in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customerrequirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯
in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customerrequirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯
watford, hertfordshire, east anglia, united kingdom
Synergize Consulting
in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management (IRM), Hybrid Project Management, Customer Service Management (CSM) and HRSD. They continue to ensure their team holds complex and varied expertise across every aspect of the Now Platform. Their customers look to them for … high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. · Delivering high quality ServiceNow implementations based on business process requirements · Robust Now Platform Implementation understanding, with in-depth knowledge in additional ServiceNow applications · Able to communicate on complex issues, to meet business and customerrequirements to avoid … future market developments, technologies, product and strategies · Ensuring adherence to our coding and design standards, and providing technical hand-over documentation · Increasing application operating efficiency and adapting to new requirements, as necessary. · Assisting with system testing and UAT · Escalate issues in line with company processes, to ensure customer demands are met · Attend and present at customer meetings More ❯
attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customerrequirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Expleo Group
attention to detail, communication, and teamwork within the team. Candidates with a good understanding of all aspects of Systems Engineering relating to lifecycle processes and methodologies should apply. Responsibilities Requirements Analysis & Management Review and interpret User Requirements Documents (URDs) Derive and document system/sub-system requirements Establish and control requirement baselines Perform impact assessments on change … requests Manage requirements through IBM DOORS (or equivalent) Solution Development Develop technical solutions for hardware, software, and systems-of-systems Decompose requirements into design building blocks at system and subsystem level Identify, propose and secure buy-off for system solutions Support configuration definition and management activities Artefact Generation Produce high-quality technical documentation in line with project governance … verification plans You are expected to be able to work in all areas of top the V model where you will be able to support concept translating systems to customerrequirements, through to in-service support. You will be expected to provide systems engineering support to customer design and engineering management teams. Full requirements management (creation More ❯
COMPANY OVERVIEW The AI-Powered Decision Engine Fueling Business Performance with Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and human computational modeling-combined with real-time … consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price, and market offerings that resonate with consumers, ensuring every decision aligns with … predictive analytics, First Insight empowers businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer loyalty. As we continue to More ❯
Daventry, Northamptonshire, East Midlands, United Kingdom
CRC Recruitment Ltd
the role: Develop and sustain the Business Management Systems in line with the required industry standards (including: IATF16949/ISO9001/ISO14001, TISAX/ISO27001 and AS9100 etc), accreditation requirements and business requirements across the organisation through existing and new procedures. Regulate, control, and improve the quality of all processes throughout the business. Manage the internal audit program … nonconformities raised by certification bodies during audits are effectively corrected and independently verified, ensuring any required changes in policy or procedure are effectively implemented as a result. Ensure all Customer business level requirements are met, as well as monitoring and managing all Customer complaints and warranty, dealing with them effectively and in time. Embed a culture of … Management of lessons learnt General and Task Management Develop the Management Systems strategy and the management arrangements for key milestones, demonstrating solid progress against plan. Manage all external registration requirements to ensure they are met. Liaise with external bodies on all matters relating to registration. Maintain and improve, in line with business needs Audit the MRP system against physical More ❯
We're a growing team, and as we scale, so does our need to focus on expanding our Customer Success team. You'll be joining a people-focused company, and as a Enterprise Customer Success Manager (CSM) you will be a key player within the Vendavo organization, responsible for managing complex, high-value accounts. This role is focused … with senior leaders and decision-makers across various business units and geographies. The Enterprise CSM is proactive in driving adoption, value realization and aligning Vendavo's solutions with the customer's long-term business strategy. THE OPPORTUNITY Advocating customer needs throughout the customer lifecycle, understand customer business challenges, and industry trends consulting on how Vendavo can … help them achieve their objectives Collaborate with the account team to develop account plan and call-to-actions Cultivate relationshipstodriveadoption, ensure retention, and maintain high overall customer satisfaction Develop partner focused relationships with key account contacts Understand customer concerns working effectively with internal teams to ensure our ability to resolve them Partner with Vendavo SME's andcustomer stakeholders More ❯
Date: 19 Aug 2025 Function: Service Unit: Business Location: Botley, Southampton, United Kingdom Salary: Competitive with great benefits Function: Managed Service Location: Southampton - to be in commutable distance to customer site in Swanwick 3 times per week Clearance: SC cleared or ability to meet the criteria for clearance As our Senior Client Services Manager you'll sit in Business … and Delivery of the entire contract agreement. Aviation industry experience and CAA guidelines on networks is essential. You'll strategically shape BT's service and delivery strategies to meet customer goals and contractual SLAs. Being the accountable owner means building strong relationships both internally and externally, being the conduit and acting as the voice of the customer to … KPIs and projects, plus continual service improvement and organisational management. This involves collaborating with internal and external stakeholders, including senior operational and delivery executives and C-suite executives at customer and partner organisations, to ensure alignment with BT's vision and customer requirements. The role focuses on driving operational excellence, resolving critical issues within the customer base More ❯
and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯
and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯
and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯
and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯
london (city of london), south east england, united kingdom
Rizing Consumer Industries
and Retail space, with successful SAP implementations in over 50 countries. Description: The Solution Architect is responsible for the overall solution design based on the business, functional and technical requirements coming from an enterprise-scale customer within the Fashion & Lifestyle industry. The solutions must satisfy business problems and meet the customer organization’s objectives, goals and budget. … He/she should possess a deep knowledge of the industry and all related processes and possess the capability of articulating the business and technical requirements of the customer in a way that all stakeholders can understand. The Solution Architect provides technology direction from Industry specific or new offering perspectives to the customer and internal teams Essential … or one large-scale project . Take overall responsibility for the proposed solution by working with the Project Leads to design each aspect of the solution. Engage with the customer by: Providing industry specific solutions and best practices knowledge to customers. Ensuring that solutions, implementation and other relevant methodologies and tools are deployed efficiently in customer strategic workshops More ❯
and help drive digital transformation in retail through pivotal supply chain solutions. As a Presales Consultant (Forecasting and Supply Chain Products), you will partner with sales teams to translate customer needs into SymphonyAI value, leveraging your expertise in demand forecasting, inventory replenishment, ERP, and WMS platforms. You will play a key part in winning new business by providing product … demonstrations, developing proofs of concept, analysing customerrequirements, and ensuring a smooth handover from sales to implementation. Job Description What You'll Do Collaborate with the sales team: Work closely with sales representatives to understand customerrequirements, develop positioning strategies, and deliver compelling customer presentations and negotiations. Conduct product demonstrations: Deliver tailored demonstrations and proofs … of concept, clearly explaining how SymphonyAI solutions address customer challenges and drive value. Value Engineering: Partner with the Value Engineering team to define and present the ROI and strategic benefits of SymphonyAI solutions to potential clients. Analyse customer needs: Assess business processes, workflows, and technical infrastructure to tailor product offerings and recommend optimal configurations and integrations. Support RFPs More ❯
are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with Charles River Technical Support … post go-live journey. Educate customers on the methodologies and functionality provided by CRIMS. Advise on best practices regarding the implementation and operation of CharlesRiver solutions and services. Evaluate customerrequirements to identify potential enhancements to Charles River solutions and services. Document and communicate product improvements as part of customer-specific requirements or in response to … trends in the marketplace. Responsible for maintaining a client issues list and status reporting. Train users on existing workflows Gather requirements for new asset classes, security types and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and More ❯
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
and training sector, renowned for delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Senior Systems Engineer The company are looking for a seasoned Senior Systems Engineer to join the team. … This is a vital role which involves providing requirements analysis and systems engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customerrequirements for system architecture, feature development, and third-party system integration's. Represent the company in customer-facing engagements, including requirements gathering, critical design reviews, and integration efforts. Convert customer needs into clear, comprehensive software requirements that align with both system architecture and operational objectives. Completing 1:1 appraisal Delivering Team meetings and leadership More ❯
drawings, liaising with suppliers, using CAD software for the detailed design, costing the projects and drafting proposal documents. Key Responsibilities Design and Estimating Engineer Progressing sales enquiries and tenders requirements by working closely with Business Development Managers to ensure that customerrequirements are understood Designing various life safety and security systems plus any other integrated building systems … as specified within the Company s scope of work based upon customerrequirements, specifications, drawings, and current standards Preparing proposals, quotations and tender documents and ensuring they are prepared on time and in line with company standards Assessing the risk factors influencing the security and fire design, to either enhance accordingly or to communicate back to the client … Ensuring all quotations and system design specifications are compatible with the requirements of all applicable technical and regulatory standards and Codes of Practice Reviewing changes in customers specifications and modifying designs accordingly Qualifications & Requirements Design and Estimating Engineer Must good working knowledge of fire, security or network infrastructure products and systems and their features/limitations Previous design More ❯
Chesterfield, Barnwood, Gloucestershire, United Kingdom
Omega Resource Group
drawings, liaising with suppliers, using CAD software for the detailed design, costing the projects and drafting proposal documents. Key Responsibilities – Design and Estimating Engineer Progressing sales enquiries and tenders’ requirements by working closely with Business Development Managers to ensure that customerrequirements are understood Designing various life safety and security systems plus any other integrated building systems … as specified within the Company’s scope of work based upon customerrequirements, specifications, drawings, and current standards Preparing proposals, quotations and tender documents and ensuring they are prepared on time and in line with company standards Assessing the risk factors influencing the security and fire design, to either enhance accordingly or to communicate back to the client … Ensuring all quotations and system design specifications are compatible with the requirements of all applicable technical and regulatory standards and Codes of Practice Reviewing changes in customers’ specifications and modifying designs accordingly Qualifications & Requirements – Design and Estimating Engineer Must good working knowledge of fire, security or network infrastructure products and systems and their features/limitations Previous design More ❯
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom
CPI SELECTION
Development Executive High Wycombe, Loudwater Salary - 35k-45k Depending on experience Monday - Friday Role Overview: Reporting to the Sales Manager. This role is responsible for bridging the gap between Customer needs and technical product expertise. This role involves collaborating with the internal sales and engineering team, understanding customerrequirements, presenting technical solutions, and ensuring successful product implementation. … This person will play a pivotal role in post-sales follow-up and customer satisfaction, focusing on maintaining and developing customer relations and seeking new opportunities. The role is primarily office based, however the successful candidate will be expected to visit customers regularly so own transport is essential. Responsibilities: Responsible for the whole sales process; o Answering incoming … makers and influencers in target accounts. Collaborate with the engineering team in preparing technical proposals and responses to RFPs (Request for Proposals) and RFQs (Request for Quotes). Translate customerrequirements into tailored technical solutions using in-depth knowledge of product features. Be an integral part of the sales team and provide input in maintaining up to date More ❯
To aid in the development and maintenance of Ardo UK Quality Management Systems and related procedures. Participating in NPD projects and discussions. Managing the technical expectations for the key customer accounts. Providing competent, efficient, and comprehensive technical support to both internal and external customers. Leadership & Teamwork Lead by example and take a hands-on operational approach. Contribute ideas and … Communicate intentions and rationale for key decisions. Clearly and effectively communicate with individuals within the business, Group, suppliers, and customers to ensure a good working relationship. Ability to translate customerrequirements into a format in which the business can relate. Strategic Educate key customers on quality factors. Become the Quality and Technical standards leader for Ardo UK, Ashford … set timeframes given on projects. Regularly evaluate task progress and adjust accordingly. Effectively organise multiple assignments to produce work that is accurate, thorough and on time. Responsibilities & Expertise Understand customerrequirements and ensure they are relayed within the business, managing the customers expectation at every step of the journey. Handling, logging, investigating, and responding to customer complaints. More ❯
delivery of objectives for both internal and external stakeholders. Key Responsibilities: Act as the primary point of contact for all stakeholders. Manage a portfolio of related projects to meet customerrequirements and business goals. Track project performance and conduct regular reviews to address cost, schedule, and risk deviations. Identify, prioritise, and secure the necessary resources for successful project … Lead project teams with clear direction, goal setting, and mentoring to foster a collaborative, results-driven environment. Communicate project scope, progress, and challenges to senior management and stakeholders. Manage customer expectations, handle change requests, and ensure transparency throughout the project lifecycle. Drive new product development and upgrades, following the New Product Introduction (NPI) process to ensure readiness for volume … will possess excellent attention to detail, high level organisational, problem-solving and communication skills. You will be capable of coordinating multi-disciplinary teams and aligning delivery with internal stakeholders, customerrequirements, and DTCs broader business objectives in the tactical communications domain. This is an office-based position and will require the successful candidate to meet the criteria for More ❯
Ocean Science. This is an opportunity to join their Projects Group, a world-class delivery team responsible for designing, developing, verifying, and delivering bespoke subsea systems tailored to demanding customer requirements. The Role As a Systems Engineer, you'll take a lead role in the technical definition and delivery of custom subsea solutions, working in close partnership with Project … Managers, engineering specialists, and global customers. You will be involved from concept through to delivery - gathering requirements, developing architectures, overseeing design, leading integration and validation, and ensuring systems are delivered on time, on budget, and to specification. This is a technically hands-on role that requires strong engineering expertise, the ability to solve complex problems, and the confidence to … liaise directly with customers on technical challenges. Key Responsibilities Gather, review, and interpret customerrequirements, working with sales and engineering teams to define bespoke system architectures. Lead the technical definition, planning, prototyping, and validation of subsea systems. Provide technical leadership through all stages of a project, resolving issues and guiding design teams to successful delivery. Define and execute More ❯
Ocean Science. This is an opportunity to join their Projects Group, a world-class delivery team responsible for designing, developing, verifying, and delivering bespoke subsea systems tailored to demanding customer requirements. The Role As a Systems Engineer, you'll take a lead role in the technical definition and delivery of custom subsea solutions, working in close partnership with Project … Managers, engineering specialists, and global customers. You will be involved from concept through to delivery - gathering requirements, developing architectures, overseeing design, leading integration and validation, and ensuring systems are delivered on time, on budget, and to specification. This is a technically hands-on role that requires strong engineering expertise, the ability to solve complex problems, and the confidence to … liaise directly with customers on technical challenges. Key Responsibilities Gather, review, and interpret customerrequirements, working with sales and engineering teams to define bespoke system architectures. Lead the technical definition, planning, prototyping, and validation of subsea systems. Provide technical leadership through all stages of a project, resolving issues and guiding design teams to successful delivery. Define and execute More ❯
apply best practices and continuous process improvements - Influence internal technical teams to drive multisystem process & system changes - Provide scalable solutions for continued scale product and service offerings - Set project requirements and drive results across internal and external - Drive continuous improvement initiatives to lower risks and reduce lead times. - Influence partner processes, technologies, and policies to achieve mutual benefits for … both organizations in a sustainable manner. - Analyze production schedules and demand forecasts, ensuring our customerrequirements are met, whilst maximizing site utilization - Drive complex business analysis to identify business opportunities to improve internal and external processes A day in the life - Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous … into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction. - Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirementsMore ❯