in line with defined procedures Ensure defined processes are robust, clear & concise and can consistently achieve the required standards Ensure all processes are stringently adhered to, any gaps or process improvements should be highlighted to your immediate supervision. They will ensure that effective remedial actions are taken in a timely manner including updating supporting documentation in QMS Compliance with More ❯
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Galaxy Personnel
an immediate start. Main duties will include - ? To assist the Department Head in maintaining product output in the Assembly Area Department. ? To investigate and where possible offer suggestions for process improvements and/or cost reductions. ? To assist in running Assembly Machines when necessary to maintain production output. ? To assist in the training of new staff and progression training More ❯
Coalville, Leicestershire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
the role is to be responsible for ensuring the highest standards of quality and efficiency in the Technology department. This involves overseeing technology risk management, IT audit management and process improvement. Principal duties and responsibilities: Conduct regular audits to ensure compliance with IT standards and best practices. Contribute towards and report on the performance of IT systems and services. More ❯
support leadership in driving performance, improving service delivery, and ensuring customer contracts and SLAs are met. Key Duties: KPI reporting and performance analysis Reviewing contracts and managing SLAs Driving process improvements Stakeholder engagement and customer meetings Advanced Excel reporting and data handling About You: Strong attention to detail and commercial awareness Charismatic communicator able to influence stakeholders Contract/ More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The One Group
multi-million- budget ($5m+), including contract negotiation, vendor relationships and financial governance Shaping the full delegate journey from initial engagement through to evaluation and feedback Introducing fresh thinking and process improvements, including AI where appropriate Working closely with senior leaders across the business especially engineering, commercial, and people teams What you'll bring Experience leading large-scale, multi-day More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Corecruitment International
issues and ensure timely resolution. Collaborate with other departments to address customer needs and feedback. Prepare regular reports on team performance and customer feedback for management. Identify opportunities for process improvements and implement solutions. What you need in your locker Proven experience in a customer support or help desk management role. Strong leadership and team management and motivational skills. More ❯
targets Coordinate with internal engineering and MoD teams for effective case resolution Support planning of service visits and ensure correct technical and logistical execution Contribute to support documentation and process improvements The Person: Background in technical communications, ideally with Royal Navy or MoD experience Strong understanding of satellite communications and IT networking DV clearance (or the ability to obtain More ❯
Corby, Northamptonshire, East Midlands, United Kingdom
Siamo Group Ltd
shift automation operations and team performance Monitor and improve KPIs, SLAs, and inventory accuracy Manage staffing matters including absences, appraisals, and training Maintain up-to-date SOPs and drive process improvements Use data insights to make informed operational decisions Ensure all health & safety regulations are met Conduct team briefings and act as a communication link to leadership Ensure compliance More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Reed
update Records of Processing Activity and the internal Data Protection Toolkit Work across teams to ensure data protection by design is built into project development and system processes Deliver process improvements and support effectiveness audit readiness Ideal Experience: Accredited qualification in data protection (e.g. BCS, IAPP) 3+ years working in a privacy or compliance-focused role Confident managing complex More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Reed Technology
update Records of Processing Activity and the internal Data Protection Toolkit Work across teams to ensure data protection by design is built into project development and system processes Deliver process improvements and support effectiveness audit readiness Ideal Experience: Accredited qualification in data protection (e.g. BCS, IAPP) 3+ years working in a privacy or compliance-focused role Confident managing complex More ❯
Corby, Northamptonshire, East Midlands, United Kingdom
Siamo Group Ltd
shift automation operations and team performance Monitor and improve KPIs, SLAs, and inventory accuracy Manage staffing matters including absences, appraisals, and training Maintain up-to-date SOPs and drive process improvements Use data insights to make informed operational decisions Ensure all health & safety regulations are met Conduct team briefings and act as a communication link to leadership Ensure compliance More ❯
prioritisation. An effective coach and sounding board for team members giving a clear sense of direction and purpose. The ability to actively seek out opportunities for innovation and create process improvements. A role model with a commercial mind-set who ensures efficiency. An external profile as a leader in this field. You understand how the provision of legal services More ❯
. Strong ability to translate complex business needs into elegant Salesforce solutions. Proven experience in technical design, business analysis, and delivering successful technical projects. Skilled in stakeholder engagement and process improvement. Full UK driving license (occasional travel to other sites will be required). Qualifications: Current Salesforce certifications (e.g., Administrator, Platform Developer, App Builder, Sales/Service Cloud). More ❯
in code reviews and contribute to ongoing projects Troubleshoot and resolve software issues Apply version control and testing techniques Stay updated with the latest tech trends and contribute to process improvements Learn best practices across software development, documentation, and cybersecurity Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired More ❯
aligning technical support with client needs. Data Integration & Quality Assurance Use expert knowledge of data systems to resolve technical challenges. Translate client requirements into actionable insights, identifying and implementing process improvements. Ensure data quality and accuracy across dashboards, source data, and reporting platforms. Dashboard Development & Maintenance Lead the creation of dashboard wireframes, obtaining approvals before briefing developers. Oversee testing More ❯
explain complex data insights to non-technical audiences. Team Collaboration: Experience working in cross-functional teams. Ability to collaborate with various teams to ensure data accuracy and completeness. Continuous Improvement: Commitment to staying updated with industry trends and advancements in data analysis technologies. Proactive approach to identifying opportunities for process improvements. Compensation and benefits On top of a … By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do … you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
MediSolution
team in delivering excellent service to our users. You'll be responsible for overseeing day-to-day support operations, ensuring adherence to SLAs, coaching team members, and driving continuous improvement in customer satisfaction and service delivery. You'll work closely with technical teams, product owners, and senior stakeholders to escalate issues, resolve systemic problems, and help roll out service … reporting on service desk KPIs, customer satisfaction, SLA compliance, and overall support effectiveness Championing a customer-centric culture by promoting professionalism, empathy, and accountability within the support team Identifying process improvements, contribute to automation and monitoring strategies, and support the roll-out of service enhancements Coordinating training and onboarding of new support team members, ensuring documentation and knowledge-sharing … standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata. Supporting your application Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities' employer, we want to make sure we More ❯
Amersham, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
Monitor daily operations, respond to incidents, and manage escalations across enterprise IT systems. Produce insightful reports and dashboards using tools like Excel and Power BI. Identify opportunities for operational improvement and drive small-scale initiatives. Document internal procedures and develop training materials to support knowledge sharing. Work closely with vendors, managing service reviews and ensuring SLAs are met. What … Support Analyst: 2-3 years' experience in operations support across enterprise platforms (HR, ERP, Finance, Integrations). Strong analytical skills, with proven experience in reporting, root cause analysis, and process improvement. Excellent stakeholder management, communication, and vendor engagement skills. Comfort working in complex, multi-vendor IT environments with global teams. Familiarity with ITIL, Lean, or Six Sigma methodologies is More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Basingstoke
and coding. Collaborate with project managers to deliver projects on time and to spec. Drive innovation through automation, performance optimisation, and continuous improvement. Manage service transitions and support ITIL process improvements. Act as Incident Manager during critical events and provide expert-level support. What we're looking for: We're looking for someone with a strong technical foundation and … join us? At Basingstoke and Deane Borough Council, we're proud of our innovative, inclusive, and supportive culture. You'll be part of a team that values creativity, continuous improvement, and collaboration. We offer: Flexible hybrid working (60% office, 40% remote) Ongoing professional development A chance to shape the future of digital services in local government Ready to apply More ❯
Quants and Operations. Oversee team development and performance, ensuring business objectives and goals are successfully achieved. Innovate for opportunities to improve development speed and quality including automation and AI process improvement. Lead the design of low-latency services and data pipelines. Ensure scalability, reliability, and performance across all components and consistency and maintainability across firmwide technology. Contribute directly to … to work collaboratively in a cross-functional team environment. Accuracy: High attention to detail and a passion for creating exceptional trading environments. Learning Mindset: Ability to see opportunities for improvement from all kinds of situations and events, for the benefit of the business, the team, and the individual. It would preferable to have: Interest and experience in quantitative modelling More ❯
delivery of multidisciplinary engineering design from concept to detailed design stages. Your focus will be on technical compliance, stakeholder engagement, and assurance across large-scale infrastructure projects-particularly within process and high-hazard environments. Key Responsibilities Lead multi-discipline engineering delivery across project lifecycle stages Ensure full understanding of design scope, budget, programme and risk Manage design interfaces across … engineering governance, safety and compliance processes Report to senior leadership on engineering delivery performance Support pre-construction activities, tenders and work-winning efforts Mentor junior engineers and contribute to processimprovement initiatives What You'll Bring Extensive experience leading design delivery on major infrastructure contracts Knowledge of UK technical/regulatory standards and project controls (cost, risk, schedule … Strong client-facing, leadership and coordination skills Familiarity with civil/structural works and regulated environments (nuclear, chemical, water) Process safety and quality-driven mindset Ability to work a minimum of 3 days/week on-site in Manchester Willingness to travel as required to client and partner locations More ❯
Collaborate with our third-party-providers to ensure fast processing of transfers requests and resolve customer queries quickly. Ensure that all processes are mapped and documented, spot inefficiencies and processimprovement opportunities and work out a plan to make it happen. Deliver training sessions and support onboarding of new team members including Senior Analysts, Analysts and Administrators. Cascade … and deliver process improvements to the team. Work closely with Product and Tech to drive automation of reporting, transfers, payments etc and work on improving internal tooling. Support the Investment Operations team with the day-to-day task of Plum's other wealth products (GIA, SIPP, ISA, ETFs etc.) Processing the back office operations for SIPP transfers (in/ More ❯
company that operate to the highest standards whilst offering excellent employee benefits. The Role: Calibration of RF measuring equipment Knowledge of BS EN ISO/IEC 17025:2017 Support processimprovement and functional development The Person: RF Calibration Engineer Experience/knowledge of UKAS standards highly advantageous Looking for a role with a company that offers continuous development More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Ambition Europe Limited
and infrastructure. About You: Significant Business Development and/or Marketing experience in a law firm. Strong written and numerical skills. Proactive approach with excellent prioritization skills. Focus on processimprovement and automation. What's in it for You? Competitive salary Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising with service) Private medical More ❯
plan for technical project roadblocks. Assess and design technical-focused partner enablement programs. Foster collaboration with teams including Services, Technical Support, Customer Education and Sales. Lead and contribute to processimprovement projects to further refine the partner customer lifecycle. What you need to Succeed 3+ years of WalkMe professional services or related web or mobile development experience. A More ❯