ServiceNow Job Trends in the UK excluding London

ServiceNow
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 16 March 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
16 Mar 2026
Same period 2025 Same period 2024
Rank 218 213 277
Rank change year-on-year -5 +64 +10
Permanent jobs citing ServiceNow 453 360 600
As % of all permanent jobs in the UK excluding London 0.85% 1.30% 1.02%
As % of the Vendors category 3.24% 3.41% 2.74%
Number of salaries quoted 248 231 467
10th Percentile £31,250 £26,000 £25,750
25th Percentile £40,000 £33,125 £32,250
Median annual salary (50th Percentile) £52,500 £47,500 £50,000
Median % change year-on-year +10.53% -5.00% -4.76%
75th Percentile £75,000 £63,125 £67,968
90th Percentile £86,675 £75,000 £84,978
UK median annual salary £65,000 £57,500 £60,000
% change year-on-year +13.04% -4.17% +4.35%

All Vendors
UK excluding London

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services in the UK excluding London.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 13,970 10,568 21,921
As % of all permanent jobs advertised in the UK excluding London 26.14% 38.25% 37.12%
Number of salaries quoted 7,344 6,270 16,819
10th Percentile £27,000 £28,500 £25,759
25th Percentile £31,250 £36,250 £31,579
Median annual salary (50th Percentile) £45,000 £51,251 £46,293
Median % change year-on-year -12.20% +10.71% -7.41%
75th Percentile £62,500 £66,206 £60,000
90th Percentile £78,500 £78,750 £73,750
UK median annual salary £52,500 £57,101 £50,000
% change year-on-year -8.06% +14.20% -13.04%

ServiceNow
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings citing ServiceNow relative to all permanent IT jobs advertised in the UK excluding London.

ServiceNow job vacancy trend in the UK excluding London

ServiceNow
Salary Trend in the UK excluding London

Salary distribution trend for jobs in the UK excluding London citing ServiceNow.

Salary distribution trend for jobs in the UK excluding London citing ServiceNow

ServiceNow
Salary Histogram in the UK excluding London

Salary distribution for jobs citing ServiceNow in the UK excluding London over the 6 months to 16 March 2026.

Salary histogram for ServiceNow in the UK excluding London

ServiceNow
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ServiceNow within the UK excluding London region over the 6 months to 16 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England -30 144 £50,000 - 53
South East +48 104 £52,500 +5.00% 92
North West +8 92 £53,750 -17.31% 26
Midlands -30 69 £49,472 +4.15% 35
West Midlands -4 49 £55,000 +10.00% 24
East of England +10 45 £60,000 +5.26% 29
Yorkshire -37 34 £50,000 +25.00% 21
South West -35 32 £42,500 -5.56% 21
Scotland -10 30 £68,500 +14.71% 13
Northern Ireland -10 26 £90,000 +57.30% 1
North East -41 18 £48,945 -17.64% 7
East Midlands -48 18 £32,500 - 11
Wales -18 3 £54,054 +14.26% 5
ServiceNow
UK

ServiceNow
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (4.19%) SharePoint
2 13 (2.87%) Microsoft Exchange
3 8 (1.77%) Confluence
4 2 (0.44%) IIS
5 1 (0.22%) Apache Spark
5 1 (0.22%) Camunda
5 1 (0.22%) Oracle Workflow
Applications
1 62 (13.69%) Microsoft Office
2 10 (2.21%) MS Visio
3 6 (1.32%) Microsoft Excel
4 4 (0.88%) Microsoft PowerPoint
5 3 (0.66%) Microsoft Project
6 2 (0.44%) AutoCAD
7 1 (0.22%) Spreadsheet
Business Applications
1 13 (2.87%) SAP HR
2 11 (2.43%) Dynamics CRM
3 9 (1.99%) Dynamics NAV
3 9 (1.99%) Magento
3 9 (1.99%) Remedy ITSM
3 9 (1.99%) Shopify
4 3 (0.66%) Workday HCM
5 2 (0.44%) Integrated Workplace Management System
5 2 (0.44%) Salesforce CRM
5 2 (0.44%) SAP GRC
6 1 (0.22%) Infor M3
Cloud Services
1 111 (24.50%) Microsoft 365
2 77 (17.00%) Azure
3 73 (16.11%) AWS
4 30 (6.62%) Power Platform
5 20 (4.42%) Entra ID
5 20 (4.42%) SaaS
6 11 (2.43%) Dynamics 365
6 11 (2.43%) GCP
7 10 (2.21%) Mimecast
8 8 (1.77%) Azure Logic Apps
8 8 (1.77%) OneDrive
9 7 (1.55%) Amazon CloudWatch
9 7 (1.55%) Cloud Computing
9 7 (1.55%) Power Automate
10 6 (1.32%) IaaS
10 6 (1.32%) PaaS
10 6 (1.32%) PowerApps
11 5 (1.10%) Azure DevOps
12 4 (0.88%) Azure Sentinel
13 3 (0.66%) Azure Monitor
Communications & Networking
1 28 (6.18%) VPN
2 26 (5.74%) Firewall
3 18 (3.97%) DNS
4 17 (3.75%) LAN
4 17 (3.75%) WAN
5 15 (3.31%) DHCP
5 15 (3.31%) VLAN
6 11 (2.43%) BGP
6 11 (2.43%) Wireless
7 8 (1.77%) Broadband
7 8 (1.77%) Network Security
8 7 (1.55%) Cisco ASA
8 7 (1.55%) Cisco Nexus
8 7 (1.55%) Cisco Wireless
8 7 (1.55%) EIGRP
8 7 (1.55%) OSPF
8 7 (1.55%) SNMP
8 7 (1.55%) WAAS
8 7 (1.55%) Wireless Security
9 6 (1.32%) Wi-Fi
Database & Business Intelligence
1 24 (5.30%) Power BI
2 20 (4.42%) SQL Server
3 18 (3.97%) Tableau
4 3 (0.66%) PostgreSQL
5 2 (0.44%) Power Query
6 1 (0.22%) Data Lake
6 1 (0.22%) Oracle BI Publisher
6 1 (0.22%) Oracle Reports
Development Applications
1 73 (16.11%) JIRA
2 2 (0.44%) Selenium
2 2 (0.44%) Zephyr
3 1 (0.22%) Cypress.io
General
1 188 (41.50%) Social Skills
2 57 (12.58%) Analytical Skills
3 47 (10.38%) French Language
4 44 (9.71%) Finance
5 40 (8.83%) Presentation Skills
6 30 (6.62%) Games
7 29 (6.40%) Legal
8 28 (6.18%) Swedish Language
9 27 (5.96%) Public Sector
10 25 (5.52%) Law
10 25 (5.52%) Marketing
11 13 (2.87%) German Language
12 12 (2.65%) Inclusion and Diversity
13 10 (2.21%) Retail
14 9 (1.99%) Back Office
15 8 (1.77%) Documentation Skills
16 6 (1.32%) Influencing Skills
16 6 (1.32%) Manufacturing
16 6 (1.32%) Telecoms
17 5 (1.10%) Banking
Job Titles
1 109 (24.06%) Analyst
2 66 (14.57%) Service Analyst
3 63 (13.91%) Senior
4 61 (13.47%) Architect
4 61 (13.47%) Service Desk Analyst
5 37 (8.17%) ServiceNow Architect
6 35 (7.73%) Developer
7 34 (7.51%) ServiceNow Developer
8 28 (6.18%) IT Support
9 27 (5.96%) IT Manager
9 27 (5.96%) Service Manager
10 23 (5.08%) Support Analyst
11 22 (4.86%) Infrastructure Support
11 22 (4.86%) Senior Architect
11 22 (4.86%) Senior Manager
12 21 (4.64%) Applications Support
13 20 (4.42%) Sales Executive
13 20 (4.42%) Support Engineer
14 19 (4.19%) Applications Support Analyst
14 19 (4.19%) HR Advisor
Libraries, Frameworks & Software Standards
1 24 (5.30%) REST
2 20 (4.42%) SOAP
3 10 (2.21%) Middleware
4 7 (1.55%) LDAP
4 7 (1.55%) Web Services
5 6 (1.32%) .NET
5 6 (1.32%) CSS
5 6 (1.32%) HTML
5 6 (1.32%) JSON
5 6 (1.32%) SAML
5 6 (1.32%) XML
6 4 (0.88%) ARM Templates
7 3 (0.66%) JDBC
8 2 (0.44%) EDI
8 2 (0.44%) JWT
9 1 (0.22%) Kafka
9 1 (0.22%) OAuth
9 1 (0.22%) OAuth2
9 1 (0.22%) Playwright
Miscellaneous
1 60 (13.25%) Onboarding
2 22 (4.86%) Product Ownership
3 18 (3.97%) CMDB
4 12 (2.65%) Data Centre
5 11 (2.43%) Low-Code
6 8 (1.77%) Cyber Threat
6 8 (1.77%) Driving Licence
6 8 (1.77%) Management Information System
7 7 (1.55%) Cyberattack
7 7 (1.55%) Hybrid Cloud
8 6 (1.32%) Enterprise Software
9 5 (1.10%) Self-Motivation
10 4 (0.88%) Analytical Mindset
10 4 (0.88%) ARM Cortex
10 4 (0.88%) Data Protection Act
10 4 (0.88%) Public Cloud
10 4 (0.88%) Security Operations Centre
10 4 (0.88%) Smartphone
11 3 (0.66%) Clustering
11 3 (0.66%) Linux Command Line
Operating Systems
1 78 (17.22%) Windows
2 39 (8.61%) Windows 10
3 18 (3.97%) Windows Server
4 9 (1.99%) Linux
5 6 (1.32%) Mac OS
6 2 (0.44%) Android
6 2 (0.44%) Apple iOS
6 2 (0.44%) Windows 7
Processes & Methodologies
1 226 (49.89%) ITSM
2 193 (42.60%) ITIL
3 105 (23.18%) Continuous Improvement
4 102 (22.52%) Service Management
5 82 (18.10%) Customer Service
6 74 (16.34%) Problem-Solving
7 64 (14.13%) Service Delivery
8 62 (13.69%) Stakeholder Management
9 54 (11.92%) Decision-Making
10 53 (11.70%) Agile
11 46 (10.15%) User Experience
12 45 (9.93%) Performance Metrics
13 42 (9.27%) Process Improvement
14 39 (8.61%) CRM
15 34 (7.51%) Mentoring
16 33 (7.28%) Time Management
17 31 (6.84%) Project Management
17 31 (6.84%) Workflow
18 30 (6.62%) Asset Management
18 30 (6.62%) Change Management
Programming Languages
1 29 (6.40%) Python
2 27 (5.96%) JavaScript
3 21 (4.64%) SQL
4 20 (4.42%) PowerShell
5 9 (1.99%) T-SQL
6 4 (0.88%) Bicep
6 4 (0.88%) Kusto Query Language
7 3 (0.66%) C#
8 1 (0.22%) Java
8 1 (0.22%) Korn
8 1 (0.22%) PHP
8 1 (0.22%) TypeScript
Qualifications
1 108 (23.84%) Degree
2 48 (10.60%) Microsoft Certification
3 43 (9.49%) MCSE
4 41 (9.05%) AWS Certification
5 39 (8.61%) Security Cleared
6 29 (6.40%) SC Cleared
7 23 (5.08%) PMI Certification
7 23 (5.08%) PMP
8 17 (3.75%) ITIL Certification
9 13 (2.87%) Computer Science Degree
10 9 (1.99%) Cisco Certification
11 7 (1.55%) CCIE
11 7 (1.55%) CCNP
11 7 (1.55%) ITIL Foundation Certificate
12 6 (1.32%) DV Cleared
13 4 (0.88%) A+ Certification
13 4 (0.88%) ISTQB
14 3 (0.66%) CISSP
14 3 (0.66%) CRISC
14 3 (0.66%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 55 (12.14%) QA
2 23 (5.08%) SLA
3 20 (4.42%) Accessibility
4 17 (3.75%) GDPR
5 8 (1.77%) PMO
6 7 (1.55%) Data Quality
7 5 (1.10%) GRC
7 5 (1.10%) ISO/IEC 19770
7 5 (1.10%) ISO/IEC 27001
8 4 (0.88%) NIST
9 2 (0.44%) Cyber Essentials
9 2 (0.44%) Sarbanes-Oxley
10 1 (0.22%) Cyber Essentials PLUS
10 1 (0.22%) Government Security Classifications
10 1 (0.22%) HMG Security Policy Framework
10 1 (0.22%) ISO/IEC 20000
10 1 (0.22%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
10 1 (0.22%) PCI DSS
10 1 (0.22%) SOC 2
10 1 (0.22%) WCAG
System Software
1 75 (16.56%) Active Directory
2 8 (1.77%) Virtual Machines
3 7 (1.55%) ProxySG
4 5 (1.10%) VMware Infrastructure
5 3 (0.66%) Docker
5 3 (0.66%) Hyper-V
6 2 (0.44%) BitLocker
Systems Management
1 43 (9.49%) SCCM
2 14 (3.09%) Microsoft Intune
3 12 (2.65%) Single Sign-On
4 8 (1.77%) Terraform
5 7 (1.55%) Prometheus
6 4 (0.88%) Ansible
6 4 (0.88%) Grafana
6 4 (0.88%) Nagios
6 4 (0.88%) vCenter Server
6 4 (0.88%) ZABBIX
7 3 (0.66%) RSA Archer
8 1 (0.22%) Active Directory Federation Services
8 1 (0.22%) Forefront Identity Manager
8 1 (0.22%) Jamf Pro
Vendors
1 116 (25.61%) Microsoft
2 31 (6.84%) Salesforce
3 27 (5.96%) BMC
4 26 (5.74%) SolarWinds
5 25 (5.52%) SAP
5 25 (5.52%) Workday
6 20 (4.42%) HubSpot
7 18 (3.97%) Anaplan
7 18 (3.97%) Genesys
7 18 (3.97%) Verint
8 11 (2.43%) F5
9 9 (1.99%) Cisco
9 9 (1.99%) ConnectWise
9 9 (1.99%) MuleSoft
9 9 (1.99%) Remedy
9 9 (1.99%) WooCommerce
10 8 (1.77%) Fortinet
10 8 (1.77%) Google
10 8 (1.77%) Splunk
11 7 (1.55%) Infoblox