CRM Job Trends in Tyne and Wear

Customer Relationship Management (CRM)
North East > Tyne and Wear

The table below provides summary statistics and salary benchmarking for jobs advertised in Tyne and Wear requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 13 January 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Jan 2026
Same period 2025 Same period 2024
Rank 57 25 40
Rank change year-on-year -32 +15 +28
Permanent jobs citing CRM 11 56 18
As % of all permanent jobs in Tyne and Wear 1.36% 8.22% 3.40%
As % of the Processes & Methodologies category 1.72% 9.05% 3.87%
Number of salaries quoted 9 26 11
10th Percentile £26,250 - £50,000
25th Percentile £28,500 £36,250 £54,000
Median annual salary (50th Percentile) £35,000 £37,500 £60,000
Median % change year-on-year -6.67% -37.50% +20.00%
75th Percentile £39,000 £38,750 £65,000
90th Percentile £51,750 - £92,500
North East median annual salary £35,000 £37,500 £60,000
% change year-on-year -6.67% -37.50% +32.60%

All Process & Methodology Skills
Tyne and Wear

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Tyne and Wear.

Permanent vacancies with a requirement for process or methodology skills 640 619 465
As % of all permanent jobs advertised in Tyne and Wear 79.40% 90.90% 87.74%
Number of salaries quoted 476 267 405
10th Percentile £28,250 £30,000 £30,000
25th Percentile £32,875 £36,250 £36,750
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - -9.09%
75th Percentile £67,500 £69,332 £65,000
90th Percentile £81,250 £88,500 £77,500
North East median annual salary £48,897 £50,000 £47,500
% change year-on-year -2.21% +5.26% -5.00%

CRM
Job Vacancy Trend in Tyne and Wear

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in Tyne and Wear.

CRM job vacancy trend in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

Salary distribution trend for jobs in Tyne and Wear citing CRM.

Salary distribution trend for jobs in Tyne and Wear citing CRM

CRM
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing CRM in Tyne and Wear over the 6 months to 13 January 2026.

Salary histogram for CRM in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 6 months to 13 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne -11 5 £36,000 -4.00% 55
Sunderland 0 2 £43,250 -35.93% 4
Prudhoe - 2 £27,500 -
North Shields +1 1 £35,000 -6.67% 1
CRM
North East

CRM
Co-Occurring Skills & Capabilities in Tyne and Wear by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (9.09%) CMS
Applications
1 3 (27.27%) Microsoft Excel
2 2 (18.18%) Microsoft Office
Business Applications
1 1 (9.09%) Dynamics CRM
Cloud Services
1 2 (18.18%) Azure
1 2 (18.18%) Power Platform
2 1 (9.09%) Azure DevOps
2 1 (9.09%) Microsoft 365
2 1 (9.09%) Power Automate
2 1 (9.09%) Serverless
Communications & Networking
1 1 (9.09%) Internet
1 1 (9.09%) SMS
General
1 5 (45.45%) Social Skills
2 2 (18.18%) Finance
3 1 (9.09%) Advertising
3 1 (9.09%) Analytical Skills
3 1 (9.09%) Banking
3 1 (9.09%) Influencing Skills
3 1 (9.09%) Legal
3 1 (9.09%) Marketing
3 1 (9.09%) Organisational Skills
3 1 (9.09%) Public Sector
Job Titles
1 2 (18.18%) Consultant
1 2 (18.18%) Recruitment Consultant
1 2 (18.18%) Senior
2 1 (9.09%) Architect
2 1 (9.09%) CRM Executive
2 1 (9.09%) Developer
2 1 (9.09%) Lead
2 1 (9.09%) Power Platform Developer
2 1 (9.09%) Project Manager
2 1 (9.09%) Senior Manager
2 1 (9.09%) Senior Project Manager
2 1 (9.09%) Solutions Architect
2 1 (9.09%) Technical Specialist
Libraries, Frameworks & Software Standards
1 1 (9.09%) .NET
Miscellaneous
1 2 (18.18%) Onboarding
1 2 (18.18%) Self-Motivation
2 1 (9.09%) Driving Licence
2 1 (9.09%) e-Learning
2 1 (9.09%) Foreign Exchange (FX)
2 1 (9.09%) Product Ownership
2 1 (9.09%) Renewable Energy
2 1 (9.09%) Solar Panel
Processes & Methodologies
1 4 (36.36%) ERP
2 3 (27.27%) Problem-Solving
2 3 (27.27%) Time Management
3 2 (18.18%) Customer Service
3 2 (18.18%) Customer-Centricity
3 2 (18.18%) DevOps
3 2 (18.18%) Logistics
3 2 (18.18%) Project Management
3 2 (18.18%) Roadmaps
4 1 (9.09%) Agile
4 1 (9.09%) B2B
4 1 (9.09%) B2B Sales
4 1 (9.09%) Change Management
4 1 (9.09%) Commercial Awareness
4 1 (9.09%) Lead Generation
4 1 (9.09%) Microservices
4 1 (9.09%) Service Delivery
4 1 (9.09%) Software Engineering
4 1 (9.09%) Stakeholder Management
4 1 (9.09%) Supplier Management
Programming Languages
1 1 (9.09%) C#
1 1 (9.09%) PowerShell
Qualifications
1 1 (9.09%) DBS Check
Quality Assurance & Compliance
1 1 (9.09%) GDPR
1 1 (9.09%) PMO
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) Salesforce
3 1 (9.09%) Salesforce Marketing Cloud
3 1 (9.09%) Xero