Peterborough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Security Analyst Role: As a Level 3 Security Analyst, you will be at the forefront of our Security Operations Center (SOC), monitoring and responding to security incidents, performing threat analysis, and contributing to the continuous improvement of our cybersecurity services. You will work within a dynamic team, ensuring the protection of our clients' digital assets while maintaining service excellence. … growth and certification support. Responsibilities: Monitor, analyse, and respond to security events and incidents within the SOC, ensuring timely detection and resolution in line with SLAs. Conduct thorough threat analysis and vulnerability assessments to identify potential security risks and implement mitigation strategies. Develop and refine incident response plans and playbooks to enhance SOC effectiveness. Perform rootcauseanalysis (RCA) for high-priority incidents and contribute to service improvements. Provide expert recommendations on security measures and solutions to clients and colleagues. Engage in knowledge sharing within the SOC and wider teams to enhance security awareness. Participate in on-call rota for critical incident response and escalation. Work within designated shift patterns to ensure 24/ More ❯
Tyne and Wear, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 6 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: You will provide expert-level troubleshooting, rootcauseanalysis, and performance optimisation for data platforms such as Azure SQL databases, Fabric Warehouse and Onelake, Databricks, and Azure Data Factory. Purview or another MDM tool … data quality frameworks, data lifecycle management, and metadata management initiatives. Work collaboratively with IT teams, business stakeholders, and external vendors to enhance data management capabilities. Provide expert-level troubleshooting, rootcauseanalysis, and performance optimisation for data platforms, such as Azure SQL databases, Fabric Warehouse and Onelake, Databricks, and Azure Data Factory. Document technical solutions, best practices More ❯
Tyne and Wear, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 6 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: You will provide expert-level troubleshooting, rootcauseanalysis, and performance optimisation for data platforms such as Azure SQL databases, Fabric Warehouse, Onelake, Databricks, and Azure Data Factory. Purview or another MDM tool is … data quality frameworks, data lifecycle management, and metadata management initiatives. Work collaboratively with IT teams, business stakeholders, and external vendors to enhance data management capabilities. Provide expert-level troubleshooting, rootcauseanalysis, and performance optimisation for data platforms, such as Azure SQL databases, Fabric Warehouse, Onelake, Databricks, and Azure Data Factory. Document technical solutions, best practices, and More ❯
risk assessments during incidents and provide mitigation strategies to minimize business impact. Knowledge Management: Maintain detailed documentation of incidents, solutions, and lessons learned to support continuous improvement. Reporting and Analysis: Provide detailed reports and post-mortem analyses on major incidents, identifying patterns and preventive measures. Strategic Thinking: Contribute to the strategic development of incident management frameworks, ensuring alignment with … business objectives. RootCauseAnalysis (RCA): Lead RCA investigations to identify underlying issues and recommend long-term fixes. Change and Transformation: Support change initiatives, ensuring that new implementations do not compromise system stability. Digital & Technology: Stay updated with emerging IT and digital technology trends, particularly in the mainframe domain. Technical Writing & Documentation: Develop clear and comprehensive technical … Strong expertise in mainframe systems, including Z-series, DB2, CICS, and related technologies. Hands-on experience in technical troubleshooting and problem resolution in mission-critical environments. Ability to perform rootcauseanalysis (RCA) and implement corrective measures. Knowledge of risk assessments, internal controls, and compliance frameworks in financial institutions. Experience in knowledge management, ensuring efficient documentation and More ❯
Function: Digital IT Role Title: IT Problem Manager - MPF4135 Reports To: Head Of Technical Services Salary: £46735- £55755 Overview: The IT Problem Manager will oversee the identification, analysis, and resolution of IT problems across the university. This role is crucial to ensuring recurring issues are addressed effectively, avoiding re-occurrence, minimising disruptions and enhancing the overall user experience for … problems. Incident and Problem Coordination : Collaborate with the Incident Manager to address incidents and problems university-wide, helping to coordinate and communicate, and ensure minimal disruption to university operations. RootCauseAnalysis : Coordinate thorough rootcauseanalysis for recurring IT issues across the university, implementing permanent solutions to prevent future occurrences. Stakeholder Engagement : Collaborate … in a higher education setting. Skills : Strong leadership, analytical and communication skills. Proficiency in ITIL and other problem management frameworks. Experience with problem management methodologies such as Fault Tree Analysis and the 5 Whys. Certifications : ITIL Foundation required, further ITIL certification is highly desirable. Personal Attributes: Problem-Solver: Ability to think critically and solve complex IT issues. Collaborative: Strong More ❯
Reading, England, United Kingdom Hybrid / WFH Options
Thames Water
are seeking a Problem Management Lead to support and enhance the end to end Problem Management process across all Thames Water business areas. You will be responsible for identifying root causes of major incidents, ensuring timely corrective actions, and driving continuous service improvement to reduce service disruptions and improve operational stability. What you’ll do as a Problem Management … Lead Problem Management: Support the maintenance and execution of the Problem Management process, policies, and procedures. Coordinate and track problem records to rootcause identification and permanent resolution. Ensure compliance with Problem Management standards across all service delivery teams and third party suppliers. Governance & Compliance: Ensure Problem Management activities are aligned with ITIL standards and regulatory obligations. Support … Management. Track and report all problem related KPIs, trends, and known errors. Supplier & Financial Management: Work within a multi supplier environment to ensure timely supplier engagement and progress on rootcauseanalysis and remediation. Support efforts to deliver cost effective operational solutions and reduce service disruption costs. Risk & Change Management: Collaborate with the Risk Lead to identify More ❯
Epsom, England, United Kingdom Hybrid / WFH Options
TLP Consultancy Ltd
of a team, you will analyze the performance of Value Chain products, market trends, and influencers. Key responsibilities include: Budgeting support, forecasting, network targets, program, and performance monitoring Data analysis for Value Chain reporting Performance analysis to identify revenue opportunities for Value Chain products Specifying VLVR and website development requirements Developing training materials for the use of VLVR … website and reports Analyzing pricing and market trends, rootcauseanalysis for underperforming products/services Supporting network and field with ad hoc reporting and analysis Utilizing advanced Excel skills Demonstrating high numeracy, analytical, and statistical skills Maintaining good commercial awareness Effective communication and interpersonal skills Critical thinking with a proactive, organized approach Nice to have More ❯
our client excellence and regulatory teams to interpret new requirements and how they can be accommodated into their Target Operating Models Leveraging analytics tools & core methods to assist with rootcauseanalysis and identify opportunities for improvement Partnering with our technology engineers & data strategists on defining architecture strategies and controls Collaborating across teams to take designs into … the overall design of our strategy, processes and technology architecture and sharing this knowledge across Investment Operations Proven track record driving and successfully delivering complex, cross-function projects Strong root-causeanalysis and creative problem-solving skills, coupled with the self-motivation and leadership to drive projects to completion Ability to consistently produce high quality project documentation … moving targets Demonstrated success collaborating, ability to influence without authority 7+ years experience PREFERRED QUALIFICATIONS Functional Architecture Design Business Process Re-Engineering Experience across a project lifecycle from scoping & analysis to delivery Degree in Operational Strategy Technical knowledge of financial service industry utilities At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain More ❯
vulnerabilities and threats through automation and proactive monitoring. Define and enforce security policies and best practices for cloud usage across the organization. Conduct regular security assessments, audits, and risk analysis on cloud-based systems. Collaborate with DevOps to integrate security into CI/CD pipelines (DevSecOps). Manage identity and access controls (IAM) to enforce least privilege principles. Respond … to security incidents and lead rootcauseanalysis for cloud-related security breaches. Stay current with the latest cloud security trends, threats, and technologies. Required Qualifications Bachelors degree in Computer Science, Cybersecurity, or a related field (or equivalent experience). 3+ years of experience in cybersecurity with at least 2 years focused on cloud security. Hands-on More ❯
your potential. We are seeking a dynamic and experienced Senior Application Support Engineer to support our clients. The ideal candidate will have an outstanding ability to troubleshoot system problems, rootcauseanalysis and provide insight in system improvements and can deliver solutions based on their findings. Key Responsibilities To ensure Incident SLAs are met by the support … Applying standards: Good in application of relevant industry and process standards to all tasks undertaken. Strong interpersonal skills to interact with customers and other team members Experience with investigative rootcauseanalysis and incident management Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your birthday (or Christmas eve) 4% Matched More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
Key Responsibilities: Lead and manage the Application Support team in resolving incidents, service requests, and change requests. Serve as an escalation point for complex technical issues requiring in-depth analysis and resolution. Perform hands-on troubleshooting, rootcauseanalysis, and issue resolution using SQL and system diagnostics tools. Design and execute test cases for application upgrades More ❯
your potential. We are seeking a dynamic and experienced Senior Application Support Engineer to support our clients. The ideal candidate will have an outstanding ability to troubleshoot system problems, rootcauseanalysis and provide insight in system improvements and can deliver solutions based on their findings. Key Responsibilities To ensure Incident SLAs are met by the support … Applying standards: Good in application of relevant industry and process standards to all tasks undertaken. Strong interpersonal skills to interact with customers and other team members Experience with investigative rootcauseanalysis and incident management 25 days annual leave (plus bank holidays) An additional day of paid leave for your birthday (or Christmas eve) 4% Matched employer More ❯
of integration solutions leveraging technologies such as WebMethods, SAP Integration Suite, SAP DS, and CIDS. Incident Management: Act as the escalation point for major incidents, coordinating rapid response efforts, rootcauseanalysis (RCA), and post-incident reviews to prevent recurrence. Strategy Development: Develop and execute a comprehensive integration strategy aligned with organizational goals, ensuring high availability, performance … management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making skills with a focus on rootcause resolution. Communication: Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders. Analytical Mindset: Ability to analyse complex integration workflows More ❯
of integration solutions leveraging technologies such as WebMethods, SAP Integration Suite, SAP DS, and CIDS. Incident Management: Act as the escalation point for major incidents, coordinating rapid response efforts, rootcauseanalysis (RCA), and post-incident reviews to prevent recurrence. Strategy Development: Develop and execute a comprehensive integration strategy aligned with organizational goals, ensuring high availability, performance … management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making skills with a focus on rootcause resolution. Communication: Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders. Analytical Mindset: Ability to analyse complex integration workflows More ❯
of integration solutions leveraging technologies such as WebMethods, SAP Integration Suite, SAP DS, and CIDS. Incident Management: Act as the escalation point for major incidents, coordinating rapid response efforts, rootcauseanalysis (RCA), and post-incident reviews to prevent recurrence. Strategy Development: Develop and execute a comprehensive integration strategy aligned with organizational goals, ensuring high availability, performance … management best practices. Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making skills with a focus on rootcause resolution. Communication: Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders. Analytical Mindset: Ability to analyse complex integration workflows More ❯
our client excellence and regulatory teams to interpret new requirements and how they can be accommodated into their Target Operating Models Leveraging analytics tools & core methods to assist with rootcauseanalysis and identify opportunities for improvement Partnering with our technology engineers & data strategists on defining architecture strategies and controls Collaborating across teams to take designs into … to frame the key issues, develop recommendations and influence outcomes. The successful candidate is likely to have: Proven track record driving and successfully delivering complex, cross-function projects Strong root-causeanalysis and creative problem-solving skills, coupled with the self-motivation and leadership to drive projects to completion Target Operating Model development Ability to consistently produce … moving targets Demonstrated success collaborating, ability to influence without authority 7+ years experience PREFERRED QUALIFICATIONS Functional Architecture Design Business Process Re-Engineering Experience across a project lifecycle from scoping & analysis to delivery Degree in Operational Strategy Technical knowledge of financial service industry utilities Not sure you meet 100% of our qualifications? That's ok. If you believe that you More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
BAE Systems
assess attack scope. Document attack chain details and update detection capabilities accordingly. Maintain monitoring effectiveness by creating and updating SIEM/SOAR playbooks, adapting to evolving TTPs. Use intrusion analysis skills to contribute to new detection techniques and research industry capabilities. Coordinate with government or commercial security operation centers for rootcause analysis. Create KQL analytics and … threat hunting workgroups during complex TTPs across industries. Deliver training and workshops to promote security awareness and knowledge sharing. Provide daily SITREPs on attacker activity. Experience Knowledge of intrusion analysis on Windows devices and servers. Experience with intrusion analysis in Azure, including attacker methods like ‘living off the cloud’ (e.g., Microsoft Graph API, app registrations, managed identities). … tools and techniques quickly. Good working knowledge of MITRE ATT&CK framework. Understanding of networking concepts and protocols (TCP/IP, UDP, DNS, DHCP, HTTP). Experience with intrusion analysis on Windows and Azure cloud architecture. Relevant certifications such as SANS GCIH, GCIA, or similar. Understanding of operating system functionalities. Develop hypotheses and perform threat hunting in Azure cloud More ❯
your potential. We are seeking a dynamic and experienced Senior Application Support Engineer to support our clients. The ideal candidate will have an outstanding ability to troubleshoot system problems, rootcauseanalysis and provide insight in system improvements and can deliver solutions based on their findings. Key Responsibilities To ensure Incident SLAs are met by the support … Applying standards: Good in application of relevant industry and process standards to all tasks undertaken. Strong interpersonal skills to interact with customers and other team members Experience with investigative rootcauseanalysis and incident management 25 days annual leave (plus bank holidays) An additional day of paid leave for your birthday (or Christmas eve) 4% Matched employer More ❯
production systems using tools such as Prometheus, Grafana, or Datadog Collaborate with development and QA teams to improve deployment processes and system reliability Contribute to incident response, troubleshooting, and rootcauseanalysis Requirements Approximately 18 months of experience in a DevOps, Site Reliability, or infrastructure-focused role Working knowledge of Linux-based systems and scripting languages (e.g. More ❯
production systems using tools such as Prometheus, Grafana, or Datadog Collaborate with development and QA teams to improve deployment processes and system reliability Contribute to incident response, troubleshooting, and rootcauseanalysis Requirements Approximately 18 months of experience in a DevOps, Site Reliability, or infrastructure-focused role Working knowledge of Linux-based systems and scripting languages (e.g. More ❯
production systems using tools such as Prometheus, Grafana, or Datadog Collaborate with development and QA teams to improve deployment processes and system reliability Contribute to incident response, troubleshooting, and rootcauseanalysis Requirements Approximately 18 months of experience in a DevOps, Site Reliability, or infrastructure-focused role Working knowledge of Linux-based systems and scripting languages (e.g. More ❯
Customer First” mindset, strong troubleshooting skills, and the ability to work independently. The role involves working with internal teams, scripting in Linux, automating tasks, analyzing performance issues, and documenting RootCauseAnalysis (RCA) . Key Responsibilities: Primary contact for Blue Planet customer issues and cases Daily engagement with the customer to resolve production and non-prod issues … down-time. Strong written and oral communication skills. Good communication is a must for this role at a high-end technical level (general product overview) down to deep dive rootcause type analysis. Should be able to work independently and be able to work with a globally distributed team (Occasional weekend support and extra hours needed). #LI More ❯
Holiday Days + your local bank holidays 1 Birthday day - it only happens once a year! 3 So Giving Days - spend these days giving back to your chosen cause Religious Celebrations Leave Mental Healthcare - Sessions withUnmind Enhanced Family Leave Values-driven culture - we're really proud of our culture. So Energy Who we are So Energy was created in … monthly/quarterly reports for senior leadership, including trend analyses, month-over-month comparisons, and variance explanations. • Support strategic initiatives and Lead or participate in special projects- providing data analysis, model validation, and performance tracking. • Conduct "deep dives" into specific issues and coordinate cross-departmental follow-up actions. KPI Monitoring & Analysis • Help define, monitor, and report on key … performance indicators (KPIs) related to payments • Perform root-causeanalysis for KPI deviations, pinpointing underlying issues such as bottlenecks in the collections workflow • Recommend corrective actions to improve KPIs, working closely with Collections Operations and Finance teams. Trend Identification & Forecasting • Analyse historical payment and collections trends to forecast cash flow, projected delinquency levels, and potential bad-debt More ❯
and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead rootcauseanalysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Explore Group
and scale Kubernetes clusters hosting critical microservices Design and enhance observability, alerting, and incident response processes Collaborate closely with engineers to ensure systems are reliable, secure, and performant Lead rootcauseanalysis for production incidents and help prevent recurrence Build tooling to automate repetitive tasks and improve deployment pipelines (CI/CD) Participate in on-call rotation More ❯