26 to 50 of 95 Case Management Jobs in England

Dataverse, and Power Platform Produce high-quality architecture documentation (solution diagrams, data models, integration designs) Define architecture across multiple business domains (Sales, Service, Marketing, Case Management) Ensure adherence to Microsoft best practices and security standards Technical Leadership Act as the lead technical authority across CRM and Power Platform … solution components and ensure architectural consistency Support environment strategy, releases, and deployment processes Integration & Azure Architect integrations using Azure services (Functions, Service Bus, API Management, Logic Apps) Define and oversee data migration strategies Ensure scalability, resilience, and performance of solutions Skills & Experience Technical Expertise Strong experience with Dynamics ...

currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Development Manager, and seven other developers and where necessary third parties, in particular Access Legal … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business. ...

Agile teams Experience of writing user stories and capturing requirements Experience of process mapping/modelling, preferably using BPMN Experience of digital transformation, case management Must be eligible and prepared to go through SC Security Clearance Desirable Exposure to business analysis, consulting, or technology delivery (internship or project … unrestricted for at least the next 5 years. Profile 29 recruitment keywords: business analyst business analysis process mapping modelling BPMN Microsoft 365 digital transformation case management public sector technology delivery Agile delivery Scrum Kanban workflow orchestration Camunda Pega Appian agentic AI artificial intelligence security clearance ...

experience working with estate agents and mortgage brokers and who understands the residential conveyancing process. You should be comfortable working with a case management system and motivated to work towards targets set by senior management with a focus on increasing conveyancing instructions. The role will involve proactively … firm. You will also be monitoring new instructions, reaching out to referrers if there is a drop in activity, adding new referrers onto the case management system, generating quotes through the relevant system and ensuring compliance paperwork is completed in line with regulatory requirements. Keeping track of potential ...

Sainsburys, Post Office, Pret and More Your Background/Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UKs leading provider of Award-Winning HR technology , consulting and advisory services. We help build a positive culture where … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust ...

accuracy, completeness and compliance with statutory requirements Work with service areas to identify and resolve data quality issues Extract, analyse and interpret data from case management systems Support continuous improvement of data quality and reporting processes Collaborate with stakeholders across Children's Services, Lifelong Learning and Families Provide … Local Government Strong background in Children's Social Care data and reporting Experience delivering statutory returns including CiN Census and SSDA903 Working knowledge of case management systems, ideally Mosaic Strong data analysis and data quality management skills Experience working with large datasets and performance reporting Strong stakeholder ...

Process, Automation & AI Enablement Simplify and standardise processes across the employee lifecycle Identify and deploy automation and AI-driven solutions (e.g. workflow automation, case management optimisation, document processing, chatbots, knowledge assistants) to reduce manual effort and improve service delivery Leverage data and analytics to identify inefficiencies, predict demand … Oracle HCM and related tools) Drive adoption of self-service and digital solutions to enhance employee and manager experience Operational Excellence Introduce disciplined process management (e.g. Lean, Six Sigma or similar) Build a culture of continuous improvement, data integrity, and service excellence Ensure new locations and acquisitions are integrated ...

techsavvy and ready to make an impact? Become our Digital Support Champion and help us maximise our case management system, AI tools like Copilot, and our wider digital applications & systems. Play a key role in boosting efficiency and shaping modern, innovative ways of working. Role Join … helping colleagues get the best from our systems and tools Troubleshoot technical issues and provide clear, confident support Enhance the use of our internal case management system to improve efficiency Support the rollout of new technologies, including AI platforms such as Copilot and ChatGPT Help introduce structured, effective ...

Central Government client. This role will play a key part in shaping the vision, roadmap and delivery approach for both an internal case management system and a citizen-facing digital service , ensuring alignment with Government Digital Service (GDS) standards . You will own the problem space, working closely … Strong stakeholder engagement and communication skills Experience managing complexity within large organisations Desirable experience Central Government or Public Sector delivery experience Experience working on case management systems or workflow platforms Experience supporting service assessments Experience mentoring Associate Product Managers or Product Owners Passion for building services that improve ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...

ShareDo Developer - Home Working Senior ShareDo Developer with excellent ShareDo development or similar case management development experience is required by a leading UK law firm. You can be based anywhere in the UK, as they will allow remote working and have offices all over the UK. You will … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Some solution architecture work Propose, design and implement ...

technology, and transformation. You'll be partnering with HR and business leaders to rethink how services are delivered - from onboarding and offboarding through to case management and employee journeys - using ServiceNow as the backbone. A big part of what you'll be doing is challenging … digital HR services. What they're looking for Strong experience delivering HR transformation or HR service improvement programmes Solid understanding of ServiceNow HRSD - including case management, lifecycle events, and employee journeys Comfortable running workshops and engaging senior stakeholders Ability to translate business needs into practical, ServiceNow-enabled solutions ...

redesigning and evaluating childrens services and workflows. Senior Business Systems Analyst In this position, you will lead the reconfiguration of the Mosaic Casework Management System (Mosaic) and develop insightful data reports to inform business analysis, service improvement, and organisational transformation. Based in the Families First Programme Team and reporting … families through better systems and data. Senior Business Systems Analyst Knowledge Senior Business Systems Analyst In-depth knowledge of Mosaic (or similar social care case management systems), including workflow design, data structures, forms configuration and how system logic supports frontline practice. Strong understanding of childrens services practice, including ...

role will be Via Umbrella. Working in a Hybrid Model of 2 days a week on site. Key Skills and Experience Experienced with Test Case Management Exposure and understanding of Automation. Experience working with Mobile Banking, Experience as a Functional Tester with an Exploratory Mindset. Experienced with Mobile … with working alongside Stakeholders with strong Business Knowledge. Strong and clear Communication Skills. Experienced working within Banking/Ecommerce. Knowledge and Experience of: Test Case Management Jira/Zephyr Java/Appium IND_PC3 Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business ...

strategy pack (PowerPoint) and supporting notes (Word) if needed. Required experience Deep expertise in Contact Centre operations and transformation (e.g., omni-channel service, workforce management, quality, knowledge, case management, customer journeys). Proven track record producing strategy packs/target state narratives for senior stakeholders. Strong capability … mapping, value streams, operating model design). Working knowledge of Contact Centre technology landscape (e.g., CCaaS (Contact Centre as a Service), CRM (Customer Relationship Management), knowledge management, analytics, automation, AI-assisted service) to inform strategy considerations. Stakeholder management and facilitation (workshops, interviews, synthesis). Strong writing ...

sessions to staff at all levels. Create clear, user-friendly training materials, guides, and eLearning content. Support global technology rollouts, including Microsoft 365, document management systems, case management tools, and legal-specific applications. Conduct training needs analysis and tailor sessions to user requirements. Champion best practice ...

Handling Fibre optic cables & Transceivers knowledge Understanding of Data Centre operating procedures Set up network test equipment for RFC 2544 testing Network and Service Management tool set (eg StableNet) Knowledge Cont. Interpret Network infrastructure design from HLD/LLD ALM Test case management Defect Management, Reporting ...

System Maintenance: Regularly updating and maintaining the firm's computer systems, ensuring all software is up to date and security protocols are followed Data Management: Supporting the management of digital files and databases, ensuring that all client information is securely stored and easily accessible. This may include backing … communication systems, to ensure reliable connectivity for all employees Software Support: Helping with the installation, configuration, and support of legal-specific software such as case management systems, billing software, and document management systems Cybersecurity: Supporting the IT team in implementing cybersecurity measures, such as monitoring for potential ...

ongoing support for key business applications. Maintain and optimise SQL Server databases, following guidance from senior technical leads. Support and enhance internal systems including case management and document management platforms. Develop and maintain MS Office-based tools, templates, and automation solutions. Liaise with end users and stakeholders … Support profiles without strong SQL and scripting skills. Candidates with minimal or academic-only SQL experience. Overly senior candidates focused on architecture or management rather than hands-on work. Location/Working Pattern London-based, hybrid working (minimum three days per week onsite). Full-time, permanent role. Occasional ...

custom Apex, Lightning components, flows, validation rules, APIs and integrations8. Assure quality across end to end financial services processes such as customer onboarding, servicing, case management and data flows. Design, implement and maintain automated tests for Salesforce FSC and integrated systems, embedding test automation into CI/… available and aligned to support end to end testing and release activities. Help set quality gates for environment readiness and promote consistent environment management practices. Monitor Salesforce FSC and integrated system health, along with release and test process performance, identifying opportunities for improving quality, efficiency and automation coverage11. Feed ...

custom Apex, Lightning components, flows, validation rules, APIs and integrations8. Assure quality across end to end financial services processes such as customer onboarding, servicing, case management and data flows. Design, implement and maintain automated tests for Salesforce FSC and integrated systems, embedding test automation into CI/… available and aligned to support end to end testing and release activities. Help set quality gates for environment readiness and promote consistent environment management practices. Monitor Salesforce FSC and integrated system health, along with release and test process performance, identifying opportunities for improving quality, efficiency and automation coverage11. Feed ...

manage client implementation projects for our Pharmacovigilance SaaS solutions. The ideal candidate will be a dynamic client facing services professional with extensive project management experience in the life science technology domain. This is a strategic role requiring deep project management expertise, pharmaceutical domain knowledge, and excellent leadership skills. … Responsibilities: * Lead end-to-end project management of client software implementations, upgrades, and integrations. * Develop and manage project plans, including timelines, budgets, and resource demand, and author project initiation documents. * Coordinate cross-functional, global teams to ensure successful project delivery. * Serve as the primary point of contact for senior ...

Business Analyst working with CRM platforms (Dynamics 365, Salesforce, HubSpot, etc.). Strong understanding of CRM concepts such as lead/opportunity management, customer lifecycle workflows, case management, and automation. Skilled in gathering and documenting requirements in Agile or hybrid environments. Experience creating process flows, wireframes … functional specs. Excellent communication and stakeholder management skills. Strong data analysis and CRM reporting capabilities. Desirable Experience working in the Insurance industry Hands-on CRM configuration experience (Dynamics 365 or Salesforce). Knowledge of integration methods: APIs, middleware, data connectors. Background in industries with complex customer journeys (insurance, financial ...

similar IT Training role Proven leadership/managerial experience Experience working within the Legal sector is highly desirable, with an understanding of case management, financial processes etc Experience providing training on complex systems. Stakeholder Management and Change Management skills Understanding of key training tools and technology … design and deliver training Experience of digital learning platforms and learning management systems Relevant training certifications would be desirable Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with ...

similar IT Training role Proven leadership/managerial experience Experience working within the Legal sector is highly desirable, with an understanding of case management, financial processes etc Experience providing training on complex systems. Stakeholder Management and Change Management skills Understanding of key training tools and technology … design and deliver training Experience of digital learning platforms and learning management systems Relevant training certifications would be desirable Package: Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with ...