london (city of london), south east england, united kingdom
X4 Engineering
support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-causeanalysis with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and More ❯
support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root-causeanalysis with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and More ❯
managing client relationships across Europe, and driving service excellence across multiple integrated SaaS applications. You’ll be responsible for end-to-end service delivery , managing client SLAs, leading incident & rootcauseanalysis, and ensuring high-quality support across three core products. Alongside leadership, you’ll leverage Power BI dashboards and analytics to identify trends and deliver data More ❯
technical assistance to direct and indirect accounts in line with SLAs. Recommend training needs and deliver field coaching in technical and customer service standards. Investigate and resolve faults, ensuring rootcauseanalysis and detailed reporting. Attend to unreliable devices and escalate issues with supporting documentation. Perform routine maintenance, updates, and modifications. Support installation processes and ensure smooth More ❯
Employment Type: Permanent
Salary: £31000 - £32000/annum 25 days / pension / car/bonus
technical assistance to direct and indirect accounts in line with SLAs. Recommend training needs and deliver field coaching in technical and customer service standards. Investigate and resolve faults, ensuring rootcauseanalysis and detailed reporting. Attend to unreliable devices and escalate issues with supporting documentation. Perform routine maintenance, updates, and modifications. Support installation processes and ensure smooth More ❯
setting. Strong knowledge of mechanical and electrical systems (hydraulics, pneumatics, PLCs, AC/DC drives). Proficient in CAD software (SolidWorks, AutoCAD) and Microsoft Office/Project. Skilled in rootcauseanalysis, 8D, FMEA, and fault-finding techniques. Excellent communication, organisation, and problem-solving skills. Comfortable working under pressure in a dynamic, shop-floor-focused environment. Experience More ❯
efficiency. Deliver proven programs ahead of production schedules to maximise spindle uptime. Support new product introduction (NPI) projects and adhere to delivery timelines. Assist the quality team with investigations, rootcauseanalysis, and corrective actions. Key Experience & Qualifications – CAD/CAM Programmer Strong offline programming experience within a precision engineering, aerospace, or automotive environment. Proficient in 3D More ❯
processes, ideally with exposure to BRCGS, ISO 9001 and customer standards. Confident in supporting audits and engaging with external stakeholders. Strong analytical and problem-solving skills, with experience in RootCauseAnalysis and Statistical Process Control. Effective communicator with excellent influencing and coaching skills. IT literate with good knowledge of Word, Excel and PowerPoint. Qualification in Quality More ❯
Employment Type: Permanent
Salary: Up to £15.97 per hour + + excellent benefits package
Sheffield, South Yorkshire, England, United Kingdom
Get Staffed Online Recruitment Limited
the willingness to do well and receive brilliant career development opportunities, this could be the perfect role for you. Essential Requirements: As this is a technical support role, good root-causeanalysis skills are a must. Much of the job will involve talking to customers and suppliers over the phone – you must have good English-speaking skills More ❯
implement controls for key data elements (e.g. customer details, SWIFT/BIC, account data). Validate data ingestion for AML/sanctions screening platforms, ensuring compliance and accuracy. Conduct rootcauseanalysis of data issues and support remediation strategies. Maintain DQ-related metadata, issues, and reporting within Collibra and ServiceNOW. Provide evidence of effective controls during regulatory More ❯
client team to guide implementation success Assist with requirements gathering, documentation, and policy review Support testing, including test script creation, execution, and issue resolution Lead the parallel run phase, rootcauseanalysis, and variance management Contribute to cutover planning and readiness Train wider payroll teams and support go-live and hypercare Successfully implemented Workday Payroll in both More ❯
completion of QC reports composing a clear description to note defects and to include proper details for further troubleshooting by the Digital Cinema team Active participation in troubleshooting and rootcauseanalysis of any QC rejections Client-attended theatrical QC sessions as and when required Other related tasks as assigned to fulfil responsibilities Qualifications Technical skills and More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Sustainability: Drive adoption of lightweight materials, modular designs, and sustainable manufacturing practices. Explore new technologies such as active aero panels, composite shields, and recyclable insulators. Issue Resolution & Quality: Lead rootcauseanalysis and resolution of engineering issues during development and post-launch. Support warranty investigations and continuous improvement initiatives. Knowledge/Experience Bachelors or Masters degree in More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
Drive adoption of lightweight materials, modular designs, and sustainable manufacturing practices. Evaluate and implement new technologies such as active aero, smart sensors, and recyclable thermoplastics Issue Resolution & Quality: Lead rootcauseanalysis and resolution of engineering issues during development and post-launch. Support warranty investigations and continuous improvement initiatives. Knowledge/Experience Bachelors or Masters degree in More ❯
Experience & Skills 4-5 years of experience in technical support or similar roles (SaaS/B2B preferred). Strong troubleshooting skills and critical thinking. Experience performing bug investigations and rootcauseanalysis, and communicating findings to both technical and non-technical audiences. Solid understanding of APIs (GraphQL is a plus), authentication protocols (OAuth, SAML), and software integrations. More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Tata Technologies Europe Ltd
mode transitions Support vehicle-level testing, fault diagnosis, and calibration refinement across development phases Validate system-level functionality through bench, HIL, and in-vehicle testing Issue Resolution & Debugging Perform rootcauseanalysis of system-level faults and interface mismatches Use diagnostic tools (e.g., CANalyzer, INCA, Vector tools) to log data, flash software, and debug control behavior Collaborate More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Tata Technologies Europe Ltd
vehicle-level testing, fault diagnosis, and calibration refinement across development phases Collaborate with software and calibration teams to validate feature performance and resolve integration issues Issue Resolution & Debugging Conduct rootcauseanalysis of system-level faults and interface mismatches Use tools such as CANalyzer, INCA, CANape, and ETAS to log data, flash software, and debug control behavior More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
ARMS INNOVATIONS LIMITED
ability to work under pressure Clear and concise communication skills with voice and radio manner. Be an integral part of the engineering team, responding to material flow stoppages establishing rootcauseanalysis to limit downtime, communicating findings to improve machine reliability and performance Willing to learn and adapt to role requirements Experience of working well in a More ❯
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team’s technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We’re Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Pioneer Selection
the technical lead on shift, supporting engineers with PLC/controls issues. Take ownership of technical fault management , liaising with wider support networks, contractors, and the customer. Carry out rootcauseanalysis and drive continuous improvement to minimise downtime. Optimise equipment availability through targeted maintenance activities. Manage PLC backup, version control, and change management in line with … company standards. Deliver on-the-job training and refresher sessions to shift technicians, raising the team's technical capability. Support data analysis, hardware mapping, and technical tooling requirements. Ensure safe working practices and contractor management on automation systems. What We're Looking For A multi-skilled engineer with strong electrical and mechanical knowledge. PLC fault-finding and modification skills More ❯
workflow management system. Ensure timely closure of RCC tickets and interventions in line with defined SLAs. (Client Specific) Verify completion of actions and provide feedback to stakeholders. Reporting & Impact Analysis Produce clear and timely reports detailing interventions raised by the RCC, actions taken, and closures achieved. Quantify the impact of RCC interventions, such as response time, resolution time, first … time fix rate, energy savings, improved system performance, or reduced operational risk. Track and communicate trends in recurring issues to support rootcauseanalysis and continuous improvement. Contribute to monthly/quarterly client reports highlighting RCC performance metrics and key insights. Remote Intervention & Coordination Apply remote interventions to correct system inefficiencies. Coordinate with on-site teams and More ❯
We're hiring multiple Senior Business Analysts to support a large-scale technology programme focused on hybrid cloud migration and adoption for a government client. Key Responsibilities: Lead strategic analysis to support business and technical change. Design processes and operating models for hybrid cloud environments. Analyse complex programme, technical, and business challenges; propose practical solutions. Facilitate workshops, stakeholder interviews … and requirements gathering. Produce clear documentation including use cases, process maps, and guardrails. What You'll Bring: 6+ years' experience in Business Analysis. Proficiency in techniques such as PESTLE, rootcauseanalysis, and business process modelling. Strong stakeholder engagement and communication skills. Experience in both business change and technical environments. Relevant qualifications (e.g. CBAP, CCBA, ECBA, PMI More ❯
Leatherhead, Surrey, South East, United Kingdom Hybrid / WFH Options
Achieve together
other third-party systems providers on cross platform integration. • Support users to engage, own and embed change through training and support, collect feedback for future iterations. • Investigate and undertake rootcauseanalysis of any system issues, to then work with suppliers to resolve and fix. • Ensure the vision of the product is being delivered and drive continuous … reporting and collaborating with users on sound business processes to embed and systemise quality by design. Requirements: 5 Years + experience in a relevant SaaS application support, product, or analysis role 3 years + experience with agile software development methodologies Demonstrable experience as a Product Owner or similar role focused on solutions in the Health/Social care space More ❯
cloud transformation, working with the Platform Engineering team Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures Develops, maintains and documents infrastructure best practices, guidelines, and guardrails for on-premise and cloud technologies Develops and deploys modular … and bug/hot fixes Ensures optimization of architecture is accessed before, during and after cloud migrations Ensures vendors provide proper levels of support, maintain SLA’s and provide rootcauseanalysis for escalated issues Works with application and Infrastructure teams, to ensure both new and existing systems follow BC/DR guidelines, have documented plans, and More ❯