51 to 54 of 54 Service Management Jobs in the East of England

claims platform, developing your technical knowledge and building the foundations for a long-term career in technology. The role combines technical troubleshooting with customer service, so if you enjoy helping people, solving problems and learning how technology works, this could be the perfect opportunity for you. What will … doing? Providing first-line application support to users via phone, email and an IT service management (ITSM) system. Troubleshooting technical issues, from password resets and account access to more complex application and API-related queries. Logging, prioritising and managing incidents and service requests through to resolution. Setting ...

nights off rotation What youll be doing Our teams play a vital role in supporting customers from issue receipt through to resolution, ensuring service levels are maintained and network operations run smoothly. Key responsibilities include monitoring systems, managing customer tickets, updating stakeholders, prioritising faults, coordinating engineers and suppliers, tracking … range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...

nights off rotation What you'll be doing Our teams play a vital role in supporting customers from issue receipt through to resolution, ensuring service levels are maintained and network operations run smoothly. Key responsibilities include monitoring systems, managing customer tickets, updating stakeholders, prioritising faults, coordinating engineers and suppliers … range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000's of retail discounts Life assurance Cycle ...

business applications and connectivity issues. Investigating issues with SQL-based applications and APIs, working with other technical teams where needed. Supporting onboarding, offboarding, access management and security. Contributing to technical documentation, service improvements and wider infrastructure projects. What we're looking for You'll already have solid experience … SharePoint. Hands-on Intune, Entra ID and Active Directory knowledge. Confident Windows troubleshooting and good general networking knowledge. Experience with application deployment, device management and ideally PowerShell. A practical, customer-focused approach and the ability to communicate well with colleagues at all levels. An understanding of ITIL or structured ...