Customer Service Jobs in the City of London

51 to 75 of 104 Customer Service Jobs in the City of London

E-commerce Executive | Remote UK | 30 hours per week

City of London, London, United Kingdom
Hybrid / WFH Options
Totter + Tumble
so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an … out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce … be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has More ❯
Posted:

Ecommerce Manager (Spirits)

City of London, London, United Kingdom
Hybrid / WFH Options
Nyetimber
of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up to More ❯
Posted:

Ecommerce Manager (Spirits)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Nyetimber
of the brand. This commercial role exists to drive the online presence and performance of the portfolio of The Lakes Distillery brands, optimising the website to ensure a seamless customer experience. This role involves managing online sales and distribution while ensuring compliance with alcohol regulations. It includes optimising digital platforms, driving customer engagement, and using data analytics for … each of the brands. Collaborate with relevant teams internally to implement respective communications plans and trading strategies, in particular working alongside digital marketing & brand managers, warehouse & supply chain, and customer service executives. Devise & manage CRO & UX testing roadmap for continuous innovation. Responsible for legal compliance, GDPR, & smooth installation of 3rd party modules & apps. Manage web development agencies & budget. … Wordpress & other CMS platforms as well as with proficiency in Google Analytics & reporting software. Experience in omni-channel retail models. Strong data analysis skills, specifically related to web traffic, customer engagement & conversion rates. Entrepreneurial mindset. Excellent communication skills to manage multiple, cross-functional stakeholders. International experience advantageous but not essential. Passion for technology and digital media, with up to More ❯
Posted:

Account Manager

City of London, London, United Kingdom
TXP Talent
Commercial Account Manager London (Hybrid) We’re looking for an experienced Account Manager who can sell a full range of hardware, software, and service solutions to both existing clients and new businesses — all while hitting key performance targets. You’ll identify market opportunities, prospect and engage new clients, develop compelling proposals, and manage the full sales cycle. Ideal candidates … will be client-focused, relationship-driven, and strategic in identifying how our products and digital solutions can meet customer needs and drive growth. Do you want to work in an agile company built on integrity, customer experience, and innovation — where you will be challenged, appreciated, and inspired? Come and join our top performers in providing high-quality intelligent … with clients Collaborate with internal teams to ensure client satisfaction Build strong client relationships across all levels, from operations to the boardroom Work with Client Relationship Executives to deliver service and uncover opportunities Maintain and update client terrain maps to grow engagement Keep CRM and other internal systems up to date Prioritise competing demands to optimise company resources Contribute More ❯
Posted:

Account Manager

london (city of london), south east england, united kingdom
TXP Talent
Commercial Account Manager London (Hybrid) We’re looking for an experienced Account Manager who can sell a full range of hardware, software, and service solutions to both existing clients and new businesses — all while hitting key performance targets. You’ll identify market opportunities, prospect and engage new clients, develop compelling proposals, and manage the full sales cycle. Ideal candidates … will be client-focused, relationship-driven, and strategic in identifying how our products and digital solutions can meet customer needs and drive growth. Do you want to work in an agile company built on integrity, customer experience, and innovation — where you will be challenged, appreciated, and inspired? Come and join our top performers in providing high-quality intelligent … with clients Collaborate with internal teams to ensure client satisfaction Build strong client relationships across all levels, from operations to the boardroom Work with Client Relationship Executives to deliver service and uncover opportunities Maintain and update client terrain maps to grow engagement Keep CRM and other internal systems up to date Prioritise competing demands to optimise company resources Contribute More ❯
Posted:

Sales Executive - Spanish Speaking (Hybrid working)

City of London, London, United Kingdom
Hybrid / WFH Options
Flashbay
by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered … active approach Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About you: Spanish speaker … happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great More ❯
Posted:

Sales Executive - Spanish Speaking (Hybrid working)

london (city of london), south east england, united kingdom
Hybrid / WFH Options
Flashbay
by having a British passport. Do you have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales, or you've already discovered … active approach Work hard to win new business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About you: Spanish speaker … happy customers ranging from the smallest schools to the largest multinationals, globally. We offer an attractive range of designs across our product categories, ready to be branded with our customer’s logo in precise detail. Our product categories include Flash Drives, Power Banks, Wireless Chargers, Personal Audio Products, Drinkware, Bags, Apparel and many more – as well as a great More ❯
Posted:

Senior Software Engineer

City of London, London, United Kingdom
Online Filings
tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customer service, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. More ❯
Posted:

Senior Software Engineer

london (city of london), south east england, united kingdom
Online Filings
tasks, allowing entrepreneurs and small business owners to manage their business admin effortlessly and without the usual complexities. By harnessing cutting-edge technology and data analytics, coupled with outstanding customer service, we provide a seamless experience that emphasises simplicity, efficiency, and rapid execution. Our goal is to remove obstacles, enabling you to achieve success faster and more effectively. More ❯
Posted:

Junior Account Executive

City of London, London, England, United Kingdom
Pareto
Executive Must speak English and French to bi-lingual fluency Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £35,000 per annum
Posted:

Site Reliability Engineer

City of London, London, United Kingdom
WALT Labs
Company Description WALT Labs, a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering customized solutions tailored to meet the unique needs of our clients, driving growth and operational efficiency across industries. From supporting small businesses with seamless data migration to enabling large corporations to manage complex … infrastructure projects, we provide exceptional service while staying at the forefront of cloud technology advancements. Role Description This is a full-time on-site role 3 days a week minimum in Kings Cross London. We are seeking a skilled Site Reliability Engineer with a strong focus on Google Cloud Platform (GCP) to join our dynamic team. In this role … solving skills in cloud environments. Understanding of cloud security and performance optimisation best practices. Knowledge of scripting or automation tools (e.g., Python, Terraform) is a plus. Excellent communication and customer service skills. Certifications in GCP (Professional certifications) are highly desirable. Ability to work under pressure and prioritise tasks effectively. Bachelor’s degree in Computer Science, Information Technology, or More ❯
Posted:

Site Reliability Engineer

london (city of london), south east england, united kingdom
WALT Labs
Company Description WALT Labs, a leading managed service provider, is dedicated to empowering businesses by harnessing the power of cloud technology. Our team specializes in delivering customized solutions tailored to meet the unique needs of our clients, driving growth and operational efficiency across industries. From supporting small businesses with seamless data migration to enabling large corporations to manage complex … infrastructure projects, we provide exceptional service while staying at the forefront of cloud technology advancements. Role Description This is a full-time on-site role 3 days a week minimum in Kings Cross London. We are seeking a skilled Site Reliability Engineer with a strong focus on Google Cloud Platform (GCP) to join our dynamic team. In this role … solving skills in cloud environments. Understanding of cloud security and performance optimisation best practices. Knowledge of scripting or automation tools (e.g., Python, Terraform) is a plus. Excellent communication and customer service skills. Certifications in GCP (Professional certifications) are highly desirable. Ability to work under pressure and prioritise tasks effectively. Bachelor’s degree in Computer Science, Information Technology, or More ❯
Posted:

Junior Account Executive German Speaker

City of London, London, England, United Kingdom
Pareto
Junior Account Executive (German Speaker) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £35,000 - £50,000 per annum
Posted:

Junior Account Executive Dutch Speaker

City of London, London, England, United Kingdom
Pareto
Account Executive (Bi-lingual fluency in Dutch and English required) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You … driving business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £42k basic salary, with OTE taking your total … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯
Employment Type: Full-Time
Salary: £42,000 - £60,000 per annum
Posted:

Service Engineer - Security

City, London, United Kingdom
Hall&Kay Fire Engineering
installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service requests. What we will More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Generative AI Engineer

City of London, London, United Kingdom
HCLTech
domain. Key Responsibilities: 1. Solution Architecture & Innovation Define and design GenAI-driven architectures tailored to finance-specific use cases, including: Intelligent document processing (KYC/AML) Conversational finance assistants (customer service, advisory) Automated risk and compliance workflows Synthetic data generation for testing and modeling Personalized financial insights and reporting Select the right GenAI technologies (open-source, proprietary, cloud … or hybrid) to meet client goals without being tied to a specific vendor stack. Lead solution blueprinting, technical feasibility assessments, and road mapping. 2. Customer & Executive Engagement Act as the primary GenAI thought leader in strategic client engagements. Conduct discovery sessions, co-creation workshops, and presentations to business and IT stakeholders (including C-suite). Translate complex AI capabilities More ❯
Posted:

Merchant Services, Team Lead - UK & EEA

City of London, London, United Kingdom
Ant International
Efficiency). Coaching and developing a team of CSMs to champion the needs of our UK & EEA customers. Directly leading and delivering through the Team Leaders from our outsourced service vendors. Collaborating cross-regionally/functionally to continuously optimise and evolve as a wider business. Leading change projects and ongoing best practice initiatives. We are looking for someone who … has: Exceptional leadership and coaching skills - you know how to build a high performing team and drive results whilst having fun together. Proven client relationship/account management/customer service experience (ideally in Payments or FinTech industries). Excellent orator and communicator - you are credible and magnetic. Strong analytical skills - you know how represent the details of More ❯
Posted:

Merchant Services, Team Lead - UK & EEA

london (city of london), south east england, united kingdom
Ant International
Efficiency). Coaching and developing a team of CSMs to champion the needs of our UK & EEA customers. Directly leading and delivering through the Team Leaders from our outsourced service vendors. Collaborating cross-regionally/functionally to continuously optimise and evolve as a wider business. Leading change projects and ongoing best practice initiatives. We are looking for someone who … has: Exceptional leadership and coaching skills - you know how to build a high performing team and drive results whilst having fun together. Proven client relationship/account management/customer service experience (ideally in Payments or FinTech industries). Excellent orator and communicator - you are credible and magnetic. Strong analytical skills - you know how represent the details of More ❯
Posted:

Technical Comms Operator

City of London, London, United Kingdom
ManpowerGroup
Comms Operator 6 months London - onsite x5 days a week Inside IR35 - Umbrella only Active DV clearance required - eligible candidates will be considered Overview: Are you experienced in a customer-focused call centre or part of an emergency call handling team? If so, this role could be perfect for you. We foster a culture of inclusion, trust, and continuous … are an important part of your daily work: Lead in setting up frontline communications, acting as the first point of contact for all staff, ensuring seamless, secure, and professional service 24/7. Manage call handling, swiftly managing urgent and sensitive communications with precision, discretion, and full compliance with security protocols. Manage national and international conference calls, connecting Cabinet … internal and external stakeholders. Contribute to broader business operations, taking on varied support tasks that enhance the efficiency and effectiveness of internal communications. Person specification Essential Skills & Experience: Outstanding customer service - Calm, confident, and responsive under pressure. Team player - Collaborative, supportive, and reliable in a fast-paced environment. Self-starter - Able to work independently and make sound decisions. More ❯
Posted:

IT Support Assistant - Legal

City of London, London, England, United Kingdom
Larbey Evans
working hours and office based (Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2- years of IT support experience to provide internal customer service, second level problem resolution, and desktop technology support & site support as well as also participating in special projects as assigned. Key Responsibilities of the IT Support Assistant More ❯
Employment Type: Full-Time
Salary: £40,000 per annum
Posted:

IT Support Assistant - Legal

london (city of london), south east england, united kingdom
Larbey Evans
working hours and office based (Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2- years of IT support experience to provide internal customer service, second level problem resolution, and desktop technology support & site support as well as also participating in special projects as assigned. Key Responsibilities of the IT Support Assistant More ❯
Posted:

Business Development Representative

City of London, London, United Kingdom
Attensi
and not afraid to challenge established truths You have a good understanding of business and are comfortable working independently as well as within a team Previous work experience with customer service, sales or similar is great, but not a requirement. As long as you bring the motivation, agility and willingness to learn, we can help you develop the More ❯
Posted:

Business Development Representative

london (city of london), south east england, united kingdom
Attensi
and not afraid to challenge established truths You have a good understanding of business and are comfortable working independently as well as within a team Previous work experience with customer service, sales or similar is great, but not a requirement. As long as you bring the motivation, agility and willingness to learn, we can help you develop the More ❯
Posted:

Network Support Technician

City of London, London, United Kingdom
Adecco
pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history dating back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your Role Respond to requests for on-site support and assistance with network equipment and infrastructure. Perform equipment installations, configurations, and decommissions as directed. Assist with troubleshooting hardware and … taken and maintain accurate records of work performed. Collaborate with remote engineering teams to execute complex configurations and repairs. Conduct routine inspections and maintenance of network equipment. Provide excellent customer service and maintain a professional demeanour while on-site. Follow safety protocols and best practices while working with network equipment. Your Skills and Experience Familiarity with various network More ❯
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

.Net Developer

City of London, London, United Kingdom
Station
for an experienced Full Stack Developer to join their in-house tech team. You'll work across a broad range of internal systems that support critical business functions like customer service, order processing, and fulfilment. The environment is modern, collaborative, and values clean, scalable software that solves real business problems. Tech Stack: C#/.NET Core Angular (or More ❯
Posted:
Customer Service
the City of London
10th Percentile
£28,500
25th Percentile
£33,000
Median
£37,500
75th Percentile
£66,563
90th Percentile
£72,500