Period
to 23 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North East > Tyne and Wear
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 54 75 83
Rank change year-on-year +21 +8 -45
Permanent jobs citing CRM 37 29 12
As % of all permanent IT jobs advertised in Tyne and Wear 3.86% 2.47% 1.21%
As % of the Processes & Methodologies category 4.50% 2.96% 1.36%
Number of salaries quoted 37 31 12
Tyne and Wear median annual salary £34,000 £37,500 £45,000
Median salary % change year-on-year -9.33% -16.67% -15.89%
10th Percentile £27,500 £25,750 £29,000
90th Percentile £45,250 £65,000 £52,500
North East median annual salary £35,000 £37,500 £38,000
% change year-on-year -6.67% -1.32% -24.75%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 822 980 883
As % of all permanent IT jobs advertised in Tyne and Wear 85.71% 83.55% 88.92%
Number of salaries quoted 721 808 755
Tyne and Wear median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +2.74%
10th Percentile £23,750 £25,750 £24,000
90th Percentile £64,063 £60,000 £57,500
North East median annual salary £40,000 £40,000 £40,000

CRM
Job Vacancy Trend in Tyne and Wear

Job postings citing CRM as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for CRM in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Tyne and Wear.

Salary trend for CRM in Tyne and Wear

CRM
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing CRM in Tyne and Wear over the 6 months to 23 November 2017.

Salary histogram for CRM in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +13 28 £34,000 -12.26% 4
North Shields - 4 £35,750 - 1
Sunderland -4 2 £32,000 +20.75%
Gateshead - 2 £44,500 -
CRM
North East

For the 6 months to 23 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for CRM.

1 24 (64.86%) Dynamics CRM
2 22 (59.46%) .NET
3 20 (54.05%) SQL Server
3 20 (54.05%) MVC
4 17 (45.95%) ASP.NET
4 17 (45.95%) Microsoft
4 17 (45.95%) AngularJS
5 14 (37.84%) Web Development
5 14 (37.84%) JavaScript
5 14 (37.84%) Agile Software Development
6 13 (35.14%) Unit Testing
7 12 (32.43%) ASP.NET MVC
7 12 (32.43%) SharePoint
8 11 (29.73%) Windows
8 11 (29.73%) VBA
8 11 (29.73%) SQL Server Reporting Services
8 11 (29.73%) Android
8 11 (29.73%) Domain-Driven Design
8 11 (29.73%) WPF
8 11 (29.73%) Continuous Integration
8 11 (29.73%) Dynamics GP
8 11 (29.73%) Xamarin
8 11 (29.73%) User Stories
8 11 (29.73%) Mobile App
8 11 (29.73%) KnockoutJS
8 11 (29.73%) Apple iOS
8 11 (29.73%) React
8 11 (29.73%) SOLID
9 9 (24.32%) Software Engineering
9 9 (24.32%) HTML

CRM
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (32.43%) SharePoint
2 1 (2.70%) MS Exchange
2 1 (2.70%) Skype for Business
Business Applications
1 24 (64.86%) Dynamics CRM
2 11 (29.73%) Dynamics GP
3 5 (13.51%) Dynamics NAV
4 1 (2.70%) Payment Gateway
Cloud Services
1 4 (10.81%) Microsoft Azure
2 3 (8.11%) Dynamics 365
3 1 (2.70%) Amazon AWS
3 1 (2.70%) Office 365
Communications & Networking
1 1 (2.70%) Internet
1 1 (2.70%) Skype
Database & Business Intelligence
1 20 (54.05%) SQL Server
2 11 (29.73%) SQL Server Reporting Services
3 2 (5.41%) SAP HANA
4 1 (2.70%) MySQL
Development Applications
1 1 (2.70%) Atlassian Bamboo
1 1 (2.70%) Git (software)
1 1 (2.70%) MSTest
1 1 (2.70%) NUnit
1 1 (2.70%) Octopus Deploy
1 1 (2.70%) Selenium
1 1 (2.70%) Subversion
1 1 (2.70%) Team Foundation Server
1 1 (2.70%) TeamCity
1 1 (2.70%) Visual Studio
General
1 4 (10.81%) Finance
2 3 (8.11%) Advertising
3 2 (5.41%) Pharmaceutical
4 1 (2.70%) Games
4 1 (2.70%) Marketing
4 1 (2.70%) Retail
Job Titles
1 25 (67.57%) Developer
2 13 (35.14%) .NET Developer
2 13 (35.14%) Software Developer
3 10 (27.03%) .NET Software Developer
3 10 (27.03%) ASP.NET MVC Developer
4 8 (21.62%) ASP.NET Developer
5 5 (13.51%) Dynamics NAV Developer
5 5 (13.51%) Web Developer
6 4 (10.81%) Consultant
7 3 (8.11%) Analyst
7 3 (8.11%) CRM Consultant
7 3 (8.11%) Dynamics CRM Consultant
7 3 (8.11%) Microsoft Consultant
7 3 (8.11%) Microsoft CRM Consultant
7 3 (8.11%) Senior Developer
8 2 (5.41%) Architect
8 2 (5.41%) CRM Architect
8 2 (5.41%) SAP Analyst
8 2 (5.41%) SAP Basis Analyst
8 2 (5.41%) WPF Developer
Libraries, Frameworks & Software Standards
1 22 (59.46%) .NET
2 17 (45.95%) AngularJS
2 17 (45.95%) ASP.NET
3 12 (32.43%) ASP.NET MVC
4 11 (29.73%) KnockoutJS
4 11 (29.73%) React
4 11 (29.73%) WPF
5 9 (24.32%) HTML
6 8 (21.62%) HTML5
7 7 (18.92%) CSS
7 7 (18.92%) Twitter Bootstrap
8 6 (16.22%) .NET Core
8 6 (16.22%) CSS3
9 3 (8.11%) .NET Framework
10 2 (5.41%) Entity Framework
10 2 (5.41%) SAP Basis
11 1 (2.70%) ADO.NET
11 1 (2.70%) REST
11 1 (2.70%) SOAP
11 1 (2.70%) Web Services
Miscellaneous
1 11 (29.73%) Mobile App
2 3 (8.11%) Analytical Skills
3 1 (2.70%) Greenfield Project
Operating Systems
1 11 (29.73%) Android
1 11 (29.73%) Apple iOS
1 11 (29.73%) Windows
Processes & Methodologies
1 20 (54.05%) MVC
2 14 (37.84%) Agile Software Development
2 14 (37.84%) Web Development
3 13 (35.14%) Unit Testing
4 11 (29.73%) Continuous Integration
4 11 (29.73%) Domain-Driven Design
4 11 (29.73%) SOLID
4 11 (29.73%) User Stories
5 9 (24.32%) Software Engineering
6 5 (13.51%) ERP
7 4 (10.81%) Scrum
8 3 (8.11%) Continuous Improvement
9 2 (5.41%) Coaching
9 2 (5.41%) Mentoring
9 2 (5.41%) Performance Tuning
9 2 (5.41%) PLM
10 1 (2.70%) Business Intelligence
10 1 (2.70%) Risk Management
10 1 (2.70%) Software Testing
10 1 (2.70%) Stakeholder Management
Programming Languages
1 14 (37.84%) JavaScript
2 11 (29.73%) VBA
3 7 (18.92%) SQL
4 5 (13.51%) C
5 4 (10.81%) C#
6 2 (5.41%) Java
6 2 (5.41%) VB.NET
7 1 (2.70%) T-SQL
Qualifications
1 1 (2.70%) BPSS Clearance
1 1 (2.70%) ISEB
1 1 (2.70%) ISTQB Foundation Certification
Systems Management
1 1 (2.70%) Systems Management Server (SMS)
Vendors
1 17 (45.95%) Microsoft
2 11 (29.73%) Xamarin
3 2 (5.41%) SAP
4 1 (2.70%) Sitecore