26 to 50 of 51 Customer Experience Jobs in the East Midlands

which are not exhaustive and not limited to include: Managing inbound calls to the business from clients/customers’ requests. Working towards and aiming to exceed sales expectations. Exploring customer needs and offering suitable products and services from the website. Guiding the customer through the sales journey whilst ensuring they are kept fully informed. Building relationships with customers … to ensure converting a one-time customer into a customer for life. Delivering a best-in-class customer experience. Maximise up selling opportunities whilst ensuring the customer has an informed choice. Uncapped Commission Structure Key Skills: A commitment to providing great service. Customer Service experience, ideally within a Contact Centre environment. Excellent communication skills. … with the desire to consistently exceed sales targets. Flexible and adaptable. A passion for putting customers first and creating customers for life. A passion for tech ! A previous sales experience would be desirable. IT literate with the ability to navigate multiple systems quickly and efficiently. This role is subject to a Clean DBS it is imperative that each applicant More ❯

Role: SQL Administrator with PHP Salary: circa £45,000 to £55,000 per annum, depending on experience Location: mainly remote with travel to Lincoln office Are you a skilled SQL Administrator with a strong background in PHP? Looking for a hybrid role where you can make a real impact on digital transformation projects? This could be the perfect opportunity … growing organisation in the education services sector is seeking a talented SQL Administratorto join its IT team. You'll play a key role in developing and maintaining internal and customer-facing applications, supporting ERP integrations, and ensuring database performance. This is a varied role combining hands-on development with database administration and server management. You'll work across a … Microsoft-centric environment, contributing to exciting projects that enhance customer experience and drive operational efficiency. This is a full-time permanent position, paying between circa £45,000 - £55,000 per annum, depending on experience. This SQL Administrator position is hybrid, based between 1-2 days per month on site in Lincoln, and the remainder of the time working More ❯

Role: Web DeveloperSalary: circa £45,000 to £55,000 per annum, depending on experience Location: mainly remote with travel to Lincoln office Are you a skilled Web Developer with a strong background in SQL database management Looking for a hybrid role where you can make a real impact on digital transformation projects? This could be the perfect opportunity for … organisation in the education services sector is seeking a talented Web Developer to join its IT team. You'll play a key role in developing and maintaining internal and customer-facing applications, supporting ERP integrations, and ensuring database performance. This is a varied role combining hands-on development with database administration and server management. You'll work across a … Microsoft-centric environment, contributing to exciting projects that enhance customer experience and drive operational efficiency. This is a full-time permanent position, paying between circa £45,000 - £55,000 per annum, depending on experience. This Web Developer position is hybrid, based between 1-2 days per month on site in Lincoln, and the remainder of the time working More ❯

to join their team. Within this role, you will be responsible for the development, performance and continuous development of the e-commerce site, driving growth through increased visibility, enhanced customer experience and conversion optimisation. You will be supporting both B2B and B2C audiences, however experience within a B2B market is preferred. Responsibilities of the role include: Manage … and seasonal activity Track and report on key site metrics including traffic, AOV, conversion rates and bounce rates To be considered for this role, you must have: 3+ years experience within a similar role, ideally within a B2B setting Strong working knowledge of Adobe Commerce (Magento) Proven track record of growing e-commerce revenue and improving conversion rates Strong More ❯

to join their team. Within this role, you will be responsible for the development, performance and continuous development of the e-commerce site, driving growth through increased visibility, enhanced customer experience and conversion optimisation. You will be supporting both B2B and B2C audiences, however experience within a B2B market is preferred. Responsibilities of the role include: Manage … and seasonal activity Track and report on key site metrics including traffic, AOV, conversion rates and bounce rates To be considered for this role, you must have: 3+ years experience within a similar role, ideally within a B2B setting Strong working knowledge of Adobe Commerce (Magento) Proven track record of growing e-commerce revenue and improving conversion rates Strong More ❯

to join their existing Infrastructure Support team. This is a fantastic opportunity to provide day-to-day support to end-users and their devices, while gaining invaluable skills and experience in a world-class luxury retail company. You will be a key player in their IT team, providing crucial support to our colleagues across three UK offices (approximately … ensure the integrity of our systems. Assist with IT auditing and inventory management as required. Create and update technical documentation to ensure processes are clear and current. Skills and Experience you will learn: Desktops/Laptops: Hardware imaging using the MDT platform, Windows 11 Operating Systems, docking stations, monitor connectivity, and cyber security elements such as BitLocker and Endpoint … Microsoft Office Suite, Defender for Endpoint anti-virus software, Teams, and more. Systems: Active Directory, Service Desk Plus ticketing system, meeting room conference call solutions, and meticulous documentation. Customer Experience: You will develop strong communication skills by dealing with colleagues face-to-face, over Teams calls, and on the telephone. You will learn to remain focused, prioritise support More ❯

Employer description: Addocco IT is a specialist provider of managed IT, cloud, and communications solutions, delivering a premium customer experience to businesses of all sizes. Since its formation in 2008, Addooco has achieved sustained success. Following continuous growth, the company now operates from its own dedicated premises at Dunston Technology Park. Overview: We're on the lookout for … a motivated and tech-savvy individual to join our team as an apprentice. This is your chance to kick-start a career in IT while gaining hands-on experience and in-demand skills through a Level 3 Azure Cloud Support Specialist Apprenticeship. If you're eager to learn, grow, and be part of something exciting—this is the opportunity … fully documented with resolution details before being closed Recording key information on daily operational checklists to maintain service continuity and accountability Required skills: Demonstrate the ability to meet high customer service standards and follow expected turnaround times Excellent communication skills , particularly via phone and email, with a clear and professional tone Strong technical aptitude, with the ability to quickly More ❯

The difference you’ll make: You’ll be obsessed about improving our customers’ experiences. Establish customer pain points through the detailed analysis of our customer journeys, analysing user research, customer surveys, web browsing behaviour and more. Collaborating with stakeholders to ensure all activities are compliant and mitigate any risks. Work with our external partner to build, QA … best practices to drive growth throughout the group. What you’ll bring: These are the essential requirements you need to be successful in this role: Passionate about delivering a customer centric approach with an analytical mindset. Experience of delivering … a CRO testing program, from opportunity identification through to test build. Ability to analyse user behaviour through user research, customer surveys and web/digital analytics. UX and CX understanding and awareness of key digital principles. It would also be nice for you to have: Experience with industry leading optimisation tools such as, or similar to: Adobe Target More ❯

this role, you'll create seamless, meaningful installation and end-user experiences by weaving together the best of technology, steerable assets, and market insight. If you care deeply about customer satisfaction, love bringing teams together to find innovative solutions, and want to be part of a purpose-driven mission, this could be the perfect opportunity for you. Here's … understand the key problems and value Build a great Product Roadmap that pulls together the best of SAAS, Kraken, Microsoft Dynamics and in-house products to create the best customer and business experience Identify new technology and market trends to best exploit our existing Smart meter new connections business Responsible for defining and driving the technology roadmap for … and drive an agile and adaptable approach to change Are we the perfect match? You bring a strong foundation in product leadership, through a degree or equivalent hands on experience You understand developer and end-customer experiences deeply and care about improving every step of the journey You're confident working in agile environments, with a focus on More ❯

your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one … growing team. As a Salesforce/HubSpot Analyst, you will be responsible for optimizing our CRM systems, ensuring data accuracy, and leveraging advanced features to improve sales, marketing, and customer service processes. You will work closely with cross-functional teams to analyze and report on CRM performance, implement process improvements, and ensure effective use of Salesforce and HubSpot tools. … insights for leadership and teams. Create and automate reports to track KPIs, lead conversion rates, sales pipeline, and marketing campaign performance. Process Optimization & Support: Collaborate with sales, marketing, and customer service teams to optimize CRM workflows and processes. Provide training and support for internal users to ensure proper usage and maximize the value of Salesforce and HubSpot tools. Stay More ❯

and analytics, and collaborating with tech and design teams to enhance user experience. The leader will evolve existing capabilities and develop new ones to deliver relevant, proactive, and intelligent customer experiences. What you'll do Lead the Growth product group as a transformational, accountable, and transparent leader passionate about delivering business value. Influence senior stakeholders to manage a portfolio … teams to prioritize initiatives. Ensure product changes align with growth strategies and are properly sequenced in roadmaps. Deepen understanding of macro trends and identify opportunities for advantage. Respond to customer needs and innovate accordingly. Focus on customer problems and promote a user-first mindset. Balance cost, risk, and technology considerations, working with tech leadership. Build extensible, value-adding … end product delivery lifecycle with Tech Delivery Leaders. Maintain team agility to adapt to internal and strategic changes. Explore resilient, scalable technologies to stay competitive. What you'll bring Experience leading product teams in large, digital, consumer-focused organizations. Proven ability to translate business strategies into consumer digital products. Knowledge of design thinking, cloud tech, and UK regulatory landscape. More ❯

date with industry trends, competitor activities, and regulatory changes to effectively position our solutions. Collaboration: Work closely with the marketing, product, and professional services teams to ensure a seamless customer experience. About You: Experience: Proven track record of at least 3-5 years in a B2B software sales role, with a strong preference for experience selling EHS … If you are a passionate sales professional ready to make a significant impact, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. More ❯

specific strategic and high impact projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects and programmes. You will be … to prioritise change to best meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to end transformation projects and programmes … including automation and decisioning via straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background in Lean Six Sigma, Agile More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

to a diverse and values-driven organisation. You will be joining us at a pivotal moment, with the opportunity to create a technology roadmap which will enhance the digital experience of our colleagues and guests, whilst helping build-in operational efficiency and resilience across our organisation. About the Devonshire Group The Devonshire Group brings together the charities, businesses and … strategy and systems roadmap that is aligned with our values and strategic ambitions. Lead the subsequent evolution of our systems architecture and technology landscape to deliver a seamless IT customer experience. Collaborate right across the Group building positive relationships with a wide and varied network of stakeholders, ranging from shop floor to the boardroom. Build a culture of digital … maturity and tech-enabled engagement which supports both operational excellence and customer experience. Inspire and lead the IT team, fostering a culture of ongoing professional development, customer-centricity and a pragmatic, repeatable approach to the delivery of change. The Candidate Pragmatic, down to earth and outcome focused, you will be a confident communicator and relationship builder, able to More ❯

to a diverse and values-driven organisation. You will be joining us at a pivotal moment, with the opportunity to create a technology roadmap which will enhance the digital experience of our colleagues and guests, whilst helping build-in operational efficiency and resilience across our organisation. About the Devonshire Group The Devonshire Group brings together the charities, businesses and … strategy and systems roadmap that is aligned with our values and strategic ambitions. Lead the subsequent evolution of our systems architecture and technology landscape to deliver a seamless IT customer experience. Collaborate right across the Group building positive relationships with a wide and varied network of stakeholders, ranging from shop floor to the boardroom. Build a culture of digital … maturity and tech-enabled engagement which supports both operational excellence and customer experience. Inspire and lead the IT team, fostering a culture of ongoing professional development, customer-centricity and a pragmatic, repeatable approach to the delivery of change. The Candidate Pragmatic, down to earth and outcome focused, you will be a confident communicator and relationship builder, able to More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯