1 to 25 of 733 Customer Requirements Jobs in England

providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. Delivering high-quality ServiceNow implementations based on business process requirements Strong Now Platform Implementation understanding with in-depth knowledge in various ServiceNow applications Able to communicate on complex issues to meet business and customer requirements to avoid escalations Keep up to date with current and future market developments, technologies, products, and strategies Ensuring adherence to our coding and design standards, and providing technical hand-over documentation Increasing application operating efficiency and adapting to new requirements as necessary Assisting with system testing … and UAT Escalate issues in line with company processes to ensure customer demands are met Attend and present at customer meetings to ensure understanding of customer requirements and to assist with knowledge transfer Recording, qualification, and questioning of customer requirements, even in complex projects More ❯

COMPANY OVERVIEW The AI-Powered Decision Engine for Customer-First Products First Insight is a global leader in AI-powered decision-making, trusted by brands like Gap, Under Armour, Marks & Spencer (M&S), Woolworths, Family Dollar, and Kohl's. Leveraging advanced AI technologies-including Agentic AI, generative AI and … real-time consumer data, First Insight transforms consumer insights into profitable strategies that drive measurable business success. Powered by its proprietary Voice of the Customer platform and Value Score, First Insight enables businesses to evaluate the value of products, people, and experiences. First Insight helps companies confidently design, price … businesses across industries-including retail, apparel, footwear, automotive, home goods, CPG, and hospitality-to outpace competitors by deeply understanding and adapting to ever-changing customer needs. From concept to conversion, First Insight equips brands to create offerings customers love while achieving higher revenue, stronger margins, and deeper customer More ❯

to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the … role are understanding customer's requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Conducting client workshops Documenting customer requirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years' experience Previous Partner experience The candidate will either have More ❯

the technical liaison between our customers and our internal teams. You will use your deep knowledge of pump technologies and engineering principles to evaluate customer requirements and design and recommend pump solutions that meet customer requirements and support sales efforts. This role involves close collaboration with … the sales, customer service, engineering, and operations departments to ensure optimal application of our products. Responsibilities Analyse customer technical requirements and specifications to propose suitable solutions. Provide technical support and product recommendations and training to internal teams and customers. Prepare detailed technical proposals, quotes, and cost analyses … etc.) is desirable. Bilingual/multilingual in English and one of the following: German, French, Italian or Spanish is desirable. Travel & Work Arrangements/Requirements Ability to travel up to 25% of the time to support sales efforts and customer visits. Strong analytical and problem-solving abilities. Strong More ❯

the technical liaison between our customers and our internal teams. You will use your deep knowledge of pump technologies and engineering principles to evaluate customer requirements and design and recommend pump solutions that meet customer requirements and support sales efforts. This role involves close collaboration with … the sales, customer service, engineering, and operations departments to ensure optimal application of our products. Responsibilities Analyse customer technical requirements and specifications to propose suitable solutions. Provide technical support and product recommendations and training to internal teams and customers. Prepare detailed technical proposals, quotes, and cost analyses … etc.) is desirable. Bilingual/multilingual in English and one of the following: German, French, Italian or Spanish is desirable. Travel & Work Arrangements/Requirements Ability to travel up to 25% of the time to support sales efforts and customer visits. Strong analytical and problem-solving abilities. Strong More ❯

acting as a technical leader for the bid or project team reporting to the programme Solution Engineering Manager & Project Design Authority. Key Responsibilities: Analyses Customer needs/requirements and assesses Solution architecture and technical choices. Ensures Solution compliance with Customer needs, Product Policy, Make-Team-Buy (MTB … legislation, rules & regulations. Reviews the technical risks and opportunities and the related mitigation plans throughout the bid or project. Ensures best trade-off between Customer requirements & Product Policy consistent with schedule, costs, MTB strategy & risks/opportunities. System definition activities – requirements definition, functional and physical definitions Preparation … acoustic, hardware, mechanical, software etc. Ensures, with the support of Specialty Engineering experts & Safety/HSE stakeholders that Solution design takes into account contract requirements and applicable legislation, rules & regulations, including product safety & security and Environmental/HSE requirements & standards, and that related certification activities are performed correctly. More ❯

top CPG brands unlock real-time, SKU-level shelf visibility-without fragile audits or slow tools. Mission: Take a hands-on role in driving customer success for a growing portfolio, including major US customers. Collaborate with the Growth team to understand customer requirements early in the pre … ll ensure customers achieve their goals, create scalable processes tailored to enterprise needs, and build the foundation to lead both Solutions Engineers (SEs) and Customer Success Managers (CSMs). Key Responsibilities Implementation Strategy & Customer Value Realisation (40%) Plan and guide technical implementation strategies across all customers, including large … delivery Identify and act on growth opportunities within accounts, particularly high-value customers Ensure adoption of the product and its effective use across global customer workflows Customer Retention & Growth (40%) Drive exceptional renewal rates and maintain strong account health, with a focus on enterprise customers Lead strategic review More ❯

including sonar and combat management systems). To specify & define systems to meet the project needs, optimising the design through trade-offs to maximise customer and Thales value. Work closely with the Customer and Thales Engineering teams to align the solution and detail architectures. Principal Relationships: As part … expected to be able to undertake all of them. They are given as a guide as to the expected duties of the grade: Lead requirements activities from cradle (initial definition) to grave (formal validation and acceptance) Work closely with the integration/testing teams and customer/suppliers … to define acceptance criteria and ensure valid evidence is gathered to verify and validate requirements, captured in a suitable matrix (RVVM/VCRI/VCRM….) Generate specifications from high-level and loosely defined customer needs Taking complex customer requirements and deriving them into product/ More ❯

Operations Customer Success Manager Department: AMCS Employment Type: Full Time Location: London, UK Description Are you a proactive and customer-centric professional with experience in managing SaaS renewals? Are you looking for your next challenge in a dynamic and emerging market? If yes, we want to hear from … you! The Impact You Will Have: As an Operations Customer Success Manager, you will be a key player in our global Customer Success team. You will be responsible for optimising systems, processes and tools that support the small to mid-size customers. You will analyse data, identify trends … build relationships, address their evolving needs, and promote retention and growth. Your primary objective will be to build a low-touch and mostly automated customer journey on the back end for our small to mid-size customers, identify trends (like risk and expansions), mitigate and upsell as needed. This More ❯

of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the … a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where … you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales More ❯

of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the … a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where … you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales More ❯

of the change activity and will work with our assurance and governance process to ensure the projects or PMO meet Computacenter's and the Customer's requirements and needs. Your scope of activity will range from the development of the delivery approach to be used by Computacenter, the … a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and other stakeholders. There will be times where … you will lead, on behalf of the Practice, the activities required to create a solution based on a set of customer requirements, support managing it through the sales cycle whilst following the appropriate governance process. Presenting to the customer in a compelling way to support the sales More ❯

get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will … work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party … API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and More ❯

get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will … work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer's IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer's requirements. Validate customer requirements against third party … API documentation. Work with customer stakeholders to build integrations leveraging Zip's internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and More ❯

be a crucial member of the sales team, responsible for providing advanced technical support and expertise throughout the sales process. This role involves understanding customer needs, articulating product capabilities, and designing tailored solutions that effectively address client challenges. The ideal candidate will have a deep technical background, strong communication … a hybrid role and will work from the office in Peterborough 2-3 days per week Key Responsibilities: Collaborate with sales executives to clarify customer requirements and tailor solutions that meet specific business needs. Deliver high-impact product presentations and demonstrations, showcasing the features and benefits of our … products and solutions. Conduct in-depth assessments of customer environments and requirements to architect effective solutions. Create and present compelling technical proposals, including system architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product More ❯

be a crucial member of the sales team, responsible for providing advanced technical support and expertise throughout the sales process. This role involves understanding customer needs, articulating product capabilities, and designing tailored solutions that effectively address client challenges. The ideal candidate will have a deep technical background, strong communication … a hybrid role and will work from the office in Peterborough 2-3 days per week Key Responsibilities: Collaborate with sales executives to clarify customer requirements and tailor solutions that meet specific business needs. Deliver high-impact product presentations and demonstrations, showcasing the features and benefits of our … products and solutions. Conduct in-depth assessments of customer environments and requirements to architect effective solutions. Create and present compelling technical proposals, including system architectures, integration plans, and project timelines. Provide thought leadership on industry trends, challenges, and the competitive landscape to inform sales strategies. Liaise with product More ❯

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior level stakeholders? If so, you would thrive in our newly established Customer Experience organization, where you can play a pivotal … role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market. About the Team The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction … met and fostering long-term relationships that drive the adoption and success of our solutions. You will report to one of the Leaders of Customer Experience, who believes in a collaborative management style that empowers team members and promotes collective success. This role offers a remote work setup, providing More ❯

policies, processes, people, governance and partnerships. The successful candidate will be working closely with other AWS teams to ensure that all changes to a customer's environments are smoothly carried out while meeting customer requirements to onboard to AMS. Key job responsibilities The ideal candidate will be … a dynamic professional capable of serving as AWS's ambassador within customer environments, skillfully leading discussions with senior leadership on critical aspects including incident management, risk assessment, and cloud best practices. Your role requires strategic thinking to help customers leverage AWS cloud solutions for maximum efficiency and innovation. Building … utilization Engaging with C-suite executives to align cloud solutions with business objectives Managing technical discussions with stakeholders at all levels Acting as the customer's advocate within AWS Ensuring customer requirements are effectively communicated and met Leading critical incident response and communication Developing governance frameworks for More ❯

we develop, sell and implement the best possible product for our customers. You will be providing technical and product consultation and advocacy throughout the customer journey, accountable for a highly solution-oriented sales and implementation process. You will enable Sona to have a keen understanding of the customers' business … recommend business process change. This will mean developing a deep understanding of our platform, the options available and how to transform it based on customer requirements, whilst identifying when to push back and advocate for change. As a core customer product expert, you'll also work closely … customers love to use. Responsibilities Consult with customers throughout their implementation process, using in-depth workforce management knowledge to configure Sona products to meet customer needs. Define, document, and deliver product configurations, ensuring clarity and alignments on scope and SOWs for all parties. Collaborate with Project Managers to deliver More ❯

Permanent Hours Full Time DESCRIPTION Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows. Media Specialist TAMs collaborate with Media Specialist Solutions Architecture (SA) teams … in AWS Sales to understand customer needs and design relevant media solutions. They work closely with customers to transition solutions from conceptual design to long-term production operations. When customized solutions are required, they may also work with AWS Professional Services, representing customer operational needs and aligning with … AWS Support capabilities. While software development is not expected from a Media Specialist TAM, a background in software development is valuable for understanding complex customer needs and driving software solutions. Media Specialist TAMs take ownership of the long-term operational health of their deployed solutions, contributing to the overall More ❯

solutioning process. Through this partnership, you will work in a consultative role to assist in the successful closing of deals by listening to our customer, understanding their problems and positioning innovative solutions using AvePoint products. What your day to day will look like: Presenting and demonstrating AvePoint's product … offerings relevant to customer objectives remotely and on-site Successfully facilitating solution discovery, solution overview, and technical deep dive sessions with customers. Communicating with prospective customers, assisting and guiding them through their evaluation and selection process Building environments tailored to customer requirements as proof of concept during … the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives Participating in writing proposals in response to RFIs/RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment Sharing information with the sales More ❯

dedicated Technical Success Manager to lead Cortex post-sales support and training initiatives. The Technical Success Manager is a key member of the Cortex Customer Success team. You'll play a vital role in acting as a link between the various Cortex teams, to support our customers, partners and … you to support customers with bug fixing, troubleshooting, product set-up, best practice and more. This role will work in tandem with the wider Customer Success, Product & Development teams to build out an exceptional and financially viable customer offering, perfectly balancing the customer experience with the operational … play a vital role in the successful onboarding of new customers and partners, and maintain platforms and services to both train and accurately resolve customer queries in a timely, proactive, and cost effective manner. You will develop and maintain industry-leading support and training operations aligned with software-as More ❯

utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive … Analyst to join our Programme Management Practice. In this role, you will collaborate with customers and internal teams to deliver innovative solutions that meet customer needs and contribute to our mission of renewing utilities. You will leverage your knowledge of the utilities sector and Gentrack products to support project … delivery across various phases. As a Business Analyst, you will facilitate workshops, elicit requirements, and work closely with technical teams to ensure that solutions are effectively implemented. You will have the opportunity to develop your skills and grow professionally within a supportive and collaborative environment. This role involves occasional More ❯

the growing team in the UK, we are seeking a UK Internal Sales Representative who will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. As the UK Inside Sales Representative, the successful candidate must be comfortable performing telesales duties such as multiple daily … to the UK commercial team and will be responsible for a range of administrative duties in the UK commercial department including answering and escalating customer enquiries, Customer Relationship Management (CRM) updating and reporting, customer follow up emails and phone calls, scheduling calls and facilitating customer visits … an option. Responsibilities S ource new sales opportunities through inbound lead follow-up, outbound cold calls and emails, tradeshows and building mailing lists Understand customer needs and requirements and route qualified opportunities to the appropriate Area Sales Managers for further development and closure Close sales to achieve monthly More ❯

the growing team in the UK, we are seeking a UK Inside Sales Representative who will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. As the UK Inside Sales Representative, the successful candidate must be comfortable performing telesales duties such as multiple daily … to the UK commercial team and will be responsible for a range of administrative duties in the UK commercial department including answering and escalating customer enquiries, Customer Relationship Management (CRM) updating and reporting, customer follow up emails and phone calls, scheduling calls and facilitating customer visits … option. Responsibilities S ource new sales opportunities through inbound lead follow-up, outbound cold calls and emails, trade shows and building mailing lists Understand customer needs and requirements and route qualified opportunities to the appropriate Area Sales Managers for further development and closure Close sales to achieve monthly More ❯