76 to 100 of 104 Case Management Jobs in England

seeking an experienced Pega Lead System Architect (LSA) to design, develop, and implement enterprise-scale business process management (BPM) solutions using the Pega platform. The ideal candidate will lead architecture discussions, provide technical guidance, and ensure the successful delivery of Pega applications aligned with business requirements and best practices. … Required Skills: Pega Lead System Architect (LSA) certification is mandatory. Strong experience in Pega BPM/CRM application development. Expertise in Case Management, Workflows, Decision Rules, Data Pages, UI Design, and Integrations. Experience with REST/SOAP APIs, Web Services, and database technologies. Strong understanding of Pega Guardrails ...

title: Product Manager Location: Paris — Hybrid - 3 days in officeSalary: 45,600 - 57,000Team: Product Management - Customer Care Value StreamReporting to: Head of Product This role is based in France and requires the successful candidate to be based in or willing to relocate to France. Fluent French and English … Customer Care platform powers AI-driven, cost-efficient service operations for global energy retailers, enabling personalised customer experiences across contact centres, digital channels, and case management.This role is mission-critical to Kaluza’s vision. You will lead the product strategy, delivery, and client outcomes for Kaluza’s Customer Care ...

best legal technology tools in your backpack to share with the market. What You'll DoYou will sell the DISCO eDiscovery, Managed Review, Case Builder and Cecilia platforms with responsibility for driving new business logos and expanding existing client revenue in the Big Law segment through direct and team … annual quotas >$1MConsistently ranked as a top performer in previous sales rolesAn expert in executing sales fundamentals including prospecting, cold calling, pipeline and Salesforce management to ensure accurate data capture and pipeline viewsInnate belief in a metrics driven approach to building a book of businessExperience working with and developing ...

Office Administration: Manage, update, and troubleshoot Windows 10/11 environments, handle M365 mailbox/group admin, and support core Office applications. User Access Management: Administer Active Directory, including creating/modifying groups, managing permissions, and handling basic Windows Server tasks. Infrastructure & Backups: Monitor and troubleshoot basic networking, routing … excellent communication skills, and a strong appetite to learn new technologies. Nice to Have Legal Tech: Previous IT experience supporting legal environments or Proclaim Case Management software. Virtualisation: Prior exposure to Citrix or Azure Virtual Desktop (AVD) environments (cross-training into Citrix will be provided). Support Tools ...

confident and vocal in sprint ceremonies like stand-ups, planning, retrospectives, 3-amigos and backlog elaboration.You will be familiar with contributing to backlog management in Jira or Octane, collaborating with colleagues to define work items, and recording your own activity in tasks.You will be familiar with test case management in tools such as Octane or X-Ray, ensuring your test scenarios and test results are traceable to work items for features.You can confidently collaborate in writing acceptance criteria using declarative gherkin to capture business rules that you can then run as automated tests with Cucumber. ...

suggest improvements to support processes. What We’re Looking For Experience in customer support, technical support or SaaS support. Experience using ticketing/case management systems and supporting customers across multiple channels. Strong troubleshooting, communication and problem-solving skills. Comfortable working at pace and managing competing priorities. Confident ...

development, system improvements and technical support. What you'll be doing You'll be working on the development and ongoing improvement of the Proclaim case management system, helping to make processes more efficient and supporting the teams that use it every day. Depending on your experience ...

language (German, French, Portuguese preferred)Prior experience working at a hotel property or in a hotel corporate environmentExperience working with a CRM system, with case management systemsAbility to work in multiple systems simultaneouslyAbility to multi-task in a fast-paced environment while prioritizing your workloadAbility to manage ...

reports in their ongoing development Tools & Technologies: Proficient knowledge of at least on agile methodology (e.g. Scrum, Kanban, SAFe) Familiar with backlog and test case management in a system of record such as Jira or Octane Excellent knowledge using declarative Gherkin to capture business rules, run as automated ...

high profile client.Our client has recently been voted in the fintech 100 (best financial technology businesses). They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. They have offices globally (travel arranged for your benefit if wanted).I … basis the Support Specialist will:Respond promptly to support requests and inquiries from clientsSupport customers and resolve issues related to order entry, risk management, and exchange connectivityConduct analysis of complex order and trade historiesIdentify solutions to open issues/problems that are under investigation or pending resolutionImprove documentation ...

with a distribution firm in Preston! This apprenticeship is designed in collaboration with top employers to give you hands-on experience with Excel, data management, report creation, and dashboard building. Why choose this apprenticeship? Choosing this apprenticeship means securing your future with industry-recognised qualifications, all while earning … 8.30-1.30 Perks of this role: Competitive Salary. Early finish Fridays. Modern town centre office, close to the train and bus stations. Market leading case management software. Ongoing training and support. Office team building events. Career progression opportunities. About NowSkills: NowSkills is an official UK government apprenticeship provider. ...

projects/systems to high standards, on budget and on time.Key Responsibilities and DutiesDiagnose and repair faults in systems at customer sites, using remote management tools when applicable and attend in person to solve if unable to fix remotely. You will ensure the final solutions maintain and/… ability to correspond with a wide variety of people, such as trades persons, executives, designers. High level of computer literacy, including experience with case management systems and meticulous attention to detail in record-keeping.Able to carry out tasks that may involve lifting and moving equipment, with reasonable adjustments ...

Technical Business Analyst to join its City Centre office. You'll be the link between legal teams, IT and the business, making sure case management systems and legal workflows run efficiently and compliantly. The role: Gather requirements from fee earners and department heads ...

service design principles Experience working with Figma and modern design and prototyping tools Experience working collaboratively within multidisciplinary teams Strong communication, presentation and stakeholder management skills Experience delivering digital products and services within complex or regulated environments Strong understanding of accessibility, inclusive design and compliance requirements Ability to work … within the Government Digital Service (GDS) framework Knowledge of GDS Service Standards, WCAG 2.2 and GDPR principles Experience designing customer portals, appointment booking systems, case management platforms or service tracking applications Experience working with enterprise software or complex business-critical systems Knowledge of service design methodologies and digital ...

service design principles Experience working with Figma and modern design and prototyping tools Experience working collaboratively within multidisciplinary teams Strong communication, presentation and stakeholder management skills Experience delivering digital products and services within complex or regulated environments Strong understanding of accessibility, inclusive design and compliance requirements Ability to work … within the Government Digital Service (GDS) framework Knowledge of GDS Service Standards, WCAG 2.2 and GDPR principles Experience designing customer portals, appointment booking systems, case management platforms or service tracking applications Experience working with enterprise software or complex business-critical systems Knowledge of service design methodologies and digital ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access … large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating ...

uptime, response-time, and service-level metrics.Improve mean time to repair and reduce avoidable customer downtime.Oversee installations, preventative maintenance, break/fix, escalation, and case-management processes.Ensure customers successfully adopt ONI applications and workflows and receive appropriate applications support.Identify customers at risk and coordinate cross-functional recovery plans.Identify … scientific instrumentation or a related technical market.Demonstrated people leadership and experience managing distributed technical teams.Experience managing service economics, renewals, and customer experience.Strong operational, escalation-management, and cross-functional leadership skills.Ability to build scalable processes in a growing installed-base environment.At ONI, we understand that a fulfilling career involves more ...

Analysis Manager needed Paying £400 per day ref 5307838 Full time hours on a temporary basis Key Responsibilities Lead the development and enhancement of management information, performance reporting, and business intelligence solutions across Children's Services. Support the implementation of a new Liquidlogic case management system, including ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the business ...

Strong Data Architecture and Data Modelling background Fintech background Excellent conceptual and logical data modelling experience Experience designing data structures supporting operational workflows/case management Strong understanding of business requirements and the ability to translate them into scalable data models Modern event-driven architecture experience Strong stakeholder ...

account actions it can complete autonomously.Expand our in-house document extraction pipelines to make parsing faster and more accurate.Design LLM-driven workflows that simplify case management.Find new opportunities to replace manual work with effective AI systems.Own solutions from discovery and prototyping through deployment, evaluation and monitoring.What we are looking ...

hybrid (three days in the office, two remote) Permanent About the role My client runs its customer and partner communication on Zoho Desk, a case management platform. It is connected to our back-office systems through a library of custom interfaces, and it supports teams across the busines ...