51 to 75 of 100 Customer Service Jobs in Berkshire

and configuration of desktop computers, laptops, printers, and other IT equipment, ensuring they are functioning correctly and securely. Respond to IT support tickets and service requests in a timely and professional manner, escalating complex issues to senior IT staff as needed. Provide basic training and support to end-users … on IT systems, applications, and best practices to enhance productivity and efficiency. Maintain accurate records of IT assets, inventory, and support activities using IT service management tools. Assist with IT projects and initiatives as needed, including hardware deployments, software installations, and IT infrastructure improvements. About You Some experience in … team in a fast-paced and dynamic environment. Willingness to learn new technologies and adapt to changing IT environments. A commitment to providing exceptional customer service and support to end-users. Benefits: Competitive salary package Comprehensive benefits package after probation period completed. Opportunities for career growth and development more »

7500. base salar y Our client is a leading provider of cloud communications solutions. They help businesses across the globe to enhance their customer engagement and experienc e.From their omni-channel cloud contact center solution to their bespoke integration systems, they use cutting-edge technology to transform communications and … make mass personalization a reality. This includes their development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwid e. What we are looking for ... We are looking for STEM graduates with a genuine … area. Location... This role is based in our head office in Berkshire. Key responsibilities of the role... Maintaining ownership of incidents from the initial customer report to resolution. Prioritising and categorising faults promptly, escalating to other teams in the business where necessary. Delivering software or infrastructure updates. Following appropriate more »

necessary. Fulfill routine management reporting requirements as outlined. Undertake additional responsibilities as delegated by the remarketing manager. Capability Profile: Skills (Essential/Desirable): Prioritize customer needs and emphasize quality. Exhibit strong leadership and interpersonal skills. Communicate effectively both orally and in writing. Proficient in computer skills, including Microsoft Office … practices. Work well independently and collaboratively within a dynamic team environment. Experience (Essential/Desirable): Possess a minimum of 3 years of experience in customer service or purchasing roles. Familiarity with relevant national and local regulatory standards. more »

Working with Software/Hardware applications Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers Providing excellent customer service at all times The Person 2:1 Bachelors Degree in Computer Science/STEM/Mathematics/Physics/Chemistry/Electronic … language (i.e. SQL) or a desire to learn Some programming languages would be of advantage or a willingness to learn Good experience in a customer facing role Keen interest in Software Development Applications. more »

Store manager, Retail Manager, fashion, Retail, Reading Store Manager Reading. Our client is lovely brand that is focused on giving each customer a personal & positive experience in store. This is a busy high street fashion store is situated in the busy centre of Reading with a loyal customer base and following. The ideal candidate: Will have managed in the fashion arena Proven background of delivering excellent customer service Excellent VM skills The ability and passion to stretch a team and business to the next level Solid working knowledge and delivery of KPIs/managing budgets more »

will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you are unable to find a fix it, then it will … be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover Income protection Critical illness Healthcare more »

in 4 is supported after onsite training is completed. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you are unable to find a fix it, then it will … be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active SC clearance Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain DV clearance Life cover Income protection more »

team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes A day in the life Youll work shifts and be based at one of … of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros … locations. Meanwhile, our on the road people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon more »

Xero is essential. Able to work to tight deadlines. Fast-learner. Attention to detail. Excellent communication skills, enthusiastic with genuine initiative. Delivery of high customer service levels. Be an effective member of the team and lead by example to drive the business forward. Please note that we will more »

Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who provide … of promoting from within Access to continuous mentorship within the business with clear lines of communication with Directors Key Skills and Responsibilities Maintain the Service Level Agreement T&Cs Troubleshoot basic to intermediate AV and Video Conferencing issues Act as the secondary contact point for the clients contacting the … and manage multiple tasks ensuring priority is allocated appropriately Provide mentorship to more junior members of the Helpdesk team Maintain a high level of customer service Experience with Crestron, Polycom, Cisco & Extron equipment preferred You will be joining a wider team that is driven and supportive with clear more »

a suite of manufacturing management tools including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM). These tools are delivered as Software-as-a-Service (SaaS) and deliver rapid improvements to manufacturing KPIs such as labor productivity, product quality, production costs and delivery lead-times. What are we looking … receivable and purchasing/accounts payable on Sage Intacct Maintaining pension documentation and compliance including salary sacrifice Processing employee expenses, approvals, documentation Maintaining a customer contract data base Conduct finance audit periodically and recommend improvements Develop financial policies and procedures for operational efficiency Preparing and distributing financial reports and … annual statutory reports and tax filings with outside accountants Preparing key SaaS financial metrics, dashboards, financial scorecards Managing relationships, agreements and processes with outside service providers (landlord, insurance, etc.) What you bring: Proactive, can operate autonomously, and thrive in ambiguity Excellent interpersonal and communication skills, and a high level more »

you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio and managing a team of … driven individuals. To be considered for the Problem manager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL V4 or v3 Benefits include: Base up to £47k Bonus more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer to join their growing team. We are also recruiting for more »

associated products to cladding, render & rainscreens or other building envelope related systems A good understanding and working knowledge of AutoCAD 3D design Must have customer service experience Must have excellent communication skills both written and verbal High attention to detail Organised, team player with the ability to work more »

projects to success! About Us: We are a rapidly growing company in the security systems industry, dedicated to providing top-notch solutions and excellent customer service. With seven years of tremendous growth behind us, we're poised for even greater success in the future. Our team is young, energetic … expertise and a firm understanding of systems design and installation processes. • Any electrical qualifications would be beneficial. • Leadership qualities, including people management, communication, and customer service skills. Perks and Benefits - In addition to being part of a dynamic and supportive team, we offer: • Team building/activity days … throughout the year • 22 Days Holiday (plus bank holidays), rising to a max of 25 with 1 extra per years service • Private health insurance. • Company laptop and vehicle with fuel provided. • Vehicle and fuel for private use. • Flexible dress code (smart attire required for client visits). • Competitive Salary more »

receive end to end protection. Due to our phenomenal year on year growth, we are looking for a German Speaker, either with Sales or Customer Services Experience or a recent Languages Graduate. You will join a successful Lead Development team which in EMEA alone receives between 1200 and … following attributes: Fluent or Bi Lingual in German is ideal but Professional/Business Level German is also considered. Some experience in Sales or Customer Service or Retail would be beneficial but MOST IMPORTANT is gravitas, communication skills and excellent telephone manner When applying for this role, please more »

in a Freight Forwarding Company Aerospace, shipping Aircraft Parts Must be able to work under pressure & tight deadlines Comfortable working on their own Excellent Customer Service skills Good time keeping/Attendance Computer literate Willing to cover opposite shifts holidays from time to time Must be a car more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

automated deployment, configuration, and upgrading of the infrastructure. Monitor, investigate and resolve incidents, test infrastructure, monitor security validation and constantly improve security. Provide excellent customer service Create professional and detailed RCAs. The candidate: Hands on experience with Linux and Kubernetes Experience with any cloud - Azure, AWS, GCP Experience more »

to safety protocols and guidelines while working on-site. This field-based role requires travel to project sites for installation and maintenance. Provide excellent customer service to clients. Requirements High school diploma or equivalent; relevant technical certifications are a plus. Proven experience as a Data Cabling Technician or more »

and management. - Exciting projects including work with mining companies and emerging vehicle technology maintenance divisions. - Collaborative work environment with a focus on teamwork and customer satisfaction. We are seeking a talented Engineer to assist with: - Monitoring and supporting stadium systems across the UK. - Collaborating with the systems engineering team … on design and implementation projects - Conducting FAT (Factory Acceptance Testing) for system deployments. - Providing training and technical support to operators and clients. - Traveling to customer sites for commissioning and support, with occasional international travel (typically once every other month) We are looking who has: - Basic RF knowledge, including one … or more of power dBm, spectrum analyser operation, signal generator use, and understanding of cabling and antenna types. - Exceptional customer service skills, adept at handling challenging situations. - Willingness to travel and work on-site as required. It would be great if you also had: - Rigging experience - IT/ more »

regular data analysis as well as overseeing and implementing large, company wide data projects, which can span across various department including Payroll, HR, Marketing, Customer Service and Operations. Data Analysis - Use statistical methods and software data to analyse data sets to identify trends, patterns and insights including sales … patterns, product trends to labour spend and customer behaviour Presenting insights in an accessible and digestible format Data Collection and Preparation Being point of contact between the data platform company and data sources Data Reporting Predictive Analysis - using historical trends to forecast This is a role that will sit more »

a chance to start an exciting career while earning a full-time wage. We are looking for individuals who are enthusiastic about providing great customer service and would like a career in optics. You'll make sure everything runs as smoothly by looking out for little problems that … Duration 18 Months Positions Available 1 Closing Date Monday, 3rd June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

feedback on our products. Maintain efficient communication with the headquarters in terms of new product lines and other technical issues. Carry out site surveys, customer training/demos, project support, and product promotion to the market; and provide product pre-sales promotion, including introducing new product features to Channel … products and solutions. Key Attributes: Full clean UK driving license; Right to work in the UK; Prior experience in a technical support role; Good customer service skills and communication skills; Strong knowledge of CCTV, alarm, access control, door entry, video conference, VMS, cloud storage, video wall, video/ more »