MSP or IT service environment A confident communicator with excellent customer service skills Strong troubleshooting and problem-solving ability Experience at 2nd Line level with most of the following: Microsoft365, SharePoint, MS Desktop (Windows 7–11), MS Server (2012–2019) Hyper-V, VMware, Azure Networking (Switches, Routers, Firewalls – WatchGuard preferred), DHCP, DNS Active Directory, Antivirus, Printers … MS Office (2010/365) What’s in it for you? This company looks after their team and genuinely values its people. Here’s what you can expect: A people-first culture – fair pay, annual salary reviews, Christmas bonuses, and cost-of-living adjustments when needed Flexibility – supportive of life outside of work, including paid family leave days More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
as well as building and integrating with the wider Power Platform/Dynamics 365 technologies. Key Responsibilities: Lead the design and development of low code solutions using Microsoft Copilot Studio Design both low and pro code extensions of Copilot and share best practices. Provide technical guidance and support to clients throughout the project lifecycle. Be part of … for Dynamics 365 and the Power Platform, extending the capabilities where needed through customisation Build solutions as part of an agile team using declarative tools, backed by Microsoft and using our own technical accelerators. Provide technical leadership, and mentorship to more junior members of the team Experience: Good understanding of the configuration of agents and agent flows … part of implementing Power Platform solutions. Hands on experience in the setup of Continuous Integration (CI) and Continuous Delivery (CD), ideally using Azure DevOps An understanding of the broader Microsoft technology stack and an ability to leverage it to create powerful solutions. Microsoft certifications in relevant areas are a plus. Benefits: Grow within a leading global consultancy, with More ❯
Rotherham, South Yorkshire, England, United Kingdom
Elevate Technology Group Ltd
leading manufacturing business in Rotherham, looking to add a Business Systems Manager to their Business Systems team. This is a varied role, working across both manufacturing-specific applications and Microsoft business tools, with excellent opportunities for training and career development. You don’t need to be an expert already, this is an ideal role for someone with a background … learn. Key Responsibilities: - Support and maintain manufacturing applications including ePS (Tharstern), Kiwiplan, Corrugator Scheduling - Provide day-to-day support for Microsoft Dynamics CRM, SharePoint, Power Automate, and Office365 - Troubleshoot and resolve application issues, ensuring minimal downtime for the business - Work with colleagues across departments to gather requirements and implement system improvements - Assist with system upgrades, configuration … changes, and integration projects - Collaborate with external vendors and service providers to maintain system performance Technical Environment Includes: - Microsoft Dynamics CRM, SharePoint, Power Automate, Office365 - Manufacturing Busines Systems: ePS (Tharstern), Kiwiplan, Corrugator Scheduling - ERP and reporting systems within a manufacturing environment - Windows Server and Active Directory (user/admin tasks) - Remote access tools and third-party More ❯
leading manufacturing business in Rotherham, looking to add a Business Systems Manager to their Business Systems team. This is a varied role, working across both manufacturing-specific applications and Microsoft business tools, with excellent opportunities for training and career development. You don t need to be an expert already, this is an ideal role for someone with a background … learn. Key Responsibilities: - Support and maintain manufacturing applications including ePS (Tharstern), Kiwiplan, Corrugator Scheduling - Provide day-to-day support for Microsoft Dynamics CRM, SharePoint, Power Automate, and Office365 - Troubleshoot and resolve application issues, ensuring minimal downtime for the business - Work with colleagues across departments to gather requirements and implement system improvements - Assist with system upgrades, configuration … changes, and integration projects - Collaborate with external vendors and service providers to maintain system performance Technical Environment Includes: - Microsoft Dynamics CRM, SharePoint, Power Automate, Office365 - Manufacturing Busines Systems: ePS (Tharstern), Kiwiplan, Corrugator Scheduling (no experience of these required, full training provided) - ERP and reporting systems within a manufacturing environment - Windows Server and Active Directory (user/ More ❯
contact for key clients during escalations Tech Stack Youll Be Working With Unify Telephony system configuration, user setup, and troubleshooting Google Workspace User management, email routing, security & policy admin Microsoft365 Exchange Online, Teams, SharePoint, Intune, and security Networking fundamentals (DNS, DHCP, VPN, firewalls) Windows Server and Active Directory environments What Were … Looking For Ideally experience leading or being an escalation point within a service desk/helpdesk team (MSP experience highly preferred) Strong troubleshooting skills across Unify, Google Workspace, and M365 environments Confident in handling escalated technical issues and staying hands-on Excellent communication skills and ability to manage client relationships A proactive, process-driven approach to improving service delivery Whats More ❯
for key clients during escalations Tech Stack You’ll Be Working With Unify – Telephony system configuration, user setup, and troubleshooting Google Workspace – User management, email routing, security & policy admin Microsoft365 – Exchange Online, Teams, SharePoint, Intune, and security Networking fundamentals (DNS, DHCP, VPN, firewalls) Windows Server and Active Directory environments What We’re … Looking For Ideally experience leading or being an escalation point within a service desk/helpdesk team (MSP experience highly preferred) Strong troubleshooting skills across Unify, Google Workspace, and M365 environments Confident in handling escalated technical issues and staying hands-on Excellent communication skills and ability to manage client relationships A proactive, process-driven approach to improving service delivery What More ❯
implementation of new software, hardware and ad-hoc project developments. To be successful in this role, you must posses the following key attributes: • Operating Systems: Experience with Apple and Microsoft platforms, including troubleshooting, repairs, and upgrades. • Hardware Support: Hands-on experience with Apple and Microsoft hardware troubleshooting, repairs, and upgrades. • Microsoft365 & Office Applications: Proficient … in Word, Excel, Teams, and Admin Centre functions (e.g., Security and Compliance). • Active Directory & Group Policy: User account management in Microsoft Active Directory (ADDC), Fault finding and troubleshooting within Active Directory, Development and improvement of Group Policy settings • Adobe Suite Support: Ability to support and troubleshoot Adobe applications. • Networking Knowledge: End-user support, including patching and connectivity issues More ❯
HD3, Marsh, Kirklees, West Yorkshire, United Kingdom
Hela Brands
implementation of new software, hardware and ad-hoc project developments. To be successful in this role, you must posses the following key attributes: • Operating Systems: Experience with Apple and Microsoft platforms, including troubleshooting, repairs, and upgrades. • Hardware Support: Hands-on experience with Apple and Microsoft hardware troubleshooting, repairs, and upgrades. • Microsoft365 & Office Applications: Proficient … in Word, Excel, Teams, and Admin Centre functions (e.g., Security and Compliance). • Active Directory & Group Policy: User account management in Microsoft Active Directory (ADDC), Fault finding and troubleshooting within Active Directory, Development and improvement of Group Policy settings • Adobe Suite Support: Ability to support and troubleshoot Adobe applications. • Networking Knowledge: End-user support, including patching and connectivity issues More ❯
act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you ll be the point of contact for escalated … You ll also coordinate and implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers a 36-hour working week with an More ❯
Stoke-on-Trent, Cobridge, Staffordshire, United Kingdom
OCC Computer Personnel
act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. T ech stack: Windows, Windows Server, Microsoft365, networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls), VMware, Hyper-V, AWS, Azure. In this role, you’ll be the point of contact for escalated … You’ll also coordinate and implement system changes through established change-management processes and ensure documentation for common incident and escalation scenarios is accurate and up to date. ITIL, Microsoft and CompTIA certified and ideally worked for an MSP previously. Working in a collaborative environment on high-security projects, this role offers a 36-hour working week with an More ❯
with the relevant apprenticeship guidelines. Ensure excellent communication with schools, manager, and other team members Training Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship? The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to: Learn on-premises and … cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft365 fundamentals qualification Functional Skills in maths and English, if required Get an introduction to Windows, Linux and PowerShell 90% of QA apprentices secure permanent employment after finishing their apprenticeship. More ❯
team. You will be tasked with the following, - Experience working within an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent More ❯
team. You will be tasked with the following, - Experience working within an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent More ❯
Bromley, Greater London, Bromley Town, United Kingdom
Devonshire Hayes Recruitment Specialists Ltd
team. You will be tasked with the following, - Experience working within an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/11 desktops, Intune, Autopilot. - A knack for explaining tech in plain language, without jargon. - Excellent More ❯
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
a range of customer IT environments including: Servers, Networks, IT Infrastructure, Desktops, Telephony, Applications, Software, Hardware, and IT Cyber Security. Key supported technologies include: Windows Server 2012-2022, Office365, Firewalls (Watchguard/Draytek), WDS, Intune, Entra. Advantageous Skills: VMware/Hyper-V, Hosted Telecoms (Mitel, 3CX, Gamma, Horizon), IP Telephony, Linux, AWS/Azure Cloud, Access Control More ❯
IT operations. Customer Engagement: Offer professional and effective support to customers. Team Collaboration: Work with team members to manage and resolve Service Desk tickets. System Administration: Maintain and administer Microsoft365, AzureAD/EntraID, and Active Directory. Windows Support: Support Windows 10 and 11 environments, ensuring systems are up-to-date and secure. IP Networking: Manage tasks More ❯
East Tilbury, Tilbury, Essex, England, United Kingdom
SER (Staffing) Ltd
includes client site visits Technical Experience: We’re looking for someone confident across a broad range of tech, including: Windows Server (2016, 2019, 2022) administration Active Directory , DNS , DHCP Microsoft365 configuration and support SharePoint migrations and adoption SQL Server administration and troubleshooting Windows 10/11 support and migrations Antivirus (preferably BitDefender ) Strong networking skills – Switch More ❯
customers, diagnosing device faults and ensuring optimal availability of IT equipment to our learners and staff. The role will also involve assisting in the administration of Active Directory and Microsoft365, testing and evaluating new software, installation of IT equipment and software and ensuring calls are logged and monitored effectively, escalating where necessary. You will be a … including TCPIP, DNS and DHCP and cyber security best practices Experience of Active Directory administration Administration of Exchange Online, including mail flow, security and compliance. Good working knowledge of MicrosoftOffice Good working knowledge of Microsoft Windows operating system support and troubleshooting Ability to diagnose and resolve hardware/software faults, perform root cause analysis, and escalate issues More ❯
base. Key Responsibilities Provide 1st and 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve issues across desktops, laptops, servers, networks, and cloud platforms (e.g., Microsoft365, Intune, Azure). Install, configure, and maintain IT systems, software, and hardware. Proactively monitor systems to prevent downtime and respond to alerts. Escalate more complex issues … client satisfaction initiatives. Key Requirements Minimum 3 years experience in IT support, helpdesk, or MSP environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant … certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a 20-mile radius of Kettering, UK, with a valid driving licence and access to a car. Salary and Benefits Starting salary: £25,000 per annum Increased to £28,000 upon successful completion of the 6-month probationary period Professional development and training opportunities Exposure to More ❯
Kettering, Northamptonshire, East Midlands, United Kingdom
Anderson Wright Consulting
base. Key Responsibilities Provide 1st and 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve issues across desktops, laptops, servers, networks, and cloud platforms (e.g., Microsoft365, Intune, Azure). Install, configure, and maintain IT systems, software, and hardware. Proactively monitor systems to prevent downtime and respond to alerts. Escalate more complex issues … client satisfaction initiatives. Key Requirements Minimum 3 years' experience in IT support, helpdesk, or MSP environment (preferred). Strong knowledge of Windows and macOS operating systems, Active Directory, Office365, and networking fundamentals. Experience with Azure, or similar cloud platforms. Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple priorities in a fast-paced environment. Relevant … certifications (e.g., CompTIA, Microsoft, ITIL) are desirable but not essential. Must live within a 20-mile radius of Kettering, UK, with a valid driving licence and access to a car. Salary and Benefits Starting salary: £25,000 per annum Increased to £28,000 upon successful completion of the 6-month probationary period Professional development and training opportunities Exposure to More ❯
Droitwich, Worcestershire, England, United Kingdom
Cactus Search
technical issues. Assist with IT infrastructure projects, including cloud migrations and network upgrades. Maintain and troubleshoot core infrastructure components such as servers, firewalls, and networking equipment. Support and manage Microsoft365 and Azure environments, including security policies, data management, and user administration. Configure, maintain, and troubleshoot backup solutions. Conduct site visits for onboarding, troubleshooting, and project-related … IT engineering or infrastructure role. Strong knowledge of network infrastructure, Windows environments, virtualization, and cloud technologies. Extensive knowledge of Azure environments Experience with tools such as Active Directory, Office365, Exchange, Azure/AWS, VMware/Hyper-V. Networking technologies (e.g., Wireshark, routers, firewalls and switches) Proven ability to lead projects and solve complex technical challenges. Excellent communication … documentation, and interpersonal skills. Relevant certifications (e.g., Microsoft, Cisco, AWS, CompTIA) are desirable. SharePoint More ❯
years’ experience in IT support, including at least 2 years in a senior or escalation-level role. Strong knowledge of: Windows and MacOS operating systems Windows Server and Microsoft365 Networking fundamentals and endpoint management Previous experience in a Managed Service Provider (MSP) environment is highly desirable as well as Autotask PSA. Demonstrated ability to mentor, support … and develop junior staff. Strong communication skills and the ability to manage customer expectations effectively. Relevant Microsoft certifications (MCP, Modern Desktop Administrator, 365 Fundamentals) are a plus. Perks and Benefits: 21 days holiday (increase with year of service) Christmas Bonus Monthly drinks budget Tech budget Training and development opportunities - fully funding official certification, giving time of during More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
Infrastructure Services Analyst, Azure IaaS, DNS, DHCP, Microsoft365, 12 month FTC, Part Remote Infrastructure Services Analyst required to work for a Professional Services company based in the City of London. However, this will be half remote/half officed based. This is initially a 12 month fixed term contract but has every opportunity to go permanent. … IT policies. The individual will assist with any Infrastructure Projects, this will involve all aspects, planning, communication, implementation, and reporting. You will have extensive experience with the likes of M365 applications and Azure IaaS. Ideally we need a good all rounder with several years experience. Read on for more details Key Responsibilities: Incident Management: Respond to ServiceNow tickets and resolve More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
alongside talented engineers and developers in a business that values creativity, innovation, and progression. If youre looking for a role where youll grow fast, get hands-on with Azure, M365, and next-gen infrastructure , and be part of a young, ambitious culture this is the one. Required Skills: Strong knowledge of Windows 10/11, Microsoft365 … learn and progress Exclusive Benefits: Highly Competitive Annual Salary (£30,000 - £35,000) Hybrid working for flexibility Exposure to AI-driven tools and automation projects Paid certifications & structured training (Microsoft, Azure, Security & more) Share scheme/equity opportunities in a growing AI business 25 Days Holiday + Bank Holidays Regular socials & team events modern, youthful culture A clear path More ❯
and resource models. Oversee functional, regression, integration, UAT, and performance testing. Manage test environments, data, automation frameworks, and tooling. Ensure coverage across EUC technologies including Windows 10/11, Microsoft365, collaboration tools, and VDI platforms. Lead defect management, triage, and resolution processes. Provide clear reporting on test progress, risks, and issues to senior stakeholders. Ensure compliance … would love to hear from you if you have: Proven experience as a Test Manager in enterprise-scale IT environments. Strong background in EUC technologies (Windows 10/11, M365, AD, SCCM/Intune, VDI platforms). Hands-on expertise with test management tools (Jira, Azure DevOps, HP ALM). Experience in test automation and scripting for EUC environments. Excellent … valid SC clearance (to be transferred to Zero Plus). Desirable skills: ISTQB Test Manager certification (or equivalent). Experience in EUC transformation programmes (e.g. OS migration, VDI rollout, M365 adoption). Knowledge of cloud-based EUC solutions (Azure Virtual Desktop, Windows 365). Familiarity with ITIL-aligned change management and governance. As a people-first organisation, we More ❯