Incident and Problem Manager Job Trends in the UK excluding London

Incident & Problem Manager
UK > UK excluding London

The median Incident & Problem Manager salary in the UK excluding London is £60,000 per year, according to job vacancies posted during the 6 months leading to 14 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Dec 2025
Same period 2024 Same period 2023
Rank 510 574 539
Rank change year-on-year +64 -35 +225
Permanent jobs requiring an Incident and Problem Manager 3 1 3
As % of all permanent jobs in the UK excluding London 0.007% 0.003% 0.011%
As % of the Job Titles category 0.008% 0.003% 0.011%
Number of salaries quoted 1 1 2
10th Percentile - - £35,365
25th Percentile £57,500 £52,500 £37,388
Median annual salary (50th Percentile) £60,000 £55,000 £42,343
Median % change year-on-year +9.09% +29.89% -19.35%
75th Percentile £62,500 £57,500 £48,214
90th Percentile - - £50,786
UK median annual salary £75,000 £62,500 £42,343
% change year-on-year +20.00% +47.60% -32.25%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 37,176 37,275 27,254
% of permanent jobs with a recognized job title 89.88% 93.78% 95.49%
Number of salaries quoted 22,452 19,197 20,612
10th Percentile £27,750 £31,000 £28,000
25th Percentile £33,750 £40,000 £37,500
Median annual salary (50th Percentile) £48,500 £52,500 £52,500
Median % change year-on-year -7.62% - -
75th Percentile £65,000 £68,119 £67,500
90th Percentile £80,000 £82,500 £80,000
UK median annual salary £55,000 £59,430 £60,000
% change year-on-year -7.45% -0.95% -

Incident and Problem Manager
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'Incident and Problem Manager' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

Incident and Problem Manager job vacancy trend in the UK excluding London

Incident and Problem Manager
Salary Trend in the UK excluding London

Salary distribution trend for Incident and Problem Manager job vacancies in the UK excluding London.

Salary distribution trend for Incident and Problem Manager job vacancies in the UK excluding London

Incident and Problem Manager
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident and Problem Manager within the UK excluding London region over the 6 months to 14 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire - 1 £60,000 -
Wales - 1 - -
Scotland - 1 - - 4
North of England - 1 £60,000 - 1
Incident and Problem Manager
UK

Incident and Problem Manager Skill Set
Top 17 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 14 December 2025, Incident and Problem Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Incident and Problem Manager in the job title.

1 3 (100.00%) ITIL
1 3 (100.00%) Root Cause Analysis
2 2 (66.67%) ITSM
2 2 (66.67%) Problem Management
2 2 (66.67%) Problem-Solving
3 1 (33.33%) Agile
3 1 (33.33%) Analytical Thinking
3 1 (33.33%) Decision-Making
3 1 (33.33%) DevOps
3 1 (33.33%) Incident Management
3 1 (33.33%) Incident Response
3 1 (33.33%) ITIL Foundation Certificate
3 1 (33.33%) Major Incident Management
3 1 (33.33%) Service Management
3 1 (33.33%) ServiceNow
3 1 (33.33%) Site Reliability Engineering
3 1 (33.33%) Stakeholder Management

Incident and Problem Manager Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

General
1 3 (100.00%) Social Skills
2 2 (66.67%) Analytical Skills
3 1 (33.33%) Finance
3 1 (33.33%) Influencing Skills
3 1 (33.33%) Law
Processes & Methodologies
1 3 (100.00%) ITIL
1 3 (100.00%) Root Cause Analysis
2 2 (66.67%) ITSM
2 2 (66.67%) Problem Management
2 2 (66.67%) Problem-Solving
3 1 (33.33%) Agile
3 1 (33.33%) Analytical Thinking
3 1 (33.33%) Decision-Making
3 1 (33.33%) DevOps
3 1 (33.33%) Incident Management
3 1 (33.33%) Incident Response
3 1 (33.33%) Major Incident Management
3 1 (33.33%) Service Management
3 1 (33.33%) Site Reliability Engineering
3 1 (33.33%) Stakeholder Management
Qualifications
1 1 (33.33%) ITIL Foundation Certificate
Vendors
1 1 (33.33%) ServiceNow