26 to 50 of 205 Case Management Jobs in England

require to work on other DT projects as needed. About you: Experience of project management. Strong understanding of HR & Payroll end to end business processes, particularly around Employee Information Management, Time and Attendance Management, Performance Management, Case Management, Employee Self-Service (ESS) & Manager Self-Service (MSS). Hands-on expertise on solution testing and organising … user acceptance testing. Experience of identifying and finding solutions to problems. Experience at identifying opportunities and evaluating and mitigating issues and risks. Knowledge of project management methodologies and frameworks, such as PRINCE 2 and Agile. Benefits Flexitime and hybrid working model (subject to criteria) Enhanced contributory Pension Enhanced Maternity & Paternity allowance 25 days annual leave plus statutory bank holidays More ❯

pivotal role, you will serve as the technical bridge between our Business Line Software Solutions and our global regional teams. You'll collaborate with cross-functional partners-including Product Management, Program Management, Engineering, Clinical Validation, and more-to ensure our software solutions are delivered with the highest quality and impact to healthcare providers around the world. Join Us … regional support teams with assistance on technical service issues and handing escalated technical issues per established policies and procedures. Lead point of contact for Elekta software products T4 technical case escalations and related knowledge article creation. Lead investigations and resolution of technical issues that impede the installation, support, and/or use of Elekta Software products (core products as … a technical role supporting alpha, pilot and early adopter sites (in conjunction with regional teams) during the planning, deployment and post go-live phases. Autonomously reach out to Product Management and Engineering to discuss new features and gather knowledge on new technologies with new products Global Salesforce Knowledge Articles management Design and perform service validation for software products. More ❯

Technologies: SAP Netweaver Data Management Identity Access Management Worlflow Content Management Service Orientated Enterprise Integration Liferay JavaScipt Oracle Weblogic Jenkins Sparx Excellent contract opportunity for a Technical Architect to join an International client in the Pharmaceutical sector on an initial 3-month contract with long-term extension. The chosen candidate will be responsible for the design and … implementation of portal and workflow solutions, enterprise integration, SDLC technical standards & SDLC tools - configuration and management. Relevant professional expertise: (eg SAP (ERP, Basis, Netweaver, Portal) Master Data Management, Identity Access Management, Workflow/Case management, Portal/Content Management and Unified Communications) are desirable. Role-specific experience: Good technical knowledge of implementing portal and workflow More ❯

Our client specilaises in developing case management software to UK government funded organisations such as local authorities, private training organisations and companies who specialise in apprenticeship training and getting people back into work UK wide. We pride ourselves on our customer focused approach which has been the key to our continued success over the last 35 years, building … solving and a desire to develop your technical abilities? This is the ideal opportunity for a customer-focused professional, interested in providing software application support for our leading Learner Management System and Case Management System, with the opportunity for career growth in the company to more technical or customer focused roles. The successful candidate will receive full … user training. Responsibilities and Duties As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner Management System. Your key responsibilities will include: Providing online & telephone software support to customers Ensuring support requests are handled efficiently and within agreed SLA’s Making sure tasks are completed More ❯

teams for fintech clients. The Escalations Manager will be handling complex Embedded Services client issues that must be resolved in a timely and effective manner. This role requires careful management of issues and diplomatic client communication, helping to maintain high levels of client satisfaction. The Escalations Manager will need to work with account managers to keep them informed of … Escalation Handling: Serve as the primary contact for escalated issues, ensuring swift resolution and clear communication with clients and internal teams Team Leadership: Guide and mentor support engineers, including management of the team's weekly on-call rota and holiday coverage planning to ensure 24/7 coverage. Act as a back-up during unforeseen coverage gaps Process Oversight … PagerDuty and Salesforce. Ensure compliance with SLAs and contractual obligations Client Assurance: Engage in senior-level conversations with clients to reassure them during service disruptions, incidents and bugs. Incident Management: Coordinate with the Incident Management team to notify them of incidents and keep the client informed on resolution status. Reporting & Analysis: Track support metrics, resolution times, and root More ❯

experience (junior, mid or senior) You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages including the practice management … to integrate workflows into line of business applications; Database development - designing data structures and access methods to support any custom development; Data analysis - building applications that allow for accurate management information and reporting, integrating case and financial data into developed applications; and They are looking to pay a starting salary of between £40,000 - £55,000 + Benefits More ❯

Proactive, collaborative, and able to work independently when required. Desirable Skills & Experience: Basic understanding of software development life cycle (SDLC) and Agile methodologies. Experience with automation tools or workflow management systems. Exposure to legal technology platforms (e.g., document management, case management). Legal Industry experience/knowledge Knowledge of scripting or coding languages (Python, JavaScript, etc. More ❯

the office. 36 hours Monday - Friday Location: WC2 About the Role: We are seeking two dedicated Business Analysts to join a critical initiative focused on the implementation of a Case Management System (CMS). This project aims to simplify complexity, streamline processes, and standardise casework, playing a vital role in the organisation's digital transformation. Key Responsibilities: Merge … operational templates into the CMS, collaborating with the project team. Identify and escalate technical issues related to operational templates within the project team. Collaborate with operational personnel to assist case teams in cleansing and enriching data according to the CMS data migration strategy. Work with the project team and selected suppliers to ensure operational templates align with business and … IT Business Analyst. Background or qualifications in computer science. Experience in migrating large volumes of complex data. Familiarity with digital transformation projects. Knowledge of implementing or working with a Case Management System. Experience with various project management methodologies, including Agile. Experience in the legal sector or working with Law Enforcement Agencies. Adecco is a disability-confident employer. More ❯

the office. 36 hours Monday - Friday Location: WC2 About the Role: We are seeking two dedicated Business Analysts to join a critical initiative focused on the implementation of a Case Management System (CMS). This project aims to simplify complexity, streamline processes, and standardise casework, playing a vital role in the organisation's digital transformation. Key Responsibilities: Merge … operational templates into the CMS, collaborating with the project team. Identify and escalate technical issues related to operational templates within the project team. Collaborate with operational personnel to assist case teams in cleansing and enriching data according to the CMS data migration strategy. Work with the project team and selected suppliers to ensure operational templates align with business and … IT Business Analyst. Background or qualifications in computer science. Experience in migrating large volumes of complex data. Familiarity with digital transformation projects. Knowledge of implementing or working with a Case Management System. Experience with various project management methodologies, including Agile. Experience in the legal sector or working with Law Enforcement Agencies. Adecco is a disability-confident employer. More ❯

with stakeholders and analysts to define business requirements. Maintain and improve data quality, including cleansing and deduplication. Provide 3rd-line technical support for CRM and Power Apps platforms. Optimize case management workflows, SLAs, and automation processes. Integrate Dynamics 365 with other systems, ensuring seamless data flow. Stay up to date with Microsoft Power Platform advancements and best practices. … Apps, Power Automate, and SharePoint integration. Strong foundational knowledge, including Exchange, Intune, and Azure AD. Experience in customization, CRM SDK, customer portals, and security configurations. Hands-on expertise in case management solutions and SLA configurations. Proven experience integrating Dynamics 365 with other ERP systems and third-party tools. Strong problem-solving abilities, security awareness, and compliance knowledge. 5+ More ❯

client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary. Whilst not essential, it would be preferable for candidates to have experience of handling indemnity disputed cases and counterclaims. There is no … structure Draft reports confirming Strategy and agreeing the most suitable approach with the client Draft legal documents and comply with Court orders/deadlines Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate. Undertaking negotiations with Third Party Solicitors Liaising with Insured and Insurers and Brokers where … necessary Ensuring actions are carried out as per Action Lists in Case Management System Undertaking Court Hearings Ensuring relevant tasks are delegated to the paralegals Accurately processing bills in accordance with Client Guidelines Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulation Adhere to the Keoghs Values Working Hours 35 hours More ❯

on Airflow, that enables scalable, auditable detection pipelines. Data pipelines in DBT and Snowflake that serve both ML models and rule-based logic. Backend services and APIs that handle case management, automated decisioning, merchant termination workflows, and integrations with adjacent platform services. We collaborate closely with Compliance, Risk, Platform Engineering, Data Engineering, and Operations teams to continuously evolve … and machine learning engineers to build and maintain the engineering infrastructure supporting our analytical intelligence. Design, develop, and maintain backend services that support financial crime workflows, including alert generation, case management, and customer termination. Build and maintain robust, well-tested code with a focus on performance, reliability, and operational efficiency. Maintain and evolve the engineering infrastructure behind our More ❯

Services team in the UK. This role can sit in Manchester or Remote in England. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … Case Management System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects … ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement - helping ensure solutions More ❯

to support your well-being. Full Training: Receive comprehensive training on our systems, covering both front and back-end user aspects. As a leading provider of innovative Learner and Case Management Systems, our client empower organisations in the skills and employability sector to achieve their goals. Do you have a knack for problem-solving, a desire to develop … free on-site parking. As a Customer Support Consultant, you will play a vital role in ensuring our customers have a positive experience with our market leading Learner and Case Management Systems. Your key responsibilities will include: Providing online & telephone software support to customers Supporting industry leading management information system Ensuring support requests are handled efficiently and More ❯

finish. Liaise with clients, estate agents, mortgage lenders, and other solicitors. Ensure compliance with CQS and regulatory standards. Draft and review legal documents, contracts, and title documentation. Accurately update case management systems and maintain client records. Use AI-driven tools and in-house technology to streamline file management and client communication. Work proactively to meet deadlines and … your own caseload independently. Excellent knowledge of conveyancing procedures and current property law. Strong attention to detail and organisational skills. Comfortable working in a high-volume environment. Proficient with case management systems and legal tech (AI experience a plus). Strong communication and client care skills. Ambitious, with a genuine desire to develop and grow within the firm. More ❯

a broad range of technical issues. Act as a trusted point of contact for business stakeholders, ensuring excellent communication and service delivery. Support and maintain various software applications, particularly Case Management and Healthcare systems (experience in these is advantageous). Diagnose, troubleshoot, and escalate complex issues where necessary. Contribute to IT projects, system enhancements, and process improvements. Keep … with the ability to engage stakeholders at all levels. Confident participating in virtual and in-person meetings. Strong problem-solving abilities and a proactive, self-starting approach. Experience with Case Management or Healthcare software (desirable, not essential). Ability to work independently while contributing to a collaborative team environment. A self-motivated learner who researches solutions before seeking More ❯

Your work will help frontline teams provide more effective support and ensure compliance with statutory reporting and safeguarding requirements. Key Responsibilities Clean, standardise, and validate data within the Synergy case management system used across children's services and education Identify and correct data errors including duplicates, incomplete fields, incorrect formats, and outdated records Support data cleansing activity in … improvement, preferably in public sector or education settings Strong working knowledge of Excel, including data validation, filters, and formulas Familiarity with Capita One/Synergy or other children's case management databases High attention to detail and strong organisational skills Understanding of data privacy, safeguarding, and GDPR in relation to children's records Ability to work independently and … a local authority, school, or education-focused environment Understanding of statutory data collections (e.g., School Census, Early Years, Children in Need) Familiarity with Power BI, SQL, or other data management/reporting tools Experience supporting Ofsted or other regulatory inspections through data improvement work Adecco acts as an employment agency for permanent recruitment and an employment business for the More ❯

Your work will help frontline teams provide more effective support and ensure compliance with statutory reporting and safeguarding requirements. Key Responsibilities Clean, standardise, and validate data within the Synergy case management system used across children's services and education Identify and correct data errors including duplicates, incomplete fields, incorrect formats, and outdated records Support data cleansing activity in … improvement, preferably in public sector or education settings Strong working knowledge of Excel, including data validation, filters, and formulas Familiarity with Capita One/Synergy or other children's case management databases High attention to detail and strong organisational skills Understanding of data privacy, safeguarding, and GDPR in relation to children's records Ability to work independently and … a local authority, school, or education-focused environment Understanding of statutory data collections (e.g., School Census, Early Years, Children in Need) Familiarity with Power BI, SQL, or other data management/reporting tools Experience supporting Ofsted or other regulatory inspections through data improvement work Adecco acts as an employment agency for permanent recruitment and an employment business for the More ❯

Your work will help frontline teams provide more effective support and ensure compliance with statutory reporting and safeguarding requirements. Key Responsibilities Clean, standardise, and validate data within the Synergy case management system used across children's services and education Identify and correct data errors including duplicates, incomplete fields, incorrect formats, and outdated records Support data cleansing activity in … improvement, preferably in public sector or education settings Strong working knowledge of Excel, including data validation, filters, and formulas Familiarity with Capita One/Synergy or other children's case management databases High attention to detail and strong organisational skills Understanding of data privacy, safeguarding, and GDPR in relation to children's records Ability to work independently and … a local authority, school, or education-focused environment Understanding of statutory data collections (e.g., School Census, Early Years, Children in Need) Familiarity with Power BI, SQL, or other data management/reporting tools Experience supporting Ofsted or other regulatory inspections through data improvement work Adecco acts as an employment agency for permanent recruitment and an employment business for the More ❯

approval for Functional Specification Documents Document current ("as-is") processes, capturing all relevant activities, decision points, and outcomes Design improved ("to-be") processes with measurable enhancements, aligned with Pega case management best practices Ensure all solution components are fully documented, including relevant diagrams and technical details Guarantee that all deliverables pass quality assurance gates prior to deployment Design … in mind, applicable across multiple use cases About You Requirements Minimum of 5 years' experience as a Pega Business Architect, delivering solutions in enterprise environments Deep understanding of Pega case management, DCO (Direct Capture of Objectives), and BPM principles Strong background in process modelling, stakeholder engagement, and requirements gathering Familiarity with WCAG accessibility standards and inclusive design principles More ❯

in your allocated function Understand business priorities and workforce plans to align HR strategies accordingly Support the implementation of HR initiatives that drive engagement, retention, and performance Employee Relations & Case Management Provide expert advice on Employee Relations matters (e.g. disciplinary, grievance, absence, performance) in line with CCS policy and employment law Coach managers to handle employee concerns proactively … HRBPs and members of the HR team to ensure consistency and share best practices What We're Looking For Essential Proven experience in a generalist HR role with strong case management knowledge CIPD Level 5 qualified (or equivalent experience) Excellent knowledge of UK employment law and HR best practices Ability to influence, advise, and coach at all levels … Strong organisational skills with a proactive, solutions-focused approach Desirable Experience in housing, construction, or operational field-based environments Understanding of TUPE, restructuring, and change management Experience working with Trade Unions Personal Attributes You value honesty and share knowledge for the greater good. You are committed to continuous improvement and teamwork. You take responsibility for your work and encourage More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

the fundamentals and be able to investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that analysis & time tracking data … a solid networking background. Strong technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working technical knowledge of current VoIP … to confidently present webinars, training courses and seminar presentations. Ability to conduct research into telecommunications issues and products. Ability to communicate with all levels of the business Excellent time management, particularly the ability to effectively prioritise and execute tasks in line with business objectives Must be free to work in the UK with no restrictions of Visas and work More ❯

best practices, mentoring development teams, and collaborating with stakeholders to translate complex business requirements into scalable and maintainable Pega applications. CLSAs possess deep expertise in Pega Platform capabilities, including case management, decisioning, integrations, and performance tuning. They are skilled in enterprise architecture, agile methodologies, and governance, and play a critical role in quality assurance, code reviews, and guiding … requirements Designing scalable, maintainable end-to-end Pega applications Leading the overall technical vision and governance for Pega projects Performing quality assurance and code reviews Providing technical guidance on case management, decisioning, and integration Conducting performance tuning and optimization of Pega applications Facilitating agile development practices within the Pega project team Aligning Pega implementations with enterprise architecture standards More ❯

to join a major digital transformation programme within the Legal Services sector. This is an exciting opportunity to play a critical role in the implementation of a new legal Case Management System (CMS), driving architectural solutions that will support long-term innovation and operational excellence.What you’ll be doing: Leading the end-to-end solution design for the … architectural leadership to ensure business needs are met What we’re looking for: Proven experience delivering solution architecture on large-scale IT and Change programmes Strong understanding of legal case management processes Strategic problem-solving skills with a logical, evidence-based approach Ability to build strong relationships and influence at all levels Clear communicator with the ability to More ❯