Jenkins
2 6 (19.35%) Git (software)
2 6 (19.35%) Oracle Forms
3 1 (3.23%) GitLab
3 1 (3.23%) Maven
3 1 (3.23%) Sonatype Nexus
General
1 13 (41.94%) Law
2 2 (6.45%) Manufacturing
3 1 (3.23%) Finance
Job Titles
1 7 (22.58%) Analyst
2 6 (19.35%) Consultant
2 6 (19.35%) E-Business Specialist
2 6 (19.35%) Oracle Specialist
2 6 (19.35%) Siebel Analyst
3 4 (12.90%) Developer
4 3 (9.68%) CRM Consultant
5 2 (6.45%) .NET Developer
5 2 (6.45%) C# .NET Developer
5 2 (6.45%) C# Developer
5 2 (6.45%) CRM Developer
5 2 (6.45%) CRM Manager
5 2 (6.45%) Dynamics CRM Consultant
5 2 (6.45%) Microsoft CRM Consultant
5 2 (6.45%) Office 365 Consultant
5 2 (6.45%) SAP Basis Consultant
5 2 (6.45%) SAP Consultant
5 2 (6.45%) SAP HANA Consultant
5 2 (6.45%) SharePoint Consultant
6 1 (3.23%) Senior Web Developer
Libraries, Frameworks & Software Standards
1 6 (19.35%) Web Services
1 6 (19.35%) XML
2 3 (9.68%) .NET
3 2 (6.45%) SAP Basis
4 1 (3.23%) ASP.NET
4 1 (3.23%) CSS
4 1 (3.23%) Elastic Stack
4 1 (3.23%) HTML
Miscellaneous
1 6 (19.35%) Handset
2 3 (9.68%) Driving Licence
3 1 (3.23%) Analytical Skills
3 1 (3.23%) FMCG
3 1 (3.23%) Private Cloud
Operating Systems
1 7 (22.58%) Unix
2 2 (6.45%) Windows
3 1 (3.23%) Linux
3 1 (3.23%) Red Hat Enterprise Linux
3 1 (3.23%) Windows Server
Processes & Methodologies
1 7 (22.58%) DevOps
2 6 (19.35%) Data Analysis
2 6 (19.35%) Software Testing
2 6 (19.35%) System Testing
3 4 (12.90%) Performance Management
3 4 (12.90%) Process Improvement
4 3 (9.68%) Business Intelligence
4 3 (9.68%) Presales
5 2 (6.45%) ITIL
6 1 (3.23%) Coaching
6 1 (3.23%) Configuration Management
6 1 (3.23%) Continuous Delivery
6 1 (3.23%) Continuous Integration
6 1 (3.23%) Dashboard Development
6 1 (3.23%) Data Cleansing
6 1 (3.23%) ERP
6 1 (3.23%) MVC
6 1 (3.23%) Project Management
6 1 (3.23%) Software Delivery
6 1 (3.23%) Stakeholder Management
Programming Languages
1 6 (19.35%) PL/SQL
1 6 (19.35%) SQL
2 3 (9.68%) C#
3 2 (6.45%) JavaScript
4 1 (3.23%) C
Qualifications
1 1 (3.23%) ITIL Foundation Certificate
1 1 (3.23%) MCP
1 1 (3.23%) MCSE
1 1 (3.23%) Microsoft Certification
1 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 2 (6.45%) Data Quality
2 1 (3.23%) QA
2 1 (3.23%) SLA
System Software
1 1 (3.23%) Active Directory
Systems Management
1 7 (22.58%) Puppet
2 6 (19.35%) Packer
3 1 (3.23%) Ansible
3 1 (3.23%) Terraform
Vendors
1 11 (35.48%) Microsoft
2 7 (22.58%) Informatica
2 7 (22.58%) Siebel
3 6 (19.35%) Oracle
3 6 (19.35%) Red Hat
4 3 (9.68%) SAP
5 2 (6.45%) Remedy
6 1 (3.23%) Dynatrace
6 1 (3.23%) IFS
Sunderland, Tyne and Wear
Northern Recruitment Group
Salary: From £28,000 to £40,000 per annum
Posted: 14 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £38,000 to £45,000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: From £36,725 to £42,700 per annum
Posted: 17 days ago