Customer-Centric Approach Jobs

Customer-Centric Approach
UK

The table below provides summary statistics for permanent job vacancies requiring Customer-Centric Approach skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer-Centric Approach over the 6 months leading up to 17 July 2025, comparing them to the same period in the previous two years.

6 months to
17 Jul 2025
Same period 2024 Same period 2023
Rank 638 733 626
Rank change year-on-year +95 -107 +377
Permanent jobs citing Customer-Centric Approach 99 152 278
As % of all permanent jobs advertised in the UK 0.16% 0.15% 0.33%
As % of the Processes & Methodologies category 0.18% 0.18% 0.34%
Number of salaries quoted 64 113 258
10th Percentile £26,788 £25,500 £57,500
25th Percentile £30,938 £32,500 £67,500
Median annual salary (50th Percentile) £57,500 £45,000 £70,000
Median % change year-on-year +27.78% -35.71% -9.68%
75th Percentile £67,500 £75,000 £72,500
90th Percentile £92,500 £115,000 -
UK excluding London median annual salary £45,000 £42,500 £70,000
% change year-on-year +5.88% -39.29% -12.50%

All Process and Methodology Skills
UK

Customer-Centric Approach falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 53,944 82,826 80,895
As % of all permanent jobs advertised in the UK 89.68% 82.49% 95.48%
Number of salaries quoted 28,417 56,101 51,969
10th Percentile £27,500 £30,000 £33,750
25th Percentile £38,000 £40,000 £45,000
Median annual salary (50th Percentile) £55,000 £55,000 £60,249
Median % change year-on-year - -8.71% +0.42%
75th Percentile £73,886 £72,500 £80,000
90th Percentile £95,000 £92,500 £100,000
UK excluding London median annual salary £50,000 £50,000 £55,000
% change year-on-year - -9.09% +4.76%

Customer-Centric Approach
Job Vacancy Trend

Job postings citing Customer-Centric Approach as a proportion of all IT jobs advertised.

Job vacancy trend for Customer-Centric Approach in the UK

Customer-Centric Approach
Salary Trend

3-month moving average salary quoted in jobs citing Customer-Centric Approach.

Salary trend for Customer-Centric Approach in the UK

Customer-Centric Approach
Salary Histogram

Salary distribution for jobs citing Customer-Centric Approach over the 6 months to 17 July 2025.

Salary histogram for Customer-Centric Approach in the UK

Customer-Centric Approach
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centric Approach within the UK over the 6 months to 17 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +79 92 £55,000 +22.22% 102
UK excluding London +103 74 £45,000 +5.88% 50
South East +64 36 £30,000 -29.41% 11
Work from Home +50 35 £62,500 +10.62% 42
London +80 23 £67,500 -13.46% 59
Midlands +62 14 £42,000 +5.00% 4
North of England +48 12 £48,507 -14.15% 21
West Midlands +54 11 £42,000 -16.00% 4
North West +12 11 £48,507 -4.42% 14
East of England +27 6 £26,000 -3.70% 4
East Midlands +35 3 - -
Wales +29 3 £80,000 +263.64% 2
Scotland +91 2 £75,084 +36.52% 2
South West +80 1 £60,000 +43.47% 6
Yorkshire +30 1 - - 7

Customer-Centric Approach
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.03%) SharePoint
2 2 (2.02%) Microsoft Exchange
Applications
1 7 (7.07%) Microsoft Office
2 3 (3.03%) Microsoft Excel
3 1 (1.01%) Microsoft PowerPoint
Business Applications
1 6 (6.06%) Oracle Applications
1 6 (6.06%) Oracle EBS
2 4 (4.04%) Dynamics CRM
3 1 (1.01%) C-CURE
3 1 (1.01%) SAP S/4HANA
Cloud Services
1 14 (14.14%) Azure
2 9 (9.09%) Microsoft 365
3 6 (6.06%) Power Platform
3 6 (6.06%) SaaS
4 5 (5.05%) AWS
5 4 (4.04%) Azure Data Factory
5 4 (4.04%) Dynamics 365
6 3 (3.03%) Azure Synapse Analytics
6 3 (3.03%) GitHub
6 3 (3.03%) OneDrive
7 2 (2.02%) Contentsquare
7 2 (2.02%) Entra ID
7 2 (2.02%) Google Analytics
8 1 (1.01%) Azure DevOps
8 1 (1.01%) Azure Monitor
8 1 (1.01%) IaaS
8 1 (1.01%) OCI
8 1 (1.01%) PaaS
Communications & Networking
1 5 (5.05%) DHCP
1 5 (5.05%) DNS
1 5 (5.05%) PBX
1 5 (5.05%) RTP
1 5 (5.05%) Softphone
1 5 (5.05%) TCP/IP
1 5 (5.05%) VLAN
1 5 (5.05%) VoIP
2 1 (1.01%) Internet
2 1 (1.01%) NetScaler
Database & Business Intelligence
1 6 (6.06%) SQL Server
2 5 (5.05%) DB2
2 5 (5.05%) SQL Server Integration Services
2 5 (5.05%) SQL Server Reporting Services
3 2 (2.02%) Power BI
4 1 (1.01%) Azure SQL Database
4 1 (1.01%) Oracle Database
4 1 (1.01%) Oracle Exadata
4 1 (1.01%) Oracle Reports
Development Applications
1 4 (4.04%) Jenkins
2 2 (2.02%) JIRA
3 1 (1.01%) GitLab
General
1 56 (56.57%) Social Skills
2 45 (45.45%) Finance
3 20 (20.20%) Law
4 11 (11.11%) Legal
5 9 (9.09%) Analytical Skills
5 9 (9.09%) Influencing Skills
5 9 (9.09%) Retail
6 8 (8.08%) Marketing
7 7 (7.07%) Presentation Skills
8 5 (5.05%) Inclusion and Diversity
8 5 (5.05%) Telecoms
9 3 (3.03%) Banking
9 3 (3.03%) Military
9 3 (3.03%) Organisational Skills
10 2 (2.02%) Billing
10 2 (2.02%) Manufacturing
11 1 (1.01%) Financial Institution
11 1 (1.01%) Games
11 1 (1.01%) Public Sector
Job Titles
1 20 (20.20%) Product Manager
2 15 (15.15%) Lead
3 12 (12.12%) Analyst
4 10 (10.10%) Applications Support
4 10 (10.10%) Support Engineer
5 8 (8.08%) Senior
6 7 (7.07%) Support Analyst
7 6 (6.06%) Applications Support Analyst
7 6 (6.06%) IT Support
7 6 (6.06%) Senior Analyst
7 6 (6.06%) Support Technician
8 5 (5.05%) Applications Engineer
8 5 (5.05%) Cloud Engineer
8 5 (5.05%) Incident Manager
8 5 (5.05%) Security Engineer
8 5 (5.05%) Senior Applications Support
8 5 (5.05%) Senior Applications Support Analyst
8 5 (5.05%) Technical Leader
8 5 (5.05%) Technical Support Engineer
8 5 (5.05%) Telecoms Technician
Libraries, Frameworks & Software Standards
1 6 (6.06%) Middleware
1 6 (6.06%) Oracle Fusion
2 5 (5.05%) .NET
3 1 (1.01%) HTML
3 1 (1.01%) Oracle GoldenGate
3 1 (1.01%) Spring
3 1 (1.01%) Spring Boot
Miscellaneous
1 23 (23.23%) Product Ownership
2 17 (17.17%) FMCG
2 17 (17.17%) PMI
3 9 (9.09%) Management Information System
4 5 (5.05%) Cyber Threat
4 5 (5.05%) Fixed Income
4 5 (5.05%) Legacy Applications
4 5 (5.05%) Onboarding
4 5 (5.05%) Virtual Team
5 4 (4.04%) Driving Licence
5 4 (4.04%) Self-Motivation
6 3 (3.03%) Cloud Native
7 2 (2.02%) CCTV
7 2 (2.02%) Data Protection Act
7 2 (2.02%) Fibre Optics
7 2 (2.02%) Mobile App
8 1 (1.01%) Distributed Systems
8 1 (1.01%) Enterprise Software
8 1 (1.01%) Online Games
8 1 (1.01%) Sports Betting
Operating Systems
1 19 (19.19%) Windows
2 3 (3.03%) Windows Server
3 2 (2.02%) Android
3 2 (2.02%) Apple iOS
3 2 (2.02%) Linux
4 1 (1.01%) Unix
4 1 (1.01%) Windows 10
Processes & Methodologies
1 99 (100.00%) Customer-Centricity
2 37 (37.37%) Problem-Solving
3 29 (29.29%) Continuous Improvement
4 27 (27.27%) Agile
5 26 (26.26%) Product Management
6 25 (25.25%) DevOps
7 24 (24.24%) Customer Service
8 23 (23.23%) Budget Management
9 22 (22.22%) ITIL
10 21 (21.21%) Performance Metrics
11 19 (19.19%) Business Strategy
12 18 (18.18%) Line Management
12 18 (18.18%) Scrum
12 18 (18.18%) Service Management
13 17 (17.17%) Coaching
13 17 (17.17%) Demand Management
14 16 (16.16%) Collaborative Working
15 13 (13.13%) Cybersecurity
16 11 (11.11%) Mentoring
17 10 (10.10%) Stakeholder Management
Programming Languages
1 11 (11.11%) SQL
2 6 (6.06%) PL/SQL
3 5 (5.05%) C#
3 5 (5.05%) VB.NET
4 3 (3.03%) Python
5 2 (2.02%) PowerShell
6 1 (1.01%) C++
6 1 (1.01%) Go
6 1 (1.01%) Java
Qualifications
1 17 (17.17%) PMI Certification
2 9 (9.09%) Degree
3 7 (7.07%) Computer Science Degree
4 5 (5.05%) CISSP
4 5 (5.05%) GCIA
4 5 (5.05%) GCIH
4 5 (5.05%) Microsoft Certification
4 5 (5.05%) OSCE
4 5 (5.05%) OSCP
4 5 (5.05%) Security Cleared
4 5 (5.05%) Six Sigma Black Belt
4 5 (5.05%) Six Sigma Green Belt
5 4 (4.04%) SC Cleared
6 3 (3.03%) A+ Certification
6 3 (3.03%) MCDST
7 2 (2.02%) MCSA
8 1 (1.01%) Azure Certification
8 1 (1.01%) DV Cleared
8 1 (1.01%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.02%) GDPR
1 2 (2.02%) PMO
1 2 (2.02%) SLA
2 1 (1.01%) Data Quality
2 1 (1.01%) QA
System Software
1 6 (6.06%) Active Directory
2 2 (2.02%) Docker
3 1 (1.01%) Virtual Machines
Systems Management
1 5 (5.05%) CSIRT
2 4 (4.04%) Terraform
3 2 (2.02%) Kubernetes
4 1 (1.01%) Ansible
4 1 (1.01%) BMC PATROL
4 1 (1.01%) Grafana
4 1 (1.01%) Microsoft Intune
4 1 (1.01%) Oracle RMAN
4 1 (1.01%) Prometheus
4 1 (1.01%) SCCM
Vendors
1 21 (21.21%) Microsoft
2 6 (6.06%) Oracle
3 5 (5.05%) ServiceNow
4 3 (3.03%) Databricks
5 2 (2.02%) Google
6 1 (1.01%) BT
6 1 (1.01%) Cisco
6 1 (1.01%) Citrix
6 1 (1.01%) HubSpot
6 1 (1.01%) SAP
6 1 (1.01%) SolarWinds