Period
to 27 November 2021

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 27 November 2021 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > Yorkshire
6 months to
27 Nov 2021
Same period 2020 Same period 2019
Rank 255 174 257
Rank change year-on-year -81 +83 +22
Permanent jobs citing ISO/IEC 20000 14 1 8
As % of all permanent jobs advertised in Yorkshire 0.20% 0.031% 0.12%
As % of the Quality Assurance & Compliance category 1.54% 0.29% 0.78%
Number of salaries quoted 10 0 6
10th Percentile £41,250 " "
25th Percentile £41,625 " £31,250
Median annual salary (50th Percentile) £46,750 - £40,000
75th Percentile £50,000 " £48,750
90th Percentile £50,375 " £50,625
England median annual salary £51,250 £60,000 £44,500
% change year-on-year -14.58% +34.83% -1.11%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 907 349 1,031
As % of all permanent IT jobs advertised in Yorkshire 13.22% 10.96% 15.40%
Number of salaries quoted 660 271 769
10th Percentile £25,500 £22,750 £22,500
25th Percentile £34,186 £31,250 £31,250
Median annual salary (50th Percentile) £45,000 £42,500 £42,500
Median % change year-on-year +5.88% - -
75th Percentile £57,500 £55,000 £51,375
90th Percentile £66,025 £63,750 £63,750
England median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -

ISO/IEC 20000
Job Vacancy Trend in Yorkshire

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for ISO/IEC 20000 in Yorkshire

ISO/IEC 20000
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing ISO/IEC 20000 in Yorkshire.

Salary trend for ISO/IEC 20000 in Yorkshire

ISO/IEC 20000
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the Yorkshire region over the 6 months to 27 November 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -74 9 £50,000 - 1
North Yorkshire - 3 £42,500 -
South Yorkshire - 1 £42,500 -
East Yorkshire - 1 £43,500 - 1
ISO/IEC 20000
England

For the 6 months to 27 November 2021, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for ISO/IEC 20000.

1 13 (92.86%) ITIL
2 11 (78.57%) Windows
2 11 (78.57%) Microsoft
2 11 (78.57%) Windows Server
3 10 (71.43%) SQL
3 10 (71.43%) SQL Server
4 9 (64.29%) SLA
4 9 (64.29%) Incident Management
5 8 (57.14%) Informatics
5 8 (57.14%) e-Health
5 8 (57.14%) Problem Management
5 8 (57.14%) HL7
5 8 (57.14%) Data Migration
5 8 (57.14%) Migration
5 8 (57.14%) PACS
5 8 (57.14%) LIMS
5 8 (57.14%) SharePoint
5 8 (57.14%) Business Intelligence
5 8 (57.14%) Electronic Patient Records
5 8 (57.14%) ePrescribing
5 8 (57.14%) Health Informatics
5 8 (57.14%) Root Cause Analysis
5 8 (57.14%) Analytics
6 7 (50.00%) HP
6 7 (50.00%) Dell
6 7 (50.00%) VMware
6 7 (50.00%) VMware Infrastructure
7 6 (42.86%) Unix
7 6 (42.86%) Oracle
7 6 (42.86%) Continuous Improvement

ISO/IEC 20000
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (57.14%) SharePoint
2 5 (35.71%) IIS
Cloud Services
1 5 (35.71%) Azure
1 5 (35.71%) Microsoft 365
1 5 (35.71%) SaaS
Communications & Networking
1 5 (35.71%) DHCP
1 5 (35.71%) DNS
1 5 (35.71%) Firewall
1 5 (35.71%) LAN
1 5 (35.71%) Remote Desktop
1 5 (35.71%) SAN
1 5 (35.71%) TCP/IP
1 5 (35.71%) WAN
1 5 (35.71%) Wireless
2 4 (28.57%) ISDN
2 4 (28.57%) MPLS
2 4 (28.57%) NGN
2 4 (28.57%) PBX
2 4 (28.57%) VPN
Database & Business Intelligence
1 10 (71.43%) SQL Server
2 8 (57.14%) Electronic Patient Records
Job Titles
1 8 (57.14%) Healthcare Specialist
1 8 (57.14%) IT Support
1 8 (57.14%) IT Support Specialist
1 8 (57.14%) Support Specialist
2 5 (35.71%) Infrastructure Engineer
2 5 (35.71%) Senior Infrastructure Engineer
3 2 (14.29%) Applications Specialist
3 2 (14.29%) Applications Support
3 2 (14.29%) Applications Support Specialist
3 2 (14.29%) Operations Support Specialist
3 2 (14.29%) Storage Specialist
3 2 (14.29%) Technical Specialist
3 2 (14.29%) Technical Support
3 2 (14.29%) Technical Support Specialist
3 2 (14.29%) Virtualisation Specialist
4 1 (7.14%) Healthcare Manager
4 1 (7.14%) IT Engineer
4 1 (7.14%) IT Infrastructure Engineer
4 1 (7.14%) Senior IT Engineer
4 1 (7.14%) Support Manager
Miscellaneous
1 8 (57.14%) e-Health
1 8 (57.14%) LIMS
1 8 (57.14%) PACS
2 5 (35.71%) CMDB
2 5 (35.71%) Enterprise Software
Operating Systems
1 11 (78.57%) Windows
1 11 (78.57%) Windows Server
2 6 (42.86%) Unix
3 5 (35.71%) Windows Server 2003
3 5 (35.71%) Windows Server 2008
3 5 (35.71%) Windows Server 2012
3 5 (35.71%) Windows Server 2016
3 5 (35.71%) Windows Server 2019
Processes & Methodologies
1 13 (92.86%) ITIL
2 9 (64.29%) Incident Management
3 8 (57.14%) Analytics
3 8 (57.14%) Business Intelligence
3 8 (57.14%) Data Migration
3 8 (57.14%) ePrescribing
3 8 (57.14%) Health Informatics
3 8 (57.14%) Informatics
3 8 (57.14%) Migration
3 8 (57.14%) Problem Management
3 8 (57.14%) Root Cause Analysis
4 6 (42.86%) Continuous Improvement
5 5 (35.71%) Cost Reduction
5 5 (35.71%) Information Governance
5 5 (35.71%) Infrastructure Engineering
5 5 (35.71%) Process Improvement
5 5 (35.71%) Project Delivery
5 5 (35.71%) Security Patching
5 5 (35.71%) Software Deployment
5 5 (35.71%) Validation
Programming Languages
1 10 (71.43%) SQL
Qualifications
1 4 (28.57%) CCNA
1 4 (28.57%) CCNP
1 4 (28.57%) Cisco Certification
2 2 (14.29%) Oracle Certification
Quality Assurance & Compliance
1 9 (64.29%) SLA
2 8 (57.14%) HL7
3 5 (35.71%) ISO/IEC 27001
3 5 (35.71%) PCI DSS
System Software
1 7 (50.00%) VMware Infrastructure
2 5 (35.71%) Active Directory
2 5 (35.71%) Hyper-V
2 5 (35.71%) vSphere
3 4 (28.57%) XenApp
Systems Management
1 5 (35.71%) Active Directory Federation Services
1 5 (35.71%) SCCM
1 5 (35.71%) WSUS
2 4 (28.57%) Nessus
Vendors
1 11 (78.57%) Microsoft
2 7 (50.00%) Dell
2 7 (50.00%) HP
2 7 (50.00%) VMware
3 6 (42.86%) Oracle
4 5 (35.71%) SOTI
4 5 (35.71%) Veeam
5 4 (28.57%) Cisco
5 4 (28.57%) Citrix
5 4 (28.57%) Mitel
5 4 (28.57%) Siemens
6 2 (14.29%) EMC