is an exciting opportunity for an Account Manager to work within the MSP industry where you will be responsible for qualifying sales opportunities, managing customerrequirements, and promoting the company as you help drive the company to new heights. In this role, the successful Account Manager will have … a mixed role between being internally-based; however will be encouraged to attend client meetings, events and customer demonstrations to assist the sales process wherever required. The ideal candidate for this role will be an ambitious and motivated Account Manager looking to join a buzzing sales team, ideally with … an IT background. You'll enjoy working in a fast-paced and vibrant office environment. The Role: Outbound calls to potential new customer's & Existing client base Managing customerrequirements The Candidate: Previous account manager experience required IT Sales experience Able to overcome customer objections Keywords More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Job Board Direct
benefit our customers and the operational challenges they are designed to address. Alacers current structured, trainer led learning is delivered remotely with travel to customer sites for follow up meetings and to provide handholding support though initial live operation to successful sign off. This role therefore needs a candidate … and pilot new content. The role will also require the ability to set, measure and maintain standards and targets with a clear focus on customer satisfaction, successful learning/project outcomes, user engagement and continuous improvement. It is also vital that the successful candidate keeps themselves and the team … up to date with new features, feeding back customerrequirements, testing and evaluating candidate releases and updating training content. The training team will also develop content to accompany and support new versions as they near general release, promoting awareness and adoption of new features. The role and team More ❯
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Pre-Sales Solution Architect to join our team. This role involves working closely with the sales team and internal stakeholders to understand customerrequirements, design tailored solutions, and present technical proposals that align with the client's business objectives. The ideal candidate will have a strong technical background ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts into clear, compelling value propositions. Here's what … you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs. Lead sales engineering projects throughout the deal lifecycle, ensuring clear communication within the project More ❯
Technical Account Manager, Strategic Industries Media Specialist TAMs work across all AWS Elemental media products and CloudFront to apply their product knowledge to key customer projects during the specification, development, deployment, and acceptance phases to deploy video workflows. Media Specialist TAMs collaborate with Media Specialist Solutions Architecture (SA) teams … in AWS Sales to understand customer needs and design relevant media solutions. They work closely with customers to transition these solutions from conceptual design to long-term production operations. When customized solutions are necessary, they may also coordinate with AWS Professional Services, representing the operational needs of the customer and aligning with AWS Support capabilities. While software development is not expected, a background in software engineering can help in understanding complex customer needs and driving software solutions. Media Specialist TAMs take ownership of the long-term operational health of their deployed solutions, contributing significantly to customerMore ❯
environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Principal Pre-Sales Solution Architect to join our dynamic team. As a Principal Pre-Sales Solution Architect, you will work closely with our … sales team and internal stakeholders to understand customerrequirements, design tailored solutions, and present technical proposals that align with the client's business objectives. The ideal candidate will have a strong technical background, ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts … into clear, compelling value propositions. Here's what you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs. Lead sales engineering projects throughout the More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Siemens AG
faces unprecedented complexity, demanding robust verification and first-pass success. We're expanding our European PCB Team with an expert Application Engineer to drive customer success. The objective for this role will be to lead pre-sales engagements, lead assessment and solution mapping whilst providing strategic product demonstrations and … running custom workshops/deployment guidance. You will Transform customers PCB design workflows through Taking ownership of customerrequirements and processes analysis and provide solutions implementation Drive projects with a sense of urgency, strong organizational and follow-up skills Actively use engineering expertise and knowledge in PCB design … and manufacturing implementation to provide the appropriate solutions to customers Good understanding of business requirements and ability to deliver solutions to meet business objectives Core Responsibilities Technical Sales Support Deliver compelling presentations Implement competitive benchmarking Lead technical workshops Provide specialized training Customer Success Serve as trusted technical advisor More ❯
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
Iron Mountain
continuous improvement and business processes changes to ensure that work is carried out to operational targets, job specifications, quality standards, and in line with customerrequirements; and the teams are motivated and competent to meet targets set Accountable for delivering technical innovation to the contract with the support … around site security and confidentiality at all times. Ensure the team leaders comply with any site or company rules. Understand the key principles and requirements of the Digital Quality, Occupational Health & Safety, Environmental and Information Security Management system requirements which supports compliance in line with the requirements … and always comply with BCM Policies and Procedures Ensure team leaders and managers are aware of innovations, process improvements, technical innovations and any specific customerrequirements encourage their teams to suggest and initiate continuous improvement activities Monitor and report on team productivity, innovation and waste reduction with a More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
Informatica Corp
You are responsible for the execution plan of each assigned account. Develop a strategic and comprehensive business plan for your accounts, including identifying core customerrequirements and mapping the benefits of Informatica's solutions to customerrequirements and agreed outcomes. Sell-to and work with executive … level customer decision-makers up to and including the CXO level. Accountable for accurate forecasting in SFDC, qualifying against our MEDDICC methodology, regular quarterly revenue delivery and the implementation of agreed account and business plans. Developing your own pipeline for the shorter and longer-term requires taking ownership to … Master's degree. Industry knowledge of Banking, Insurance, Telecommunications and/or Manufacturing. Role Essentials Experience hitting sales targets. Deep industry knowledge of a customer's decision-making process, goals, strategies, and objectives. In-depth understanding of the power of Data and its impact on data-driven decisions. BA More ❯
of the designs of complex solutions within the assigned patch of accounts and a thorough understanding of how Zayo's solutions will interact with customer ecosystems. This requires a thorough technical understanding of all of Zayo's products across the Connectivity, Cloud, and Colocation product suites, as well as … in all offerings, and helping to both develop sales opportunities and drive them to closure. Development of technical expertise within the ecosystem of assigned customer verticals is a must. Ongoing consultation with sales and engineering teams after sales are closed is critical to ensuring ongoing customer satisfaction with … Zayo and its products, and the SE is expected to partner across the Zayo ecosystem, playing a role throughout the lifecycle of the customer relationship. Responsibilities Sales Focus and Solution Design Respond to requests for bids and proposals by providing fully-documented technical solutions, with diagrams, that clearly outline More ❯
process improvements Influence internal technical teams to drive multisystem process & system changes Provide scalable solutions for continued scale product and service offerings Set project requirements and drive results across internal and external Drive continuous improvement initiatives to lower risks and reduce lead times. Influence partner processes, technologies, and policies … to achieve mutual benefits for both organizations in a sustainable manner. Analyze production schedules and demand forecasts, ensuring our customerrequirements are met, whilst maximizing site utilization Drive material reuse opportunities, improving AWS' overall circular supply chain A day in the life Review Production Metrics and Escalations: Begin … potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction. Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross More ❯
of the designs of complex solutions within the assigned patch of accounts and a thorough understanding of how Zayo's solutions will interact with customer ecosystems. This requires a thorough technical understanding of all of Zayo's products across the Connectivity, Cloud, and Colocation product suites, as well as … in all offerings, and helping to both develop sales opportunities and drive them to closure. Development of technical expertise within the ecosystem of assigned customer verticals is a must. Ongoing consultation with sales and engineering teams after sales are closed is critical to ensuring ongoing customer satisfaction with … Zayo and its products, and the SE is expected to partner across the Zayo ecosystem, playing a role throughout the lifecycle of the customer relationship. Responsibilities Sales Focus and Solution Design Respond to requests for bids and proposals by providing fully-documented technical solutions, with diagrams, that clearly outline More ❯
parts: Planning and executing business development for Autonomy, Robotics, AI, and Automation for defence customers. Assisting with defence business strategy planning and operations. Understanding customerrequirements and translating to Product and Engineering teams. You will report to our Head of European Government and Defence and partner cross-functionally … relationships with UK and European partner defence prime contractors, defence Program Teams and other relevant MOD and NATO organizations. Maintain a high level of customer intimacy within these communities. Develop and maintain a robust opportunity pipeline in CRM. Capture new business in alignment with Applied's technical expertise and … defence strategic roadmap This includes: tracking and planning defence-related relationships, managing customer relationships, visiting key existing and potential customers on a regular basis, and understanding customer technical and functional requirements. Assist with development of a detailed annual defence business development plan This includes: maintaining awareness of and More ❯
Engineering and Systems Integration expertise within DTC's Unmanned Systems business. In this role, you will be responsible for developing bespoke solutions tailored to customerrequirements, leveraging both DTC and third-party technologies as appropriate. Additionally, you will lead the preparation of bids and technical proposals, including cost … estimation and contributions to commercial proposals. This position will place you regularly in customer-facing scenarios, requiring strong communication and interpersonal skills. Key Responsibilities: Strong background in, and passion for, Unmanned Systems across air, land, or sea domains Solid understanding of modern wireless communication technologies, including IP Mesh systems … systems engineering and end-to-end system design Experienced in bid development, cost estimation, and technical proposal writing Commercially astute with proven success in customer-facing roles About You: As the Unmanned Systems Engineering Manager, you will bring a proven track record of influencing and supporting cross-functional engineering More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Agilent Technologies
Customer Support Engineer - LCMS page is loaded Customer Support Engineer - LCMS Apply locations United Kingdom - South West England - Bristol time type Full time posted on Posted 3 Days Ago job requisition id Job Description Agilent encourages and supports discoveries that advance the quality of life. We provide life … seek so they can do what they do best: improve the world around us. Want more information on Agilent? Check out ! Every day, Agilent Customer Support Engineers help our customers in the United Kingdom to solve issues that enable scientists to make discoveries that improve the quality of life. … join a growing and dynamic organization! We are seeking a person who is keen to continuously learn and the desire to understand and solve customer problems by delivering high-level customer service, to drive and build customer success. Overview of the Role This role entails providing not More ❯
their customers, supporting both their on-boarding and continued use of the suite of financial software products. This is a broad role which incorporates customer on-boarding, presales, training, demonstrations, customer experience, customer consulting. The majority of customer engagement is done remotely however there is also … to customers Present and articulate advanced product features and benefits Be able to onboard, delivering product training, workshops and consultancy sessions with customers Ensure customer satisfaction is maintained throughout. Proactively scope out technical solutions required to address customerrequirements, meeting their needs by putting them into practice … product knowledge to Sales Team members To deliver remote or on-site professional consultancy sessions Experience Required: Professional Services Consultant Previous experience in a customer success, software training, consultancy, presales, customer experience position Experience working with financial software such as Accounting Software, Tax Solutions, Financial Software, Bookkeeping Solutions More ❯
their customers, supporting both their on-boarding and continued use of the suite of financial software products. This is a broad role which incorporates customer on-boarding, presales, training, demonstrations, customer experience, customer consulting. The majority of customer engagement is done remotely however there is also … to customers Present and articulate advanced product features and benefits Be able to onboard, delivering product training, workshops and consultancy sessions with customers Ensure customer satisfaction is maintained throughout. Proactively scope out technical solutions required to address customerrequirements, meeting their needs by putting them into practice … product knowledge to Sales Team members To deliver remote or on-site professional consultancy sessions Experience Required: Professional Services Consultant Previous experience in a customer success, software training, consultancy, presales, customer experience position Experience working with financial software such as Accounting Software, Tax Solutions, Financial Software, Bookkeeping Solutions More ❯
meaningful impact in the defence sector, this could be the role for you. Key Responsibilities Collaborate with engineering teams to gather, document, and refine customerrequirements, contributing to system design and architecture across underwater domains. Work closely with project managers and sales teams to support the development of … technical proposals and ensure compliance with customer requirements. Lead technical efforts from concept through to final system deliveryon time, on budget, and to specwhile resolving any technical issues that arise. Develop and execute rigorous testing and validation processes for hardware, firmware, and software components. Prepare and review technical documentation … design, systems architecture, or systems engineeringpreferably within the defence or maritime sector. Experience working directly with customers, subcontractors, and partners. Strong ability to interpret customerrequirements and translate them into technical solutions. Proven track record of delivering projects within agreed timelines and adapting to evolving requirements. Desirable: Knowledge More ❯
the development of the Skynet 6A Management System Primary Duties Must be capable and responsible for: * Responsible for creating Systems Design based upon the customerRequirements * Work with the System Design Authority and Product Owner to populate the Product Backlog based upon the customerRequirements * Capture More ❯
Employment Type: Contract
Rate: Up to £65 per hour + Inside IR35, PAYE available
around the world Achieve your career dreams Job Overview : We are looking for a highly skilled Technical Solution Specialist to bridge the gap between customerrequirements and our cutting-edge EV charging products. In this role, you will work closely with customers and internal teams, providing customised technical … activities, and ensuring the successful delivery of tailored EV charging system proposals. This position is ideal for someone with strong technical knowledge and excellent customer-facing skills. Job Description: Pre-Sales Support :Collaborate with the sales team to provide technical expertise and solutions during the pre-sales process. Prepare … technical documentation and support bidding activities, including addressing customer questions and clarifications. Customer Engagement : Engage with customers to analyse their needs and challenges, providing tailored technical solutions that meet their requirements. Present product capabilities, system designs, and solutions to customers, highlighting key advantages and benefits. Solution Design and More ❯
around the world Achieve your career dreams Job Overview : We are looking for a highly skilled Technical Solution Specialist to bridge the gap between customerrequirements and our cutting-edge EV charging products. In this role, you will work closely with customers and internal teams, providing customised technical … activities, and ensuring the successful delivery of tailored EV charging system proposals. This position is ideal for someone with strong technical knowledge and excellent customer-facing skills. Job Description: Pre-Sales Support :Collaborate with the sales team to provide technical expertise and solutions during the pre-sales process. Prepare … technical documentation and support bidding activities, including addressing customer questions and clarifications. Customer Engagement : Engage with customers to analyse their needs and challenges, providing tailored technical solutions that meet their requirements. Present product capabilities, system designs, and solutions to customers, highlighting key advantages and benefits. Solution Design and More ❯
Engineer - SatCom - Contract - Portsmouth - £65 per hour via umbrella - 3 days a week on site Responsibilties: Responsible for creating Systems Design based upon the customerRequirements Work with the System Design Authority and Product Owner to populate the Product Backlog based upon the customerRequirements Capture More ❯
Gloucester, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Persimmon Homes
Job Title: Customer Service Advisor Location: Gloucester, GL4 We're searching for talented individuals like you! This could be the opportunity to begin building your new possible with us. FibreNest is the provider of ultra-fast, full fibre broadband, delivering 100% totally unlimited full-fibre optic internet to customers … Charles Church. We have a very positive approach to the way we operate at FibreNest, from our Network Operating Team in the background, our customer facing Field Engineers and backed up by our Excellent Customer Service Team. What is the role? This is an exciting opportunity for a … Customer Support Advisor to join the FibreNest Team at their Cheltenham office. This role reports to the Customer Support Team Manager. The Customer Support Advisor is responsible for providing general customer support in a professional and timely manner. This relates to a wide range of customerMore ❯
Supply Chain portfolio (Adobe Experience Manager, Adobe Workfront and Adobe's digital Media technology) solutions by developing and delivering product presentations and demonstrations Understand customerrequirements and work with Adobe sales to craft an appropriate strategy to close the sale Respond to functional and technical elements of RFIs …/RFPs Amplify Adobe's voice at field events such as conferences, seminars, etc. Influence Adobe's product roadmap by conveying customerrequirements to Product Management teams Support sales channels by answering solution-related questions through email and phone Be the Adobe Digital Foundation champion internally on industry … experience, Web analytics and personalisation technology is a plus. Great communication and presentation skills. Comfortable delivering presentations to large audiences as well as senior customer executives. Knowledge of complementary and competitive products and solutions such as SiteCore , Ampliance , Contentful . Strong knowledge of key Web technologies such as HTML5 More ❯
and Network Security. We're looking for an experienced Technical Pre-Sales Architect specialising in Cyber Security to deliver consultative, vendor-agnostic solutions, ensuring customerrequirements and business outcomes are consistently prioritised. This role involves leading customer engagements with a consultative, solution-focused approach, particularly across Cyber … proposals and accurate Statements of Work (SOWs), working closely with Bytes' Cyber Security and Network Security delivery teams. KEY RESPONSIBILITIES: Lead technical pre-sales customer engagements, adopting a consultative, agnostic, and customer-focused approach. Create detailed Statements of Work (SOWs) in collaboration with Cyber Security and Network Security … Compliance & Assurance (ISO 27001, PCI DSS), penetration testing, and vulnerability assessments. Provide thought leadership, offering expert guidance to customers, ensuring Bytes remains aligned with customer-specific requirements and outcomes. Maintain independence and objectivity in solution recommendations. INDIVIDUAL RESPONSIBILITIES: Provide technical consultancy and strategic support to Account Management and More ❯
the development of the Skynet 6A Management System Primary Duties Must be capable and responsible for: Responsible for creating Systems Design based upon the customerRequirements Work with the System Design Authority and Product Owner to populate the Product Backlog based upon the customerRequirements Capture More ❯