IT Helpdesk Support
- Hiring Organisation
- Get Staffed Online Recruitment Limited
- Location
- Wednesbury, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
assign helpdesk tickets covering hardware issues, software faults, user access problems, and general IT queries, escalating where necessary. Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, Word, Excel, and SharePoint. Assist with Active Directory and Microsoft 365 administration – creating … remediation activities as required. Report any data protection, GDPR, or cyber security incidents or concerns promptly in line with company procedures. Support users on Microsoft package updates and assist with change control communications. Assist with general IT administration tasks including maintaining accurate asset records and IT documentation. Support ...