will be expected to define solutions, champion initiatives, and drive continuous improvement in alignment with Cambridge Spark's strategic objectives. Key responsibilities: Learner Performance & CaseManagement Lead monthly deep-dive caseload reviews to track learner progress, identifying risks, defining necessary interventions, and engaging directly with learners and employers. … planning. Support and develop a high-performing team that is agile, responsive, and solutions-focused in addressing learner and employer needs. Employer Engagement & Stakeholder Management Act as a key point of contact for employer partners, providing regular updates on learner performance and collaborating on solutions where challenges arise. Support … Service Delivery Director (SDD) when required, providing leadership coverage during periods of leave or high demand. Candidate Specification: Experience within apprenticeship sector 3+ years Management of a team (ideally in remote settings) 3+ years Commercial awareness and acumen Project Management (desirable) Exceptional communication Stakeholder management at a More ❯
will be flexible and holistic, continually reassessing participant needs. Building relationships with key partners and stakeholders is crucial, as is recording and maintaining accurate case notes using the ECCO system. You will comply with organisational policies and procedures and work flexibly across Greater Manchester. You will involve relevant agencies … Delivery will be across the ten local authorities in Greater Manchester, predominantly in Stockport. About you: The ideal candidate will possess strong skills in case recording and management, with experience in handling a personal caseload and the ability to recognise and appropriately address safeguarding concerns. Proficiency in IT … systems and casemanagement is essential, along with experience in providing one-to-one support, advice, employability, or housing services. Knowledge of careers advice and benefits, excellent communication skills, and a flexible approach to working from various locations across Greater Manchester are also required. The candidate should be More ❯
strategies as well as their technological and sustainability transformation. Job purpose Within the Human Resources Department, the HR Assistant is responsible for the administrative management of personnel (consultants, managers and/or support function staff). Main duties and responsibilities HR Administration & Compliance: Manage all HR enquiries via the … on personnel data and payroll elements, ensuring accuracy and compliance. Support HR team projects and process improvements on an ad-hoc basis. Employee Relations & CaseManagement: Ensure fair and compliant management of employee grievances, disciplinary actions, and workplace investigations. Assist in performance meetings, ER meetings, and minute More ❯
strategies as well as their technological and sustainability transformation. Job purpose Within the Human Resources Department, the HR Assistant is responsible for the administrative management of personnel (consultants, managers and/or support function staff). Main duties and responsibilities HR Administration & Compliance: Manage all HR enquiries via the … on personnel data and payroll elements, ensuring accuracy and compliance. Support HR team projects and process improvements on an ad-hoc basis. Employee Relations & CaseManagement: Ensure fair and compliant management of employee grievances, disciplinary actions, and workplace investigations. Assist in performance meetings, ER meetings, and minute More ❯
audits and related follow-up actions. Contribute to the ongoing development and execution of Simplify's Data Protection Training Plan. Provide accurate and timely management information and reports as required. Collaborate with operational departments and management teams to ensure compliance and raise awareness of data protection obligations. Key … Skills & Attributes Essential: Proficiency in Microsoft Office tools (Excel, Word, Teams, PowerPoint). Excellent organisational and time management skills. Methodical and detail-oriented approach to tasks. Strong analytical thinking with the ability to interpret and communicate complex information clearly. Effective communication and interpersonal skills. Ability to work independently and … attitude. Eagerness to learn and develop within the role. Desirable: Experience in data protection, compliance, or risk management. Familiarity with Visual Files or similar casemanagement systems. Working Relationships Liaising across all levels of management and departments within Simplify. Collaborative and team-oriented, while also capable of More ❯
reports to serve a range of intelligence requirements for our clients. Fluent English combined with either Danish, Swedish or Norwegian will be ideal. Investigative casemanagement and research Execute and conduct investigations for a range of business intelligence projects including due diligence, strategic intelligence, ESG DD, market entry … deliver solutions tailored to those needs Work with colleagues to manage the entire project cycle, from initial client request to proposal drafting, acceptance, source management and research, project management, report delivery, and invoicing Liaise with our human source network and expand it by cultivating contacts Work with colleagues More ❯
reports to serve a range of intelligence requirements for our clients. Fluent English combined with either Danish, Swedish or Norwegian will be ideal. Investigative casemanagement and research Execute and conduct investigations for a range of business intelligence projects including due diligence, strategic intelligence, ESG DD, market entry … deliver solutions tailored to those needs Work with colleagues to manage the entire project cycle, from initial client request to proposal drafting, acceptance, source management and research, project management, report delivery, and invoicing Liaise with our human source network and expand it by cultivating contacts Work with colleagues More ❯
This role will play a vital part in the replacement, implementation, and ongoing optimisation of our Practice Management System (PMS) but will also support future system implementations, including HR, CRM, and expense management platforms. This is a business-focused role, not an IT role, which will involve close … and CRM systems, ensuring they integrate seamlessly with the PMS, providing a broader role beyond finance. Key Skills Required Proven experience with Legal Practice Management Systems (PMS) and financial systems, including system configuration and data migration. Experience with legal-specific tools like iManage DMS, e-billing platforms, or casemanagement systems. Familiarity with timekeeping solutions such as Intapp Time or similar tools. Knowledge of SaaS-based systems in a Legal firm, such as HR, CRM, and expense management platforms. Proficiency in API integrations and experience with RESTful APIs. Hands-on experience with tools such as SQL More ❯
HR Data Management Administrator (Workday) Contract (9 months) c£25 to £28 per hour (via Umbrella) Hybrid-working (x3 days in Stockley Park, Uxbridge, West London) The Opportunity: As a key member of our HR Shared Services team for a global client, you will handle critical HR transactions in … and Experience: 2+ years in HR or HR Shared Services, focusing on employee data administration Experience with HR systems Workday is essential Familiarity with casemanagement tools like ServiceNow (preferred) Strong Microsoft Office skills, especially Excel (pivot tables, v-lookups) Experience documenting business processes in a visual format … enhancements prior to general release Please contact Edward here at ISR to learn more about our global client and working as a HR Data Management contractor for their Workday systems being used by their employees across the European region More ❯
to support their personal growth and development. Provide world-class, 24X7 technical support for all Blackline Products and Services; meet service level targets for casemanagement and call handling. In collaboration with the customer care managers, oversee the management of our contact center solution to develop and … Collaborate with the senior technical support teams to identify best practices for Blackline for technical troubleshooting and problem resolution. Collaborate with the Customer Care management team for overall department alignment and success. Qualifications/Skills: Technical Diploma or Degree from a recognized institution. 5-7 years' experience managing in … a technical support/help desk environment. International or global multi-language experience is considered an asset. Experience administering call center telephone and ticket management systems. Strong technical aptitude and logical problem-solving skills. Shift scheduling in a 24-hour, 7 day a week operation. Process-oriented while remaining More ❯
practises. Proficiency in SAP modules related to procurement (such as SAP ECC or S4 Hana, SAP Ariba) and familiarity with integration tools. Strong project management skills, capable of juggling multiple tasks and priorities effectively. Excellent communication and interpersonal skills, with a knack for collaboration with diverse teams and stakeholders. … Help You Succeed: Experience with ERPs like MS Dynamics, BPCS, PeopleSoft, Oracle. Familiarity with Supplier Automation tools such as EDI and Corcentric. Experience with CaseManagement solutions (PowerApps). Additional language skills. Why Join Us? This is your chance to make a significant impact in a fast-paced More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Innova Solutions
Proficiency in SAP modules related to procurement (e.g., SAP ECC or S4 Hana, SAP Ariba) and familiarity with integration tools and techniques. Strong project management skills, with the ability to manage multiple tasks and priorities effectively. Excellent communication and interpersonal skills, with the ability to collaborate with diverse teams … in this role include: Experience with ERPs like MS Dynamics, BPCS, PeopleSoft, Oracle Familiarity with Supplier Automation tools such as EDI, Corcentric Experience with CaseManagement solutions (PowerApps) Additional language skills Education Minimum: A-levels More ❯
via St Paul's, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: Leading and assisting the Risk Management and Audit teams by handling internal and external audit requests related to Risk System tools. Assisting the rest of the team with escalations and … to effectively present and analyse risk-related data and trends. Working knowledge of antifraud solutions/risk systems/device fingerprinting and CRM/casemanagement tools. Knowledge about cyberthreats (e.g., malware, ransomware, botnets, exploit rootkits). Knowledge of machine learning model validation, swap population review, deployment. Any More ❯
Lead cross-functional teams in an agile sales and delivery process, responsible for delivering first-class citizen centric experiences, including digital services & platforms, content management, analytics and reporting, digital engagement & communications, e-commerce, CRM, casemanagement, field service, customer contact and bespoke web & mobile applications. 3. Sales More ❯
of a dedicated team to deliver support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within casemanagement systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the More ❯
the intricacies of law across jurisdictions and over time - ensuring LEAP's output is always current, compliant, and appropriate. From database design to document management and legal research, you'll turn an encyclopaedic knowledge of the law into a more streamlined and automated global LEAP experience. As a result … working in an English law firm with experience in at least Conveyancing, Personal Injury or Litigation areas of law A Law degree Experience with casemanagement systems An understanding of the small law firm's culture & expectations Excellent organisational skills Excellent communication skills (both written and verbal) Strong More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Focus Group
ll be at the heart of it all. Work alongside a supportive, experienced team : You'll collaborate with colleagues in both technical and project management teams, ensuring high-quality delivery. Growth and development opportunities : We are committed to helping you develop your skills and advance your career. You'll … Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing … accurate updates to casemanagement and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
Focus Group
ll be at the heart of it all. Work alongside a supportive, experienced team : You'll collaborate with colleagues in both technical and project management teams, ensuring high-quality delivery. Growth and development opportunities : We are committed to helping you develop your skills and advance your career. You'll … Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing … accurate updates to casemanagement and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and More ❯
data and intelligence. In this role, you will contribute to the development and delivery of data, as well as the creation and analysis of Management Information (MI). Your work will inform strategic decision-making and support the implementation and optimisation of cutting-edge counter-fraud controls and underwriting … risk management across the business. Main Duties: Proactively gather, analyse, and report on internal and external data to enable performance monitoring, and to support and improve fraud controls and underwriting capabilities. Provide data and analytics to improve the prioritisation of fraud casemanagement, and to assist the … crime. Make data-driven recommendations to enhance the efficiency of the counter-fraud process and aid improved underwriting performance. Provide analytics to support business case appraisals. Assist in engaging with external companies and intelligence agencies to identify new opportunities to combat fraud and enhance our underwriting capabilities. Use data More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
JNC Recruitment Limited
SC Clearance A proven track record of delivering Oracle Cloud projects in HR and Talent modules Experience with two or more of: Performance & Goal Management, Talent Review & Succession Planning, Oracle ME applications, Oracle Grow, Cloud Learning, Recruiting Cloud, HR Helpdesk/CaseManagement, Benefits, Time & Labor, Workforce … Compensation Absence Management Experience with HCM Experience Design Studio Understanding of Page Composer and Flex Fields Full lifecycle implementation experience with Oracle HCM at enterprise level Excellent communication skills Experience in client-facing roles with extensive stakeholder engagement In line with the Conduct Regulations 2003, when advertising permanent vacancies More ❯
unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions … ensure a scalable, high-performance, and secure solution. Responsibilities Design and implement candidate journey workflows, including application, screening, interview scheduling, and hiring stages. Configure case types, stages, steps, SLAs, escalations, and routing rules. Develop and maintain decision tables, decision trees, and declarative rules for eligibility checks, notifications, and dynamic … support teams post go-live. Required Experience 4+ years of experience in Pega application development, ideally in large-scale enterprise environments. Strong experience in casemanagement, business rule configuration, and data modelling. Hands-on experience in REST/SOAP integrations and familiarity with AWS services is a plus. More ❯
unique opportunity to be at the forefront of major national initiatives, working within a high-impact, collaborative environment. Our diverse roles span architecture, project management, data analytics, software development, and technical support—empowering professionals to shape scalable, next-generation digital ecosystems. Whether delivering sophisticated Big Data platforms, cloud solutions … ensure a scalable, high-performance, and secure solution. Responsibilities Design and implement candidate journey workflows, including application, screening, interview scheduling, and hiring stages. Configure case types, stages, steps, SLAs, escalations, and routing rules. Develop and maintain decision tables, decision trees, and declarative rules for eligibility checks, notifications, and dynamic … support teams post go-live. Required Experience 4+ years of experience in Pega application development, ideally in large-scale enterprise environments. Strong experience in casemanagement, business rule configuration, and data modelling. Hands-on experience in REST/SOAP integrations and familiarity with AWS services is a plus. More ❯
Devon, England, United Kingdom Hybrid / WFH Options
Ventula Consulting
Business Analyst will have the following skills/experience: Excellent Business Analyst experience Ideally experience within the legal or professional services sector Experience with casemanagement tools/systems a plus Experience within both Waterfall and Agile environments Strong interpersonal and stakeholder management skills Educated to degree More ❯
risk systems. Monitor criminal activity trends and develop protective actions. Assist in the administration, maintenance, and development of transaction event monitoring systems. Provide risk management services to cross-functional teams. Support Investigations and Fraud Detection Teams with data analysis and reporting. Research evolving fraud detection technologies and promote knowledge … manipulation, visualization tools (e.g., Tableau). Experience with Python, SQL Server, big data technologies. Knowledge of antifraud solutions, risk systems, device fingerprinting, CRM, and casemanagement tools. Understanding of machine learning model validation and deployment. Advantages include: Knowledge of card schemes, chargebacks, collections, prepaid products, crypto markets. High More ❯
Technology, or a related field 1-2 years of experience in software testing, with experience in Salesforce testing, is a plus Experience with test casemanagement and defect-tracking tools Knowledge of software development methodologies such as Agile Strong attention to detail and ability to multitask Strong analytical More ❯