2nd/3rd Line Support Technician Job Trends in the UK excluding London

2nd/3rd Line Support Technician
UK > UK excluding London

The median 2nd/3rd Line Support Technician salary in the UK excluding London is £40,000 per year, according to job vacancies posted during the 6 months leading to 6 June 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Jun 2026
Same period 2025 Same period 2024
Rank 588 - 753
Rank change year-on-year - - -36
Permanent jobs requiring a 2nd/3rd Line Support Technician 7 0 3
As % of all permanent jobs in the UK excluding London 0.011% - 0.004%
As % of the Job Titles category 0.011% - 0.004%
Number of salaries quoted 1 0 3
10th Percentile - - -
25th Percentile £37,500 - £32,500
Median annual salary (50th Percentile) £40,000 - £35,000
Median % change year-on-year - - -6.67%
75th Percentile £42,500 - £42,250
90th Percentile - - £45,100
UK median annual salary £40,000 - £35,000
% change year-on-year - - -6.67%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 62,690 26,189 71,219
% of permanent jobs with a recognized job title 94.39% 89.08% 94.96%
Number of salaries quoted 42,700 13,998 51,272
10th Percentile £30,000 £27,000 £26,750
25th Percentile £36,250 £35,000 £35,000
Median annual salary (50th Percentile) £50,000 £50,500 £50,000
Median % change year-on-year -0.99% +1.00% -6.54%
75th Percentile £70,000 £67,500 £63,750
90th Percentile £85,000 £80,250 £76,250
UK median annual salary £55,000 £57,500 £52,500
% change year-on-year -4.35% +9.52% -12.50%

2nd/3rd Line Support Technician
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring '2nd/3rd Line Support Technician' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

2nd/3rd Line Support Technician job vacancy trend in the UK excluding London

2nd/3rd Line Support Technician
Salary Trend in the UK excluding London

Salary distribution trend for 2nd/3rd Line Support Technician job vacancies in the UK excluding London.

Salary distribution trend for 2nd/3rd Line Support Technician job vacancies in the UK excluding London

2nd/3rd Line Support Technician
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd/3rd Line Support Technician within the UK excluding London region over the 6 months to 6 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North East - 4 - - 1
North of England - 4 - - 1
Scotland - 2 - - 2
South East - 1 £40,000 -
2nd/3rd Line Support Technician
UK

2nd/3rd Line Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 6 June 2026, 2nd/3rd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 2nd/3rd Line Support Technician in the job title.

1 4 (57.14%) Active Directory
1 4 (57.14%) Microsoft
1 4 (57.14%) VMware
1 4 (57.14%) VMware Infrastructure
2 3 (42.86%) Proactive Maintenance
2 3 (42.86%) Problem-Solving
2 3 (42.86%) SharePoint
2 3 (42.86%) Wireless
3 1 (14.29%) AWS
3 1 (14.29%) Azure
3 1 (14.29%) Capacity Management
3 1 (14.29%) Citrix
3 1 (14.29%) Client Onboarding
3 1 (14.29%) Customer Service
3 1 (14.29%) DHCP
3 1 (14.29%) DNS
3 1 (14.29%) Firewall
3 1 (14.29%) Hyper-V
3 1 (14.29%) Linux
3 1 (14.29%) Mentoring
3 1 (14.29%) Microsoft 365
3 1 (14.29%) Project Delivery
3 1 (14.29%) Remote Desktop
3 1 (14.29%) SaaS
3 1 (14.29%) Security Patching
3 1 (14.29%) TCP/IP
3 1 (14.29%) VLAN
3 1 (14.29%) VPN
3 1 (14.29%) Windows
3 1 (14.29%) Windows Server

2nd/3rd Line Support Technician Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (42.86%) SharePoint
Cloud Services
1 1 (14.29%) AWS
1 1 (14.29%) Azure
1 1 (14.29%) Microsoft 365
1 1 (14.29%) SaaS
Communications & Networking
1 3 (42.86%) Wireless
2 1 (14.29%) DHCP
2 1 (14.29%) DNS
2 1 (14.29%) Firewall
2 1 (14.29%) Remote Desktop
2 1 (14.29%) TCP/IP
2 1 (14.29%) VLAN
2 1 (14.29%) VPN
General
1 3 (42.86%) Social Skills
2 1 (14.29%) Organisational Skills
Miscellaneous
1 1 (14.29%) Onboarding
Operating Systems
1 1 (14.29%) Linux
1 1 (14.29%) Windows
1 1 (14.29%) Windows Server
Processes & Methodologies
1 3 (42.86%) Proactive Maintenance
1 3 (42.86%) Problem-Solving
2 1 (14.29%) Capacity Management
2 1 (14.29%) Client Onboarding
2 1 (14.29%) Customer Service
2 1 (14.29%) Mentoring
2 1 (14.29%) Project Delivery
2 1 (14.29%) Security Patching
System Software
1 4 (57.14%) Active Directory
1 4 (57.14%) VMware Infrastructure
2 1 (14.29%) Hyper-V
Vendors
1 4 (57.14%) Microsoft
1 4 (57.14%) VMware
2 1 (14.29%) Citrix