26 to 45 of 45 Customer Experience Jobs in Berkshire

or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or end-users, develop training programs with a focus on excellent customer experience and self-reliance of business partners and end-users.As this is a substantial element of the role, you must be able to confidently deliver training sessions to … pleasant working atmosphere of an international and leading company. A neutral company car, also for private use, is also provided and the salary is appropriate to the job. Required experience and skills Qualifications and experience: An education in IT or a similar field and a minimum 5 years' experience in a customer service/pre-sales … Technological expertise: In depth knowledge about IT infrastructure, networking, SaaS/Cloud, electrical engineering, databases, software, as well as hardware; Commercial expertise: General theoretical knowledge of and hands-on experience with sales, an active listener, recognizing optimization potential in our business partners and customers; Problem solving: Logical thinking and ability to work through complex issues step by step, in More ❯

the long- and short-term business performance. The passion that our New Business Development Executives have for our brand and the drive to achieve success is what increases our customer base and product sales across the country. This role has responsibility for the acquisition of new customers. In this role you will self-generated opportunities, visit potential new sites … and convert both independent and regional group outlets in the out of home channel. They work closely with internal stakeholders in a collaborative way to ensure a first class customer experience from day one and to drive long term loyalty for the brand. Responsibilities • Achievement of daily, weekly and monthly new business productivity measures.• Achievement of Acquisition Targets … prospect and convert Independent and group prospects into customers.• Plan and organise your time well to drive both results and efficiency.• Use CRM system to capture and record visits, customer interactions and orders.• Manage and maintain a healthy sales pipeline -• Negotiate, Develop and agree commercial trading agreements with key customers. • Work proactively with the Field Sales Manager (FSM) and More ❯

need to be an expert Senior Channel Account Manager, having worked with a multi-national technology business with a demonstrable record of delivering against sales targets whilst crafting unforgettable customer experiences You will be comfortable working at pace and adapting to changing business needs and priorities Systems capable attitude; an agile learner and thinker able to navigate multiple platforms More ❯

managing the products we bring to market through large partners, which customers see and experience. These products need to generate revenue and support our excellent customer experience (CX) ambitions. The role involves leading the commercial data monetisation strategy and agenda. You will manage data monetisation products that are consumer-facing and introduced through partners. You will manage relationships … to evaluate feasibility. You will collaborate with colleagues within the UK business, the Group, and external parties. Candidate Requirements You will have a degree or equivalent. You likely have experience working with strong consumer brands or in agencies/consultancies serving them. You have managed large, complex partner relationships that create customer-facing products. You possess deep expertise More ❯

with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing pre-emptive solutions to enhance customer experience. Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth. You will also identify expansion opportunities within existing … to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies. Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals. To excel in this role, you will develop an understanding of our products and their integrations, allowing … Collaboration with specialists and other teams will be essential to engage customers in product value and drive sales. Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the More ❯

and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. YOUR IMPACT As a Customer Relationship Manager in the Business Network Cloud division, you will be critical in driving long-term customer success and revenue growth for OpenText. By managing strategic customer relationships and complex contract negotiations, you will directly contribute to the health and retention of OpenText's most valuable clients. Your ability to align customer objectives with OpenText's solutions will strengthen customer trust and drive mutual growth. WHAT THE ROLE OFFERS This is a quota-carrying role Manage complex sales and renewal cycles, negotiating multi-year … enterprise cloud agreements. Lead key governance activities to create long-term value, engaging with senior client stakeholders up to the C-suite. Champion customer satisfaction, resolve disputes, and foster strong client relationships. Drive renewals and expand existing services to increase customer retention and revenue. Collaborate with Field Sales, Pre-sales, Professional Services, and Customer Support teams to More ❯

An opportunity to play your part and shape conversational customer experiences - Join Centrica as a Lex Chat Developer (Senior Level) and play a pivotal role in building and evolving our intelligent customer engagement platforms. We're looking for someone with deep experience in AWS Connect, Amazon Lex, and chatbot development click apply for full job details More ❯

An opportunity to play your part and shape conversational customer experiences - Join Centrica as a AWS Connect/Lex Chat Developer (Senior Level) and play a pivotal role in building and evolving our intelligent customer engagement platforms. We're looking for someone with deep experience in AWS Connect, Amazon Lex, and chatbot development click apply for full More ❯

Are you a proactive and organised individual with experience in sales support or a similar role? We are seeking a driven Internal Sales Support Coordinator to join a dynamic and growing Wokingham based IT company. This is a hybrid position , initially requiring 2 days per week in the office , with the intention of returning to a fully office-based … be doing as the Internal Sales Support Coordinator: As part of the internal sales team, youll play a key role in supporting the Account Manager and ensuring a seamless customer experience. Responsibilities include: Responding to new sales enquiries Searching internal database for product availability Preparing and sending customer quotes Processing new orders and raising extensions Handling fault logs … invoices, and credits Organising collections and chasing due backs, shortages, and damages Coordinating installs/de-installs, including liaising with Operations for pricing Monitoring and tracking orders to meet customer delivery/collection deadlines Keeping customers updated on their orders Supporting various ad hoc projects as needed What we're looking for from the Internal Sales Support Coordinator: Proven More ❯

professional with a passion for hands-on technical work? Are you looking to join a forward-thinking, award-winning technology business that's rapidly growing and places innovation and customer experience at the heart of what it does? We're proud to be partnering with a leading technology solutions provider to support their search for an IT Field … associated service documentation daily. Manage and maintain your allocated boot stock and ensure all job-related parts are readily accessible. Keep the company-provided vehicle in good order. Skills & Experience Required: Previous experience in a similar field-based IT repair/engineering role. Solid understanding of desktop and laptop hardware diagnostics and repair methodologies. Familiarity with server hardware … and RAID configuration principles. Excellent interpersonal and communication skills, with a customer-focused mindset. Desirable Certifications: CompTIA A+ Lenovo RWST217 CSCS Card This is an excellent opportunity to join a respected and growing organisation, ideal for someone who enjoys autonomy, variety, and delivering first-class technical support on the ground. More ❯

Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do … Demonstrate product capabilities and discuss relevant technologies as part of our platform architecture in the context of the client's tech stack. Develop technical proposals and sharp RFP responses. Experience 2 to 4 years of experience as a sales engineer in enterprise SaaS. Proficient in AI, cloud-based solutions, APIs, and integration methodologies Our Hiring Process is "Easy More ❯

An opportunity to play your part and shape conversational customer experiences - Join Centrica as a Lex Chat Developer (Senior Level) and play a pivotal role in building and evolving our intelligent customer engagement platforms. We're looking for someone with deep experience in AWS Connect, Amazon Lex, and chatbot development. You'll be part of a forward … managing repositories, pipelines, artifacts, code control, and deployments. You'll also use Datadog for observability, and have a strong understanding of security scanning, code quality, and general security awareness. Experience with LaunchDarkly is a plus. About You You're not just technically strong; you're a trusted leader, mentor, and collaborator. You take the initiative to shape solutions and … company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures! JBRP1_UKTJ More ❯

An opportunity to play your part and shape conversational customer experiences - Join Centrica as a Lex Chat Developer (Senior Level) and play a pivotal role in building and evolving our intelligent customer engagement platforms. We're looking for someone with deep experience in AWS Connect, Amazon Lex, and chatbot development. You'll be part of a forward … managing repositories, pipelines, artifacts, code control, and deployments. You'll also use Datadog for observability, and have a strong understanding of security scanning, code quality, and general security awareness. Experience with LaunchDarkly is a plus. About You You're not just technically strong; you're a trusted leader, mentor, and collaborator. You take the initiative to shape solutions and … company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures More ❯

An opportunity to play your part and shape conversational customer experiences - Join Centrica as a AWS Connect/Lex Chat Developer (Senior Level) and play a pivotal role in building and evolving our intelligent customer engagement platforms. We're looking for someone with deep experience in AWS Connect, Amazon Lex, and chatbot development. You'll be part … managing repositories, pipelines, artifacts, code control, and deployments. You'll also use Datadog for observability, and have a strong understanding of security scanning, code quality, and general security awareness. Experience with LaunchDarkly is a plus. About You You're not just technically strong; you're a trusted leader, mentor, and collaborator. You take the initiative to shape solutions and … company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures More ❯

An opportunity to play your part and shape conversational customer experiences - Join Centrica as a AWS Connect/Lex Chat Developer (Senior Level) and play a pivotal role in building and evolving our intelligent customer engagement platforms. We're looking for someone with deep experience in AWS Connect, Amazon Lex, and chatbot development. You'll be part … managing repositories, pipelines, artifacts, code control, and deployments. You'll also use Datadog for observability, and have a strong understanding of security scanning, code quality, and general security awareness. Experience with LaunchDarkly is a plus. About You You're not just technically strong; you're a trusted leader, mentor, and collaborator. You take the initiative to shape solutions and … company healthcare plan, prioritizing your well-being. Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures! JBRP1_UKTJ More ❯

an Information Software Business Development Specialist who will be responsible for driving sales and providing support for Rockwell Automation's Information Software business at Fromm. This role involves understanding customer goals, offering tailored solutions, and collaborating with internal teams for a seamless customer experience. Responsibilities: - Communicate effectively with diverse teams. - Articulate value propositions for Rockwell Automation's Information … functionally with internal resources. - Understand market conditions to drive market penetration. - Demonstrate proficiency in Rockwell Automation software and services. - Adhere to safety requirements and programs. - Deliver consultative services at customer facilities. - Learn quickly and adapt to changing demands. - Support the "Services-first" approach. Qualifications: - Technical degree or 2+ years of experience in information software or industrial automation. - Comfortable More ❯

to target high-potential accounts. Oversee sales forecasting and pipeline management, ensuring timely and accurate reporting. Work closely with internal teams, vendors, and product experts to provide a seamless customer experience. Stay current with industry developments and product knowledge through ongoing learning and training initiatives. What You'll Bring: Experience in an Account Management role preferably within the More ❯

Customer Success Account Manager - Nordics page is loaded Customer Success Account Manager - Nordics Apply locations UK - Reading - Thames - Office Flex - Reading time type Full time posted on Posted Today job requisition id JR467157 Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt … role is an integral part of our customers' success, focused on delivering the promise of Forcepoint's Cyber-Security platform and its services. Starting in the pre-sales stage, Customer Success Account Managers work with our Sales and Services teams to align the needs of customers, establishing goals for success in adopting Forcepoint's solutions. Customer Success Account … Managers manage the full post-sales relationship with the customer, delivering value, support, and advocacy that leads to customer retention and expansion. They are trusted advisors to our customers through development of strong professional relationships with key decision makers and operators of our solutions. Responsibilities: Manage a diverse portfolio of customer accounts from signature to renewal. Accountable More ❯

and feeding in observations and problem areas. Develop and execute weekly and monthly operational reporting providing clear service performance and availability metrics. PO/Invoice Management Closely working with Customer Experience to improve ticket management and user training issues Out of hours escalation for operational issues (Rota). Working with Service desk to ensure good quality ticket management … belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. LI-KS1 Experience of working with and influencing various levels of management, building relationships and influencing across teams and a wider community of other leaders and managers. A clear communicator. Ability to … lead, make decisions, problem solve and work within teams. Can demonstrate flexibility and agility to move between role types within teams. Will have clear subject matter experience of their area (both technical and commercial) and ability to connect and work across multiple domains. Can demonstrate knowledge of their area articulated through key operating elements of people, process and technology. More ❯

sales proposals and presentations Negotiate contracts and close deals while ensuring profitability and compliance Stay up to date with industry regulations and collaborate with other departments to deliver exceptional customer experiences Qualifications and Experience: Minimum 5 years of experience in business development, preferably in the water hygiene or facilities management sectors In-depth knowledge of water hygiene … regulations and compliance standards Excellent communication, negotiation, and relationship-building skills Ability to work independently and collaborate effectively with internal teams Experience using CRM systems to track leads and manage pipelines Full, clean UK driving licence Candidates must be based within a 50 mile radius of their site in Berkshire What's in it for you? Competitive salary range … a part of a dynamic and innovative team that is shaping the future of the industry. To apply, please submit your CV and a cover letter highlighting your relevant experience and passion for the role. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯