Period
to 23 January 2018

The median annual salary for a 3rd Line Server Support was £37,500 in advertised job vacancies during the 6 months to 23 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Third Line Server Support
UK
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 1125 1111 1053
Rank change year-on-year -14 -58 +6
Permanent jobs requiring a 3rd Line Server Support 51 82 206
As % of all permanent IT jobs advertised in the UK 0.029% 0.047% 0.099%
As % of the Job Titles category 0.030% 0.048% 0.10%
Number of salaries quoted 43 67 183
UK median annual salary £37,500 £38,000 £36,000
Median salary % change year-on-year -1.32% +5.56% -3.36%
10th Percentile £26,000 £29,000 £21,750
90th Percentile £46,000 £53,750 £45,000
UK excluding London median annual salary £36,250 £38,000 £36,000
% change year-on-year -4.61% +5.56% +4.35%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 167,793 169,672 200,153
% of permanent IT jobs with a recognized job title 96.11% 96.47% 96.59%
Number of salaries quoted 136,587 141,257 167,368
UK median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,000 £26,750
90th Percentile £80,000 £77,500 £76,000
UK excluding London median annual salary £42,500 £42,500 £41,500
% change year-on-year - +2.41% +3.75%

3rd Line Server Support
Job Vacancy Trend

Job postings that featured 3rd Line Server Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for 3rd Line Server Support in the UK

3rd Line Server Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Server Support.

Salary trend for 3rd Line Server Support in the UK

3rd Line Server Support
Salary Histogram

The salary distribution of IT jobs citing 3rd Line Server Support over the 6 months to 23 January 2018.

Salary histogram for 3rd Line Server Support in the UK

3rd Line Server Support
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Server Support within the UK over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -24 51 £37,500 -6.25% 6
UK excluding London +17 37 £36,250 -4.61% 3
London -55 15 £42,500 +4.94% 3
South East +28 13 £28,500 -7.32%
North of England - 11 £34,500 - 2
Midlands +16 8 £37,500 +11.94%
North West - 8 £40,000 - 2
East Midlands +16 6 £42,500 +26.87%
East of England +8 3 £40,000 -18.37%
South West -2 2 £37,500 -1.32% 1
West Midlands -10 2 £36,250 +6.62%
North East - 2 £34,000 -
Yorkshire - 1 £27,500 -

3rd Line Server Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 January 2018, 3rd Line Server Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring 3rd Line Server Support in the job title.

1 48 (94.12%) Windows
2 41 (80.39%) Active Directory
3 39 (76.47%) Windows Server
4 32 (62.75%) VMware
5 29 (56.86%) Microsoft
6 26 (50.98%) Windows Server 2012
7 22 (43.14%) Microsoft Azure
7 22 (43.14%) MS Exchange
8 21 (41.18%) Hyper-V
9 17 (33.33%) Windows Server 2008
9 17 (33.33%) DNS
10 15 (29.41%) Office 365
11 14 (27.45%) SCCM
11 14 (27.45%) DHCP
12 13 (25.49%) SQL
12 13 (25.49%) ITIL
13 12 (23.53%) Firewall
13 12 (23.53%) Microsoft Certification
13 12 (23.53%) Cisco
14 11 (21.57%) TCP/IP
14 11 (21.57%) Windows 10
14 11 (21.57%) VMware Infrastructure
15 10 (19.61%) Skype for Business
15 10 (19.61%) SAN
16 9 (17.65%) LAN
16 9 (17.65%) Skype
16 9 (17.65%) Problem Management
17 8 (15.69%) WSUS
17 8 (15.69%) Microsoft Office
17 8 (15.69%) SLA

3rd Line Server Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (43.14%) MS Exchange
2 10 (19.61%) Skype for Business
3 7 (13.73%) Exchange Server 2010
4 6 (11.76%) IIS
5 5 (9.80%) Exchange Server 2013
6 2 (3.92%) Exchange Server 2003
7 1 (1.96%) Exchange Server 2007
7 1 (1.96%) SharePoint
Applications
1 8 (15.69%) Microsoft Office
Cloud Services
1 22 (43.14%) Microsoft Azure
2 15 (29.41%) Office 365
3 3 (5.88%) Amazon AWS
4 2 (3.92%) Azure Active Directory
5 1 (1.96%) IaaS
Communications & Networking
1 17 (33.33%) DNS
2 14 (27.45%) DHCP
3 12 (23.53%) Firewall
4 11 (21.57%) TCP/IP
5 10 (19.61%) SAN
6 9 (17.65%) LAN
6 9 (17.65%) Skype
7 6 (11.76%) WAN
8 4 (7.84%) Internet
8 4 (7.84%) SMTP
8 4 (7.84%) VoIP
9 2 (3.92%) VLAN
9 2 (3.92%) WLAN
10 1 (1.96%) Cisco ASA
10 1 (1.96%) Cisco PIX
10 1 (1.96%) Fibre Channel
10 1 (1.96%) iSCSI
10 1 (1.96%) OpenVPN
10 1 (1.96%) Remote Desktop
10 1 (1.96%) Wi-Fi
Database & Business Intelligence
1 6 (11.76%) SQL Server
General
1 8 (15.69%) Finance
2 2 (3.92%) Law
3 1 (1.96%) Retail
Libraries, Frameworks & Software Standards
1 2 (3.92%) WAP
2 1 (1.96%) WSH
Miscellaneous
1 5 (9.80%) Clustering
2 3 (5.88%) Client/Server
2 3 (5.88%) Data Centre
2 3 (5.88%) Driving Licence
3 1 (1.96%) Blackberry
3 1 (1.96%) Computer Science
3 1 (1.96%) EPoS
3 1 (1.96%) Microsoft Licensing
3 1 (1.96%) Public Cloud
3 1 (1.96%) VxBlock/Vblock
Operating Systems
1 48 (94.12%) Windows
2 39 (76.47%) Windows Server
3 26 (50.98%) Windows Server 2012
4 17 (33.33%) Windows Server 2008
5 11 (21.57%) Windows 10
6 8 (15.69%) Linux
6 8 (15.69%) Windows Server 2003
7 7 (13.73%) Windows 7
8 6 (11.76%) CentOS
9 2 (3.92%) Windows XP
10 1 (1.96%) Debian
10 1 (1.96%) Solaris
10 1 (1.96%) Ubuntu
10 1 (1.96%) Unix
Processes & Methodologies
1 13 (25.49%) ITIL
2 9 (17.65%) Problem Management
3 6 (11.76%) CRM
3 6 (11.76%) Customer-Centricity
3 6 (11.76%) High Availability
3 6 (11.76%) Incident Management
3 6 (11.76%) Release Management
3 6 (11.76%) Service Delivery
3 6 (11.76%) Time Management
4 5 (9.80%) Network Management
4 5 (9.80%) Patch Management
5 3 (5.88%) Change Control
5 3 (5.88%) Mentoring
6 2 (3.92%) Customer Requirements
6 2 (3.92%) Desktop Virtualisation
6 2 (3.92%) Kalman Filter
6 2 (3.92%) Mobile Device Management
6 2 (3.92%) Performance Management
6 2 (3.92%) Presales
6 2 (3.92%) Server Monitoring
Programming Languages
1 13 (25.49%) SQL
2 5 (9.80%) PowerShell
3 1 (1.96%) VB
3 1 (1.96%) VBScript
Qualifications
1 12 (23.53%) Microsoft Certification
2 7 (13.73%) MCSE
2 7 (13.73%) Security Cleared
3 6 (11.76%) ITIL Foundation Certificate
3 6 (11.76%) MCP
4 4 (7.84%) SC Cleared
5 2 (3.92%) Degree
5 2 (3.92%) VMware Certified Professional (VCP)
6 1 (1.96%) CCNA
6 1 (1.96%) CCNP
6 1 (1.96%) Cisco Certification
6 1 (1.96%) ITIL Certification
6 1 (1.96%) VERITAS Certified Professional (VCP)
Quality Assurance & Compliance
1 8 (15.69%) SLA
2 1 (1.96%) Sarbanes-Oxley
System Software
1 41 (80.39%) Active Directory
2 21 (41.18%) Hyper-V
3 11 (21.57%) VMware Infrastructure
4 3 (5.88%) VMware ESXi
4 3 (5.88%) vSphere
5 2 (3.92%) DFS Replication
5 2 (3.92%) VMware Server
5 2 (3.92%) XenApp
6 1 (1.96%) Terminal Services
6 1 (1.96%) Virtual Servers
Systems Management
1 14 (27.45%) SCCM
2 8 (15.69%) WSUS
3 5 (9.80%) Backup Exec
4 2 (3.92%) Symantec Enterprise Vault
5 1 (1.96%) HP Data Protector
5 1 (1.96%) HP SIM
5 1 (1.96%) MIMEsweeper
5 1 (1.96%) SCOM
5 1 (1.96%) Symantec Endpoint Protection
5 1 (1.96%) Tivoli Storage Manager
5 1 (1.96%) vCenter Server
Vendors
1 32 (62.75%) VMware
2 29 (56.86%) Microsoft
3 12 (23.53%) Cisco
4 8 (15.69%) Citrix
5 7 (13.73%) Symantec
6 6 (11.76%) Red Hat
7 3 (5.88%) Avaya
7 3 (5.88%) Juniper
7 3 (5.88%) NetApp
8 2 (3.92%) Dell
8 2 (3.92%) EMC
8 2 (3.92%) HP
8 2 (3.92%) Palo Alto
9 1 (1.96%) Aderant
9 1 (1.96%) Autodesk
9 1 (1.96%) F5
9 1 (1.96%) Fujitsu
9 1 (1.96%) Sophos
9 1 (1.96%) Veeam
9 1 (1.96%) Veritas