Customer Journey Mapping
England > West Midlands
The table below provides summary statistics and salary benchmarking for jobs advertised in the West Midlands requiring Customer Journey Map skills. It covers permanent job vacancies from the 6 months leading up to 19 December 2025, with comparisons to the same periods in the previous two years.
| 6 months to 19 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 173 | 203 | - |
| Rank change year-on-year | +30 | - | - |
| Permanent jobs citing Customer Journey Map | 2 | 4 | 0 |
| As % of all permanent jobs in the West Midlands | 0.039% | 0.089% | - |
| As % of the Processes & Methodologies category | 0.046% | 0.099% | - |
| Number of salaries quoted | 1 | 4 | 0 |
| Median annual salary (50th Percentile) | £52,000 | £64,177 | - |
| Median % change year-on-year | -18.97% | - | - |
| England median annual salary | £52,000 | £75,000 | £87,500 |
| % change year-on-year | -30.67% | -14.29% | +50.86% |
All Process and Methodology Skills
West Midlands
Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the West Midlands.
| Permanent vacancies with a requirement for process or methodology skills | 4,311 | 4,028 | 2,814 |
| As % of all permanent jobs advertised in the West Midlands | 83.51% | 89.85% | 91.93% |
| Number of salaries quoted | 2,214 | 1,824 | 2,404 |
| 10th Percentile | £29,000 | £32,500 | £26,500 |
| 25th Percentile | £37,500 | £41,250 | £35,000 |
| Median annual salary (50th Percentile) | £50,000 | £55,000 | £50,000 |
| Median % change year-on-year | -9.09% | +10.00% | -4.76% |
| 75th Percentile | £67,500 | £70,000 | £63,750 |
| 90th Percentile | £82,500 | £82,500 | £77,500 |
| England median annual salary | £55,000 | £60,000 | £60,000 |
| % change year-on-year | -8.33% | - | -4.00% |
Customer Journey Map
Job Vacancy Trend in the West Midlands
Historical trend showing the proportion of permanent IT job postings citing Customer Journey Map relative to all permanent IT jobs advertised in the West Midlands.
Customer Journey Map
Salary Trend in the West Midlands
Salary distribution trend for jobs in the West Midlands citing Customer Journey Map.
Customer Journey Map
Job Locations in the West Midlands
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Journey Map within the West Midlands region over the 6 months to 19 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Birmingham | - | 2 | £52,000 | - | |
| Customer Journey Map England |
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Customer Journey Map
Co-Occurring Skills & Capabilities in the West Midlands by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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