from inception to settlement pre litigation. Key Accountabilities To pro-actively manage a caseload of Public Liability, Employers Liability, Product Liability & Property Damage claims Maintain accurate data on relevant casemanagement system Comply with set client SLAs Ensure quality service standards and productivity levels are maintained to a high standard Allocate new claims and set strategies Carry out More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Littlefish
required this is a key aspect of the role! Previous experience in a 1st or 2nd line IT service desk role or a similar technical position. Experience with ITSM casemanagement software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity More ❯
operations and reputation with innovative assessments, investigations, and intelligence. We are the only company in the world with the expertise and resources to deliver global, endto-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience. Clients count on us for quick and expert support in the event of and in preparation against a … be the primary advocate for a portfolio of customers, guiding them through the full-service lifecycle from onboarding and adoption to renewal and expansion. You will combine strong relationship management with a solid understanding of our services to proactively drive customer satisfaction, retention, and growth. Manage and grow relationships with a portfolio of standard MDR customers, ensuring they achieve … on service performance, upcoming initiatives, and customer priorities. Monitor platform usage and licensing to ensure alignment with contracted terms and to identify opportunities for optimisation or expansion. Oversee customer case activity to ensure timely resolution, escalating internally when needed, and keeping customers informed on progress. Coordinate with engineering, operations, and other internal teams to resolve escalated issues quickly, communicating More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
SLAs. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM casemanagement software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Elvis Eckardt Recruitment
suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling environments. Key Responsibilities: Own all support casemanagement across UK Government CSCS contracts Coordinate multi-disciplinary internal teams to ensure timely resolution of all active tickets Provide briefings to senior internal stakeholders and MoD counterparts … Oversee service visits: spares, equipment use, visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends across cases and initiate process improvements Deliver onboarding and training for 1st and 2nd line support staff Support MoD programme rollouts and documentation standards Support obsolescence planning and … facing scenarios with a proactive, problem-solving mindset Proficiency in standard office and ticketing tools Willingness to travel when required Desirable: ITIL understanding or certification Project coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities to drive service improvement initiatives and shape More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
identifi Global Resources
Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee casemanagement from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯
london, south east england, united kingdom Hybrid / WFH Options
identifi Global Resources
Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee casemanagement from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯
slough, south east england, united kingdom Hybrid / WFH Options
identifi Global Resources
Provide technical leadership on forensic tools such as EnCase, FTK, Axiom, Cellebrite and others. Deliver clear technical explanations and expert guidance to non-technical clients and legal teams. Oversee casemanagement from initial instruction through to reporting, ensuring deadlines and client needs are consistently met. Stay at the forefront of emerging trends, tools and techniques in digital forensics. More ❯
Nottingham, Nottinghamshire, England, United Kingdom
Macildowie Recruitment and Retention
role could be a great fit. We're looking for a Systems Improvement Specialist to join a leading legal services client. You'll help make their organisation-wide matter management system run smoothly, keep important data accurate, and support colleagues in using it confidently and effectively. This isn't just about fixing issues, it's about finding better ways … sure information is reliable, and creating resources that make people's jobs easier. In this role, you'll be reviewing and improving processes, policies and standards for their matter management system, checking that key contact information such as Courts, Mediators and Experts is correct and kept up to date, and carrying out UX testing to ensure new features work … clear and user-friendly guides and training materials, and run regular system audits while suggesting improvements based on your findings. We're looking for someone with experience using a casemanagement system or a similar database or process platform, who has an eye for detail, enjoys problem-solving, and can explain technical ideas in a clear and straightforward More ❯
service Requirements 5-7 years PQE in Residential Conveyancing Proven ability to handle a high-volume caseload independently Strong knowledge of UK property law and conveyancing procedures Experience with casemanagement systems and tech-forward workflows Excellent communication and client care skills A proactive, organised, and collaborative approach CQS experience preferred Why Join This Firm? Be part of … a modern, tech-led legal practice with strong values and forward-thinking management Work in a dynamic and supportive office with a team of 14 legal professionals Join a firm recognised nationally for excellence in Family Law and building a strong reputation in property Benefit from flexible working, cutting-edge legal tools, and a commitment to your ongoing professional More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Harvey Nash
Overview We are looking for an experienced Software Developer to join a high-profile programme supporting the development and transformation of a CaseManagement System . This role involves working across multiple workstreams, including feature development, platform engineering and a large-scale document migration. Key Responsibilities Feature Development Deliver enhancements such as the Message Centre and Strategic Events … are looking for candidates with experience in the following technologies: Programming/Scripting: Java, Rust, Bash, Python Cloud : AWS Infrastructure as Code : Terraform, Ansible CI/CD : GitLab Content Management : Documentum (server administration on Linux, DFC API layer) How to Apply If you're a proactive developer with strong technical skills and SC clearance eligibility, we'd love to More ❯
Bolton, Greater Manchester, North West, United Kingdom
The Davies Group
that our success is a collective achievement. As a Property Claims Manager based in Bolton, youll be the hero behind the scenes. What will your day look like: Proactive CaseManagement: Youll own your caseload, ensuring we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly. Customer Interactions: Whether its clients or direct customers … A+ Lifecycle Metrics: Youll own them. Audit: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. Requirements: Relevant Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to make an impact? Apply now and lets create something extraordinary together! Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications More ❯
party tools and platforms. · Working closely with colleagues to identify opportunities for process improvement and implement solutions. What we're looking for: · Hands-on experience in Visualfiles or other CaseManagement Systems. · Experience within professional services · Experience with Power BI and Excel for reporting and analysis. · Confident diagnosing and resolving system or integration issues. · Excellent communication skills, able More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum 25+bank, bonus + more
CaseManagement Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯
CaseManagement Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
CaseManagement Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
CaseManagement Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
CaseManagement Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
CaseManagement Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
CaseManagement Developer Up to £45,000 + excellent benefits 99% Hybrid - Work from anywhere in the UK Manchester-based Legal Technology Team Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK's most trusted and community-driven legal services teams click apply for full job details More ❯
Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce casemanagement, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯
Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce casemanagement, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯
Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce casemanagement, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯
Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce casemanagement, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯
warrington, cheshire, north west england, united kingdom
Roberts Webb Recruitment
Acting as the first point of contact for audiologists and business owners (B2B), providing technical support across a range of products. Handling support queries via phone, email, and Salesforce casemanagement, ensuring all cases are managed efficiently. Supporting product launches and wider business projects, contributing ideas to improve processes and customer experience. Delivering solutions across multiple brands and More ❯