251 to 275 of 1,061 Microsoft 365 Jobs in England

resolution of support tickets to external support partner. 2nd Line Support Investigate and resolve more complex technical issues. Support desktop environments including Windows OS, Microsoft 365, and standard business applications. Manage user accounts, permissions, and group policies within Active Directory/Entra ID. Troubleshoot hardware issues (laptops … desktops, printers, mobile devices). Diagnose network connectivity issues (LAN/Wi-Fi/VPN). Support collaboration tools such as Microsoft Teams, SharePoint, and OneDrive. Liaise with third-party suppliers and escalate issues where required. Assist with system builds, configuration, and software deployments. Additional Duties Support onboarding ...

including Windows Server and Hyper-V technologies. Assist with the migration from on-premise infrastructure into Azure cloud environments. Support the consolidation of multiple Microsoft 365 tenants into a single tenant environment. Work closely with the MSP to deliver infrastructure and cloud transformation projects. Help implement … support Azure AD, Purview, Data Loss Prevention, and Microsoft security technologies. Support the standardisation of networking environments including switching, routing, and firewall technologies. Provide mentoring and guidance to a junior team member. Act as a key technical point of contact across infrastructure and cloud projects. Manage relationships with third ...

delivered in line with agreed expectations. Proactively manage and update tickets to resolution, keeping users informed throughout. User Support Support users across core systems (Microsoft 365, Devices and Business Applications). Assist with onboarding and offboarding processes (account setup, access, equipment). Deliver end-user support including … Essential Experience & Skills Around 1 year of experience in a Service Desk or IT support role (or strong demonstrable aptitude). Good understanding of Microsoft 365 (Outlook, Teams, SharePoint, etc.). Good understanding of Windows operating systems and desktop environments. Strong troubleshooting and problem-solving skills. Excellent ...

Responsibilities Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage users, access, and devices (e.g. Entra ID, Intune … Contribute to IT projects, system improvements, and documentation Ensure adherence to security best practices and policies Skills & Experience Essential: Microsoft 365 (Exchange, Teams, SharePoint, Entra ID) Windows 11 support and troubleshooting Endpoint management (Intune or similar) Basic networking (DNS, DHCP, VPN) Strong troubleshooting and customer support skills ...

using industry-standard PSA and RMM tools.Key Responsibilities: Deliver efficient and professional remote IT supportManage and resolve support tickets within agreed SLAsConfigure and maintain Microsoft 365 environments (Exchange, SharePoint, Azure AD, Endpoint Manager)Install and configure Windows 11 and mobile devicesTroubleshoot a wide range of technical issues … including email and client configurationMaintain accurate documentation of work carried outPromote and adhere to cyber security best practicesSkills & Experience Required: Strong working knowledge of Microsoft 365 and Office apps (Outlook, Teams, OneDrive, Word, Excel)Experience with Windows OS installation and software configurationFamiliarity with troubleshooting tools such ...

Bilingual - English and Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience … preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 ...

Bilingual - English and Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience … preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 ...

Bilingual - English and Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience … preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 ...

Bilingual - English and Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard network tools Ability to work remotely and as part of a team Familiarity with ITIL principles Education and Certifications Degree or equivalent experience … preferred ITIL V4/ITSM certification preferred AWS and Microsoft MCSE certifications are a plus Proficient in Microsoft Office365 ...

Reports To: Head of Sustainability, AI & Automation Role Overview The AI Champion is responsible for driving the adoption, integration, and optimisation of Microsoft 365 Copilot and related AI tools across Techbuyer. Reporting to the Head of AI and Automation and working closely with the IT team, this … deliver training, and ensure responsible AI usage aligned with company goals and governance standards. Key Responsibilities Champion Adoption & Engagement Promote awareness and understanding of Microsoft Copilot and Power Platform capabilities across departments. Lead onboarding sessions, workshops, and 1:1 coaching to support effective usage. Act as the primary point ...

Providing 1st and 2nd line IT support to customers via phone, email, and remote support tools Troubleshooting hardware, software, and network-related issues Supporting Microsoft 365 environments including Outlook, Teams, and SharePoint Managing and resolving support tickets within agreed SLAs Setting up and configuring laptops, desktops, mobile … Experience Required Previous experience in a 1st or 2nd Line Support role, ideally within an MSP environment Good knowledge of: Windows 10/11 Microsoft 365 Active Directory & Group Policy Basic networking (DNS, DHCP, TCP/IP) Hardware builds and troubleshooting Strong communication and customer service skills ...

providing support for all areas of technology, including laptops, servers, printers, and networks as well as vendor specific hardware and software (such as Microsoft365, Microsoft Office Desktop Applications, etc). This role will be will be based in Ashby, and although we do operate a hybrid working policy … part-time) Duties will include: IT support relating to technical issues involving Microsoft’s core business applications and operating systems. (Microsoft365, Microsoft Office Desktop Applications etc.) Laptop and mobile device deployments Asset Management responsible for tracking of all inbound and outbound hardware End user onboard and off board. ...

Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance … Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints ...

Senior M365 and SharePoint Consultant Location: UK - Hatfield, UK - London, UK - Reading, UK - Nottingham, UK - Manchester, UK - Milton Keynes, UK - Birmingham, UK - Edinburgh, UK - Cardiff | Job-ID: 217256 | Contract type: Standard | Business Unit: IT Consulting Life on the team Location: UK Wide Package: Competitive + Benefits + … part of a dynamic and collaborative consultancy environment within a rapidly expanding practice, working alongside highly skilled Microsoft 365 specialists who are passionate about delivering real results. The team is deeply involved in diverse, enterprise-scale projects across multiple industries, giving you exposure to a wide variety ...

mobile platforms Install, configure, and maintain desktops, laptops, printers, and other peripherals Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365 Monitor and maintain IT systems, ensuring uptime and performance Document support issues and resolutions in the ticketing system (e.g., Jira, ServiceNow) Assist … protocols, and data protection regulations Core Skills & Experience Proven experience in IT support or helpdesk roles (2+ years preferred) Strong knowledge of Windows OS, Microsoft 365, and networking concepts Familiarity with Active Directory, Exchange, and remote desktop tools Excellent troubleshooting and communication skills Ability to prioritize tasks ...

Responsibilities Provide 2nd line support for hardware, software, networking, and business applications. Support desktop, laptop, mobile, EPOS, printer, and peripheral devices. Diagnose and resolve Microsoft 365, Windows, and user account issues. Maintain and support Active Directory, Azure AD, and group policies. Assist with server administration, patching … positive relationships with operational teams and site managers. Skills & Experience Required Essential Previous experience in a 2nd line IT support role. Strong knowledge of: Microsoft 365 Active Directory/Azure AD Networking fundamentals (Unifi/Draytek) Hardware troubleshooting Experience supporting multiple sites or remote users. Experience with ...

good understanding of Power BI for creating dashboards and reports. UI/UX Design: Ability to create intuitive and user-friendly app interfaces. Microsoft 365: General knowledge of the Microsoft 365 ecosystem. Problem-Solving: Strong analytical and problem-solving skills. ...

SecOps Manager Cloud Security/SOC/Microsoft 365 E5/Incident reporting Rate: £650 – £750/day (Inside IR35) Length: 6 months Location: Milton Keynes - Flexible Hybrid We’re supporting a well-known insurance organisation currently undergoing a major companywide transformation. As they transition from … efforts to mature the function, focusing on Driving improvement across SOC, processes, documentation, reporting, tooling, partner management and internal engagement. The environment is heavily Microsoft driven, leveraging the full Microsoft 365 E5 security stack, alongside tools such as Elastic and Qualys. You’ll join a small ...

supporting the technology roadmap, managing budgets, software licensing, assets, supplier contracts, and IT risk management. Oversee core technology platforms and security including IT infrastructure, Microsoft 365, cybersecurity, disaster recovery, and key business systems such as Sage 200 and Salesforce. Deliver technology-enabled business change by leading … performing teams. Strong vendor and service management expertise, including managing MSPs, third-party technology suppliers, contracts, budgets, and commercial negotiations. Broad technical knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL ...

talented technical team within a forward-thinking IT Services function. This is a fantastic opportunity to play a key role in delivering critical Microsoft-based services, supporting organisational strategy, and driving continuous improvement across digital platforms. The Role You'll lead a team of IT specialists responsible for delivering … supporting services across Microsoft Dynamics 365 and Power Platform . You'll ensure high-quality service delivery, manage resources effectively, and collaborate with stakeholders across the organisation to meet evolving business needs. Key Responsibilities Lead, manage and develop a team of technical specialists Oversee delivery and support ...

Engineer will provide 1st and 2nd line support to end users across the business, resolving hardware, software, and application-related issues. * Support and administer Microsoft 365 environments, including Outlook, Teams, OneDrive, and SharePoint. * Manage and maintain user accounts, permissions, and group policies within Active Directory. * Install, configure … technology rollouts. Profile * The IT Support Engineer will have 1-3 years of commercial IT Support experience within a corporate environment. * Strong experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. * Proven experience supporting Windows 10/11 operating systems and desktop environments. * Hands ...

they can gain exposure to a broad range of technologies and continue developing their infrastructure skillset. Youll support multiple client environments, working across modern Microsoft platforms, networking technologies, and cloud-based systems. Youll also have the opportunity to get involved in technical projects, cloud migrations, infrastructure upgrades, and escalations … this is a fantastic opportunity to take your career forward. Required Skills: Experience working in a 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows Server & Active Directory Basic networking knowledge including DNS, DHCP, VPNs, and firewalls Experience troubleshooting cloud and infrastructure environments Strong communication ...

professional and approachable point of contact for client technical issues Troubleshooting complex Windows OS, desktop, and application issues across varied infrastructures Supporting and administering Microsoft 365 environments across different tenants Managing Active Directory/Entra ID across multiple domains and client setups Supporting Exchange Online, mail flow … facing communication Ability to prioritise and manage a busy, fast-paced ticket queue Solid troubleshooting experience across modern Windows environments Good working knowledge of Microsoft 365 (Exchange Online, Teams, SharePoint, Office apps) Experience administering Active Directory/Entra ID Experience supporting email systems and resolving mail flow ...

patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site … ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft ...

with decision-makers including business owners, operations directors, production heads, IT managers and finance leads. - Selling managed services, IT support, device management, security services, Microsoft 365 and Google Workspace management. - Developing a strong pipeline of qualified prospects and managing opportunities through the sales cycle. - Understanding client requirements … Existing contacts within the creative, media, production, advertising, VFX, post-production or photography sectors. - Experience selling into Apple/macOS-heavy environments. - Familiarity with Microsoft 365, Google Workspace, endpoint management, MDM, cyber security, backup, networking or cloud storage. - Understanding of creative workflows, including video post-production, colour ...