their technologies integrate with the core systems- working alongside architects and project teams to implement new technologiesand systems Key skills/experience: - significant experience in supporting an IT infrastructure- Microsoft Windows server … build, support, troubleshooting and upgrading (all versions)- Linux server build, support, troubleshooting and upgrading (all versions),including Puppet- WhatsUp Gold management and response of alerting- Azure, MicrosoftOffice365, Entra, InTune and AWS cloud system build and management- Microsoft Hyper-V management and upgrade; config/build of guests/hosts to template- e-mail management … including backup, business continuity and tape management, ideally in NetBackup and AvePoint- TrustLayer e-mail-archiving management, configuration, support and upgrades- Microsoft Exchange management, build and business continuity- advanced Microsoft Windows desktop troubleshooting- storage area network configuration and management, based on fibre channel- Fabric Switch management- hardware build, management and troubleshooting of HP systems- Microsoft Active Directory More ❯
Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
support tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft365). Support device setup , configuration, and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate … technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , MicrosoftOffice365 , and basic networking . Familiarity with Active Directory , Exchange , and remote support tools (e.g., TeamViewer, AnyDesk). Excellent problem-solving skills and attention to detail. Strong communication and … independently and manage multiple tasks effectively. A proactive attitude and willingness to learn and grow within the role. Desirable (Not Essential) Experience with ITIL-based environments . Exposure to Microsoft Intune , Azure AD , or ticketing systems like Freshdesk or ServiceNow. Relevant IT certifications (e.g., CompTIA A+, Microsoft Fundamentals). What's in It for You? Competitive salary of More ❯
SPF, and DKIM records DNS management and troubleshooting Experience with RDS, AVD, and Citrix environments Implementing and troubleshooting Single Sign-On Active Directory installation, migration, and administration Managing Office365 environments and hybrid configurations Microsoft Server environment expertise Microsoft Azure platform knowledge Troubleshooting Windows 10/11 workstations, including imaging and GPOs Network troubleshooting skills, including … WAN issues Deploying DHCP servers across multiple sites Server installation and configuration Working with hardware and software manufacturers support teams Experience with Hyper-V, Citrix, VMWare clustering Familiarity with Microsoft Intune and backup technologies like Veeam, Datto, Azure Backup Use of RMM systems Work Experience Requirements: Substantial experience with Managed Service Providers Minimum of 3 years in a 3rd … Ability to meet SLAs, project plans, and KPIs Excellent communication skills, personable and articulate Ability to explain technical concepts simply Multi-tasking and time management under pressure Proficiency in MicrosoftOffice, especially Excel and PowerPoint About Smartdesc Smartdesc, part of the Academia Group, is an IT Service Provider and Microsoft Gold Partner focusing on not-for-profit organisations More ❯
Supporting cloud migrations, system upgrades and network refreshes Helping define technical best practice and shaping long-term IT strategies for customers Skills & Experience – Ideally you’ll have experience with: Microsoft365 – including Exchange Online, SharePoint, Teams & Intune Windows Server (2012 – 2022) – AD, Group Policy, DNS/DHCP Azure – including migration, identity (AAD), storage, and virtual machines Hyper … and/or VMware – for server virtualisation Networking – switches, routers, firewalls (e.g., DrayTek, TP-Link, Cisco) Backup solutions – Acronis, Macrium Reflect or similar Email security & filtering – e.g., Hornetsecurity, 365 Defender IT Security & Anti-virus – general awareness of endpoint protection and system hardening Hardware support – including desktops, laptops, printers and VoIP phones Experience working with RMM platforms (e.g., N … delivering solutions on-site What’s on offer: £40,000 – £45,000 depending on experience Clear route to more senior technical or architectural roles Investment in training and certifications (Microsoft, Azure, etc.) Close-knit, down-to-earth team environment with real autonomy On-site role based in Hereford, with local travel to customer sites Benefits package including pension, holidays More ❯
personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and support MicrosoftOffice application including Teams/Zoom Basic working More ❯
personal skills. Skills Hands-on experience managing customer issues through a ticketing solution (Freshservice or a similar ITSM tool) Desktop Support (Windows 10/11 & MacOS) Laptop deployment OKTA O365/Exchange administration tasks Active Directory/Azure Active Directory admin Microsoft InTune AV meeting room setup and support MicrosoftOffice application including Teams/Zoom Basic working More ❯
team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365MicrosoftOffice 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing More ❯
junior team members. • Manage vendor relationships and procurement processes. • Stay updated on emerging technologies and industry trends. Technical Skillset: • Windows Server Infrastructure – Active Directory, DNS, DHCP, Group Policy • Office365 – Teams, Sharepoint, Exchange, Intune • Virtualisation Technologies (Hyper-V, VMWare, Nutanix) • Networking – TCP/IP, VLANS, Switching/Routing (Cisco, Cisco Meraki) • Network Security – Firewall Admin, Network Security Technologies … impact in the industry. Apply now to start your journey! Keywords: IT Support Engineer, Senior IT Support Engineer, Senior IT Engineer, Windows Server, Azure, IT Infrastructure, IT Project, Office365, IT Infrastructure Engineer More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft365 … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams More ❯
person. Troubleshoot and resolve hardware, software, and networking issues across a variety of platforms. Support and manage Windows Servers, Active Directory, DHCP, DNS, and other IT infrastructure. Work with Microsoft365 (Teams, Exchange, SharePoint, Intune, AutoPilot) and Azure environments. Assist with virtualization platforms such as VMware ESX, vCenter, or Hyper-V. Implement and maintain security software, endpoint … and collaborate with senior engineers to ensure resolution. What We're Looking For Previous experience in an MSP environment is essential Strong technical expertise in: Windows Server, Active Directory, Microsoft365, and Azure Virtualization (VMware or Hyper-V) Security software and endpoint protection solutions Remote desktop tools and help desk software Excellent client-facing skills - ability to More ❯
party IT providers when needed. Support documentation, IT policies, training and internal performance tracking. Tech you'll work with: Windows Server 2019/2022, Windows 11, Azure Hybrid AD Microsoft365 Admin, Teams, Intune/Autopilot Cisco Firewalls, VLANs, VPNs, Umbrella VMware, Datto (VM management & restoration), RDS Active Directory, Group Policy, Powershell Sentinel, Defender, NAS maintenance Print More ❯
Worcester, Sinton Green, Worcestershire, United Kingdom
The Virtual Recruiter
and Office 365. Knowledge of network protocols, VPNs, LANs, DNS and Firewalls. Proficient in using Veeam and Acronis for backup and recovery solutions. Skilled in managing Active Directory and Microsoft Exchange environments. Experience with on-premises to cloud migrations. Knowledgeable in deploying and maintaining various anti-virus solutions. Familiar with configuring and troubleshooting DrayTek firewalls and modems. Hands-on More ❯
London, Sheldon Square, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer , you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. Be the go-to … with stakeholders and contribute to infrastructure and security maintenance. Occasionally travel to head office for team meetings and collaboration. Skills You will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and Apple macOS/iOS support. Knowledge of networking (LAN, WAN … . Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITIL certification (or working knowledge) MS-101 – Microsoft365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Amtis professional Ltd
EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer , you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. Be the go-to … with stakeholders and contribute to infrastructure and security maintenance. Occasionally travel to head office for team meetings and collaboration. Skills You will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and Apple macOS/iOS support. Knowledge of networking (LAN, WAN … . Excellent communication skills and a customer-first mindset. Previous IT Service Desk experience and a passion for solving problems. Beneficial Certifications ITIL certification (or working knowledge) MS-101 – Microsoft365 Mobility and Security AZ-900 – Microsoft Azure Fundamentals More ❯
support to staff and students alike. You will be responsible for the day-to-day operations of the physical and virtual server environments, endpoint devices, core infrastructure services and M365 systems. This will be a broad role, covering operational reliability, cyber security, and user support. This is a permanent role, paying up to £45,000 with a fantastic benefits package … virtual Windows server environments. Administer VMware ESXi based systems and related infrastructure. Manage and support SAN infrastructure. Manage Active Directory, Group Policy, DHCP, and DNS services. Administer and support Microsoft365 services. Manage endpoint configuration and compliance policies using Microsoft Intune. Assist with the deployment of security patches and updates across endpoints and servers. Jointly advise … while contributing to the development, testing, and maintenance of disaster recovery and continuity plans in coordination with the Head of IT Services. About You Strong hands-on experience with Microsoft365 administration. Experience managing Microsoft Intune for device enrolment, compliance, and configuration. Solid understanding of Windows Server environments and Active Directory. Familiarity with Azure AD and More ❯
VMware/Hyper-V). Automate tasks using PowerShell. Monitor system performance and apply updates/patches. Implement backups and disaster recovery processes. Support hybrid cloud environments (e.g., Azure, O365). Provide 2nd/3rd line infrastructure support. Requirements: Essential: 5+ years in Windows infrastructure or systems engineering. Strong skills … in AD, GPO, and Windows Server. PowerShell scripting experience. Virtualization (VMware or Hyper-V). Good understanding of networking basics. Background in banking/financial services Desirable: Azure, Office365, Intune experience. Microsoft certifications (e.g., MCSA, AZ-104). Experience with SCCM, monitoring tools, ITIL practices. Please apply within for further details. Alex Reeder Harvey Nash Finance More ❯
VMware/Hyper-V). * Automate tasks using PowerShell. * Monitor system performance and apply updates/patches. * Implement backups and disaster recovery processes. * Support hybrid cloud environments (e.g., Azure, O365). * Provide 2nd/3rd line infrastructure support. Requirements: Essential: * 5+ years in Windows infrastructure or systems engineering. * Strong skills … in AD, GPO, and Windows Server. * PowerShell scripting experience. * Virtualization (VMware or Hyper-V). * Good understanding of networking basics. * Background in banking/financial services Desirable: * Azure, Office365, Intune experience. * Microsoft certifications (e.g., MCSA, AZ-104). * Experience with SCCM, monitoring tools, ITIL practices. Please apply within for further details. Alex Reeder Harvey Nash Finance More ❯
technologies, and IT service management. You'll be handling day-to-day support queries, maintaining systems, and helping users across the business with everything from login issues to Office365 and connectivity problems. There’s also scope to get involved in wider IT projects, documentation, and systems maintenance. What you'll be doing: Acting as the first point … of contact for IT support requests (1st/2nd line) Supporting end users across Windows 10/11, Microsoft365, Teams, SharePoint Using PDQ, remote access tools and helpdesk systems to resolve issues efficiently Assisting with device builds, software deployments, updates and patching Supporting on-site hardware setups and liaising with other IT teams where needed Contributing … to asset tracking and updating IT documentation Working to ITIL-aligned processes and helping improve service quality Tech you'll be exposed to: Microsoft365, Teams, Outlook, SharePoint Azure Active Directory Windows Server, VMware virtualisation Networking (Meraki/Unifi), site connectivity, SD-WAN Backup tools (Veeam, Altaro), antivirus (Sophos, Forcepoint) Telephony systems (Teams, 8x8) Ticketing systems and More ❯
Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving … 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support MicrosoftOffice365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services) & Remote Desktop Service Host PC/Laptop Hardware Support … Server 2012/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer-focused with a good customer facing/telephone manner, positive, and driven to resolve issues in a timely More ❯
organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows Desktop OS … Windows 7/8/10/11 Microsoft365 Google Workspace Microsoft Azure Antivirus Solutions Microsoft Application Support (Outlook, Word, Excel) Active Directory/Exchange Advanced understanding of computer hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding More ❯
Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data … IT environment to a fully cloud-based infrastructure, ensuring a secure, scalable, and efficient migration and removal of technical debt. Manage, enhance, and optimise the organisation's use of Microsoft365 and Azure cloud platforms, enabling the migration legacy solutions to native cloud services, ensuring high availability and performance. Oversee cloud-based SaaS, PaaS, and IaaS solutions … mentality across the IT. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco More ❯
configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. … years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 MicrosoftOffice365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise … a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls/UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer More ❯
configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. … years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 MicrosoftOffice365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise … a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls/UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer More ❯
Provide clear, timely communication to users and stakeholders Maintain high-quality documentation and change control records What You'll Bring Proven experience in enterprise IT environments Strong knowledge of Microsoft technologies, virtualisation platforms, and network infrastructure A proactive mindset with excellent problem-solving skills Ability to manage competing priorities and deliver under pressure A full UK driving license and … job advert for full details on the role. Person Specification Qualifications Essential Relevant IT degree or equivalent qualifications, training or experience Vendor qualification (e.g. VCP, MCP, WatchGuard, Ubiquiti, CCNA, Microsoft Azure) Desirable Evidence of continued professional development Knowledge Essential VMware ESXi Administration and management in a large corporate environment Veeam Backup Management and Configuration Firewall configuration and management Layer … multi-site wireless deployment Patch management and configuration solutions Desktop Imaging and deployment Active Directory, DNS, Public Key Infrastructure and Group Policy management Cyber security principles Anti-Virus products MicrosoftOffice365Microsoft Azure Configuration and Management Detailed knowledge of hardware and software in a corporate IT environment Ability to analyse complex issues VOIP telephony system More ❯
escalation point for complex support issues across client environments. Administer, maintain, and troubleshoot Windows Server environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud integrations, and infrastructure upgrades. Support and manage virtualization technologies (VMware/Hyper-V). Oversee networking systems: firewalls, routers, switches, VPNs. … Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing, switching, VPNs) Excellent troubleshooting More ❯