51 to 75 of 90 Customer Service Jobs in Berkshire

and networking. Desirable: Degree in Computer Science, IT, or related field. Certifications (e.g., Network Administration, Cybersecurity). Skills & Experience Essential: Technical Expertise: Proficiency in OS, network infrastructure, and troubleshooting. Customer Service: Exceptional support skills with a user-focused approach. Problem-Solving: Strong analytical and troubleshooting abilities. Communication: Clear verbal/written skills to explain technical issues. Adaptability: Ability More ❯

Entry Level Sales Roles Competitive Bonus Benefits Slough, UK Permanent full time Are you someone who thrives on building relationships, solving problems, and delivering excellent customer experiences? Do you want to be part of a collaborative, people-first company where your work really matters? If so, we’d love to hear from you! We’re looking for a Customer Renewals Associate to join our dynamic team at IRIS Software Group . In this role, you’ll be working with our existing customer base – supporting them through the renewal journey, resolving any issues, and helping them get the most from our products. What you'll be doing: Managing a portfolio of existing customers, guiding them through their renewal … process Building strong relationships to drive satisfaction, loyalty, and long-term retention Proactively identifying at-risk accounts and working to reduce churn Collaborating with internal teams including Sales, Customer Success, and Product Providing accurate renewal forecasts and maintaining detailed CRM records Spotting opportunities for upsell or cross-sell and passing leads to the relevant teams What we’re looking More ❯

opportunity to contribute to one of the largest SCADA estates in the UK, helping to improve performance, reduce downtime, and drive innovation in a business delivering life's essential service every day. What you'll do as a Regional SCADA Engineer: SCADA System Support: Maintain high availability of the Regional SCADA platform (targeting 99.2% uptime or higher). Perform … emergency support roster, providing in-hours and out-of-hours fault response. Investigate high-impact incidents and escalate recurring faults for permanent resolution. Deliver responsive support for SCADA-related service requests and incidents. Manage access and data requests in line with OT policies and security controls. Ensure all changes align with defined operational requirements and compliance standards. Project & Change … the maintenance, support, or technical delivery of SCADA or Industrial Control & Automation (ICA) systems. Proven ability to work collaboratively with operations teams, contractors, and technical specialists. Strong communication and customer service skills, with experience translating technical language for diverse audiences. Excellent problem-solving and diagnostic skills, with the ability to assess impact and resolve issues under pressure. Familiarity More ❯

Act as the first point of contact for all queries via phone, email, and ticketing system Provide 1st line technical support for the billing team Log, triage, track and service requests through to resolution or escalation Diagnose and troubleshoot basic issues using established procedures Escalate unresolved incidents to 2nd or 3rd line support as appropriate Document issues and solutions … to build a knowledge base of content Deliver excellent customer service and maintain a high level of professionalism Contribute to continuous service improvement initiatives Ability to process a high volume of tickets daily Skills you require Ability to process a high volume of tickets daily Experience with ticketing tools Experience with Microsoft, Adobe and AWS is beneficial … Experience with Service Now or a similar tool is highly advantageous Be able to handle a fast-paced environment Must possess strong organisational skills and have good attention to detail The preferred candidate will have gained experience in a 1st line support or a help desk role. By applying you will be registered as a candidate with Marc Daniels More ❯

of client facing presentations, workshops, authoring design documentation, technical implementation, and the deployment of solutions Development, configuration, integration, testing, optimisation, implementation, and debug of bespoke client solutions Providing a customer facing interface for support queries and providing a cohesive experience for our clients Updating clients on all stages of support calls including logging, research, action plan and escalation through … do you need? No particular experience is required for this role, all we ask for is a growth mindset, a passion for IT and a desire to deliver Exceptional Service To be successful in the role, you must be able to demonstrate the following skills: Must hold or be able to successfully achieve and maintain NPPV3 with SC (this … be resident in the UK for the past 5 years and have spent no more than 3 consecutive months outside the UK in that period) Able to evidence Exceptional customer service skills Able to evidence exceptional communication skills An appetite to continually develop your skills and career Flair for solving problems and analytical skills Passionate about innovation and More ❯

within the company. Specifically relating to the delivery of Audio-Visual projects. Key Roles & Responsibilities Responsible for managing key projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 35 projects per month with several of these being large 100k plus. The candidate … will have the larger of the projects to manage top to bottom and additionally technically support the project and service coordinators where applicable. Be involved in all handovers with the sales team and initial call set up with the customer, prior to handing it over to the coordination team for installation. Overseeing the admin team on a daily … basis - working on the project delivery and provide support for the service contract coordinator where required. Drawings, elevations, cable schedules, RAMS, project meetings, scheduling. Manage all engineers in house and external and the appropriate insurances, vehicles and PPE when required. Be able to demonstrate an understanding of all company products, services and business processes as well as having a More ❯

drive accelerated growth and technology-led innovation in the global marketplace. Job Summary: Supermicro Computer, Inc. is currently seeking a Sr. Sales Manager responsible for successfully expanding Supermicro's customer base in targeted areas. Sr. Sales Manager will also be responsible for maintaining the quality, efficiency, and integrity of Supermicro's sales process through various means of marketing activities … target lists for vertical markets Develop relationships, communicate product and market information Monitor inventory, negotiate prices, enter and monitor order start, facilitate credit issues and negotiate returns Develop supervisor customer service relationships with prospects Consistently achieve lead and quota Produce reports as necessary Qualifications: Bachelor's degree in Business, Engineering, or similar fields preferred Minimum 7-10 years … navigating complex sales situations Strong inter-personal and relationship-building skills, with the ability to influence and collaborate effectively across teams Passionate about sales activities and building long-term customer relationships Able to work positively under deadlines and constraints; result-oriented and highly attentive to detail Demonstrated problem-solving capabilities and a proactive approach to challenges Strong communication skills More ❯

manage support cases using the a ticketing system, ensuring accurate tracking and timely resolution. Problem Resolution : Investigate and resolve technical issues related to payment processing, ensuring minimal disruption to customer operations. Payment System Troubleshooting : Work with customers to identify and resolve issues with payment terminals, card reader devices, and POS integrations. Person Specification: Strong interpersonal skills and the ability … with payment processing systems or POS integrations is highly desirable Experience with relational databases (e.g., SQL) is a plus Ability to multitask, prioritize, and manage multiple cases efficiently Strong customer service orientation with a proactive approach to resolving issues This is a full-time permanent position offering an attractive annual salary of £28,000 + Bonus & Benefits Advancing More ❯

multinational and will involve UK and international travel to client and internal team meetings Monthly face-to-face team meetings in the UK. Key Duties & Responsibilities: To deliver excellent customer service through market-leading account management. Weekly dialogue with all clients. Produce Quarterly Review Packs summarising both OEM Sales Results and system development carried out. Collaborate with Key … the automotive sector. Experience selling SAAS, cloud-based solutions. A proven track record in account management. User or provider experience with Keyloop retention solutions, ideally within the Automotive Finance. Customer and outcomes-focused - maturity and diplomacy to manage engagement at varied levels within the target client organisations. Able to implement a professional structured sales approach incorporating Contact Management, Qualification More ❯

responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the schools ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day … and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. More ❯

responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school’s ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to … and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

a relevant business discipline and/or demonstrable experience in delivery in this area Ability to follow defined processes and procedures in an accurate and consistent manner Proven good customer service and communication skills A good working knowledge and/or understanding of relevant legislation and regulation in IT A good wider understanding of - and interest in - technology More ❯

of working within an automated processing environment (desirable). Minimum 1 years experience in catering (desirable). The ability to work calmly under pressure. Excellent communication, team work and customer service skills. Good literacy skills, verbal written and spoken. Operational awareness, understand of HACCP, COSHH, DDA, Food Hygiene, Health, and Safety and DFT requirements (Role specific). More ❯

role, you'll be the face of our company on client sites - installing, maintaining, and commissioning CCTV systems to the highest standards. If you thrive on technical challenges, value customer satisfaction, and want to be part of a team that truly makes a difference, we'd love to hear from you. The successful candidate must have experience in IP … adapt solutions to meet clients' specific needs and the evolving nature of their premises. There will be out-of-hours working and overtime required, with travel to and from customer sites expected with prior notice. You will also be included in the 'on call' rota system. Job involves but is not limited to: Installation and commissioning of CCTV systems … hazards Key skills and Experience: Self-starter Working as an outdoors field engineer Working alone and in a team Must have flexible approach to working location and times Excellent customer service skills Demonstrable knowledge of CCTV installation Demonstrable knowledge of commissioning CCTV systems Working knowledge of IP Networking and excellent IT competence Essential: Full Driving Licence CSCS card More ❯

role, you'll be the face of our company on client sites - installing, maintaining, and commissioning CCTV systems to the highest standards. If you thrive on technical challenges, value customer satisfaction, and want to be part of a team that truly makes a difference, we'd love to hear from you. The successful candidate must have experience in IP … adapt solutions to meet clients' specific needs and the evolving nature of their premises. There will be out-of-hours working and overtime required, with travel to and from customer sites expected with prior notice. You will also be included in the 'on call' rota system. Job involves but is not limited to: Installation and commissioning of CCTV systems … hazards Key skills and Experience: Self-starter Working as an outdoors field engineer Working alone and in a team Must have flexible approach to working location and times Excellent customer service skills Demonstrable knowledge of CCTV installation Demonstrable knowledge of commissioning CCTV systems Working knowledge of IP Networking and excellent IT competence Essential: Full Driving Licence CSCS card More ❯

solid attention to detail. Salary 37-38k. (Training in Software Development, AI technologies, IOT, Contact Centre application, Machine Learning, SaaS, Cloud Applications), and more. Very Much of a Customer facing CX ROLE. Our clients take pride in their core beliefs of teamwork, quality and agility. Time and again, this ethos has been reflected in their high-quality products … University or Commercial or Own Project GIT/GitHub Fact finding Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers Providing excellent customer service at all times The Person : Technical Supporting/Graduate Software Developer 2:1 Bachelors Degree in Computer Science/STEM/Mathematics/Physics/Chemistry/… or knowledge of database query language (i.e. SQL) or a desire to learn Some programming languages would be of advantage or a willingness to learn Good experience in a customer facing role Keen interest in Software Development Applications. Graduate open day 30th of JULY 2025, at our clients offices in Braacknell More ❯

their paycheck Main Tasks and Responsibilities: Handling all inbound sales enquiries and dialling our existing customers on a retention basis there is no cold calling with this role! Influence customer purchasing, handle objections efficiently and provide customers with an excellent service. Processing orders of Mobile devices and broadband through B2C + B2B channels. Maintain knowledge of products and services … from customers, adding value to all interactions with customers. Process orders accurately, following process and procedure to ensure that high standards of compliance are maintained. Accurately and efficiently enter customer information into company databases for mailing and billing purpose. What We re Looking For: Passionate communicators who possess charisma and a knack for building rapport. Self-motivated go-getters … workplace culture. Why Us We are proud of our small company culture and the close knit, family atmosphere that exists within our organisation. We are committed to putting the customer at the heart of everything we do, from the homely designs of our stores and our impartial sales process to our friendly, knowledgeable team and company values. Based in More ❯

their customers' experiences with the sole purpose of changing the way people work and communicate. The Role Manage key projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 35 projects per month with several of these being large 100k plus. The candidate … will have the larger of the projects to manage top to bottom and additionally technically support the project + service coordinators where applicable. As discussed be involved in all handover with the sales team and initial call set up with the customer, prior to handing it over to the coordination team for installation. Oversee on a daily basis … the admin team working on the project delivery and provide support for the service contract coordinator where required. Drawings, elevations, cable schedules, RAMS, project meetings, scheduling. Manage all engineers in house and external and the appropriate insurances, vehicles and PPE when required. Be able to demonstrate an understanding of all company products, services and business processes as well as More ❯

Technical problem solving Fact finding Working with Software/Hardware applications Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers Providing excellent customer service at all times The Person 2:1 Bachelors Degree in Computer Science/STEM/Mathematics/Physics/Chemistry/Electronic/Electrical Engineering, Natural Science … or knowledge of database query language (i.e. SQL) or a desire to learn Some programming languages would be of advantage or a willingness to learn Good experience in a customer facing role Keen interest in Software Applications, AI, Machine Learning, Cloud, NLP, and Client Facing More ❯

Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but … context of the client's tech stack. Develop and present technical proposals and sharp RFP responses. Education and Experience 7 years of experience in developing AI based solutions for customer service/Contact Centers Proficient in AI, cloud-based solutions, APIs, and integration methodologies. Masters in AI/Computer Science. Our Hiring Process is "Easy with eGain" Step More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯

to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯