Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service excellence. The … ideal candidate will possess solid knowledge of charging infrastructure, AC/DC chargers, remote monitoring systems, and service contract management. Key Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process … ensure consistent service delivery. Responsible for the selection, onboarding, and management of service partners , ensuring their competence and competitiveness. Establish and monitor performance KPIs for service partners , driving ongoing improvement in service quality. Support the development of service partner management processes and evaluation mechanisms. Service Performance Management & Customer Support Monitor key service performance indicators (KPIs) and promote data-driven More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Moorepay Limited
processes for large-scale enterprise applications with ease and confidence. You will also be responsible for product management of customer onboarding automation, helping to streamline and accelerate the onboarding process through innovative tooling and process improvements. You will manage the product backlog, define and deliver roadmap items, and collaborate with cross-functional teams to ensure successful implementation and … the customer and internal teams to ensure product decisions are informed by real-world challenges and opportunities. Use analytics and feedback loops to monitor product performance, identify areas for improvement, and iterate quickly. Collaborate with customer-facing teams to gather insights, resolve pain points, and drive adoption of new capabilities. Skills & experience An understanding of environment promotion, system integrations More ❯
reports and dashboards. Auditing data for accuracy and resolving discrepancies. Collaborating with the global Business Analyst community to share best practices. Participating in requirements gathering for new features and process improvements. Representing the sales team's needs for tool and process enhancements. Partnering with Marketing to manage campaigns and lead delivery. Driving process adoption within the sales … employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence. More ❯
various worldwide teams • Clear, precise, and regular communication with key stakeholders, including leadership, on ongoing project/program updates • Create and monitor business metrics reporting to track compliance and process effectiveness A day in the life • Plan and prioritize tasks to advance ongoing projects • Reach out to compliance and legal teams to understand regulatory requirements and translate them into … with ambiguity and comfortable on taking the lead to problem solve - Ability to design processes that start with the customer and work backward. - Experience with root cause analysis and process design. - Strong delivery record. PREFERRED QUALIFICATIONS - Project Management Professional (PMP) or equivalent certification - Experience leveraging technology and implementing lean principles/Six Sigma methodologies to drive process improvements … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Synapri
major financial institution. The successful candidate will play a key role in delivering business-critical projects, with a particular focus on risk and control, reporting, strategic change, and business process improvements. Key Responsibilities: Conduct in-depth business analysis to identify gaps, risks, and improvement opportunities. Support change and transformation initiatives across the risk and control functions. Collaborate with … cross-functional teams to re-engineer business processes (BPR) for efficiency and effectiveness. Develop and deliver functional designs, requirements documentation, and process maps. Produce high-quality written reports, dashboards, and risk/control documentation. Engage stakeholders across digital, technology, and operational functions to deliver on project goals. Assist in the planning and execution of change management activities. Essential Skills … change and transformation initiatives. Experience in Reporting and Analysis, including interpreting complex data sets. Strategic thinker with the ability to translate business needs into actionable solutions. Strong experience in Process Improvements and Business Process Re-Engineering (BPR). Excellent communication skills, both written and verbal. Familiarity with Digital and Technology-led change initiatives. Experience producing high-quality functional More ❯
Amazon Shipping is looking to hire an experienced leader to join the SWA Sales & Operations planning team. You will be a natural self-starter, who is able to drive process and planning improvements to achieve organizational goals and deliver results. This will require a true hands-on approach, solid stakeholder management skills, and excellent communication skills. At Amazon, we … them. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. Key job responsibilities - Assess improvement opportunities, priorities and pain points affecting EU Operations and customers, then translate these into initiatives that will establish a solid foundation for scaling the Amazon Shipping business especially in … and Spain - Launch operational programs, monitor performance metrics, and report on the status of key objectives that affect deliverables - Use data to understand weekly forecasting challenges and create continuous improvement initiatives - Work with a variety of other Amazon departments to identify and leverage best practices - Within a program environment, work on overcoming challenges, competing priorities, and drive progress - Manage More ❯
and Central Operations. This is a exciting team as we have a lot of cross-functional responsibility from planning to execution, but at the same time, each team's process design and changes require careful assessment. In this role, Program Manager will have the opportunity to experience the joy of working in a team, communicating and persevering to achieve … senior leadership - Business English PREFERRED QUALIFICATIONS - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - 2+ years of driving process improvements experience - Excited about working in a diverse group and contributing to an inclusive culture Our inclusive culture empowers Amazonians to deliver the best results for our customers. If … you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 29, 2025 (Updated 10 minutes ago) Posted: May More ❯
Manage strategic relationships with internal and external partners Drive business development opportunities with existing and new 3rd party PARP networks. Become an expert on delivery operations and drive continuous improvement in performance while the business continues its rapid growth Monitor performance of delivery partners and escalate issues as needed Identify and execute on opportunities for improving customer experience and … reducing delivery cost through data analysis Lead and participate in strategic projects, including new product and feature launches, process improvements, and geographic expansion Partner with global Operations Managers to innovate on behalf of the business and develop best practices Report on daily, weekly, monthly KPIs and projects to senior leadership and C-Level external stakeholders Define 3P PARP network … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
organization, working on feasibility, design and deployment in a global environment - Experience leading a project team and engineering contractors in an operational environment - Ability to provide large-scale continuous improvement on deployment efficiency and establishing processes PREFERRED QUALIFICATIONS - Ability to lead teams, of both internal and external cross-functional partners, without direct management authority - Comfortable shifting between direct detailed … Comfortable presenting to and facilitating decisions among senior leaders based on evolving priorities - Problem solver with excellent verbal/written communication skills and the ability to lead cross-functional process improvements - Comprehensive understanding of project management tools and operational, reliability & maintenance processes - Influencing skills with the ability to connect the dots at an organizational, strategy and project level Amazon … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
joint projects and goals. - Responsible for working with tech partners to deploy new features across the UK network. - Responsible for defining the roadmap for future years for product and process improvements. BASIC QUALIFICATIONS - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience working cross functionally with tech and non-tech teams - Experience defining program requirements … automation or standardization - Experience defining and executing program requirements - Bachelor's degree PREFERRED QUALIFICATIONS - Experience in driving end to end delivery, and communicating results to senior leadership - Experience leading process improvements - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunities employer. We … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
multiple commodity areas, including sheet metal fabrication, mechanical and electromechanical assemblies, and advanced manufacturing technologies. Your success will be measured through achieved cost savings, lead time reduction, quality metrics improvement, and successful implementation of strategic programs. The Sr. Global Commodity Manager, EU leads supplier sourcing and selection activities while managing supplier relationships to ensure a supply chain capable of … for critical commodity categories while ensuring alignment with manufacturing and engineering requirements - Develop and execute dual-sourcing strategies to enhance supply chain resilience - Champion new product introductions and manufacturing process improvements through early supplier involvement BASIC QUALIFICATIONS - Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field - Experience in global commodity management, strategic sourcing, or supply … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
multiple commodity areas, including sheet metal fabrication, mechanical and electromechanical assemblies, and advanced manufacturing technologies. Your success will be measured through achieved cost savings, lead time reduction, quality metrics improvement, and successful implementation of strategic programs. The Sr. Global Commodity Manager, EU leads supplier sourcing and selection activities while managing supplier relationships to ensure a supply chain capable of … for critical commodity categories while ensuring alignment with manufacturing and engineering requirements - Develop and execute dual-sourcing strategies to enhance supply chain resilience - Champion new product introductions and manufacturing process improvements through early supplier involvement BASIC QUALIFICATIONS - Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field - Experience in global commodity management, strategic sourcing, or supply … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
multiple commodity areas, including sheet metal fabrication, mechanical and electromechanical assemblies, and advanced manufacturing technologies. Your success will be measured through achieved cost savings, lead time reduction, quality metrics improvement, and successful implementation of strategic programs. The Sr. Global Commodity Manager, EU leads supplier sourcing and selection activities while managing supplier relationships to ensure a supply chain capable of … for critical commodity categories while ensuring alignment with manufacturing and engineering requirements - Develop and execute dual-sourcing strategies to enhance supply chain resilience - Champion new product introductions and manufacturing process improvements through early supplier involvement BASIC QUALIFICATIONS - Bachelor's degree in Supply Chain Management, Engineering, Business, or a related field - Experience in global commodity management, strategic sourcing, or supply … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
across countries to drive adoption of Selection Monitoring products. We are looking for candidates with a background in understanding business/customer needs, translating them into feature requirements/process changes, and to drive execution of programs working with stakeholders across multiple marketplaces including Business, Operations, and Technology teams. You will also actively engage the technical teams to define … to add and enrich selection. In addition, you will closely work with retail teams to leverage existing best practices, and drive selection addition. Finally you will target to offer process improvements that reduces friction in product selection creation, accelerate selection addition and enrichment across marketplaces worldwide. The ideal candidate will have excellent program management, problem solving and communication skills … inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your More ❯
involve driving projects and initiatives, collating quality data and proactively providing quality updates to the leadership team. Key job responsibilities Research and evaluate the facts surrounding the transactions, identify process deviations with respect to program level defects by conducting audits. Familiar with sampling methodologies to ensure the correct number of investigation audits are performed. Communicate with external customers, financial … and/or email during the audit process. (Applicable as per the Investigation SOP). A keen eye to identify new MO/Fraud patterns and provide analysis on process adherence and risk involved in the processes and succinctly communicate trends and actionable solutions to QA leadership and Operational stakeholders. Provide training need analysis to management and training team … site in order to address knowledge gaps. Engage with global stakeholders and peers, and drive Calibration efforts across sites. Projects & Kaizen: Provide inputs to GPO, GFPOCs for SOP/Process/Tool improvements or changes. Drive projects on automation to reduce QA manual efforts and improve QA yields. Good process acumen to develop strategic policies to ensure to More ❯
to resolve issues related to transaction data. Produce MI for transaction reports, including key metrics such as no exceptions, discrepancies or delays and ensure timely delivery. Identify opportunities for process improvements in transaction reporting and recommend system or process enhancements to improve efficiency, accuracy, and timeliness. Maintain documentation of transaction reporting processes and ensure that audit trails are … and compliant. What You Will Bring: The ability to work with various teams (such as compliance, risk and operations) to ensure smooth transaction reporting and compliance. The ability to process large volumes of data with high accuracy and attention to detail is critical in this role. The capability to analyse transaction data, identify trends or issues, and provide actionable More ❯
and remote tools Build, configure, and maintain desktops, laptops, mobile devices, and peripherals Accurately log, prioritise, and manage tickets through ServiceNow (or similar) Assist with the onboarding and offboarding process for users Maintain documentation and contribute to process improvements Support project rollouts and system upgrades when required What You'll Need: 2+ years’ experience in a similar IT More ❯
Engineering Manager for Retail Banking, you will lead multiple missions, driving the delivery of exceptional digital experiences and reliable backend services. Your leadership will foster collaboration, innovation, and continuous improvement while aligning technical strategy with customer-centric business objectives. You will work closely with Product, Agile Delivery, and other Engineering leaders to drive strategic initiatives, improve engineering practices, and … environment of professional growth, autonomy, innovation, and psychological safety. Recruit, mentor, and develop high-performing engineers across mobile and backend disciplines. Champion agile methodologies (Scrum, Kanban, Lean), encouraging continuous process improvement. Ensure strong alignment and communication between technical teams and business stakeholders. Required Skills: Proven experience managing cross-functional engineering teams (mobile and backend) in a fast-paced, agile … high-performance culture. Ability to balance strategic technical oversight with effective delivery management. Strong stakeholder management and collaborative communication skills. Demonstrated capability to leverage data and metrics to drive improvement in team productivity and product quality. Hands-on experience in cloud-native architectures (AWS), modern mobile development practices, and automation. Familiarity with Developer Experience (DevEx) frameworks like SPACE. Some More ❯
updating contracts and conducting monitoring, where needed. Ensure relevant affiliate due diligence is in place for existing intercompany data providers, such as Market Intelligence and Commodity Insights. Lead continuous improvement projects and support management reporting Lead or support continuous improvement initiatives, driving innovation and efficiency in processes and controls related to vendors and affiliates. Support reviews and exams … risk management, including how to identify, evaluate and mitigate risk Knowledge of operational controls, including how to monitor, test and oversee controls Demonstrated ability to lead projects and drive process improvements. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating More ❯
updating contracts and conducting monitoring, where needed. Ensure relevant affiliate due diligence is in place for existing intercompany data providers, such as Market Intelligence and Commodity Insights. Lead continuous improvement projects and support management reporting Lead or support continuous improvement initiatives, driving innovation and efficiency in processes and controls related to vendors and affiliates. Support reviews and exams … risk management, including how to identify, evaluate and mitigate risk Knowledge of operational controls, including how to monitor, test and oversee controls Demonstrated ability to lead projects and drive process improvements. About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating More ❯
integrating seamlessly with back-end systems and pioneering a scalable framework that will eventually be rolled out to major clients across industries. You'll bring deep expertise in procurement process design and be comfortable translating complex business needs into user-centric, technology-enabled workflows. This role combines strategic ownership, product leadership, and cross-functional collaboration – with the remit to … Ownership : Define and drive the vision, roadmap and implementation of the orchestration stack, ensuring alignment with broader digital procurement strategy. Framework Design : Develop detailed orchestration frameworks, decision trees, and process flows, with a strong focus on user experience, policy alignment, and scalable deployment. Integration Leadership : Lead integration across intake-to-pay touchpoints (e.g. guided buying, sourcing, CLM, PR creation … on business impact and end-user value. Engage directly with technology partners to influence roadmap direction. Change Management : Own the adoption journey — from stakeholder engagement and training to ongoing improvement and incident resolution. Innovation Focus : Stay ahead of market trends, identifying opportunities to embed automation, prescriptive analytics, and agentic AI into orchestration workflows. Team Building : Over time, you’ll More ❯
integrating seamlessly with back-end systems and pioneering a scalable framework that will eventually be rolled out to major clients across industries. You'll bring deep expertise in procurement process design and be comfortable translating complex business needs into user-centric, technology-enabled workflows. This role combines strategic ownership, product leadership, and cross-functional collaboration – with the remit to … Ownership : Define and drive the vision, roadmap and implementation of the orchestration stack, ensuring alignment with broader digital procurement strategy. Framework Design : Develop detailed orchestration frameworks, decision trees, and process flows, with a strong focus on user experience, policy alignment, and scalable deployment. Integration Leadership : Lead integration across intake-to-pay touchpoints (e.g. guided buying, sourcing, CLM, PR creation … on business impact and end-user value. Engage directly with technology partners to influence roadmap direction. Change Management : Own the adoption journey — from stakeholder engagement and training to ongoing improvement and incident resolution. Innovation Focus : Stay ahead of market trends, identifying opportunities to embed automation, prescriptive analytics, and agentic AI into orchestration workflows. Team Building : Over time, you’ll More ❯
regulatory reporting. Maintain and enhance compliance records and logs, ensuring GDPR and regulatory standards are met. Perform regular compliance checks, reviews, and oversight of ongoing processes and registers. People & Process Oversee compliance onboarding and offboarding activities including form tracking, attestations, and system updates. Support and oversee firm-wide compliance training assignments and tracking. Policy & Documentation Assist in leading the … periodic review, update, and rollout of the Compliance Manual and related internal policies. Support the improvement and standardisation of compliance templates, tools, and workflows. Regulatory Change & General Support Lead horizon scanning for regulatory updates, assess impacts, and support the implementation of required changes. Provide support on complex AML/KYC issues and liaise with relevant third-party providers and … understand related compliance frameworks. Familiarity with SMCR, AML/KYC obligations, and regulatory reporting requirements (e.g., FCA filings). Excellent attention to detail, analytical thinking, and ability to drive process improvements. Self-starter with a proactive mindset - demonstrates initiative, takes ownership of tasks, and actively seeks to learn and improve rather than waiting for instruction. High degree of integrity More ❯
by aligning resources with strategic objectives and collaborating closely with leadership to manage workload and project focus. Track and analyze KPIs to measure team performance and project success Analyze process improvements and project manage them through to completion, ensuring measurable benefits are realized Support the development and execution of initiatives to enhance workflows, tools, and data utilization across the … expertise with tools such as JIRA, Confluence and Tableau Proven ability to handle multiple projects and tasks simultaneously within tight timeframes. Experience tracking KPIs, analyzing resource allocation, and driving process improvements. Communication and Collaboration: Excellent interpersonal and communication skills (both verbal and written). Ability to engage with stakeholders across multiple teams and regions, ensuring alignment and clear communication … of priorities. Additional Responsibilities Support strategic initiatives by identifying opportunities for improvement and driving projects to completion. Ensure alignment between business objectives and technology solutions, acting as a bridge between Portfolio Managers, Systematic Data teams, and development teams. Continuously assess and refine processes to improve efficiency and effectiveness across the organization. More ❯
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuous improvement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service, efficiently managing … service requests and incidents, and driving impactful business process improvements. If you have experience in 1st or 2nd line support and are ready to take the next step in your IT career, we'd love to hear from you. Key Responsibilities: Spearhead functional changes and improvements to business processes, identifying opportunities for optimisation and enhancement. Collaborate closely with IT … to incidents both during and outside of standard business hours. What We're Looking For: A solid foundation in IT with a genuine passion for technology and a continuous improvement mindset. Strong problem-solving abilities, a keen attention to detail, and a professional, methodical approach to work. Excellent communication skills with the ability to manage conflict effectively and a More ❯