Period
to 22 January 2020

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 22 January 2020 with a comparison to the same period in the previous 2 years.

ISO/IEC 20000 (supersedes BS 15000)
England > Yorkshire
6 months to
22 Jan 2020
Same period 2019 Same period 2018
Rank 230 265 283
Rank change year-on-year +35 +18 +37
Permanent jobs citing ISO/IEC 20000 6 10 12
As % of all permanent IT jobs advertised in Yorkshire 0.098% 0.13% 0.12%
As % of the Quality Assurance & Compliance category 0.82% 0.92% 1.23%
Number of salaries quoted 5 10 8
Yorkshire median annual salary £47,500 £46,250 £35,000
Median salary % change year-on-year +2.70% +32.14% -21.79%
10th Percentile £31,250 £24,000 £19,500
90th Percentile £51,000 £54,125 £56,125
England median annual salary £50,000 £53,500 £48,000
% change year-on-year -6.54% +11.46% -

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Yorkshire
Permanent vacancies with a requirement for quality assurance or compliance skills 728 1,084 972
As % of all permanent IT jobs advertised in Yorkshire 11.88% 14.56% 10.07%
Number of salaries quoted 621 823 802
Yorkshire median annual salary £41,500 £42,000 £41,500
Median salary % change year-on-year -1.19% +1.20% +10.67%
10th Percentile £24,000 £21,050 £25,000
90th Percentile £65,000 £61,250 £60,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +5.26%

ISO/IEC 20000
Job Vacancy Trend in Yorkshire

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for ISO/IEC 20000 in Yorkshire

ISO/IEC 20000
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ISO/IEC 20000 in Yorkshire.

Salary trend for ISO/IEC 20000 in Yorkshire

ISO/IEC 20000
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing ISO/IEC 20000 in Yorkshire over the 6 months to 22 January 2020.

Salary histogram for ISO/IEC 20000 in Yorkshire

ISO/IEC 20000
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the Yorkshire region over the 6 months to 22 January 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Yorkshire - 3 £47,500 -
West Yorkshire +19 2 £32,500 -29.73% 1
ISO/IEC 20000
England

For the 6 months to 22 January 2020, IT jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for ISO/IEC 20000.

1 6 (100.00%) Continuous Improvement
2 4 (66.67%) ISO/IEC 27001
2 4 (66.67%) Root Cause Analysis
2 4 (66.67%) ITIL
3 3 (50.00%) Change Management
3 3 (50.00%) Problem Management
4 2 (33.33%) Risk Analysis
4 2 (33.33%) Matrix Management
4 2 (33.33%) Business Analysis
4 2 (33.33%) Knowledge Management
4 2 (33.33%) Microsoft PowerPoint
4 2 (33.33%) Incident Management
4 2 (33.33%) Data Protection
4 2 (33.33%) PCI DSS
4 2 (33.33%) Hyper-V
4 2 (33.33%) Firewall
4 2 (33.33%) GAP Analysis
4 2 (33.33%) Management Information System
4 2 (33.33%) Finance
4 2 (33.33%) Stakeholder Management
4 2 (33.33%) VMware
4 2 (33.33%) Information Security
4 2 (33.33%) Service Management
4 2 (33.33%) DNS
4 2 (33.33%) SLA
4 2 (33.33%) WAN
4 2 (33.33%) DHCP
4 2 (33.33%) TCP/IP
4 2 (33.33%) SAN
4 2 (33.33%) Windows

ISO/IEC 20000
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) IIS
2 1 (16.67%) Skype for Business
Applications
1 2 (33.33%) Microsoft Office
1 2 (33.33%) Microsoft PowerPoint
Cloud Services
1 1 (16.67%) Azure
1 1 (16.67%) Office 365
1 1 (16.67%) SaaS
Communications & Networking
1 2 (33.33%) DHCP
1 2 (33.33%) DNS
1 2 (33.33%) Firewall
1 2 (33.33%) LAN
1 2 (33.33%) SAN
1 2 (33.33%) TCP/IP
1 2 (33.33%) WAN
2 1 (16.67%) MPLS
2 1 (16.67%) Skype
2 1 (16.67%) VPN
2 1 (16.67%) Wireless
2 1 (16.67%) WLAN
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 2 (33.33%) Finance
2 1 (16.67%) Manufacturing
Job Titles
1 3 (50.00%) IT Manager
2 2 (33.33%) Compliance Manager
2 2 (33.33%) Incident Manager
2 2 (33.33%) ITIL Incident Manager
2 2 (33.33%) ITIL Manager
3 1 (16.67%) Audit Manager
3 1 (16.67%) Infrastructure Engineer
3 1 (16.67%) IT Audit Manager
3 1 (16.67%) IT Operations Manager
3 1 (16.67%) IT Risk Manager
3 1 (16.67%) IT Services Manager
3 1 (16.67%) Managed Services Manager
3 1 (16.67%) Operations Manager
3 1 (16.67%) Quality Manager
3 1 (16.67%) Risk Manager
3 1 (16.67%) Senior Infrastructure Engineer
3 1 (16.67%) Service Manager
3 1 (16.67%) Service Operations Manager
Miscellaneous
1 2 (33.33%) Analytical Skills
1 2 (33.33%) Management Information System
2 1 (16.67%) CMDB
2 1 (16.67%) Enterprise Software
Operating Systems
1 2 (33.33%) Windows
1 2 (33.33%) Windows 8
1 2 (33.33%) Windows Server
2 1 (16.67%) Windows 10
2 1 (16.67%) Windows Server 2003
2 1 (16.67%) Windows Server 2008
2 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 6 (100.00%) Continuous Improvement
2 4 (66.67%) ITIL
2 4 (66.67%) Root Cause Analysis
3 3 (50.00%) Change Management
3 3 (50.00%) Problem Management
4 2 (33.33%) Analytical Thinking
4 2 (33.33%) Business Analysis
4 2 (33.33%) Data Protection
4 2 (33.33%) GAP Analysis
4 2 (33.33%) Incident Management
4 2 (33.33%) Information Governance
4 2 (33.33%) Information Security
4 2 (33.33%) Internal Audit
4 2 (33.33%) IT Strategy
4 2 (33.33%) Knowledge Management
4 2 (33.33%) Matrix Management
4 2 (33.33%) Risk Analysis
4 2 (33.33%) Service Management
4 2 (33.33%) Stakeholder Management
4 2 (33.33%) Strategic Thinking
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) CCNA
1 1 (16.67%) CCNP
1 1 (16.67%) Cisco Certification
1 1 (16.67%) MCSE
1 1 (16.67%) Microsoft Certification
Quality Assurance & Compliance
1 4 (66.67%) ISO/IEC 27001
2 2 (33.33%) Cyber Essentials
2 2 (33.33%) Cyber Essentials PLUS
2 2 (33.33%) GDPR
2 2 (33.33%) PCI DSS
2 2 (33.33%) SLA
3 1 (16.67%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 2 (33.33%) Hyper-V
1 2 (33.33%) vSphere
2 1 (16.67%) Active Directory
2 1 (16.67%) Virtual Machines
2 1 (16.67%) VMware Infrastructure
2 1 (16.67%) XenApp
Systems Management
1 1 (16.67%) SCCM
Vendors
1 2 (33.33%) Microsoft
1 2 (33.33%) VMware
2 1 (16.67%) Cisco
2 1 (16.67%) Citrix
2 1 (16.67%) Dell
2 1 (16.67%) HP
2 1 (16.67%) Mitel
2 1 (16.67%) Siemens
2 1 (16.67%) SOTI
2 1 (16.67%) Veeam