subject matter expertise and engage with diverse teams to: Perform design and equipment submittal review for new Data Centers in your region. Troubleshoot, conduct RootCauseAnalysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures. Directly support operational issues with ad-hoc training More ❯
safety culture. DATA CENTER OPERATIONS (DCO) Diagnosing hardware and network problems followed by physical repairs Troubleshooting events within internal Service Level Agreements (SLAs) Performing rootcauseanalysis of equipment failures Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) Working rotating More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
junior specialists and team members Collaborate with other departments to align specialist work with broader objectives Evaluate and recommend new technologies and methodologies Conduct rootcauseanalysis for critical issues Lead proof-of-concept initiatives and pilot projects Represent the specialist team in inter-departmental meetings Contribute More ❯
to new technologies and provide technical support to non-technical users. Strong problem-solving skills and analytical thinking. Experience working on projects across Europe. Rootcauseanalysis and documentation. Escalation procedures and SLAs adherence. You'll be successful in this role if you Have a growth mindset More ❯
technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and rootcauseanalysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for More ❯
to clarify documents and resolve issues. Reprioritizes work based on changing requirements in an adaptable and flexible way. Support Quality improvements by contributing to RootCauseAnalysis, Multi-Functional Team meetings, and NCR management. Assist and contribute to internal and customer projects through research, estimates, providing feedback More ❯
approaches. Creating and implementing People 1LoD Control testing plans Identifying control deficiencies, reporting outcomes and areas for enhancement. Operational Event management and reviews including rootcauseanalysis, containment, lessons learned and read across. Design and management of People 1LoD risk reporting, providing senior management with oversight of More ❯
knowledge sharing. Perform configuration changes (both planned & emergency changes) when required across various components of Gamma's Core Network Perform and or coordinate all rootcauseanalysis for incidents/errors experienced across Gamma's core network Provide operational support on vendor technologies such as Ribbon SWE More ❯
as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident rootcauseanalysis process and initiating problem management Supports continuous process improvement The Ideal Candidate Essential Skills Be an effective communicator in both … technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of quality process mapping Experience and Education: Educated to degree standard or able More ❯
as a Subject Matter Expert in the Change Management process Working on vendor liaison to support service delivery to agreed SLAs Supporting the incident rootcauseanalysis process and initiating problem management Supports continuous process improvement The Ideal Candidate Essential Skills Be an effective communicator in both … technical and non-technical terms Be an innovative thinker Adept at defining and building system solutions from business requirements Desirable Skills: Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of quality process mapping Experience and Education: Educated to degree standard or able More ❯
Standards & Legislation, and business controls. Professional, ethical, and courteous conduct Applying Maintenance & Reliability Principles; enact as directed by planning, output from Failure Modes & Effects Analysis Analysing relevant metrics and contribute to Key Performance Indicators and other reporting as required Assisting in Reliability Centred Maintenance planning and perform RootCauseAnalysis For Mechanical Engineer roles we are particularly interested to hear from candidates with experience in some, or all the following: Mechanical building services (HVAC, water systems etc.) and industrial processes (compressed gases & pneumatics, hydraulics, steam, packaged units, lifting equipment, cryogenics), with good awareness of associated More ❯
Standards & Legislation, and business controls. Professional, ethical, and courteous conduct Applying Maintenance & Reliability Principles; enact as directed by planning, output from Failure Modes & Effects Analysis Analysing relevant metrics and contribute to Key Performance Indicators and other reporting as required Assisting in Reliability Centred Maintenance planning and perform RootCauseAnalysis For HVAC Mechanical Engineer roles we are particularly interested to hear from candidates with experience in some, or all the following: Mechanical building services (HVAC, water systems etc.) and industrial processes (compressed gases & pneumatics, hydraulics, steam, packaged units, lifting equipment, cryogenics), with good awareness of More ❯
to the client. Engaging clients to assess their business needs and making recommendations on optimizing software and processes including identification of training needs. Perform analysis and provide recommendations to ensure customer satisfaction with LexisNexis products and services while aligning with LexisNexis strategies. Understanding and document the technical requirements and … Follow-up on requests, resolve technical support issues and communicate solutions directly with client technical teams. Following defined processes to provide timely status updates, root-causeanalysis and service level agreements metrics, and other reports to track. Develop proactive tools to continuously improve customer support processes. Managing More ❯
and communication between internal business customers, Technology Teams, and our application vendors Provide operational and incident support for your assigned applications and modules Perform rootcauseanalysis on production incidents and propose solutions to prevent recurrence Define user stories and acceptance criteria based on business requirements Define … the software development lifecycle Identify ways to streamline processes by recommending items for automation, re-structuring, or elimination Provide business recommendations based on critical analysis Maintain a high-level of accuracy while managing multiple requests with varying complexities and due dates Your Qualifications: 5+ years of experience working as More ❯
for you! This exciting opportunity will require 30% of travel. How you'll make an impact: Managing Non-conformances (SAP Q Notifications), Customer complaints, RootCauseAnalysis 8D reports and Customer Case handling (within and without warranty) Analysing all failures and concerns on-site, factories and within … Create, maintain and manage Inspection test plans (ITP's), Site acceptance test plans (SAT's) and Factor acceptance test (FAT's) Perform training and analysis on Quality cases and execute internal audits on sites, suppliers and global quality standards assurance (GQSA) Work on and maintain bespoke High Voltage Service More ❯
per the business needs. The successful candidate will lead key programs/projects at the site level. Will own data collection, Metric base-lining, rootcauseanalysis and data dive deep. Key job responsibilities Look for opportunities to improve system quality and operational excellence. Contribute to team … and Implement Macros: Create and utilize macros to enhance and streamline data collection processes, ensuring efficiency and accuracy in data gathering and handling. Data Analysis and Management: Dive deep into data sets to extract meaningful insights, organize and streamline unstructured data, and optimize data workflows for improved operational efficiency. More ❯
per the business needs. The successful candidate will lead key programs/projects at the site level. Will own data collection, Metric base-lining, rootcauseanalysis and data dive deep. Key job responsibilities Look for opportunities to improve system quality and operational excellence. Contribute to team … and Implement Macros: Create and utilize macros to enhance and streamline data collection processes, ensuring efficiency and accuracy in data gathering and handling. Data Analysis and Management: Dive deep into data sets to extract meaningful insights, organize and streamline unstructured data, and optimize data workflows for improved operational efficiency. More ❯
all admin within given deadlines, primarily including but not limited to invoice disputes, miscellaneous service charges, sundry invoices, reducing un-invoiced through PDI processing, rootcauseanalysis, sales reporting, manual documents, NCR/complaint system and any other associated admin processes as required. Liaison with external commercial … and operational teams. Prevention and resolution of invoice queries including route cause analysis. Acquire and apply market, product and customer knowledge to the day to day operation of the customer service centre. Efficiently handle customer written and verbal enquiries in a timely manner. Liaise with orders, distribution, operational and More ❯
practice and ensuring that SLA's are maintained. What you'll be doing: Managing incidents and problems appropriately within agreed service levels. Perform technical rootcauseanalysis on reoccurring incidents or major incidents. Assist engagement with projects to ensure designs of technical solutions are in line with … ASA, Cisco Routers, Cisco Switches, Cisco Wireless Controller, HPE Aruba Switches, FortiGate Firewall, Palo Alto Firewall, Checkpoint Firewall. Experience with network diagnostic, monitoring and analysis tools (e.g. Solarwinds, ManageEngine, DNAC). Hands-on experience with copper and fibre cabling. Solid understanding of network operating systems (Cisco IOS, Cisco IOS More ❯
and performance in the io platform. Steer requirements for software developments on the io platform. Support the security management process including risk and vulnerability analysis and related documentation associated with interconnected and integrated devices and systems. Interface with the R&D team to bring solutions to new and existing … products including streamlining current processes and idea invention. Troubleshoot and investigate errors and faults, lead rootcauseanalysis and plan remedial actions. Education, Experience, and Demonstrated Skills: Bachelor's degree in Clinical Engineering, Biomedical Engineering, Systems Engineering, or a related engineering field. At least 5 years' experience More ❯
reliability and performance in the io platform. Steer requirements for software developments on the io platform. Support security management process including risk and vulnerability analysis and related documentation associated with interconnected and integrated devices and systems. Interface with the R&D team to bring solutions to new and existing … products including streamlining current processes and idea invention. Troubleshoot and investigate errors and faults, lead rootcauseanalysis and plan remedial actions. To be suitable for this role, candidates will need to have the following skills and experience: Bachelor's degree in Clinical Engineering, Biomedical Engineering, Systems More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Akkodis
as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident rootcauseanalysis process and initiate problem management Support continuous process improvement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator … in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of quality process mapping If you are looking for an exciting new challenge to join a leading More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Akkodis
as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident rootcauseanalysis process and initiate problem management Support continuous process improvement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator … in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of quality process mapping If you are looking for an exciting new challenge to join a leading More ❯
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Ascendion
automation and self-healing mechanisms across platform components. Provide technical leadership and hands-on coding as needed. Monitor, troubleshoot, and resolve production issues, conducting rootcauseanalysis and driving long-term fixes. Required Skills & Experience: Experience of software development and platform engineering experience. Strong Java expertise with More ❯
/Java-based extensions.- Develop scripts, reports, and workflows across the trade lifecycle-from trade capture to settlement and accounting.- Optimize system performance, conduct rootcauseanalysis, and resolve production issues.- Participate in system upgrades, patch management, and regression testing activities.- Ensure coding standards, documentation, and best More ❯