Freshdesk Job Trends in the West Midlands

Freshdesk
England > West Midlands

The table below provides summary statistics for permanent job vacancies advertised in the West Midlands requiring knowledge or experience of Freshdesk products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Freshdesk over the 6 months leading up to 10 April 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within Freshdesk, Inc.

6 months to
10 Apr 2026
Same period 2025 Same period 2024
Rank 191 - -
Rank change year-on-year - - -
Permanent jobs citing Freshdesk 1 0 0
As % of all permanent jobs in the West Midlands 0.013% - -
As % of the Vendors category 0.064% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £58,250 - -
Median annual salary (50th Percentile) £61,500 - -
75th Percentile £64,750 - -
90th Percentile - - -
England median annual salary £33,000 £31,000 £32,000
% change year-on-year +6.45% -3.13% +16.36%

All Vendors
West Midlands

Freshdesk falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring knowledge or experience of all vendor products and services in the West Midlands.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 1,564 1,453 2,665
As % of all permanent jobs advertised in the West Midlands 20.75% 43.35% 38.74%
Number of salaries quoted 919 913 2,135
10th Percentile £28,250 £29,300 £25,750
25th Percentile £36,250 £36,250 £31,250
Median annual salary (50th Percentile) £52,500 £52,500 £47,500
Median % change year-on-year - +10.53% -5.00%
75th Percentile £67,000 £65,000 £62,500
90th Percentile £80,250 £76,250 £75,000
England median annual salary £55,000 £55,870 £50,000
% change year-on-year -1.56% +11.74% -12.28%

Freshdesk
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of permanent IT job postings citing Freshdesk relative to all permanent IT jobs advertised in the West Midlands.

Freshdesk job vacancy trend in the West Midlands

Freshdesk
Salary Trend in the West Midlands

Salary distribution trend for jobs in the West Midlands citing Freshdesk.

Salary distribution trend for jobs in the West Midlands citing Freshdesk

Freshdesk
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Freshdesk within the West Midlands region over the 6 months to 10 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham - 1 £61,500 -
Freshdesk
England

Freshdesk
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (100.00%) Microsoft Exchange
Business Applications
1 1 (100.00%) Dynamics CRM
Cloud Services
1 1 (100.00%) Entra ID
1 1 (100.00%) IaaS
1 1 (100.00%) Microsoft 365
1 1 (100.00%) OCI
1 1 (100.00%) PaaS
1 1 (100.00%) SaaS
1 1 (100.00%) Salesforce Service Cloud
General
1 1 (100.00%) Finance
1 1 (100.00%) Public Sector
Job Titles
1 1 (100.00%) Head of IT
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) Budget Management
1 1 (100.00%) Collaborative Working
1 1 (100.00%) CRM
1 1 (100.00%) Customer Service
1 1 (100.00%) Cybersecurity
1 1 (100.00%) Data Protection
1 1 (100.00%) IT Strategy
1 1 (100.00%) ITIL
1 1 (100.00%) ITSM
1 1 (100.00%) Line Management
1 1 (100.00%) PRINCE2
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Project Management
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) Strategic Thinking
1 1 (100.00%) Supplier Management
Qualifications
1 1 (100.00%) Degree
Quality Assurance & Compliance
1 1 (100.00%) Cyber Essentials
Vendors
1 1 (100.00%) Microsoft
1 1 (100.00%) Oracle
1 1 (100.00%) Salesforce
1 1 (100.00%) ServiceNow