1st Line IT Support
- Hiring Organisation
- Adria Solutions Ltd
- Location
- Warrington, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £30000/annum
provide solutions, or escalate to third-party vendors and internal teams as needed. Support desktop environments, business systems, and user account management (Active Directory, Microsoft 365). Assist with system installations, configurations, and onsite support where required. Help with user acceptance testing, troubleshooting, and process improvements. Maintain … units. Skills & Experience Previous experience in IT or service desk support (1+ years) Strong customer service skills with a user-focused approach Experience supporting Microsoft environments (e.g. Microsoft 365, Active Directory, Exchange, Intune) preferred Good understanding of PC, network environments, and common business applications Strong problem ...