Customer Support Analyst Jobs with Work from Home Options

Customer Support Analyst
UK > Work from Home

The median Customer Support Analyst salary in Work from Home is £24,000 per year according to job vacancies posted during the 6 months to 1 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
1 May 2024
Same period 2023 Same period 2022
Rank 586 668 840
Rank change year-on-year +82 +172 -283
Permanent jobs requiring a Customer Support Analyst 3 3 1
As % of all permanent jobs with a WFH option 0.009% 0.007% 0.001%
As % of the Job Titles category 0.009% 0.007% 0.002%
Number of salaries quoted 3 1 1
10th Percentile - - -
25th Percentile £23,500 £21,250 -
Median annual salary (50th Percentile) £24,000 £22,500 £30,000
Median % change year-on-year +6.67% -25.00% -
75th Percentile £25,875 £23,750 -
90th Percentile £26,700 - -
UK median annual salary £27,500 £22,500 £28,000
% change year-on-year +22.22% -19.64% -2.61%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,482 41,017 65,889
% of permanent jobs with a recognized job title 95.97% 96.06% 97.41%
Number of salaries quoted 24,946 29,136 41,959
10th Percentile £33,070 £36,500 £36,219
25th Percentile £42,500 £47,250 £45,000
Median annual salary (50th Percentile) £56,359 £62,500 £60,000
Median % change year-on-year -9.83% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,777 £60,000 £60,000
% change year-on-year -12.04% - +9.09%

Customer Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Customer Support Analyst in the job title as a proportion of all IT jobs advertised.

Customer Support Analyst trend for jobs with a WFH option

Customer Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Customer Support Analyst.

Customer Support Analyst salary trend for jobs with a WFH option

Customer Support Analyst Skill Set
Top 15 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2024, Customer Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Customer Support Analyst in the job title.

1 3 (100.00%) Retail
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Customer Service
2 2 (66.67%) PropTech
2 2 (66.67%) Project Management
2 2 (66.67%) Critical Thinking
2 2 (66.67%) Software Engineering
3 1 (33.33%) Legal
3 1 (33.33%) Microsoft Excel
3 1 (33.33%) Business Intelligence
3 1 (33.33%) Microsoft
3 1 (33.33%) Continuous Improvement
3 1 (33.33%) Client Onboarding
3 1 (33.33%) Social Skills
3 1 (33.33%) Onboarding

Customer Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (33.33%) Microsoft Excel
General
1 3 (100.00%) Retail
2 1 (33.33%) Legal
2 1 (33.33%) Social Skills
Miscellaneous
1 2 (66.67%) PropTech
2 1 (33.33%) Onboarding
Processes & Methodologies
1 3 (100.00%) Customer Service
1 3 (100.00%) Problem-Solving
2 2 (66.67%) Critical Thinking
2 2 (66.67%) Project Management
2 2 (66.67%) Software Engineering
3 1 (33.33%) Business Intelligence
3 1 (33.33%) Client Onboarding
3 1 (33.33%) Continuous Improvement
Vendors
1 1 (33.33%) Microsoft