2nd Line IT Support Engineer
- Hiring Organisation
- Node IT Solutions Ltd
- Location
- Biggleswade, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
Desk continues to operate in a predictable, high-quality way as we scale. What youll do Technical Support & Resolution Resolve second-line issues across Microsoft 365, Azure, endpoints, servers, and networks Diagnose root causes and implement long-term fixes Escalate effectively with clear evidence where required Service … maintains them Essential Skills 2+ years experience in Level 2 or equivalent IT support/Service Desk role. Strong troubleshooting across Microsoft environments (M365, AD, endpoints) Experience working with users and communicating technical issues clearly Ability to prioritise and manage workload effectively Strong written and verbal communication skills GCSE ...