Second Line Technical Support Engineer
UK
The median Second Line Technical Support Engineer salary in the UK is £33,000 per year according to job vacancies posted during the 6 months to 4 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 4 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 907 | 993 | 1199 |
| Rank change year-on-year | +86 | +206 | -302 |
| Permanent jobs requiring a 2nd Line Technical Support Engineer | 4 | 6 | 14 |
| As % of all permanent jobs advertised in the UK | 0.004% | 0.006% | 0.009% |
| As % of the Job Titles category | 0.004% | 0.006% | 0.009% |
| Number of salaries quoted | 4 | 6 | 13 |
| 10th Percentile | £28,250 | £26,250 | £24,600 |
| 25th Percentile | £29,375 | £26,625 | £31,250 |
| Median annual salary (50th Percentile) | £33,000 | £31,500 | £40,000 |
| Median % change year-on-year | +4.76% | -21.25% | +61.94% |
| 75th Percentile | £36,688 | £33,500 | £42,500 |
| 90th Percentile | £37,925 | £34,250 | £43,500 |
| UK excluding London median annual salary | £30,000 | £33,500 | £32,500 |
| % change year-on-year | -10.45% | +3.08% | +31.58% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,212 | 94,769 | 150,357 |
| % of permanent jobs with a recognized job title | 94.62% | 91.51% | 96.09% |
| Number of salaries quoted | 66,814 | 59,630 | 85,382 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,500 | £60,000 | £60,000 |
| Median % change year-on-year | -12.50% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,225 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
2nd Line Technical Support Engineer
Job Vacancy Trend
Job postings that featured 2nd Line Technical Support Engineer in the job title as a proportion of all IT jobs advertised.
2nd Line Technical Support Engineer
Salary Trend
3-month moving average salary quoted in jobs citing 2nd Line Technical Support Engineer.
2nd Line Technical Support Engineer
Top 6 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Technical Support Engineer within the UK over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +89 | 4 | £33,000 | +11.86% | 1 |
| London | - | 3 | £36,000 | - | |
| Work from Home | +77 | 1 | £36,000 | +30.91% | |
| North of England | +33 | 1 | £30,000 | -10.45% | |
| North West | +10 | 1 | £30,000 | -10.45% | |
| UK excluding London | -13 | 1 | £30,000 | -10.45% | 1 |
2nd Line Technical Support Engineer Skill Set
Top 11 Co-occurring Skills and Capabilities
For the 6 months to 4 May 2024, 2nd Line Technical Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring 2nd Line Technical Support Engineer in the job title.
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2nd Line Technical Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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