Customer Service Jobs in Berkshire

51 to 64 of 64 Customer Service Jobs in Berkshire

Graduate Accountant - Customer Support

Wokingham, Berkshire, South East, United Kingdom
Hybrid / WFH Options
MATCHED GROUP LIMITED
standard'route.TheFinTechindustryisoneofthefastestgrowingandmostlucrativeindustriesintheUK. Thisistheperfectroleforsomeonethatwantstogodowntheaccountancyroutebutwantsmoreopportunitytospeaktocustomersandclients.Youwillneedtobeanexceptionalindividualwhohasapassiontouseyouraccountsandfinancialreportingknowledge,whoispassionateaboutsoftwareandwantstodevelopyourskillstodeliverfirstclasstelephoneandemailsupporttocustomers.Thecompanywillalsosupportyouincontinuingyourstudiesanddevelopmentifthisissomethingyouwanttodo. Youllwillreceivetrainingandon-boardingtomakeyouanexpertintheroleandsoftwaretoallowyoutodeliverthebestcustomerexperience. Responsibilities-GraduateAccountant-CustomerSupport Answercustomersupporttelephonecallsandemails,providingexceptionalcustomercare Buildyourknowledgeofaccountancy,taxandaccountsbyresearchingandansweringquestionsfromcustomers. Buildyourknowledgeofproductsandusethistoresolvecustomers'questions Assistexistingandprospectivecustomerswithgeneralsalesenquiries Suggestneworimprovementstosupportmaterials(FAQs,userguidesandknowledgebase) Workcollaborativelyensuringyouarebuildingyourindividualknowledgeofproductsandtaxandaccountingprocesses Requirements-GraduateAccountant-CustomerSupport Adegreethatincludedanaccountancyorfinancemodulesuchasbusiness,accountancy,finance Experienceinacustomerservicerole Experience providing customer service over the phone and/or email Adesiretodevelopacareerinsoftware Understandingofthetypeofaccountingprocesses,reportsandstatementscompaniesuse Aconfident,calmandconcisetelephonemanner Clearcommunicationbothwrittenandspoken Ananalyticalandorganisedapproachtoproblemsolving Theabilitytointeractpositivelywithcustomersatalllevels Toworkwellunderpressure Formoreinformationpleasecontact Katie atMatched. GraduateAccountant/AccountsAssistant/AccountancyCustomerSupport More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

IT Support Engineer

Newbury, Berkshire, South East, United Kingdom
Hybrid / WFH Options
BUUK Infrastructure
and part of BUUK Infrastructure. Passiv, part of the BUUK Infrastructure Group, are looking for ICT Support Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. Due to the nature of this roles responsibilities, the requirement is 5 days a week in the office. Purpose … passion. To provide comprehensive technical support to our internal users and for our IT systems, ensuring the smooth operation of the IT infrastructure, with a focus on security and customer service. This role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate, managing the corporate network, and administering a suite of Cloud services and SaaS … Software as a Service) subscriptions. Your key responsibilities are Desktop Support: Provide first and second line support for hardware and software issues on Windows and Linux environments. User Management: Working with recruiting managers and HR to provide a seamless onboarding. experience, including account creation, permissions management, and equipment provisioning. Network Administration: Monitor and maintain the corporate network, troubleshooting connectivity More ❯
Employment Type: Permanent, Work From Home
Posted:

Project Coordinator

Newbury, Berkshire, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the … right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Responsibilities: Schedule incoming projects and assigning Engineers Arranging and attending internal Kick-off calls and planning meetings Create initial project … scheduling and coordination experience is an absolute must, ideally within an IT environment Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Previous experience within an MSP environment is desirable Autotask experience is desirable Project management certification More ❯
Employment Type: Permanent
Posted:

Deskside Technician

Maidenhead, Berkshire, United Kingdom
ECS Resource Group Ltd
ServiceNow Ticketing system or have used a similar system. Must be detail-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Strong organisational skills and ability to prioritise More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum
Posted:

Senior C# Developer, Berkshire

Reading, Berkshire, England, United Kingdom
Hybrid / WFH Options
IT Search & Select
Join a fast-moving telecoms provider in Berkshire as a Senior C# Developer, where you'll lead the development of internal applications that drive operational efficiency and customer service excellence. This is a hands-on role for a seasoned engineer who thrives in a collaborative, delivery-focused environment. About the Role You’ll take ownership of key internal More ❯
Employment Type: Full-Time
Salary: £60,000 - £75,000 per annum
Posted:

Learner Driver Trainer (Driving Licence Required)

Windsor, Berkshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Reading, Berkshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Slough, Berkshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Newell Green, Berkshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

School Business Development Executive

Berkshire, United Kingdom
Hybrid / WFH Options
Additional Resources
Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant or in a similar role Must have 3 years experience in direct sales (excluding retail or general customer service) Have 2 years experience in selling or sales to schools. Strong track record of working within the education supply chain or selling into schools Full UK driving More ❯
Employment Type: Permanent
Salary: GBP 36,000 Annual
Posted:

Engineering Technical Lead

Wokingham, Berkshire, South East, United Kingdom
M Group
stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing … Want to come and be a part of it? What will you be doing? Join a 2nd/3rd Line Technical Support & Delivery team handling complex technical activities for Customer Services. Responsibilities include SLA-aligned delivery, governance participation, resource planning, incident and root cause management, and collaboration across support teams to define processes, systems, and skills for multi-tech … solutions. Interface with Customer Services, Service Delivery, and Operational teams, especially Problem & Service Management. Contribute to metrics: SLA, RiSLA, MTTR, DOT, MTBF, fault volumes, and reliability. Provide on-call support (including weekends), uphold quality and delivery standards, self-manage tasks, drive service excellence, initiate process improvements, translate strategy into goals, and manage change control via RAMS More ❯
Employment Type: Permanent
Posted:

IT Programme Manager

Wokingham, Berkshire, South East, United Kingdom
AWD Online
and enforcement improvement program Responsible for coordination of all IT related activities required to support the delivery of the Waste Re-Servicing transformation program working closely with the Waste Service Lead, Customer Services Lead, Waste and Technology, Business Change Managers, PMO and Project Managers to ensure successful implementation and impact management Accountable for the tracking of Programme level … in multiple technical & analytical disciplines (data, system & workflow improvements, portals) BENEFITS: A generous annual leave entitlement of days 31 (rising to 36 days after 5 years continued local government service), plus Bank Holidays An excellent local government pension scheme An employee assistance programme including 24/7 wellbeing helpline A range of local & lifestyle discounts Use of a free More ❯
Employment Type: Contract
Rate: £55,000
Posted:

Senior Product Owner

Reading, Berkshire, England, United Kingdom
Hybrid / WFH Options
Thames Water
We’re looking for a Senior Product Owner to take ownership of key digital products that support Thames Water’s operational and customer services. This role is central to shaping product strategy, setting priorities, and ensuring delivery of outcomes that make a measurable impact.As Senior Product Owner, you’ll lead a team of Product Owners and Business Analysts, manage … stakeholders, managing risks and dependencies, and making informed trade-off decisions. You’ll also play a senior leadership role, accountable for high-value programmes across platforms such as Salesforce Service Cloud, Field Service and Workforce Management, as well as contributing to multi-million dollar AMP9 Digital Transformation programmes. What you’ll be doing as a Senior Product Owner … be paid from £75,000 to £90,000 per annum depending on skills and experience Annual leave 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays) Car Allowance. Performance-related pay plan is directly linked to company performance measures and targets. Generous Pension Scheme through AON. Private Medical Health Care. Access to More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Technical Account Manager, Telecommunications, Networking, Security, COR7257

Reading, Berkshire, South East, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
role is hybrid with 3 days in the office each week. The Role This is an excellent opportunity for a Technical Account Manager. You'll be supporting a key customer, working for a company with a growing reputation in their field. The Technical Account Manager will have a background in the telecommunications industry with core network experience. Any prior … security sector would be welcome. We're expecting the Technical Account Manager to be able to work as a Pre/Post Sales resource for the team, providing excellent service to the customer. The Company The Technical Account Manager will join a global market leader in providing trusted Cybersecurity solutions. The Technical Account Manager will contribute to a supportive More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:
Customer Service
Berkshire
10th Percentile
£25,125
25th Percentile
£25,750
Median
£28,700
75th Percentile
£34,125
90th Percentile
£43,750