26 to 50 of 64 Case Management Jobs in England

training in a professional environment Understanding of adult learning principles Confidence teaching Microsoft 365, Teams, SharePoint and other modern workplace tools Experience with practice management or case management systems is helpful but not essential Strong communication and presentation skills Ability to create simple online learning content Learning ...

similar IT Training role Proven leadership/managerial experience Experience working within the Legal sector is highly desirable, with an understanding of case management, financial processes etc Experience providing training on complex systems. Stakeholder Management and Change Management skills Understanding of key training tools and technology … design and deliver training Experience of digital learning platforms and learning management systems Relevant training certifications would be desirable Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with ...

mentoring delivery teams. Responsibilities on the role- Serve as a trusted advisor to key stakeholders within our Public Sector clients. Leading communication and stakeholder management, acting as the focal point between the client team and the development team (with support of other colleagues) Ensure scalable, best-practice solutions that … where capacity allows. Identify and mitigate technical design risks, including ensuring compliance with Salesforce platform limits and governance models Collaborate with DevOps and Release Management colleagues, ensuring that software components are correctly packaged and delivered through the project pipeline. Strong knowledge of Git is expected. A good understanding ...

data solutions Proven success shaping winning solutions for £20M-£200M+ bids/contracts Experience across several: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management (incl. AI) Strong communicator across technical and business audiences Advanced stakeholder engagement Experience running capability modelling and roadmap sessions Agile problem-solving ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , were driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal Tech … Trainer UK Remote £45,000 - £60,000 Depending on Experience Plus Benefits: 5% pension contribution, flexible core hours Company Product/Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft ...

helping professional services firms reimagine the way they work. From AI strategy and Microsoft solutions to our partnership with Actionstep, the leading SaaS practice management platform , we’re driving a new era of modern, cloud-based operations for law firms across the UK The Role at a Glance: Legal … Tech Technology TrainerUK Remote £45,000 - £60,000 Depending on ExperiencePlus Benefits: 5% pension contribution, flexible core hours Company Product/Service: Technology transformation & management consultancy for legal firms Your Skills: Technology training delivery (virtual & in-person). Legal practice management systems (PMS) (Actionstep a bonus). Microsoft ...

aligned business area. Responsible for the executing and implementation of core Strategic HR initiatives with the Senior HRBP, covering talent and succession planning, performance management, reward and recognition, wellbeing, engagement, policy development, resourcing, and organisational effectiveness. To engage with key stakeholders for aligned business areas supporting with the business … transformation agenda. Delivering change management support, to advise on business improvement initiatives, procedures and policy that enhance organisational effectiveness, optimise performance, and strengthen employee engagement across the business. Proactively apply, monitor, analyse, and interpret HR metrics and management information, providing data-driven insights and actionable recommendations ...

client, a Bedford based MSP, seeks a permanent Tech Support serving one of their international clients. Duties include: * Management of incidents and requests on site at their respective locations. This includes support for the industrial environment (printers, scanners, etc.). * Case management for standard users, VIPs … senior management at their facilities and other locations, resolving them remotely. * On-site support and practical assistance in the buildings where they reside, always with the support of the service associated with the request. * Preparation of videoconferencing rooms with user profiles and, in the event of an incident, opening ...

client, a Bedford based MSP, seeks a permanent Tech Support serving one of their international clients. Minimum 2 years' IT Support experience. Duties include: * Management of incidents and requests on site at their respective locations. This includes support for the industrial environment (printers, scanners, etc.). * Case management for standard users, VIPs, and senior management at their facilities and other locations, resolving them remotely. * On-site support and practical assistance in the buildings where they reside, always with the support of the service associated with the request. * Preparation of videoconferencing rooms with user profiles ...

align with strategic security goals. Develop and maintain custom Python scripts and tools for orchestration, enrichment, and integration. Ensure seamless interoperability between SOAR platforms, case management systems, and other security tools. Contribute to security architecture reviews, automation strategy, and continuous improvement initiatives. Qualifications Experience in cybersecurity, with ...

with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations ...

performance Collaborate in Agile teams, translating business requirements into technical solutions Technical Skills Pega Platform Strong hands-on experience with Pega PRPC (8.x preferred) Case management, workflows, UI design, and data modelling Java/Backend Strong Java Core & J2EE expertise OOP principles Middleware integrations (Hazelcast IMDG, caching) Front ...

work in operations, administrative support, reception, HR and marketing. Role Operations & IT Support Provide support to the Practice Manager, including: Assisting with facilities management and maintenance IT support Serve as LEAP Case Management Software Administrator (full training will be provided), with responsibilities including: Programming and customisation ...

days/week Duration: 3 months Rate: £500/day (Inside IR35) Key Requirements: Strong Oracle Fusion HCM experience , particularly transitioning to Oracle Absence Case Management for statutory absences Local Authority experience (essential) Role Overview: RBKC is seeking an experienced Oracle Systems Admin Manager to lead the governance … performance, stability, and operational management of the Oracle Fusion platform. The role will ensure high system availability, service continuity, security, and adherence to ITIL best practice across core business systems. Key Responsibilities: Lead strategic governance, configuration, and optimisation of Oracle Fusion Oversee incident, problem, change, and release management ...

items required by the organisation. Prepare, distribute, and provide induction for IT equipment, such as laptops and phones. Administer and deliver induction for our Case Management System (CharityLog), Microsoft SharePoint, Office 365 and other systems we use. Working with our IT support service, respond to IT issues … Hertfordshire website and handle public complaints, feedback and donations. Provide support in maintaining policies and procedures and produce reports for the Senior Management Team. Be a point of contact for issues for our staff. Maintain client and staff confidentiality at all times. Carry out other relevant work as agreed ...

firm systems and processes. Gather learner feedback following training sessions and support evaluation activity. Maintain accurate training records, attendance, and compliance within the Learning Management System (LMS). Take part in regular development conversations, training, and mentoring to build training capability and technical knowledge. Person Specification: Key Skills & Attributes … support, admin, or IT role) is desirable. Good working knowledge of Microsoft 365 applications (Outlook, Word, Excel, Teams) is essential. Experience using or supporting case management systems (Proclaim) is desirable but not required. Exposure to eLearning tools (e.g. Rise 360, Camtasia) is desirable but training will be provided. ...

communication skills. Excellent knowledge in SDLC, agile and other implementation methodologies. Pega implementation methodology knowledge. Must be knowledgeable on ECS, Situational Layer Cake and Case Management Able to execute the Architectural Design and implementation Should be able to support CoE activities Should be able to support estimates ...

line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk Logging detailed and accurate information into the case management system Taking responsibility for your personal call queue, ensuring that all tickets are kept up to date and closed in a timely fashion ...

ticketing systems to log, track, prioritise, and resolve incidents in line with service level agreements (SLAs). Escalate issues appropriately and follow established incident management and escalation procedures. Document support interactions, including client enquiries, troubleshooting steps, and resolutions, to ensure accurate tracking and reporting of support activities. Create, update … support product improvements. Provide feedback on recurring issues, potential enhancements, or software bugs to help optimise system performance. Utilise help desk, ticketing, and case management tools to manage support workload. Support configuration, updates, and usage queries relating to internal platforms and operational systems. Requirements: Strong understanding of software ...

internal departments to ensure seamless resolution of customer enquiries and distributor support. Maintain comprehensive technical and customer documentation, including knowledge base content, FAQs and case records. Support customers, distributors and internal teams with technical, service, warranty and digital platform queries. Key skills & experience: Experience in customer service, technical support … equivalent industry experience. Proficiency with CRM, ticketing systems and digital tools, ideally including LMS or SaaS platforms. Practical experience with customer support processes, case management, and digital engagement platforms. Strong problem-solving and analytical skills, with high attention to detail and accuracy. Effective communication and teamwork abilities, with ...

team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laserforms, and any other relevant legal applications, including HR, case management, and finance systems. This means you will be the escalation point in the incident and problem management processes and become the legal application ...

team and be the specialist for legal application support, including InTapp, iManage, Bighand, Laserforms, and any other relevant legal applications, including HR, case management, and finance systems. This means you will be the escalation point in the incident and problem management processes and become the legal application ...

systems to high standards, on budget and on time. Key Responsibilities and Duties Diagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/… ability to correspond with a wide variety of people, such as trades persons, executives, and designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping. Able to carry out tasks that may involve lifting and moving equipment, with ...