26 to 35 of 35 Customer Experience Jobs in the East Midlands

000Nottingham (Hybrid) This is a great opportunity to join a high-growth organisation where you can take ownership of front-end architecture and customer experience across a large-scale, multi-brand digital platform. THE COMPANY: This is one of the UK's largest retail groups, spanning majorhigh-street … front-end solutions using React, NextJS and TypeScript Mentoring engineers through code reviews, pairing and technical leadership while raising engineering standards YOUR SKILLS AND EXPERIENCE: You will bring strong capability in: JavaScript and TypeScript with deep expertise in React and NextJS Building and scaling front-end applications in large ...

improving the way tech services are delivered, this could be a great fit. You'll take the lead on one of our key customer-facing support functionsbringing structure, energy, and a drive for service excellence to everything you do. The location is our head office in St Neots, Cambridgeshire … desktaking the lead in handling enquiries, resolving issues, and keeping everything running smoothly. The focus is on building strong relationships and delivering a great customer experience through clear communication and a well-managed, responsive service desk. You'll also make sure the systems stay reliable, secure, and robust ...

technology strategy, ensuring we stay ahead in a fast-evolving digital landscape. Key Responsibilities Lead the design, development, and lifecycle of scalable, secure, and customer-centric digital products and platforms. Champion a forward-looking technology strategy aligned to business growth, leveraging emerging technologies like AI, ML, IoT, blockchain, edge … across the organisation. Reduce technical debt and improve efficiency through automation, analytics, and modern platform engineering. What we need from you Senior-level leadership experience within the UK energy sector or a closely related digital/regulated industry. Strong understanding of the UK energy market, government policy ...

technology strategy, ensuring we stay ahead in a fast-evolving digital landscape. Key Responsibilities Lead the design, development, and lifecycle of scalable, secure, and customer-centric digital products and platforms. Champion a forward-looking technology strategy aligned to business growth, leveraging emerging technologies like AI, ML, IoT, blockchain, edge … across the organisation. Reduce technical debt and improve efficiency through automation, analytics, and modern platform engineering. What we need from you Senior-level leadership experience within the UK energy sector or a closely related digital/regulated industry. Strong understanding of the UK energy market, government policy ...

digital engineering function at a pivotal point in its transformation. With multiple senior hires planned and urgent demand, this role offers real influence over customer facing products, frontend architecture, and engineering standards across a large scale ecommerce platform. The Company They are a major UK based retail and ecommerce … organisation undergoing significant digital change. Technology sits at the heart of their strategy, with engineering teams owning core customer journeys across multiple consumer brands. The environment is product led, highly collaborative, and focused on building scalable platforms that support millions of users. Engineering is empowered to shape decisions ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre solution … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

established organisation operating at significant scale, with a strong focus on digital transformation and innovation. Technology sits at the heart of how they deliver customer experiences, and engineering teams are encouraged to think creatively and challenge existing approaches. THE ROLE As a Senior Backend Engineer, you will Design, build … improve CI/CD pipelines and DevOps ways of working. Translate business requirements into robust technical designs and well-documented solutions. SKILLS AND EXPERIENCE The successful Senior Backend Engineer will have the following skills and experience: Strong commercial experience with TypeScript and Node.js. Proven ability to build ...

role in the success of a fast-growing tech company. Role Overview The Internal Account Manager will take ownership of a portfolio of customer accounts, becoming the go-to contact for all enquiries, support and ongoing relationship development. This is a role where enthusiasm, commercial awareness, and a passion … delivering exceptional service truly make a difference. Key Responsibilities Managing a portfolio of customer accounts and ensuring they receive first-class service Acting as the main point of contact, building strong and trusted B2B relationships Creating accurate and compelling quotations tailored to customer needs Following up quotations ...

role in the success of a fast-growing tech company. Role Overview The Internal Account Manager will take ownership of a portfolio of customer accounts, becoming the go-to contact for all enquiries, support and ongoing relationship development. This is a role where enthusiasm, commercial awareness, and a passion … delivering exceptional service truly make a difference. Key Responsibilities Managing a portfolio of customer accounts and ensuring they receive first-class service Acting as the main point of contact, building strong and trusted B2B relationships Creating accurate and compelling quotations tailored to customer needs Following up quotations ...

Analyst to join our team, a fantastic opportunity to work at the heart of Data projects and change initiatives that shape the future of customer experience. Imagine being the person who works closely with Data Product Managers, Data Modellers, Architects, Engineers, and Quality Analysts to define and prioritise … sets you apart is your ability to think conceptually, engage stakeholders, and translate complex business needs into clear, actionable data requirements. You’ll bring experience working on data workstreams within large-scale enterprise transformation programmes, such as reporting & analytics, data migration, or MDM and you’re comfortable with Agile ...