Service Desk Analyst
UK
The median Service Desk Analyst salary in the UK is £27,500 per year, according to job vacancies posted during the 6 months leading to 16 September 2024.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 16 Sep 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 423 | 449 | 520 |
| Rank change year-on-year | +26 | +71 | -15 |
| Permanent jobs requiring a Service Desk Analyst | 508 | 403 | 984 |
| As % of all permanent jobs advertised in the UK | 0.62% | 0.62% | 0.64% |
| As % of the Job Titles category | 0.64% | 0.66% | 0.67% |
| Number of salaries quoted | 279 | 346 | 740 |
| 10th Percentile | £22,600 | £21,250 | £21,000 |
| 25th Percentile | £24,000 | £23,500 | £22,750 |
| Median annual salary (50th Percentile) | £27,500 | £27,054 | £26,000 |
| Median % change year-on-year | +1.65% | +4.05% | +4.00% |
| 75th Percentile | £30,875 | £33,750 | £30,250 |
| 90th Percentile | £37,500 | £37,000 | £35,100 |
| UK excluding London median annual salary | £26,500 | £25,450 | £25,000 |
| % change year-on-year | +4.13% | +1.80% | +6.38% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 78,823 | 61,015 | 147,583 |
| % of permanent jobs with a recognized job title | 95.46% | 94.26% | 95.53% |
| Number of salaries quoted | 44,906 | 44,404 | 82,467 |
| 10th Percentile | £30,000 | £32,500 | £32,500 |
| 25th Percentile | £40,000 | £43,750 | £44,000 |
| Median annual salary (50th Percentile) | £55,000 | £60,000 | £60,000 |
| Median % change year-on-year | -8.33% | - | +9.09% |
| 75th Percentile | £73,750 | £80,000 | £80,000 |
| 90th Percentile | £92,500 | £97,500 | £97,290 |
| UK excluding London median annual salary | £50,000 | £52,500 | £52,500 |
| % change year-on-year | -4.76% | - | +5.00% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Analyst over the 6 months to 16 September 2024.
Service Desk Analyst
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 16 September 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +17 | 442 | £27,500 | - | 79 |
| UK excluding London | +56 | 433 | £26,500 | +4.13% | 78 |
| Work from Home | +81 | 158 | £28,000 | +5.66% | 29 |
| North of England | +36 | 134 | £24,500 | -3.92% | 20 |
| South West | +40 | 86 | £30,000 | +15.38% | 18 |
| London | -15 | 71 | £36,750 | +6.52% | 12 |
| North West | +14 | 62 | £24,250 | -5.94% | 5 |
| Yorkshire | +30 | 58 | £24,075 | -0.31% | 9 |
| Midlands | -11 | 54 | £26,000 | +1.96% | 8 |
| South East | -49 | 54 | £26,500 | +1.92% | 15 |
| East of England | -19 | 43 | £27,000 | +12.50% | 10 |
| Scotland | -30 | 34 | £27,000 | +17.39% | 3 |
| West Midlands | -20 | 30 | £25,000 | -0.99% | 3 |
| Wales | +64 | 28 | £28,000 | -1.75% | 6 |
| East Midlands | -23 | 24 | £28,250 | +6.60% | 5 |
| North East | -16 | 14 | £24,500 | -0.64% | 7 |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 16 September 2024, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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