Customer-Centric Approach
UK
The following table provides summary statistics for permanent job vacancies with a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centric Approach over the 6 months to 14 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 14 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 731 | 696 | 1011 |
| Rank change year-on-year | -35 | +315 | -158 |
| Permanent jobs citing Customer-Centric Approach | 165 | 286 | 227 |
| As % of all permanent jobs advertised in the UK | 0.17% | 0.29% | 0.14% |
| As % of the Processes & Methodologies category | 0.19% | 0.30% | 0.15% |
| Number of salaries quoted | 125 | 265 | 170 |
| 10th Percentile | £23,463 | £53,500 | £31,800 |
| 25th Percentile | £31,250 | £67,500 | £54,112 |
| Median annual salary (50th Percentile) | £45,000 | £70,000 | £80,000 |
| Median % change year-on-year | -35.71% | -12.50% | +28.00% |
| 75th Percentile | £88,500 | £72,500 | £85,000 |
| 90th Percentile | £105,500 | - | - |
| UK excluding London median annual salary | £41,821 | £70,000 | £80,000 |
| % change year-on-year | -40.26% | -12.50% | +82.86% |
All Process and Methodology Skills
UK
Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.
| Permanent vacancies with a requirement for process or methodology skills | 84,701 | 95,929 | 153,018 |
| As % of all permanent jobs advertised in the UK | 85.52% | 95.60% | 95.73% |
| Number of salaries quoted | 59,701 | 56,502 | 82,944 |
| 10th Percentile | £29,000 | £34,000 | £33,740 |
| 25th Percentile | £40,000 | £45,000 | £43,750 |
| Median annual salary (50th Percentile) | £55,000 | £61,180 | £60,000 |
| Median % change year-on-year | -10.10% | +1.97% | +9.09% |
| 75th Percentile | £72,500 | £81,250 | £80,000 |
| 90th Percentile | £92,500 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £55,000 | £52,500 |
| % change year-on-year | -9.09% | +4.76% | +9.38% |
Customer-Centric Approach
Job Vacancy Trend
Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised.
Customer-Centric Approach
Salary Trend
3-month moving average salary quoted in jobs citing Customer-Centric Approach.
Customer-Centric Approach
Salary Histogram
Salary distribution for jobs citing Customer-Centric Approach over the 6 months to 14 May 2024.
Customer-Centric Approach
Top 16 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centric Approach within the UK over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | -6 | 155 | £45,000 | -35.71% | 69 |
| UK excluding London | -124 | 121 | £41,821 | -40.26% | 52 |
| Work from Home | +5 | 73 | £56,500 | -19.97% | 30 |
| London | +145 | 44 | £86,000 | +21.81% | 22 |
| South East | +15 | 41 | £42,500 | -39.80% | 10 |
| North of England | -31 | 31 | £37,500 | -46.43% | 19 |
| Midlands | -10 | 18 | £45,000 | -35.71% | 8 |
| Yorkshire | +73 | 14 | £45,250 | -35.36% | 6 |
| North West | -32 | 14 | £40,000 | -42.86% | 10 |
| South West | -42 | 11 | £88,411 | +26.30% | 6 |
| East of England | -8 | 10 | £27,000 | -61.59% | 7 |
| East Midlands | -20 | 10 | £26,500 | -62.14% | 5 |
| West Midlands | -6 | 8 | £67,500 | -3.57% | 3 |
| Wales | +8 | 5 | £22,000 | -68.57% | |
| Scotland | -61 | 5 | £55,000 | -21.76% | 3 |
| North East | -20 | 3 | £37,500 | -46.43% | 3 |
Customer-Centric Approach
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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