Period
to 18 November 2017

The median annual salary for a CRM Analyst was £35,000 in advertised job vacancies in the West Midlands during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Relationship Management Analyst
England > West Midlands
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 311 325 315
Rank change year-on-year +14 -10 -22
Permanent jobs requiring a CRM Analyst 15 18 9
As % of all permanent IT jobs advertised in the West Midlands 0.15% 0.16% 0.082%
As % of the Job Titles category 0.15% 0.16% 0.085%
Number of salaries quoted 15 16 8
West Midlands median annual salary £35,000 £26,250 £65,000
Median salary % change year-on-year +33.33% -59.62% +100.77%
10th Percentile £26,250 £16,250 £27,250
90th Percentile £38,750 £43,750 £75,000
England median annual salary £42,500 £44,000 £42,500
% change year-on-year -3.41% +3.53% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9716 11097 10597
% of permanent IT jobs with a recognized job title 96.40% 96.18% 96.58%
Number of salaries quoted 7999 8802 8814
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,500 £24,000
90th Percentile £63,750 £62,500 £62,500
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

CRM Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured CRM Analyst in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for CRM Analyst in the West Midlands

CRM Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM Analyst in the West Midlands.

Salary trend for CRM Analyst in the West Midlands

CRM Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM Analyst within the West Midlands region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +22 12 £36,250 +107.14%
Birmingham +4 3 £27,500 -18.52%
CRM Analyst
England

CRM Analyst Skill Set
Top 29 Co-occurring IT Skills in the West Midlands

For the 6 months to 18 November 2017, CRM Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring CRM Analyst in the job title.

1 15 (100.00%) CRM
2 14 (93.33%) SQL
2 14 (93.33%) Microsoft Excel
3 12 (80.00%) Retail
3 12 (80.00%) Marketing
3 12 (80.00%) Tableau
4 9 (60.00%) Microsoft
5 6 (40.00%) Customer Insight
5 6 (40.00%) Propensity Modelling
5 6 (40.00%) Mentoring
5 6 (40.00%) Analytical Skills
5 6 (40.00%) Email Marketing
5 6 (40.00%) Data Extraction
5 6 (40.00%) Visualisation
5 6 (40.00%) Predictive Modelling
5 6 (40.00%) Data Visualisation
5 6 (40.00%) Data Management
5 6 (40.00%) Microsoft PowerPoint
5 6 (40.00%) C
5 6 (40.00%) SAS
6 2 (13.33%) SLA
6 2 (13.33%) Data Analysis
6 2 (13.33%) Change Management
6 2 (13.33%) Data Quality
6 2 (13.33%) Root Cause Analysis
7 1 (6.67%) Office 365
7 1 (6.67%) Dynamics CRM
7 1 (6.67%) SharePoint
7 1 (6.67%) Microsoft Project

CRM Analyst Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (40.00%) SAS
2 1 (6.67%) SharePoint
Applications
1 14 (93.33%) Microsoft Excel
2 6 (40.00%) Microsoft PowerPoint
3 1 (6.67%) Microsoft Project
Business Applications
1 1 (6.67%) Dynamics CRM
Cloud Services
1 1 (6.67%) Office 365
General
1 12 (80.00%) Marketing
1 12 (80.00%) Retail
Miscellaneous
1 6 (40.00%) Analytical Skills
Processes & Methodologies
1 15 (100.00%) CRM
2 6 (40.00%) Customer Insight
2 6 (40.00%) Data Extraction
2 6 (40.00%) Data Management
2 6 (40.00%) Data Visualisation
2 6 (40.00%) Email Marketing
2 6 (40.00%) Mentoring
2 6 (40.00%) Predictive Modelling
2 6 (40.00%) Propensity Modelling
2 6 (40.00%) Visualisation
3 2 (13.33%) Change Management
3 2 (13.33%) Data Analysis
3 2 (13.33%) Root Cause Analysis
Programming Languages
1 14 (93.33%) SQL
2 6 (40.00%) C
Quality Assurance & Compliance
1 2 (13.33%) Data Quality
1 2 (13.33%) SLA
Vendors
1 12 (80.00%) Tableau
2 9 (60.00%) Microsoft