to users/administrators of our platform. * Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations.* Experience assessing, troubleshooting, resolving, and providing rootcauseanalysis for client Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications.* Manage More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Bullion By Post
platform Build and maintain deployment pipelines and infrastructure as code using Ansible Monitor performance and system health using Prometheus and Grafana Strengthen security, backups, and compliance Lead incident response, rootcauseanalysis, and post-mortems Collaborate with development teams on CI/CD workflows and scalable architecture Document internal systems and assist with onboarding and training Participate More ❯
Drive reporting improvements and identify technology enhancements to streamline planning and visibility Leverage planning tools and data to simulate supply scenarios, improve accuracy, and drive better decision-making Conduct rootcauseanalysis for any service or inventory disruption, identifying and implementing corrective action ATTRIBUTES & SKILLS (REQUIREMENTS): Bachelor's degree in supply chain management, Industrial Engineering, Business Analytics More ❯
potential, work better in a highly integrated team environment and focus on bringing out their strengths. Drives continued cost reductions and efficiencies across the portfolios supported by means of RootCauseAnalysis reviews, Knowledge management, Performance tuning, and user training Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions. Participates in More ❯
or equivalent experience Experience : Required: Proven experience in leadership and management Ability to effectively cooperate with both internal and external customers Quality minded, ability to run problem solving and rootcauseanalysis sessions Critical thinking Able to work in agile environment Collaborates effectively in a team environment Effective interpersonal skills; adaptable to all levels of the organization. More ❯
scope and integrated into an overall HERO framework. Collaborate with Regional tech teams to align on QA frameworks and development done for localisation requirements. - Assisting in Post Go-live RootCauseAnalysis (RCA) where relevant to proactively identify improvements to QA framework. Connecting with Microsoft proactively to strengthen HERO QA framework and use of emerging technologies with More ❯
with security standards and regulations (e.g., ISO 27001, SOC 2). Implement monitoring solutions to detect and respond to real-time security incidents. Troubleshoot infrastructure and security issues, performing rootcauseanalysis in production. Mentor junior engineers in security best practices and DevOps approaches. Collaborate with technical leads to enhance internal workflows and security processes. Essential Knowledge More ❯
environments. Whilst first- and second-line support are provided by others outside this organization, this role acts is ultimately responsible third-line and final point of technical escalation. Ensures rootcauseanalysis, resolution of complex issues, and implementation of preventative improvements where needed. Innovation and Technical Exploration - responsibility for driving innovation within the software domain, identifying emerging More ❯
Amplemarket, LISN, etc.) evaluating performance and optimizing processes. Partner with Marketing and Partnership teams to set and deliver pipeline targets, and to close gaps in actuals vs targets through rootcauseanalysis of variance drivers. Lead quarterly diagnostics to assess performance gaps and recommend initiatives to accelerate movement through the funnel. Own the development of dashboards and More ❯
Required: Applicants should be educated to Degree level or be able to show a track record of relevant experience for the job. Previous experience of problem-solving tools e.g. RootCauseAnalysis, 8 Disciplines of problem solving, Design of Experiments and Failure Modes and Effects Analysis (FMEA) in Manufacturing. Experience in working with Customer facing attribute More ❯
Knowsley, Merseyside, United Kingdom Hybrid / WFH Options
Clarke Energy Uk
Drive process and quality improvements within the Service Department under the guidance of the Product Support Manager. Ensure technical quality and best engineering practices through data collection, research, and analysis during process improvements. Collaborate with the service commercial team to implement best practices, improve processes, and drive cost-saving initiatives. Produce clear and concise quality reports, audits, process flows … costs through better internal and contractor processes. Provide technical support and contribute to improving warranty and concession processes as needed. Essential Qualifications & Skills: Relevant engineering qualification(s) Strong data analysis, report writing, and project management skills Excellent knowledge of power generation processes Advanced Excel and Microsoft Office skills Proficiency in creating processes using Visio Ability to conduct research on … skills in English Clean UK driving license (category B) Desirable Experience: BEng (Hons) degree Experience in a similar role requiring problem-solving, technical interpretation, and report writing Experience with rootcauseanalysis Proven track record of managing customer relationships Personal Attributes: Strong relationship management and communication skills at all levels Focused, resilient, and able to prioritize company More ❯
Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: FMEA, DFM, DTC, SPC, Takt time, Automation, Production improvement, Lean manufacturing, Rootcauseanalysis, Strong communicator, Analytical At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that … in electric motors for aircraft propulsion. As a Systems Design Engineer, you will support electrical machine System Design projects throughout the product life-cycle, from initial requirements capture and analysis, through concept generation, design, manufacture and verification & validation. The Role Systems Design Engineer is a role where you will be responsible for developing overall system related technical decisions, while … analyse requirements, develop system architectures, design concepts and down select to a final engineering solution. Support the definition of the system V&V plan and support system testing and analysis Prepare documentation for system qualification and aircraft certification Help identify continuous improvement opportunities and contribute to the Safran Electrical & Power improvement journey Desirable Experience We are looking for candidates More ❯
with the Force's vision and support ongoing projects and improvements. Collaborate with business and technology partners to explore innovative ideas and define viable technical options. Lead a systems analysis team, ensuring consistent, high-quality approaches to design and testing. Identify and mitigate risks in both functional and non-functional aspects of proposed solutions. Ensure architectural compliance by working … standards register and driving compliance. Act as the technology authority for new solutions, supporting project estimates, resolving architectural/integration issues, and contributing to incident and problem management through rootcauseanalysis and technical solution definition. A degree (or equivalent experience) in IT or related field. Proven experience designing systems that align with business and architectural goals. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
market-leading products. Contributing SAP data expertise to individual project teams or work streams as part of larger projects and programmes. Taking part in client discovery, requirement gathering and analysis workshops. Designing efficient data models and ETL process across a range of technologies. Planning and performing data migrations. Establishing effective working relationships with peer-level clients as part of … and techniques, including InfoPackages, Data Transfer Processes (DTPs), and ABAP routines. Create and maintain process chains for data loading and transformation. Develop and maintain BW queries and/or Analysis for Office (AFO). Implement security concepts and authorization roles within the BW environment. Develop and maintain documentation for all BW solutions. Monitor and analyze BW system performance and … identify areas for improvement. Optimize data models, ETL processes, and queries for performance. Troubleshoot and resolve complex technical issues related to BW. Perform rootcauseanalysis and implement preventative measures. Collaborate with other technical teams (e.g., SAP Basis, ABAP development, database administration) to ensure seamless integration of BW with other systems. Expertise across the full lifecycle of More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Deloitte LLP
market-leading products. Contributing SAP data expertise to individual project teams or work streams as part of larger projects and programmes. Taking part in client discovery, requirement gathering and analysis workshops. Designing efficient data models and ETL process across a range of technologies. Planning and performing data migrations. Establishing effective working relationships with peer-level clients as part of … and techniques, including InfoPackages, Data Transfer Processes (DTPs), and ABAP routines. Create and maintain process chains for data loading and transformation. Develop and maintain BW queries and/or Analysis for Office (AFO). Implement security concepts and authorization roles within the BW environment. Develop and maintain documentation for all BW solutions. Monitor and analyze BW system performance and … identify areas for improvement. Optimize data models, ETL processes, and queries for performance. Troubleshoot and resolve complex technical issues related to BW. Perform rootcauseanalysis and implement preventative measures. Collaborate with other technical teams (e.g., SAP Basis, ABAP development, database administration) to ensure seamless integration of BW with other systems. Expertise across the full lifecycle of More ❯
point of contact for technical queries related to Test Equipment, ensuring timely resolution and traceability using tracking systems. Lead data-driven investigations into reliability trends and field failures, driving rootcauseanalysis and corrective actions. Perform diagnostics, repairs, and routine maintenance on Test Equipment at customer sites to ensure optimal performance. Provide technical support, training, and guidance … Engineering or a related field, or equivalent experience in the aerospace industry. Proven experience in field service engineering or product support roles. Strong technical troubleshooting, problem-solving, and data analysis skills. Demonstrated ability to work independently, exercise sound technical judgment, and resolve complex issues. Willingness to travel extensively, including internationally. Valid passport and driver's license. Desired Characteristics: Strong More ❯
and MDR/FDA expectations. Introduce best engineering & delivery practices, improve and and report on velocity, release cadence, defect rate, and other metrics. Champion continuous improvement - lead retros, rootcauseanalysis, and quality initiatives to reduce bugs, unblock teams, and increase predictability. Have a strong background in: Node.js, JavaScript, Express, MySQL, preferably also React. Infrastructure & DevOps experience … and consistency to delivery, while adapting to evolving needs What success looks like: 3 months: Define team rituals that promote alignment, speed, and predictability Deliver traceability and documentation gap analysis aligned to IEC 62304 6 months: Lead release of a major AI model or SaMD milestone on time Identify and implement 3 delivery optimisations that improve speed without sacrificing More ❯
and MDR/FDA expectations Introduce best engineering & delivery practices, improve and and report on velocity, release cadence, defect rate, and other metrics Champion continuous improvement lead retros, rootcauseanalysis, and quality initiatives to reduce bugs, unblock teams, and increase predictability Requirements Have a strong background in: Node.js, JavaScript, Express, MySQL, preferably also React. Infrastructure & DevOps … and consistency to delivery, while adapting to evolving needs What success looks like: 3 months: Define team rituals that promote alignment, speed, and predictability Deliver traceability and documentation gap analysis aligned to IEC 62304 6 months: Lead release of a major AI model or SaMD milestone on time Identify and implement 3 delivery optimisations that improve speed without sacrificing More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
MHA
end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and rootcauseanalysis A broad understanding of technology and a good level of awareness of technical concepts Excellent knowledge of Microsoft products Any experience supporting business applications would … Managers to create a customer engagement plan for your region. The primary focus is to continuously improve services, saving time and removing frustration. Using your own knowledge and detailed analysis of tickets and current trends to identify and drive opportunities for improvement. A key part of the role is to help our customers to achieve value from IT through More ❯
responsibilities: • Act as the final escalation point for IT support issues, providing expert resolution for complex technical problems • Identify, diagnose, and resolve recurring issues to prevent future incidents. Conduct rootcauseanalysis and implement permanent fixes • Provide effective and efficient operational support of third party and internally managed infrastructure solutions • Liaise with business units and corporate functions … competencies: • Strong knowledge of infrastructure technologies, solutions, procedures and processes • Good understanding of licensing and asset management • Understanding of IT within a manufacturing environment • Excellent communication • Problem solving and analysis • Project Management • Continuous improvement mindset Beneficial education, experience and skills: What Crown Offers You The opportunity to build a career in a multi-cultural environment To be rewarded fairly More ❯
travel expected. BASIC QUALIFICATIONS Bachelor degree in Engineering for related area. Experience in technical support with mechatronic or robotic systems. Knowledge and/or experience working with statistical analysis tools, data visualization, and program management. Experience in leading or supporting disciplined technical problem-solving. Experience in ownership or contribution to system-wide processes such as 8D, 5-Why, Fishbone … FMEA, or comparable rootcauseanalysis methodologies. Excellent communication skills with the ability to articulate complex technical issues. Ability to manage multiple high-priority tasks simultaneously. PREFERRED QUALIFICATIONS Master's degree in Engineering for related area. Knowledge and or working experience in dealing with big data. Familiarity with PLC programming. Familiarity with industry standard CAD & FEA design More ❯
quality support service to the UK offices by resolving incidents/requests in a timely fashion remotely or in person. To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service as soon as possible. Install, configure, upgrade and support hardware such as but not limited to laptops … systems, and mobile devices (BlackBerry and iOS) preferred. Familiarity with Windows administration and networking. The Candidate Specific responsibilities shall include but are not limited to: Performing call and ticket analysis to ensure that all customer contacts are documented, and information related to an incident or service request, from the time reported until resolved, is included and tickets meet or … to spot trends and actively working with teams across IT to affect lasting fixes to problems. Being the main point of contact for technical escalations as well as ensuring rootcauseanalysis is completed when required. Managing the IT Co-ordinator to oversee the maintenance of accurate and up to date equipment inventories, routinely performing audits to More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Jackson Hogg - Tech
service level agreements. What you’ll be doing: Experience with an ITSM platform to manage, prioritise, and track support requests. Diagnose and resolve complex hardware and software issues. Conduct rootcauseanalysis to minimise recurring issues and enhance service quality. Ensure system security and stability through regular patching and hardening measures. Support the team development by sharing More ❯
a solid background in incident, change, and problem management. Key Responsibilities Incident, Change & Problem Management Provide L2 support for BI and data platforms, escalating complex issues to L3 Perform rootcauseanalysis and implement long-term fixes for recurring problems Approve and manage production deployments in line with change control processes Work closely with Development and QA More ❯
retrofit planning and compliance. Key Responsibilities * Design and execute data tests to improve data quality and integrity. * Profile and analyse data to identify and resolve anomalies and errors. * Lead rootcauseanalysis and data improvement initiatives. * Support retrofit planning using asset data and analytical tools. * Ensure compliance with statutory and regulatory data requirements. * Deliver monthly, quarterly, and More ❯