Service Desk Analyst
UK
The median Service Desk Analyst salary in the UK is £28,500 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 1 May 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 491 | 390 | 441 |
| Rank change year-on-year | -101 | +51 | +88 |
| Permanent jobs requiring a Service Desk Analyst | 204 | 648 | 704 |
| As % of all permanent jobs advertised in the UK | 0.39% | 0.66% | 0.68% |
| As % of the Job Titles category | 0.43% | 0.70% | 0.74% |
| Number of salaries quoted | 173 | 535 | 526 |
| 10th Percentile | £23,750 | £21,375 | £22,000 |
| 25th Percentile | £25,500 | £23,625 | £23,500 |
| Median annual salary (50th Percentile) | £28,500 | £27,000 | £26,500 |
| Median % change year-on-year | +5.56% | +1.89% | +6.00% |
| 75th Percentile | £34,000 | £30,750 | £32,500 |
| 90th Percentile | £39,150 | £37,500 | £37,500 |
| UK excluding London median annual salary | £27,000 | £25,500 | £26,000 |
| % change year-on-year | +5.88% | -1.92% | +6.12% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 46,902 | 93,183 | 95,132 |
| % of permanent jobs with a recognized job title | 90.12% | 94.62% | 91.53% |
| Number of salaries quoted | 27,275 | 66,883 | 59,840 |
| 10th Percentile | £30,000 | £28,500 | £32,500 |
| 25th Percentile | £42,000 | £38,500 | £45,000 |
| Median annual salary (50th Percentile) | £57,500 | £52,777 | £60,000 |
| Median % change year-on-year | +8.95% | -12.04% | - |
| 75th Percentile | £75,000 | £71,250 | £81,250 |
| 90th Percentile | £97,500 | £90,000 | £100,000 |
| UK excluding London median annual salary | £52,000 | £50,000 | £52,500 |
| % change year-on-year | +4.00% | -4.76% | +5.00% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Analyst over the 6 months to 1 May 2025.
Service Desk Analyst
Top 17 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -92 | 195 | £28,500 | +7.55% | 62 |
| UK excluding London | -76 | 138 | £27,000 | +5.88% | 53 |
| London | +76 | 67 | £33,750 | +3.85% | 14 |
| Midlands | +45 | 48 | £26,000 | -5.45% | 6 |
| Work from Home | +108 | 41 | £29,375 | +6.82% | 21 |
| East Midlands | +55 | 38 | £26,000 | -7.69% | 5 |
| North of England | -63 | 36 | £27,500 | +13.64% | 24 |
| North West | -42 | 21 | £28,000 | +19.15% | 17 |
| South West | +66 | 18 | £30,000 | +9.09% | 7 |
| East of England | +14 | 16 | £26,000 | -1.89% | 7 |
| South East | +29 | 13 | £29,750 | +14.42% | 9 |
| Yorkshire | +11 | 13 | £25,250 | +3.06% | 5 |
| West Midlands | +8 | 10 | £34,000 | +36.00% | 1 |
| Scotland | +118 | 5 | £29,000 | +3.57% | 4 |
| North East | +30 | 2 | £28,000 | +14.29% | 3 |
| Northern Ireland | +34 | 1 | - | - | |
| Isle of Man | - | 1 | £23,500 | - |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 May 2025, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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