prioritisation and delivery of incident and project work carried out by the team. Other key duties will include taking the lead in detailed technical analysis and major incident resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with … major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-causeanalysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a support team within Financial Services, ideally an understanding on More ❯
london (city of london), south east england, united kingdom
Sterlings
prioritisation and delivery of incident and project work carried out by the team. Other key duties will include taking the lead in detailed technical analysis and major incident resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with … major issues impacting the delivery of application services. This will mean chairing and direct Major Incident bridge calls, manage communication to stakeholders, carry out root-causeanalysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a support team within Financial Services, ideally an understanding on More ❯
and sub-systems, identifying and utilising the right tools Review technical specifications, providing feedback from a verification perspective Run simulations, hunt bugs and complete rootcauseanalysis of complex issues Track and report verification metrics Craft automated verification flows What we need Significant commercial experience with a … ownership of a design block Analytical thinking, self-sufficiency and team collaboration skills Ability to work effectively across teams to debug issues and find root causes User knowledge of Linux to enable automation of common tasks Knowledge of versioning tools (Git, SVN) What we'd love you to have More ❯
care team. Provide proactive leadership, associate mentoring, and proficient technical execution that drives the business unit to meet or exceed budgeted expectations. Attend Production Analysis Board (PAB) meetings providing engineering status of line and agree resource deployment to Support Shift Technicians in Investigation of losses (Breakdowns, Waste, Speed) to … minimum of 5 years experience as a Manufacturing Engineer/PLC Controls Engineering Technician or similar. Experience in fault finding using ladder logic and rootcauseanalysis within a high-volume manufacturing environment coupled with the ability to interpret and comprehend and troubleshoot Programmable Logic Controllers (PLC More ❯
control and governance structures in collaboration with the legal and compliance function for improvement programs Overseeing the full continuous improvement cycle of process mapping, analysis, optimisation, rollout and monitoring Championing introduction of AI & Automation tools & digital capabilities to make it radically easier for our customers & agents, with the right … experience working within a Contact Centre environment and key technologies (CCaaS, AI, Diallers) - Highly Desirable Strong excel and analytics skills Change management framework understanding Rootcauseanalysis understanding E2E Journey Mapping Intermediate knowledge of AI capabilities to release business value Desirable Skills & Experience Certification in change management More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Jet2.com Limited
You'll also: Take responsibility for writing/implementing/maintaining high quality and robust API, designing/developing frameworks from scratch. Undertake requirement analysis and validation, transforming the business requirements into different layers of testing with an appropriate justification (Unit, Acceptance, E2E Testing). Champion BDD process (example … Mechanism with exposure to Wiremock, Interceptor Pattern or any equivalent tool. Experience in building/designing test frameworks. Good experience in overall defect management, rootcauseanalysis, triage, and reporting. Excellent communication skills with the ability to present complex technical information in a clear and concise manner. More ❯
on the 1LOD through the provision of required information and explanation. • Work with 1LOD functions to conduct ad hoc risk assessments and deep dive rootcauseanalysis on priority risk areas or areas of material control deficiencies. • Manage cross-functional initiatives to achieve risk goals and compliance … Software engineering), Operations (e.g. incident, change, and problem management), Information Security (e.g. SOC, vulnerability management, etc), or Operational Resilience (e.g. Third-party management, scenario analysis, etc). Preferred • Experience of working in 1st or 2nd line risk teams or within 3rd line Internal Audit functions within a financial services More ❯
Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of investigation, rootcauseanalysis and follow-up resolution actions. Responsible for ensuring maintenance/repairs of a Data Center (Electrical/Mechanical/Fire … Hospitals, Power plants, military facilities, etc.). The candidate needs to be a self-starter and independent worker. Ability to solve problems at their root, stepping back to understand the broader context. Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries. Ability More ❯
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
GivEnergy
level We’re looking for a Senior Embedded Firmware Engineer to join our growing R&D Team. The role will involve the understanding and analysis of firmware and algorithm requirements and the latest IoT Security Standards. You will be responsible for the specifications, design, implementation, and testing of hardware … assigned work and provides a factual initial estimate. Executing in a fast-paced delivery mode, focused on delivering tasks to meet product requirements. Performing rootcauseanalysis of assigned software defects and implements solutions. Working independently and also closely with the project team, other teams to engage More ❯
to: · Deliver proactive Maintenance & Reliability solutions in relation to defined requirements, across the full engineering asset lifecycle · Lead/participate in failure mode effects analysis of critical assets and key processes · Lead/participate in rootcauseanalysis · Effective stakeholder management, engaging and influencing others in … reports with others on technical requirements and engineering modifications · Knowledge & experience of Computerised Maintenance Management Systems would be highly beneficial in order to support analysis activities Some reasons we think Maintenance & Reliability Engineers love it here: · 9-day working fortnight - meaning you get every other Friday off work. · In More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
Switch Tech Talent
with engineering teams and driving automation. What You’ll Do: ✔️ Maintain & configure observability platforms (e.g., Datadog) ✔️ Automate processes to improve efficiency ✔️ Lead incident response & rootcauseanalysis ✔️ Work with engineering teams on cloud operations & security What We’re Looking For: ✅ Experience in SRE/DevOps, managing 24x7 More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Vectis Recruitment Limited
PLCs. Hands on experience as an electrical/control systems engineer. Experience with high-level programming languages such as Python. Demonstrated ability to use rootcauseanalysis/problem solving process. Good organizational and communication skills. Demonstrated ability to effectively manage multiple and changing priorities. Demonstrated track More ❯
Awareness/Impact Skills/Technologies: Service Now (essential) Live Service Support - triaging and resolving issues on the live service via Service Now Tickets (rootcauseanalysis) (essential) AWS Cloud Certification would be advantageous but not essential ITIL (desirable) Powershell (desirable) Job Scheduler (desirable) Splunk (desirable) Dynatrace More ❯
applications and enhance existing ones. Platform Engineering: Ensure high availability and performance through proactive platform design and monitoring. Incident Resolution: Quickly restore services, perform rootcauseanalysis, and implement long-term solutions. Cross-Functional Collaboration: Partner with traders, researchers, and developers to maintain and optimize custom platforms. More ❯
test automation tools (C#, Selenium, SpecFlow, ReadyAPI or similar) Strong communication and leadership skills, with the ability to influence and mentor others. Expertise in rootcauseanalysis and quality standards enforcement. Experience in agile environments and a background in working with remote, multi-disciplined teams. If you More ❯
The successful Quality Auditor/QA/QO will be responsible for ·Maintaining QMS ·Document control ·QMS Continuous improvement ·Internal audits and regulatory compliance ·Rootcauseanalysis The successful candidate will have: ·Industry experience: working in regulated food product environment (ISO/BRC/FDA), familiarity with More ❯
technical processes including: Security risk management Information and security operational incident management Direct management and development of 24 7 SOC Team Incident investigation including rootcauseanalysis, SIEM, SOAR, EDR Act as security incident manager for major security incidents (internal and external) Security assurance activities Quality & Compliance More ❯
Beckenham, London, United Kingdom Hybrid / WFH Options
Eteam Workforce Limited
to mentor and motivate junior team members, fostering a high-velocity mindset. Ensures code quality meets industry and organizational best practices and standards. Leads rootcauseanalysis and problem-solving efforts within the team. Guides and coaches team members to resolve their own blockers. Manages dependencies with More ❯
drive continuous improvement initiatives. Develop and monitor KPIs to measure performance and identify trends. Support the implementation of process automation and system enhancements. Conduct rootcauseanalysis and recommend actionable solutions to streamline workflows. Facilitate cross-functional project teams to ensure clear communication and effective stakeholder engagement. More ❯
drive continuous improvement initiatives. Develop and monitor KPIs to measure performance and identify trends. Support the implementation of process automation and system enhancements. Conduct rootcauseanalysis and recommend actionable solutions to streamline workflows. Facilitate cross-functional project teams to ensure clear communication and effective stakeholder engagement. More ❯
as well as working familiarity with a variety of databases. Experience building and optimizing 'big data' data pipelines, architectures, and data sets. Experience performing rootcauseanalysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Strong analytic skills More ❯
Handle Salesforce support requests and address escalated user needs by providing timely and comprehensive resolution to technical challenges and business support issues. Consistently document rootcauseanalysis steps and findings, recommended solutions. Monitor customer service areas to identify potential system issues that could impact customer experience. Complete More ❯
control testing. Identify, monitor and track the remediation of issues, and support the timely reporting to senior management. For processes with controls deficiencies, perform root-causeanalysis and initiate the controls enhancement/process simplification projects. Ensures deficiencies are properly documented with action plans for remediation. Ensures More ❯
not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products Troubleshooting issues related to process and conduct rootcauseanalysis if required Familiarity with online retail (e-commerce) BASIC QUALIFICATIONS - Bachelor's degree - Speak, write, and read fluently in English More ❯
are not restricted to: Providing application support services (2LS and 3LS) for existing applications and solutions; including troubleshooting, monitoring and incident and problem resolution (rootcauseanalysis). Liaising with the Client, their Partners and third-party suppliers who provide support and development services for the applications More ❯