IT Support Engineer
- Hiring Organisation
- Outcomes First Group
- Location
- Buckingham, Buckinghamshire, UK
incidents, service requests, and technical issues. Act as an escalation point for Service Desk engineers. Manage and resolve support tickets through to completion. Support Microsoft 365, Active Directory, Azure AD, and Google Workspace environments. Configure and maintain laptops, mobile devices, printers, and tablets. Manage devices using Jamf …/or Microsoft Intune. Support networking infrastructure, connectivity, and telephony systems. Assist with cybersecurity incidents, system improvements, and technology rollouts. Create and maintain technical documentation and knowledge base articles. Build strong relationships with users and provide excellent customer service. What you will bring Professional qualification in IT and/ ...