Period
to 19 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
North East > Tyne and Wear
6 months to
19 Nov 2018
Same period 2017 Same period 2016
Rank 91 51 73
Rank change year-on-year -40 +22 +10
Permanent jobs citing CRM 19 37 29
As % of all permanent IT jobs advertised in Tyne and Wear 1.66% 4.00% 2.51%
As % of the Processes & Methodologies category 1.75% 4.43% 2.96%
Number of salaries quoted 15 37 31
Tyne and Wear median annual salary £23,750 £34,000 £37,500
Median salary % change year-on-year -30.15% -9.33% -16.67%
10th Percentile £18,125 £27,500 £25,750
90th Percentile £42,750 £45,250 £65,000
North East median annual salary £32,500 £35,000 £36,942
% change year-on-year -7.14% -5.26% -2.78%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,083 836 979
As % of all permanent IT jobs advertised in Tyne and Wear 94.59% 90.28% 84.62%
Number of salaries quoted 900 735 814
Tyne and Wear median annual salary £41,320 £40,000 £40,000
Median salary % change year-on-year +3.30% - +6.67%
10th Percentile £22,225 £23,350 £25,000
90th Percentile £65,125 £62,500 £60,000
North East median annual salary £40,000 £40,000 £40,000

CRM
Job Vacancy Trend in Tyne and Wear

Job postings citing CRM as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for CRM in Tyne and Wear

CRM
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Tyne and Wear.

Salary trend for CRM in Tyne and Wear

CRM
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing CRM in Tyne and Wear over the 6 months to 19 November 2018.

Salary histogram for CRM in Tyne and Wear

CRM
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Tyne and Wear region over the 6 months to 19 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -33 13 £23,125 -31.99% 10
Sunderland +2 5 £37,500 +17.19%
Wallsend - 1 £21,500 -
CRM
North East

For the 6 months to 19 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for CRM.

1 13 (68.42%) Dynamics CRM
2 10 (52.63%) ERP
2 10 (52.63%) Microsoft
3 9 (47.37%) Finance
3 9 (47.37%) Business Intelligence
4 6 (31.58%) SharePoint
4 6 (31.58%) Dynamics 365
5 5 (26.32%) Coaching
5 5 (26.32%) Microsoft Azure
5 5 (26.32%) Office 365
6 4 (21.05%) Marketing
6 4 (21.05%) SQL
6 4 (21.05%) .NET
7 3 (15.79%) MS Exchange
7 3 (15.79%) QlikView
7 3 (15.79%) Tableau
7 3 (15.79%) Dynamics AX
7 3 (15.79%) Skype for Business
7 3 (15.79%) Problem-Solving
8 2 (10.53%) GDPR
8 2 (10.53%) Analytics
8 2 (10.53%) Analytical Skills
8 2 (10.53%) Skype
8 2 (10.53%) Power BI
8 2 (10.53%) WordPress
8 2 (10.53%) Logistics
8 2 (10.53%) Agile Software Development
8 2 (10.53%) Advertising
8 2 (10.53%) B2B
8 2 (10.53%) Microsoft Certification

CRM
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (31.58%) SharePoint
2 3 (15.79%) MS Exchange
2 3 (15.79%) Skype for Business
3 2 (10.53%) WordPress
4 1 (5.26%) CMS
4 1 (5.26%) Drupal
Business Applications
1 13 (68.42%) Dynamics CRM
2 3 (15.79%) Dynamics AX
3 1 (5.26%) Dynamics NAV
3 1 (5.26%) Siebel CRM
Cloud Services
1 6 (31.58%) Dynamics 365
2 5 (26.32%) Microsoft Azure
2 5 (26.32%) Office 365
3 1 (5.26%) Amazon AWS
3 1 (5.26%) Amazon CloudWatch
3 1 (5.26%) Amazon EC2
3 1 (5.26%) Amazon S3
3 1 (5.26%) AWS CloudFormation
3 1 (5.26%) Basecamp
3 1 (5.26%) Google Analytics
3 1 (5.26%) SaaS
Communications & Networking
1 2 (10.53%) Skype
2 1 (5.26%) DHCP
2 1 (5.26%) LAN
2 1 (5.26%) TCP/IP
2 1 (5.26%) VoIP
2 1 (5.26%) VPN
2 1 (5.26%) WAN
Database & Business Intelligence
1 3 (15.79%) QlikView
2 2 (10.53%) Power BI
2 2 (10.53%) SQL Server
3 1 (5.26%) Big Data
3 1 (5.26%) BusinessObjects
3 1 (5.26%) Data Warehouse
3 1 (5.26%) DecisionStream
3 1 (5.26%) MySQL
3 1 (5.26%) RDBMS
3 1 (5.26%) Relational Database
3 1 (5.26%) SQL Server 2000
Development Applications
1 1 (5.26%) Git (software)
1 1 (5.26%) GitLab
1 1 (5.26%) Jenkins
1 1 (5.26%) Maven
1 1 (5.26%) Sonatype Nexus
1 1 (5.26%) Subversion
1 1 (5.26%) Visual Studio
General
1 9 (47.37%) Finance
2 4 (21.05%) Marketing
3 2 (10.53%) Advertising
4 1 (5.26%) Law
4 1 (5.26%) Retail
Job Titles
1 6 (31.58%) Consultant
2 5 (26.32%) Developer
2 5 (26.32%) Recruitment Consultant
3 3 (15.79%) Trainee
3 3 (15.79%) Trainee Consultant
3 3 (15.79%) Trainee Recruitment Consultant
4 2 (10.53%) Administrator
4 2 (10.53%) Architect
4 2 (10.53%) Dynamics AX Architect
4 2 (10.53%) Solutions Architect
4 2 (10.53%) Systems Developer
5 1 (5.26%) .NET Developer
5 1 (5.26%) 1st Line Support
5 1 (5.26%) 1st Line Support Engineer
5 1 (5.26%) Business Developer
5 1 (5.26%) CRM Consultant
5 1 (5.26%) Dynamics CRM Consultant
5 1 (5.26%) Graduate
5 1 (5.26%) Software Developer
5 1 (5.26%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (21.05%) .NET
2 2 (10.53%) HTML
3 1 (5.26%) AngularJS
3 1 (5.26%) ASP.NET
3 1 (5.26%) CSS
3 1 (5.26%) CSS3
3 1 (5.26%) Elastic Stack
3 1 (5.26%) HTML5
3 1 (5.26%) jQuery
3 1 (5.26%) LESS
3 1 (5.26%) Node.js
3 1 (5.26%) Sass
3 1 (5.26%) Vue.js
Miscellaneous
1 2 (10.53%) Analytical Skills
2 1 (5.26%) Blog
2 1 (5.26%) Data Centre
2 1 (5.26%) Greenfield Project
2 1 (5.26%) Management Information System
2 1 (5.26%) Private Cloud
2 1 (5.26%) Social Media
2 1 (5.26%) User Experience
Operating Systems
1 1 (5.26%) Linux
1 1 (5.26%) Red Hat Enterprise Linux
1 1 (5.26%) Unix
1 1 (5.26%) Windows
1 1 (5.26%) Windows Server
Processes & Methodologies
1 10 (52.63%) ERP
2 9 (47.37%) Business Intelligence
3 5 (26.32%) Coaching
4 3 (15.79%) Problem-Solving
5 2 (10.53%) Agile Software Development
5 2 (10.53%) Analytics
5 2 (10.53%) B2B
5 2 (10.53%) Logistics
6 1 (5.26%) Business Development
6 1 (5.26%) Content Management
6 1 (5.26%) Continuous Integration
6 1 (5.26%) Data Architecture
6 1 (5.26%) Data Extraction
6 1 (5.26%) Data Mapping
6 1 (5.26%) Data Validation
6 1 (5.26%) Demand Management
6 1 (5.26%) System Testing
6 1 (5.26%) TDD
6 1 (5.26%) Technical Architecture
6 1 (5.26%) Web Development
Programming Languages
1 4 (21.05%) SQL
2 2 (10.53%) C#
2 2 (10.53%) JavaScript
3 1 (5.26%) Java
3 1 (5.26%) PHP
Qualifications
1 2 (10.53%) Microsoft Certification
2 1 (5.26%) BPSS Clearance
2 1 (5.26%) Degree
2 1 (5.26%) SC Cleared
2 1 (5.26%) Security Cleared
Quality Assurance & Compliance
1 2 (10.53%) GDPR
2 1 (5.26%) QA
2 1 (5.26%) SLA
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) Hyper-V
1 1 (5.26%) VMware Infrastructure
Systems Management
1 1 (5.26%) Ansible
1 1 (5.26%) Puppet
1 1 (5.26%) Terraform
Vendors
1 10 (52.63%) Microsoft
2 3 (15.79%) Tableau
3 1 (5.26%) Cisco
3 1 (5.26%) Cognos
3 1 (5.26%) Dynatrace
3 1 (5.26%) Google
3 1 (5.26%) Informatica
3 1 (5.26%) Mitel
3 1 (5.26%) Salesforce.com
3 1 (5.26%) Siebel
3 1 (5.26%) VMware