Period
to 11 August 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Chat Support skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Chat Support over the 6 months to 11 August 2020 with a comparison to the same period in the previous 2 years.

Chat Support
UK
6 months to
11 Aug 2020
Same period 2019 Same period 2018
Rank 759 1052 1172
Rank change year-on-year +293 +120 +26
Permanent jobs citing Chat Support 2 54 20
As % of all permanent jobs advertised in the UK 0.003% 0.038% 0.012%
As % of the Processes & Methodologies category 0.003% 0.041% 0.013%
Number of salaries quoted 2 30 17
Median annual salary £40,000 £25,000 £23,500
Median salary % change year-on-year +60.00% +6.38% +4.44%
UK excluding London median annual salary - £27,000 £23,250
% change year-on-year - +16.13% +13.41%

Chat Support is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 58,836 131,409 157,542
As % of all permanent IT jobs advertised in the UK 92.26% 92.20% 91.93%
Number of salaries quoted 47,013 103,411 125,566
Median annual salary £55,000 £52,500 £50,000
Median salary % change year-on-year +4.76% +5.00% -
10th Percentile £32,500 £30,000 £29,000
90th Percentile £90,000 £86,250 £82,500
UK excluding London median annual salary £47,829 £45,000 £45,000
% change year-on-year +6.29% - +5.88%

Chat Support
Job Vacancy Trend

Job postings citing Chat Support as a proportion of all IT jobs advertised.

Job vacancy trend for Chat Support in the UK

Chat Support
Salary Trend

3-month moving average salary quoted in jobs citing Chat Support.

Salary trend for Chat Support in the UK

Chat Support
Top 2 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Chat Support within the UK over the 6 months to 11 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +283 2 £40,000 +50.94% 1
London +204 2 £40,000 -7.51%

For the 6 months to 11 August 2020, IT jobs citing Chat Support also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Chat Support.

1 2 (100.00%) Windows
1 2 (100.00%) DNS
1 2 (100.00%) Data Protection
1 2 (100.00%) PowerShell
1 2 (100.00%) Office 365
1 2 (100.00%) IT Audit
1 2 (100.00%) IT Strategy
2 1 (50.00%) Task Automation

Chat Support
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Office 365
Communications & Networking
1 2 (100.00%) DNS
Job Titles
1 2 (100.00%) IT Engineer
1 2 (100.00%) IT Support
1 2 (100.00%) IT Support Engineer
1 2 (100.00%) Support Engineer
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Data Protection
1 2 (100.00%) IT Audit
1 2 (100.00%) IT Strategy
2 1 (50.00%) Task Automation
Programming Languages
1 2 (100.00%) PowerShell