Service Desk Analyst
UK
The median Service Desk Analyst salary in the UK is £27,000 per year according to job vacancies posted during the 6 months to 29 November 2023.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 29 Nov 2023 |
Same period 2022 | Same period 2021 | |
|---|---|---|---|
| Rank | 428 | 422 | 485 |
| Rank change year-on-year | -6 | +63 | +20 |
| Permanent jobs requiring a Service Desk Analyst | 328 | 968 | 836 |
| As % of all permanent jobs advertised in the UK | 0.61% | 0.77% | 0.65% |
| As % of the Job Titles category | 0.63% | 0.81% | 0.68% |
| Number of salaries quoted | 289 | 687 | 696 |
| 10th Percentile | £21,250 | £21,250 | £20,250 |
| 25th Percentile | £23,500 | £23,500 | £22,000 |
| Median annual salary (50th Percentile) | £27,000 | £27,000 | £25,000 |
| Median % change year-on-year | - | +8.00% | +2.04% |
| 75th Percentile | £33,000 | £32,393 | £29,750 |
| 90th Percentile | £40,000 | £38,450 | £35,000 |
| UK excluding London median annual salary | £26,000 | £26,000 | £24,000 |
| % change year-on-year | - | +8.33% | +2.13% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 51,668 | 119,945 | 122,710 |
| % of permanent jobs with a recognized job title | 95.49% | 95.32% | 95.07% |
| Number of salaries quoted | 37,837 | 75,409 | 83,805 |
| 10th Percentile | £31,250 | £32,750 | £32,000 |
| 25th Percentile | £42,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £60,000 | £60,000 | £57,500 |
| Median % change year-on-year | - | +4.35% | +4.55% |
| 75th Percentile | £80,000 | £81,250 | £77,500 |
| 90th Percentile | £97,500 | £97,750 | £95,000 |
| UK excluding London median annual salary | £52,500 | £52,500 | £50,000 |
| % change year-on-year | - | +5.00% | +5.26% |
Service Desk Analyst
Job Vacancy Trend
Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Analyst.
Service Desk Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Analyst over the 6 months to 29 November 2023.
Service Desk Analyst
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the UK over the 6 months to 29 November 2023. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -20 | 315 | £27,250 | -0.91% | 122 |
| UK excluding London | -63 | 237 | £26,000 | - | 121 |
| London | +165 | 89 | £34,057 | +4.79% | 7 |
| North of England | +44 | 85 | £26,108 | +4.07% | 32 |
| Work from Home | +76 | 69 | £26,216 | -4.67% | 36 |
| South East | +22 | 60 | £26,500 | - | 25 |
| Yorkshire | +74 | 52 | £24,150 | -5.92% | 13 |
| Midlands | +14 | 42 | £25,000 | +4.17% | 14 |
| West Midlands | +41 | 31 | £24,500 | +2.08% | 10 |
| North West | +31 | 29 | £26,216 | +3.06% | 17 |
| South West | -9 | 20 | £27,000 | +2.86% | 20 |
| East of England | +74 | 19 | £25,000 | -6.54% | 25 |
| East Midlands | +6 | 11 | £27,500 | +15.79% | 4 |
| Scotland | +36 | 8 | £23,000 | +15.00% | 6 |
| North East | +43 | 4 | £24,658 | +2.74% | 2 |
| Northern Ireland | +30 | 3 | £27,500 | -5.17% | 1 |
Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 29 November 2023, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Analyst in the job title.
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Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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